Marvel Contest of Champions User manual

040-00070-01 REV 5
Marvel: Contest of Champions™
Operator’s Manual
© 2019 MARVEL. MARVEL CONTEST OF CHAMPIONS SOFTWARE © 2019 KABAM GAMES, INC., A NETMARBLE
COMPANY. ALL RIGHTS RESERVED. ©2019 Raw Thrills, Inc. All Rights Reserved.

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Table of Contents
Safety ....................................................................................................................................................................5
Operation .........................................................................................................................................................5
Transporting....................................................................................................................................................5
Handling Components ....................................................................................................................................5
Disconnect Power............................................................................................................................................5
Grounding ........................................................................................................................................................5
Electrical Shocks..............................................................................................................................................5
Monitor ............................................................................................................................................................5
Power Cord ......................................................................................................................................................5
Surge Suppressor ............................................................................................................................................5
Water and Other Liquid Sources....................................................................................................................6
Connectors.......................................................................................................................................................6
Computer .........................................................................................................................................................6
Tempered Glass Warning ...............................................................................................................................6
Hazard to Epileptics ........................................................................................................................................6
Manual..............................................................................................................................................................6
Specifications...................................................................................................................................................6
Product Specifications ..........................................................................................................................................7
Electrical Power ................................................................................................................................................7
Dimensions .......................................................................................................................................................7
Operating Temperature....................................................................................................................................7
Operating Humidity ..........................................................................................................................................7
Fuse Replacement Guide ......................................................................................................................................7
Setup.....................................................................................................................................................................8
Unpack Materials..............................................................................................................................................8
55” Cabinet Assembly.......................................................................................................................................9
Card Reader Installation and Setup ................................................................................................................10
Check Electrical Settings .................................................................................................................................11
Startup Game..................................................................................................................................................11
Diagnostics and Adjustments..............................................................................................................................12
Service Panel...................................................................................................................................................12

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Test Menu Navigation.....................................................................................................................................12
Basic Functional Test on Initial Power Up.......................................................................................................13
Test Menus .....................................................................................................................................................13
Main Menu..................................................................................................................................................13
Choosing the Right Pricing Adjustments for Your Location............................................................................19
Cards and Card Dispensers .................................................................................................................................20
Refilling Card Dispensers ................................................................................................................................20
Clearing Card Dispenser Jam...........................................................................................................................20
Authorizing More Cards..................................................................................................................................21
PC Hardware .......................................................................................................................................................22
PC Hard Drive Recovery ..................................................................................................................................23
Troubleshooting..................................................................................................................................................24
Technical Support ...............................................................................................................................................29
Electrical and Mechanical Illustrations ...............................................................................................................31

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Safety
Operation
Before operating game, read this manual. Failure to properly install and operate this game could result in
malfunction or accident. Operate the game in accordance with the manual.
Transporting
The cabinet is very heavy. Because the monitor is high, the cabinet is also very top-heavy. Use appropriate
care when moving or transporting cabinet. It contains fragile glass and electronic components. Avoid rough
handling.
Handling Components
Many components are extremely sensitive to handling, environmental and Electrostatic Discharge (ESD)
events—especially the computer. Do not handle it roughly. Before servicing, call your distributor and inquire
about the PC warranty. Use proper ESD procedures when servicing. Protect components from harmful
environmental conditions, such as extreme temperatures, excessive moisture or other damaging effects.
Disconnect Power
Always turn the power off and unplug the unit before servicing or making adjustments unless otherwise
instructed. Installing or repairing components while power is on can damage the components and void the
warranty.
Grounding
Avoid electrical shock. Do not plug in AC power until you have inspected and properly grounded the unit.
Only plug into a grounded, three-wire outlet. Do not use a “cheater” plug or cut off the ground pin on the line
cord.
Electrical Shocks
There is no isolation transformer in the cabinet. Disconnect AC power before servicing. However, be aware
that lethal voltages can remain in the electronic components even when AC power is disconnected. Use
extreme caution when servicing. Verify that there is a working ground connection. If the unit sustains water
damage, cease using it immediately and unplug AC power.
Monitor
The monitor contains no user serviceable parts. Do not attempt to service the monitor.
Power Cord
If the power cord is damaged or lost, replace it with an identical cord as supplied by the manufacturer or an
authorized service agent.
Surge Suppressor
It is recommended that you plug your game’s power cord into a surge suppressor to help protect from power
surges that may damage sensitive electronic components.

