Magic Play SWEET SPINNER User manual

SWEET SPINNER
Operation Manual (v1.0)
Software version: 1.8
MAGIC PLAY SP Z O.O.
CHOCIMSKA 6, 62800 KALISZ, POLAND
Phone/Fax: [phone]. e-mail: [e-mail]
website: www.magicplay.eu
Serial number:______________________________________________________
Distributor:_________________________________________________________
Date:______________________________________________________________

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TABLE OF CONTENTS
1. PACKAGE CONTENTS......................................................................................................................................2
2. SPECIFICATIONS .............................................................................................................................................4
3. SETUP & INSTALLATION .................................................................................................................................5
3.1 DEVICE AND IMPORTANT ELEMENTS ......................................................................................................5
3.2 PLAY ZONE................................................................................................................................................6
3.3 CONNECTING POWER ..............................................................................................................................6
4. ACTIVATION, UPDATE AND GAMEPLAY.........................................................................................................7
4.1. SOFTWARE UPDATE................................................................................................................................7
4.2 SYSTEM RECOVERY ..................................................................................................................................8
4.3 GAMEPLAY ...............................................................................................................................................9
5. GAME OPTIONS............................................................................................................................................11
5.1 MENU ACCES AND NAVIGATION ...........................................................................................................11
5.2 SERVICE MENU.......................................................................................................................................12
5.3 RECOMMENDED SETTINGS....................................................................................................................13
6. ELECTRICAL DIAGRAM .................................................................................................................................14
7. MAINTENANCE, INSPECTION .......................................................................................................................16
7.1 SAFETY CHECK........................................................................................................................................16
8. TROUBLESHOOTING.....................................................................................................................................16
9. TERMS OF WARRANTY.................................................................................................................................18
Thank You for purchasing SWEET SPINNER. We hope you enjoy the product. The manual contains valuable
information about how to operate and maintain your game machine properly and safetly. It is intended for
the owner and/ or personnel in charge of product operation. Carefully read and understand the
instructions.
If you need any help during instalation and setup please utilize this manual and troubleshooting guide. If
the product fails to function properly, non-technical personnel should under no circumstance sttempt to
service the machine. Contact your distributor or manufacturer for help.

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READ BEFORE USE
INSPECT IMMEDIATELY AFTER TRANSPORTING THE PRODUCT
After receiving the shipment, inspect the product thoroughly to ensure that it has been shipped with care.
Before turning the power on, please check the following:
• Check the cabinet for damage or shifting that may have occurred during shipping. Are there any dented
portions or defects (cuts, etc.) on the external surfaces of the cabinet?
• Are all the legs and adjusters/levelers/feet intact?
• Do the power supply voltage and frequency requirements meet with those of the location (110V/220V)?
• Are all wires linked correctly and securely connected to each other? If coupled in an incorrect manner,
the connection will not be made accurately and it could cause not only irreparable damage to the machine,
but also is a potential fire hazard. DO NOT INSERT CONNECTORS FORCIBLY.
• Check that the all the cables, including power cables, are undamaged. Do power cables or other wires
have any splices, cuts, or dents?
• Have you been provided with all of the associated accessories?
• Can all doors/lids be opened with the accessory keys? Can doors/lids be firmly closed? Does the coin box
key open the coin box(es)?
1. PACKAGE CONTENTS
Open the package and make sure all the items are included:
•1 x Body Assembly
•Following accessories:
No.
Name
Qty.
Note
1
Marquee set
1
2
Marquee mounting screws
4
3
Keys
3 sets
4
User’s manual
1
5
Bill acceptor cover
1
6
Coin acceptor cover
1
If any items are found missing, please contact your sales representative for help immediately.
NOTE: Part models are subject to change without notice.
IMPORTANT SAFETY INSTRUCTIONS
To ensure the safe usage of this product, carefully read and understand these
instructions before operating your game. Save these instructions for future
reference.

