Magtek DynaFlex II Series User manual

MagTek I 1710 Apollo Court I Seal Beach, CA 90740 I Phone: [phone] I Technical Support: [phone]
www.magtek.com
DynaFlex II
Product Family
Installation and Operation Manual
February 2023
Document Number:
D998200554-10
REGISTERED TO ISO 9001:2015

DynaFlex II| Product Family | Installation and Operation Manual
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Copyright © 2006 - 2023 MagTek, Inc.
Printed in the United States of America
INFORMATION IN THIS PUBLICATION IS SUBJECT TO CHANGE WITHOUT NOTICE.
MAGTEK CANNOT BE HELD LIABLE FOR ANY USE OF THE CONTENTS OF THIS
DOCUMENT. ANY CHANGES OR IMPROVEMENTS MADE TO THIS PRODUCT WILL BE
INCLUDED IN THE NEXT PUBLICATION RELEASE. IF YOU HAVE QUESTIONS ABOUT
SPECIFIC FEATURES AND FUNCTIONS OR WHEN THEY WILL BECOME AVAILABLE,
PLEASE CONTACT YOUR MAGTEK REPRESENTATIVE.
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Table 0-1 - Revisions
Rev Number
Date
Notes
10
Feb 21, 2023
Initial release

0 - Table of Contents
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Table of Contents
Table of Contents .............................................................................................................................................. 4
1Introduction ............................................................................................................................................... 7
1.1 Stable and Secure Performance.................................................................................................... 8
1.2 Compatible with Multiple Operating Systems ............................................................................. 8
1.3 The Power of Flexibility.................................................................................................................... 8
1.4 MagneSafe Security Architecture .................................................................................................. 8
1.5 Magensa Services ............................................................................................................................ 8
1.6 About Terminology ........................................................................................................................... 9
1.7 Available Models and Accessories ..............................................................................................10
1.8 About DynaFlex II Components.................................................................................................... 12
2Planning and Preparation .....................................................................................................................15
2.1 Logistical Planning.........................................................................................................................15
2.2 Network Planning...........................................................................................................................16
3Handling and Storage ............................................................................................................................ 17
3.1 Handling to Avoid Damage ...........................................................................................................17
3.2 Handling to Avoid Accidental Tamper......................................................................................... 17
4Installation............................................................................................................................................... 19
4.1 About Inspection............................................................................................................................. 19
4.2 About Host Software......................................................................................................................19
4.3 Connecting to a Host...................................................................................................................... 20
4.3.1 About Connecting to a Host.................................................................................................. 20
4.3.2 How to Connect DynaFlex II Products to a Host or Charger via USB.............................. 20
4.4 Mounting.......................................................................................................................................... 22
4.4.1 About Mounting...................................................................................................................... 22
4.4.2 How to Mount DynaFlex II..................................................................................................... 22
4.4.3 How to Mount DynaFlex II Kiosk Models ............................................................................ 23
4.4.4 How to Mount the Charging Cradle ..................................................................................... 25
5Configuration........................................................................................................................................... 27
5.1 How to Change the Active Connection........................................................................................27
6Operation ................................................................................................................................................. 28
6.1 About Operating Modes................................................................................................................. 28
6.2 Operation Overview........................................................................................................................ 29
6.3 About the Status LEDs................................................................................................................... 31
6.4 About the Touchscreen Display....................................................................................................34
6.4.1 Welcome Page / Active Idle Page....................................................................................... 34
6.4.2 Device Information Page ...................................................................................................... 37