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Water and Other Liquid Sources
Do not install game near sprinkler or other water jet sources. Do not use water jet to clean game. Keep
minimum clearance behind game and wall for proper ventilation but also prevent access of liquid from spills
and sprays from entering ventilation holes.
Connectors
When servicing machine, ensure all connectors mate properly. If connectors do not slip in easily, do not force
them. Connectors are often keyed and only connect one way. Check for correct orientation.
Computer
The computer contains sensitive components, including a hard drive. Do not handle it roughly. Call your
distributor before servicing its internal components. Ask about warranty information as it relates to the PC.
Cycle AC power on or off with the cabinet power switch.
A dongle has been inserted into one of the USB ports. This is required for game play.
Do not remove the dongle except for troubleshooting purposes.
Tempered Glass Warning
When handling the LCD display glass cover take special care and set the glass down softly on a flat surface
free of debris. The edge of the glass is sensitive to hard impact. Shattered glass from the monitor can travel
long distances and cause bodily injury. Use proper procedures when handling broken materials.
Hazard to Epileptics
A small portion of the population has an epileptic condition that may cause seizures. Affected persons
experience seizures while watching some television pictures or playing certain video games. People who have
not had seizures may still have an undetected epileptic condition. If anyone in your family has experienced
epilepsy symptoms (seizures or loss of awareness), consult your physical before using video games. While
children play video games, a parent should observe. Be alert to the following symptoms: dizziness, altered
vision, eye or muscle twitching, involuntary movements, loss of awareness, disorientation or convulsions. If
you or your child experiences these symptoms, discontinue use immediately and consult your physician.
Manual
Keep this manual available and ready for use. Please check our website www.rawthrills.com for the latest
information regarding this and other Raw Thrills products. If the game fails to function properly, turn off the
machine and unplug the AC line cord. Contact your local distributor. Your warranty, when applicable, lasts 60
days from your purchase date. You may not reproduce this document or any of its contents without written
authorization from Raw Thrills, Inc.
Specifications
For reasons, such as performance, this product’s specifications may change without notice. Federal patent,
copyright and other intellectual property laws protect the content, devices and design of the game and its
equipment.

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Product Specifications
Electrical Power
United States, International, and Japan
Operating AC Current: 5/2.5 Amps
Voltage: 115/230 ~ VAC 50/60Hz
Dimensions
55” Cabinet
Height: 105.25” (2.67 meters)
Width: 54.75” (1.39 meters)
Depth: 32.50” (0.83 meters)
Operating Temperature
50 ⁰F to 104 ⁰F
(10 ⁰C to 40 ⁰C)
Operating Humidity
Must not exceed 95% relative humidity
Fuse Replacement Guide
NOTE: FOR CONTINUED PROTECTION AGAINST
FIRE AND ELECTRICAL DAMAGE, USE ONLY
SPECIFIED FUSE TYPE AND VALUE.
Please see unit for specified fuse labeling. Abbreviations:
5A 250V
5A, 250VAC Fast Acting 3AG Fuse
Littlefuse 031205.MXP (or equivalent)

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Setup
Unpack Materials
1. Place the shipping crate on a flat, stable surface.
2. Cut the banding straps and remove the cardboard lid.
3. Lift off the large cardboard containers surrounding the cabinet assembly and remove any shipping
cleats.
4. Remove the coin door key from the coin return slot.
5. Open the top coin door.
6. Locate the keys for the back doors, the cash box door, and the card dispenser doors.
7. Open the cash box door and remove the cash box.
8. Check for shipping damage to the following:
•Marquee and monitor
•Cabinet decals
9. Check the AC line cord for visible signs of damage.
Pay particular attention to the plug and line cord insulation.
Marquee Assembly can tip forward and cause damage. Take care when removing assembly from box and
when installing atop cabinet to ensure that the assembly doesn’t fall forward. Tighten all screws securely.

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55” Cabinet Assembly
Note: 2 people are required, and ladders are recommended. Marquee assembly is top heavy and can tip
over!
1. Place cabinet in desired floor location. Remove upper back door and carefully place such that it will
not fall over or be damaged. Setup ladders next to the cabinet for marquee installation.
2. Locate the marquee assembly as well as the following hardware:
a. (6) black tamper proof Torx machine screws, ¼ - 20 thread, 1-1/2” long
b. (6) ¼” black split lock washers
c. (6) ¼” black flat washers
3. Using a T-27 bit, securely mount the marquee assembly atop the cabinet as shown in the assembly
setup diagram, avoiding any pinching/crushing of the wire harness which should pass through the
access hole. Connect marquee harness to cabinet harness.