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Use this product only as described in this manual. Other uses not recomended may cause fire,
electric shock or personal injury. Unplug the game from the outlet when not in use, when moving from one
location to another, and before cleaning/servicing.
Explanations witch require special attention are indicated by signs of warning. Depending on the potential
hazardous degree, the terms: NOTE, NOTICE, and WARNING are used.
NOTE: A NOTE indicates useful hints or information about product usage.
NOTICE: A NOTICE inticades potential damage to product and how to avoid the problem.
WARNING: A WARNING indicates a potential for product damage or serious personal injury.
It is important to understand the meaning of the following HAZARD SIGNS befor contuning:
High Voltage and Shock Hazard:
High voltage can cause electric shock.
Turn off/unplug power before servicing.
High Temperature Hazard:
This part may cause scalding.
Do not touch. Surface may be hot.
Do Not Touch Hazard:
This may be hot or can cause electric shock.
Do not touch.
Use the following safety guidelines to help ensure your own personal safety and to help protect your
equipment and surrounding enviroment from potential damage.
THIS PRODUCT IS AN INDOOR MACHINE ONLY!
DO NOT INSTALL OUTDOOR!
Avoid installing in the following places to prevent fire, electric shock, injury and/ or
machine malfunctioning:
•Places subject to rain/moisture, or places subject to high humidy.
•Places subject to direct sunlight, or places subject to extremely hot or cold temperatures to
ensure that it is used within the specified operating range.
•Places where inflammable gas may be present or in the vicinity of highly inflammable/
volatile chemicals or items that can easly catch fire
•On unstable or sloped surfaces. The machine may topple or cause unforeseen accidents.

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•Vicinty of fire exist, fire extinguishers.
WARNING!
Non-technical personnel who do not have technical knowledge and experience
should refrain from performing such work that this manual require or perform
tasks which are not explained in this manual. Failing to comply can cause severe
accidents such as electric shock or other serious injuries.
WARNING: To reduce the risk of fire, electric shock or personal injury, unplug or
disconnect the machine from the power supply before servicing.
2. SPECIFICATIONS
Rated power supply: 110 - 240V (must be selected on power supplies)
Dimensions: 112 x 87 x 290 cm / 44 x 34 x 114“
Weight: 280KG / 618 lbs
NOTICE: After turning off the game, please wait at least 1 minute before restarting again.
Inspect Immediately after Transporting the Product After receiving the shipment, inspect the product
thoroughly to ensure that it has been shipped with care. Before turning the power on, please check the
following:
•Check the cabinet for damage or shifting that may have occurred during shipping. Are there any
dented portions or defects (cuts, etc.) on the external surfaces of the cabinet?
•Are all the legs and adjusters/levelers/feet intact?
•Do the power supply voltage and frequency requirements meet with those of the location
(110V/220V)? Are all wires linked correctly and securely connected to each other? If coupled in an
incorrect manner, the connection will not be made accurately and it could cause not only
irreparable damage to the machine, but also is a potential fire hazard. DO NOT INSERT
CONNECTORS FORCIBLY.
•Check that the all the cables, including power cables, are undamaged. Do power cables or other
wires have any splices, cuts, or dents?
•Have you been provided with all of the associated accessories?
•Can all doors/lids be opened with the accessory keys? Can doors/lids be firmly closed? Does the
coin box key open the coin box(es)?

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3. SETUP & INSTALLATION
•Refer to IMPORTANT SAFETY INSTRUCTIONS for places to avoid
•Place the unit on dry, leveled surface
•Ventilation openings in the back of the unit must not be obstructed by objects or by wall.
3.1 DEVICE AND IMPORTANT ELEMENTS
1. marquee
2. speakers
3. display
4. leaver
5. game wheel
6. coin/bill acceptor, cashbox and service buttons
7. tickets output, ticket container door
8. cooling fan
9. service door –LCD display acces
10. service door –PCB and wheel acces
11. power input
12. cooling fan

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3.2 PLAY ZONE
This machine requires space for playing and for maintenance as shown below.
Leave space around the game upon instalation:
Service area: 50cm
Play area: 100cm
3.3 CONNECTING POWER
IMPORTANT!
POWER SUPPLY ADJUSTS AUTOMATICALLY TO 115V OR 230V
•Machines electrical system (power supplies and display) will adjusts automatically to 230V or 115V
voltage.
•Do not plug the equipment power cables into an electrical outlet if the power cable is damaged.
•Avoid putting many loads on one electrical outlet as it could generate heat the fire resulting from
overload.
Connect the grounding conductor to the earth terminal
(GND):
Ensure that nothing rests on the power cord and that it
is not located where it can be stepped on or tripped
over.
To disconnect the game, grip the plug and pul lit from
the wall outlet. Never pull by the cord.
To prevent electric shock, do not touch the power plug
when hand is wet.