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6.4.3 Connection Status Page........................................................................................................37
6.4.4 SoftAP Page............................................................................................................................ 38
6.5 About Sounds..................................................................................................................................39
6.6 Power Management....................................................................................................................... 40
6.6.1 About Power ...........................................................................................................................40
6.6.2 How to Check Battery Level.................................................................................................. 41
6.6.3 How to Charge the Battery ...................................................................................................42
6.6.4 How to Power On / Wake Up from Standby Mode / Power Off......................................43
6.6.5 How to Force Reset................................................................................................................ 43
6.6.6 About USB Suspend............................................................................................................... 44
6.6.7 About Maintenance Reset .................................................................................................... 45
6.7 How to Start a Handheld Transaction Using Wireless LAN...................................................... 45
6.8 Using the Readers .......................................................................................................................... 45
6.8.1 About Reading Cards............................................................................................................. 45
6.8.2 How to Swipe Magnetic Stripe Cards.................................................................................. 46
6.8.3 How to Insert Contact Chip Cards........................................................................................ 48
6.8.4 How to Tap Contactless Cards / Devices ........................................................................... 51
6.8.5 How to Scan Barcodes .......................................................................................................... 54
6.8.6 How to Enter Card Information Manually........................................................................... 56
6.8.7 How to Verify the Transaction Amount ............................................................................... 59
6.8.8 How to Enter PINs .................................................................................................................. 59
6.8.9 How to Use Signature Capture ............................................................................................. 61
7Maintenance............................................................................................................................................ 62
7.1 Mechanical Maintenance.............................................................................................................. 62
7.2 Updates to Firmware, Documentation, Security Guidance...................................................... 62
8Developing Custom Software ............................................................................................................... 64
Appendix A Technical Specifications ....................................................................................................... 65
Appendix B Warranty, Standards, and Certifications ............................................................................ 70
Limited Warranty ............................................................................................................................................ 70
FCC Information ..............................................................................................................................................73
Canadian Declaration Of Conformity ...........................................................................................................73
Innovation, Science and Economic Developement Canada (ISED)......................................................... 73
CE STANDARDS............................................................................................................................................... 74
EU Statement................................................................................................................................................... 74
UKCA Statement ............................................................................................................................................. 74

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Australia / New Zealand Statement ............................................................................................................ 75
UL/CSA ............................................................................................................................................................. 75
RoHS STATEMENT........................................................................................................................................... 75
PCI Statement .................................................................................................................................................75
SOFTWARE LICENSE AGREEMENT ............................................................................................................... 77

1 - Introduction
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1Introduction
DynaFlex II family of devices are ready to launch your payment environment to the next level. All
DynaFlex II products offer an integrated secure card reader authenticator for magnetic stripe cards, EMV
chip cards (contact and contactless), and NFC enabled mobile wallets including Samsung Pay, Google
Pay, Apple Pay and support for Apple VAS. The DynaFlex II family includes an array of options
including angled bottoms (standard countertop models), touchscreens (PED models), barcode readers
(BCR models), WLAN and flat mounting backs (Kiosk models). DynaFlex II delivers a smart solution
for merchants and financial institutions that need the most flexibility, in the smallest form-factor, at a
great price.
DynaFlex II product features include:
•Multiple Payment Methods. Secure card reader authenticator for:
oMagstripe cards
oEMV chip cards
oEMV contactless cards
oNFC capable devices
o1D/2D barcodes (optional)
oTouchscreen (optional)
•Security
oMagneSafe Security Architecture
oAES Encryption/DUKPT key management
oTriple DEA encryption/DUKPT key management
oMagnePrint card authentication
oDevice/host authentication
oPCI secure reading and exchange of data (SRED)
oReady for PCI-P2PE Solutions