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Card Reader Installation and Setup
Due to the rising popularity of aftermarket debit card systems for cashless or coinless operation of
amusement machines (i.e. Embed, Intercard, Semnox), this Marvel: Contest of Champions cabinet is
equipped with UCL compatible harnessing to ensure that the installation process is easier and less prone to
miswiring.
You can choose to use 1 or 2 card readers in the price settings section of the test menu. It is recommended to
use 2 card readers for best results and player access.
There are (2) supplied connections, each located under the control panel near the player positions. There is
enough slack to accommodate mounting (2) card readers on the control panel, as shown below, or on the
front panels, as each operator desires.
If only (1) card reader will be used, it is recommended that the card reader be mounted to the coin door
using either the Player 1 or Player 2 UCL connection or standard coin door harness to complete installation.

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Check Electrical Settings
1. Verify the voltage of the AC outlet you will be plugging the game into.
2. Verify the AC outlet ground connection is present and working.
Startup Game
1. Plug the line cord into an AC outlet.
2. Turn the main cabinet power switch on.
3. Verify the game and all components are operating normally. See Basic Functional Test on Initial
Power Up in the Diagnostics and Adjustments section for the recommended procedure.
4. Authorize a set of cards. See Authorizing More Cards under the Cards and Card Dispensers section.

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Diagnostics and Adjustments
Service Panel
The Service Panel is located behind the coin door and has four buttons that can be used to navigate the Test
Menu system. There is also a USB on the Service Panel that can be used for software updates and audit
downloads.
Test Menu Navigation
In addition to the buttons on the Service Panel, you can also use the Start and Gameplay buttons to navigate
through the Test Menus.
Navigating the Test Menu
Button Action
TEST (Not in Test Menu) Enters Test Menu
TEST (In Test Menu) Selects Highlighted Option
SERVICE (On Main Menu) Exits Test Menu
SERVICE (Not on Main Menu) Cancels Selection
VOLUME UP Move Up
VOLUME DOWN Move Down
Start Buttons Selects Highlighted Option
TEST
SERVICE
Volume
UP
Volume
DOWN
(Service Panel)

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Basic Functional Test on Initial Power Up
1. Enter the Input Test and verify all switch inputs are working.
2. Enter the Monitor Test and verify the monitor is working properly.
3. Enter the Sound Test and verify the audio works and is not distorted.
4. Enter the Light Test and verify that all the lights are working properly.
5. Enter the Coin Meter Test and verify the coin meter is working properly.
6. Enter the Scanner Test and verify both Player 1 and Player 2 card scanners are working properly.
7. Enter the Card Dispenser Test and verify the dispensers are working properly.
8. Enter the Watchdog Test and verify the game reboots.
9. Upon a successful reboot, you are ready to adjust pricing, volume and other functions.
Test Menus
Main Menu
Choose from all available operator settings and menus here.
TEST MENU
DIAGNOSTICS
CARD AUTHORIZATION
PRICE ADJUSTMENTS
GAME SETTINGS
SYSTEM SETTINGS
AUDITS
RESETS
VOLUME
UTILITIES
SYSTEM INFORMATION
EXIT

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Diagnostics
This menu contains various tests you can run to ensure everything on the cabinet is working properly.
DIAGNOSTICS
INPUT TEST
HARD DRIVE CHECK
VIDEO TEST
AUDIO TEST
CABINET LIGHTS TEST
METER TEST
CARD DISPENSER TEST
SCANNER TEST
SMART CARD TEST
WATCHDOG TEST
EXIT
•Input Test: Test all switch inputs on the cabinet
•Hard Drive Check:Test hard drive for file integrity
•Video Test: Tests the cabinet’s monitor
•Audio Test: Tests cabinet speakers
•Cabinet Lights Test: Tests all lighting on the cabinet
•Meter Test: Tests functionality of physical coin meter
•Card Dispenser Test: Test card dispensers
•Scanner Test: Test for both card scanners
•Smart Card Test: Tests RFID smart card reader
•Watchdog Test: Tests Functionality of watchdog (Game will reboot if working properly)
Card Authorization
This menu allows you to authorize cards for the dispensers.

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Pricing Settings
This menu allows for the customization of different pricing related settings.
PRICING SETTINGS
FREEPLAY
CURRENCY INPUT
CURRENCY TYPE
SWIPE VALUE
SWIPES TO PLAY
MAX CREDITS
SHARED CASHBOX
EXIT
•Freeplay: No coins or swipes needed to play
•Currency Input: Choose between Coins, Card Swipes, or Currency
•Currency Type: Choose between different country’s currencies
•Swipe Value: Cost per swipe
•Swipes To Play: Number of swipes to play
•Max Credits: Allows you to set the maximum number of credits
•Shared Cashbox: Sets whether player’s share a cashbox or each have their own
Notes:
•Adjusting the number of units per credit will clear any currently stored partial credits.
•Adjusting Credit Pools will clear all credits.
•Separate Credit Pools feature is not compatible with DBV
Game Settings
This menu allows you to adjust various settings related to game play.
GAME SETTINGS
DIFFICULTY
GAME TIME
LOW CARD INDICATOR
EXIT
•Difficulty: Choose between Easy, Medium, and Hard
•Game Time: Adjusts how the maximum amount of time a match can last
•Low Card Indicator: Displays message when cards are running low, can be turned on or off