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4. ACTIVATION, UPDATE AND GAMEPLAY
IMPORTANT!
DEVICE SOFTWARE IS COPYRIGHT PROTECTED. COPYING AND DISTRIBUTION IS
STRICTLY PROHIBITED. IT IS ALSO FORBIDDEN TO INTERFERE IN THE INTEGRITY OF
SOFTWARE THROUGH MODIFICATION OR IMPLEMENTATION OF ANY CHANGES
WITHOUT APPROVAL OF THE MANUFACTURER. ANY ATTEMPTS OF SOFTWARE
CHANGES, OTHER THAN THOSE SPECIFIED BY THE MANUFACTURER MAY RESULT IN
WARRANTY LOSS.
Game software is USB license dongle protected. Each unit is equiped with one dongle.
4.1. SOFTWARE UPDATE
To carry out software update USB memory stick is required.
1. Download auto-update file provided by manufacturer/distributor and save it to main direcory of usb
memory stick.
2. Turn OFF your machine
3. Open the rear service door and locate miniPC USB ports
4. Connect the memory stick to free USB port port.
5. Turn ON your machine
6. Update file will be automatically detected and installed to your device
7. After update process detach your USB memory stick

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8. Done!
If update file is not detected: redownload and reupload file to the memory stick, check other USB flash
drive. Preferred USB memory stick file system is FAT32.
4.2 SYSTEM RECOVERY
We are adding special USB auto-restore flash drive to every Sweet Spinner machine.
ATTENTION!
THIS FLASH DRIVE WILL AUTOMATICALLY ERASE WHOLE COMPUTER HARD DISK, ALL
MACHINE DATA WILL BE LOST!
DO NOT CONNECT AND BOOT IT IN NORMAL COMPUTER!
If you replace hard disk or if you encounter system boot failures there is an ease way to recover your
machine to factory state using this USB auto-restore backup.
You need only usb keyboard and the auto-restore usb flash drive. If you lost it, please contact your
distributor for instructions.
Procedure:
1. Turn OFF your machine
2. Connect keyboard and USB auto-restore flash drive to free USB ports of machine computer
3. Turn ON your machine
4. Immediately push multiple times F10 or F12 keyboard button till you will see „Please select boot device”
pop-up window. ATTENTION: Some screens may not display this dialog box, you will see „No signal” pop-
up.

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5. Using keyboard arrows, select USB Flash Drive and accept it by pushing ENTER
Don’t worry if you don’t see this pop-up. Your USB drive is always at the 3rd position. Push two times
DOWN ARROW on keybord and hit ENTER. Then you will see the recovering screen.
6. Now all the process will automatically restore data to your machine and automatically reboot the
computer. This process will take about 15 minutes to finish.
7. When the game starts normally, disconnect USB auto-restore memory stick and hold it for the next time.
4.3 GAMEPLAY
SWEET SPINNER is an ticket redemption game in which the player uses a lever to move a circle containing
fields of different scoring.
After speeding up, the wheel spins for a while and the player no longer has any influence on its spinning.
The LCD screen shows an animated wheel that follows the movement of its physical counterpart.

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After the right time, depending on the force with which the player pulled the lever, the wheel stops and
the arrows on the housing and the animation on the screen indicate the number of tickets won by the
player.
After that, tickets are issued.
Three of the fields on the wheel are bonus fields, on which the number of tickets to be obtained is
displayed, and their value increases with each subsequent game in which the wheel does not stop on the
bonus field.
In the event that such a field is indicated, the player receives a much larger number of tickets.

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If there are no tickets in the tray, the player will see an appropriate message on the screen and the game
will not be possible.
5. GAME OPTIONS
5.1 MENU ACCES AND NAVIGATION
To acces menu press SERVICE/ENTER button,
located in service door, at the lower left front
of the machine, next to the coin and ticket
counters.
Use UP/PREVIOUS (green) and DOWN/NEXT
(red) buttons to navigate in the menu. Use
SERVICE/ENTER (black) to ENTER or CHANGE
the option value or selection.
IMPORTANT!
REMEMBER THAT CHANGES IN THE SERVICE MENU CAN RELATE TO ELEMENTS SUCH AS
THE COST OF THE GAME AND THE NUMBER OF WON TICKETS, AND WHICH MAY
AFFECT THE EARNINGS OF THE DEVICE. MAKE SURE THAT THE CHANGES AND ENTERED
VALUES ARE VALID.