1 - Introduction
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1.1 Stable and Secure Performance
DynaFlex II countertop devices come with micro suction fitted feet, assuring the cardholder a stable
swipe, insert, or tap experience. DynaFlex II kiosk devices come with 4 mounting positions for secure
attachment. The three reading locations are all visible to the cardholder on the face of the device; this
intuitive positioning of the slots ensures that “bugs,” skimmers, or shimmers cannot be hidden easily
inside the device.
1.2 Compatible with Multiple Operating Systems
DynaFlex II products are compatible with Android and Windows operating systems. Select models offer
USB, USB-C, USB and WLAN, or USB connections.
1.3 The Power of Flexibility
DynaFlex II devices are ready for countertop, mounted, or handheld solutions. Ready for traditional
brick-and-mortar points of sale, mounted to a touchscreen, or brought to the table with wireless models.
DynaFlex II PED, with touchscreen, can present your logo, custom messaging, and on-screen instructions
for insert, tap, or swipe operations. DynaFlex II BCR reads 1D and 2D barcodes for faster transactions
and QR Code acceptance. DynaFlex II products are made from molded rubberized black plastic and
matching black lens on the face. Custom colors and silk-screened logos are available with minimum
orders.
1.4 MagneSafe Security Architecture
DynaFlex II devices adhere to MagTek’s MagneSafe Security Architecture. This is based on dynamic
encryption, authentication, and tokenization which protects cardholder data from the moment of swipe,
insert, or tap. DynaFlex II devices are PCI-SRED compliant, making them ideal for P2PE solutions.
1.5 Magensa Services
Couple DynaFlex II products with Magensa Services to make your certification cycle easier and remove
unencrypted data from your environment. A service representative will work with you to determine if
Magensa Decrypt, Magensa Decrypt and Forward, or the Magensa Payment Protection Gateway is best
for you.
As always, MagTek’s developer tools, including our royalty free software developer kits with APIs, are
readily available on our web site. For faster development, use MagneFlex Prism, a suite of interface
developer tools that reduce the points of development, for browser and middleware software applications.
Instead of using SDKs, APIs, and applets to build an interface to the hardware device, another to interface
to the POS application, and another to the gateway, build the interface to MagneFlex. MagneFlex then
drives the hardware, interfaces with the POS app, and issues the commands to pack, parse, and send the
data out for processing.

1 - Introduction
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1.6 About Terminology
In this document, DynaFlex II products are referred to as the device or inclusively as DynaFlex II
products. They are designed to be connected to a host, which is a piece of general-purpose electronic
equipment which sends commands and data to, and receives data from, the device. Host types include PC
and Mac computers/laptops, tablets, and smartphones. Generally, the host must have software installed
that communicates with the device and is capable of processing transactions. During a transaction, the
host and its software interact with the operator, such as a customer service representative, while the
device interacts with the cardholder (even if the cardholder is using a virtual representation of the card
account, such as a smartphone).
Throughout this document:
•DynaFlex II products refers to all devices in the DynaFlex II family, including all DynaFlex II
models and DynaFlex II PED models.
•DynaFlex II PED refers to DynaFlex II PED products with a display, including those with kiosk back
cover and barcode reader.

1 - Introduction
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1.7 Available Models and Accessories
Table 1-1 - Available Models and Options
Part No.
Description
Display
Connection(s)
21078307
DYNAFLEX II, PCI, BLACK, USB
None
USB-C
21078309
DYNAFLEX II PED, PCI, TOUCHSCREEN
DISPLAY, BLACK, USB
Touchscreen
USB-C
21078311
DYNAFLEX II PED, PCI, TOUCHSCREEN
DISPLAY, BLACK, WLAN
Touchscreen
USB-C
Wireless LAN
21078314
DYNAFLEX II KIOSK, PCI, BCR, BLACK, USB
None
USB-C
21078321
DYNAFLEX II PED, KIOSK, PCI, TOUCHSCREEN
DISPLAY, BLACK, USB
Touchscreen
USB-C
21078322
DYNAFLEX II, KIOSK, PCI, BLACK, USB
None
USB-C
21078325
DYNAFLEX II PED, KIOSK, PCI, TOUCHSCREEN
DISPLAY, BLACK, WLAN
Touchscreen
USB-C
Wireless LAN
21078331
DYNAFLEX II, PCI, BCR, BLACK, USB
None
USB-C
21078332
DYNAFLEX II PED, PCI, TOUCHSCREEN
DISPLAY, BCR, BLACK, WLAN
Touchscreen
USB-C
Wireless LAN
21078333
DYNAFLEX II PED, PCI, TOUCHSCREEN
DISPLAY, BCR, BLACK, USB
Touchscreen
USB-C
21078334
DYNAFLEX II PED, KIOSK, PCI, TOUCHSCREEN
DISPLAY, BCR, BLACK, USB
Touchscreen
USB-C
All models are black by default and have countertop, handheld, and custom mounting options.