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System Settings
This menu allows you to adjust system settings.
SYSTEM SETTINGS
DATE & TIME
EXIT
•Date & Time: Set the date and time
Audits
This menu allows you to view a wide variety of statistics and information about the game.
AUDITS
SYSTEM AUDITS
COIN AUDITS
GAME AUDITS
EXIT
•System Audits: View system audits
•Coin Audits: View coin audits
•Game Audits: View game audits

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Resets
This menu contains all available operator resets for the game.
RESETS
RESET CREDITS
RESET CARDS
RESET PRICING ADJUSTMENTS
RESET GAME ADJUSTMENTS
RESET GAME AUDITS
RESET SYSTEM AUDITS
RESET COIN AUDITS
RESET ALL AUDITS
RESET DISPENSERS
FACTORY RESTORE
EXIT
•Reset Credits: Reset all credits to zero
•Reset Cards: Clear number of cards owed
•Reset Pricing Adjustments: Reset all pricing settings to default
•Reset Game Adjustments: Reset all game settings to default
•Reset Game Audits: Reset all game related audits
•Reset System Audits: Reset all system audits
•Rest Coin Audits: Reset all coin audits
•Reset All Audits: Reset all audits
•Reset Dispensers: Clears dispenser errors
•Factory Restore: Completely restores game to the state it came from the factory in

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Volume
This menu allows you to adjust the volume levels for the game.
VOLUME
GAME VOLUME
ATTRACT VOLUME
COIN VOLUME
MINIMUM VOLUME
EXIT
•Game Volume: Sets the in-game volume level
•Attract Volume: Sets the attract mode volume level
•Coin Volume: Sets the volume level of the coin in sound
•Minimum Volume: Sets the minimum volume for all game modes
Utilities
This menu has a few miscellaneous operator tools and settings.
UTILITIES
COPY AUDITS, LOGS, & SCORES TO USB
VIEW MESSAGE LOG
EXIT
•Copy Audits, Logs, & Scores to USB: Copies the audits, logs, and scores to a USB drive
•View Message Log: Examine log messages from the game
System Information
View hardware and software information.

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Choosing the Right Pricing Adjustments for Your Location
Card Swipe Locations
•Make Sure Your Game is Set to Swipes Mode:
1. Hold the Test Button for 2 seconds to enter the Test Menu.
2. Select “Pricing Adjustments” from the menu.
3. Select “Currency Input” from the menu.
4. Select “Card Swipes” from the menu.
5. Exit out of “Currency Input” menu.
6. While back in “Pricing Adjustments” menu, set “Swipe Value” to the currency equivalent of your
swipe. THIS SETTING IS EXTREMELY IMPORTANT! (Example: If the card swipe is worth $1.50 in
your card system, set the swipe value to $1.50 as well).
Coin Locations
•Make Sure Your Pricing & Coin Value are Correct:
1. Hold the Test Button for 2 seconds to enter the Test Menu.
2. Select “Pricing Adjustments” from the menu.
3. Select “Currency Input” from the menu.
4. Select “Cash” or “Tokens” from the menu.
5. Exit out of “Currency Input” menu.
6. While back in “Pricing Adjustments” menu
a. Select “Coins to Play” and set the desired amount of coins per game of Marvel: Contest
of Champions.
b. After setting the coins per play, set “Coin Value” to the currency equivalent of your coin.
THIS SETTING IS EXTREMELY IMPORTANT! (Example: If your coin is worth $0.25, set
“Coin Value” to $0.25 as well).

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Cards and Card Dispensers
Note:
Using damaged (bent, ripped, etc.) cards in the card dispenser(s) can cause damage to the dispenser(s).
Refilling Card Dispensers
Note: Do not eject card hopper when refilling card dispensers, as this may damage the dispenser.
1. Open the card dispenser door.
2. Remove the weight from the card hopper.
3. Add cards to the card hopper, making sure to leave enough room for the weight.
4. Place the weight back into the card hopper.
5. Close the card dispenser door.
Clearing Card Dispenser Jam
1. Open the card dispenser door.
2. Remove the weight from the card hopper.
3. Remove all loose (non-jammed) cards from the card hopper.
4. Carefully remove any jammed cards.
5. Check cards for damage and discard any damaged cards.
6. Put the undamaged cards back into the card hopper.
7. Place the weight back into the card hopper.
8. Close the card dispenser door.