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5.2 SERVICE MENU
MAIN MENU
Game Version: 1.XX
Indicates software version
DEVICE SETTINGS
MUSIC VOLUME
0-100
Set music volume
SFX VOLUME
0-100
Set effects volume
DEMO VOLUME
0-100
Set demo volume
WheelPositionOffset
0-1000
Set in-game wheel position offset (correction)
GAME SETTINGS
MINIMUM VELOCITY TO START
1-300
Minimum strenght to count a spin as a game
SMALL VALUE
1-1000
Tickets for small value
RED FIELD
1-1000
Tickets for red field value
BLUE FIELD
1-1000
Tickets for blue field value
GREEN FIELD
1-1000
Tickets for green field value
ORANGE FIELD
1-1000
Tickets for orange field value
IDLE TIMER
Off / GameOver /
AutoSpin
60s play inactivity reaction:
Off: No action
GameOver: coin loss
AutoSpin: spin the wheel with built in demo motor
GAME SETTINGS → BONUS
SETTINGS
BONUS 1/2/3 MIN
1-1000
Ticket bonus for 1/2/3 screen MIN(start) value
BONUS 1/2/3 MAX
1-1000
Ticket bonus for 1/2/3 screen MAX value
BONUS 1/2/3 ADD
1-100
Add value to bonus value every game when player don’t win
bonus.
RESET BONUS 1/2/3
Reset bonus values to MIN level
CREDIT SETTINGS
FREE PLAY
ON / OFF
Free play, no credits needed
COIN TYPE
ELECTRICAL / PULSE
Acceptor type: newer electrical or classic pulse
GAME PRICE
1-20
How many credits needed to play 1 game
COIN PULSE VALUE
1-10
Value of PULSE coin acceptor
COIN CH1 VALUE
1-10
Value of CH1 coin acceptror
COIN CH2 VALUE
1-10
Value of CH2 coin acceptror
COIN CH3 VALUE
1-10
Value of CH3 coin acceptror
BILL PULSE VALUE
1-100
Value of PULSE bill acceptror
RESET CREDITS
Reset in-game credits
TICKET SETTINGS
TICKETS
ON / OFF
TICKET VALUE
1, 2
Change won tickets value
CLEAR UNDISPENSED TICKETS
(X)
Clear undispensed tickets.
COUNTERS
RESETABLE
COINS
Total coins
GAMES
Total games
TICKETS GIVEN
Total tickets given
TICKETS WON
Total tickets won
RESET
Reset values
NON-RESETABLE
COINS
Total coins
GAMES
Total games
TICKETS GIVEN
Total tickets given
TICKETS WON
Total tickets won
STATS
AVERAGE TICKETS WIN
Average tickets win per game
AVERAGE PLAY TIME
Average play time in seconds
BONUS 1/2/3 WIN COUNT
Count of bonus win

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5.3 RECOMMENDED SETTINGS
PAYOUT ~10 TICKETS/GAME
PAYOUT ~40 TICKETS/GAME
BONUS 1 MIN
50
BONUS 1 MIN
250
BONUS 1 ADD
1
BONUS 1 ADD
10
BONUS 1 MAX
200
BONUS 1 MAX
500
BONUS 2 MIN
25
BONUS 2 MIN
200
BONUS 2 ADD
1
BONUS 2 ADD
5
BONUS 2 MAX
50
BONUS 2 MAX
400
BONUS 3 MIN
25
BONUS 3 MIN
200
BONUS 3 ADD
1
BONUS 3 ADD
5
BONUS 3 MAX
50
BONUS 3 MAX
400
PAYOUT ~20 TICKETS/GAME
PAYOUT ~50 TICKETS/GAME
BONUS 1 MIN
100
BONUS 1 MIN
250
BONUS 1 ADD
5
BONUS 1 ADD
10
BONUS 1 MAX
500
BONUS 1 MAX
500
BONUS 2 MIN
50
BONUS 2 MIN
250
BONUS 2 ADD
5
BONUS 2 ADD
10
BONUS 2 MAX
100
BONUS 2 MAX
500
BONUS 3 MIN
50
BONUS 3 MIN
250
BONUS 3 ADD
5
BONUS 3 ADD
10
BONUS 3 MAX
100
BONUS 3 MAX
500
PAYOUT ~30 TICKETS/GAME
PAYOUT ~60 TICKETS/GAME
BONUS 1 MIN
250
BONUS 1 MIN
250
BONUS 1 ADD
10
BONUS 1 ADD
20
BONUS 1 MAX
500
BONUS 1 MAX
1000
BONUS 2 MIN
100
BONUS 2 MIN
250
BONUS 2 ADD
5
BONUS 2 ADD
10
BONUS 2 MAX
200
BONUS 2 MAX
500
BONUS 3 MIN
100
BONUS 3 MIN
250
BONUS 3 ADD
5
BONUS 3 ADD
10
BONUS 3 MAX
200
BONUS 3 MAX
500

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6. ELECTRICAL DIAGRAM

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7. MAINTENANCE, INSPECTION
7.1 SAFETY CHECK
Check the points listed before operating the machine. These checks are nessessary for safe machine
operation:
1. Try to run the game before operation each day.
2. Conduct monthly routine checks of game components to ensure good working condition
3. Check the machine regularly for dust and clean when nesessary.
Note : Parts and components require preventative maintenance to be kept running smoothly
8. TROUBLESHOOTING
Numbers on in-game wheel mismatch with physical wheel
1. Try to adjust WheelPositionOffset in Service Menu → DEVICE SETTINGS
2. Check wheel encoder wiring and housing – right side of wheel from rear service door
3. Replace wheel encoder
Game lever not spinning the wheel
1. Check lever solenoid and voltages (12V), lubrication is useful in long-term usage.
2. Check lever gear
Bonus screen not working
1. Check test values on screens when starting machine – 100 - 200 - 300
2. Check swivel joint – left side of wheel from rear service door
3. Check bonus screens
4. Check main board
System failure, errors on the screen, operating system won’t boot or SSD (hard disk) drive
failure
1. First try to restart your machine
2. Follow 4.2 chapter: „Recovering your machine”
3. If SSD drive is broken: replace it. Minimum 60GB SSD or equivalent HDD is required and follow chapter
4.2 „Recovering your machine”
I/O BBOARD error or GAME BOARD error
1. Check USB connections between boards and MiniPC
2. Check Boards power and power supply units
3. Board is broken – replace
„No signal” alert on screen
1. Check machine computer state. Turn it on by button if not started automatically.
2. Check monitor „source” and make sure that is pointing to HDMI interface
3. Try to restart your machine

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Black screen without communicates
1. Check screen power plug
2. Check the screen is on:
try to push power button and watch if something changes
3. Check HDMI cable connections
4. Try to restart your machine
Problems with coin acceptors/bill acceptors
1. Possible problems with acceptors firmware
2. Check wirings for acceptors
3. No USB connection betwen I/O board and computer
4. Try to restart your machine
Buttons/coins mech not working
1. Check wirings and power connections
2. No USB connection betwen I/O board and computer
3. Try to restart your machine
Sentinel key not found
1. Licence key is not connected to internal USB port or it’s corrupted.
(the key is inside the computer case, solid red led light means that licence key is working)
2. Try to restart your machine.

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9. TERMS OF WARRANTY
Magic Play Sp. z o.o. warrants that the SWEET SPINNER game will be free from electronical and mechanical
defects for a period of 12 months from the date of delivery.
Warranty covers:
•Display
•CPU board
•I/O board
•Power supplies
•LED driver
•LED lighting
Warranty terms do not cover parts not included above.
Definition of defect:
It will be considered as defective if any connection between subcomponents on a particular board fails or
any of them stops working itself. It does not include damages which occurred due to misuse, unauthorized
connection or modifications.
Should the product prove defective during the warranty period, Magic Play, at its option,
shall:
1. Repair the defective part by means of telephone support or depot service at no charge for parts of labor.
2. Replace the defective part with a comparable product which may be new or refurbished.
Provided that
1. Magic Play is informed of the defect immediately after it occurred. The faulty part should be dispatched
to Magic Play or its authorized distributor as soon as possible.
2. Magic Play diagnoses the defects were not caused by improper use, neglect, unauthorized
modifications, repair, setup or testing.
3. Only parts recommended and approved by Magic Play are covered by Magic Play Terms of Warranty.
UNDER NO CIRCUMSTANCES SHALL MAGIC PLAY SP. Z O.O. BE HELD RESPONSIBLE FOR
LOSES IN PROFIT, USAGE OR ACCIDENTAL SERIOUS DAMAGE TO THE MACHINE!
Magic Play sp. z o.o.
Adress: Chocimska 6
62800 Kalisz, POLAND
Phone: [phone]
Website: www.magicplay.eu