
7
WARRANTY
The benefits provided to you under the following
warranty are in addition to any other rights and
remedies available to you under the law.
1. Warranty
If during the first year from the date of purchase
(Warranty Period), there is a defect in the fire tool
set or storage unit (Product(s)), due to improper
workmanship or material, Glen Dimplex will
replace or repair the product without charge. Any
replacement product is warranted only for the time
remaining on the original Warranty Period or the
Parts Warranty Period as relevant.
2 . Registration
You must register to receive the benefit of this
warranty by completing the warranty registration on
our website (https://www.masportheating.com.au/
en-au/support/warranty) within 30 days of purchase
of your product.
3 . Exclusions
Glen Dimplex is not obliged to replace or repair the
Product under clause 1 if:
(a) it has been improperly stored, installed,
assembled, used, operated or repaired, or
damaged, abused, tampered with, altered (without
our written approval), or not maintained in strict
accordance with our installation and operating
instructions; or
(b) it has been installed in an outdoor setting.
4 . Limit of Liability
The warranty provided under this warranty is limited
to replacement or repair of the Product only, at our
option. To the extent permitted by law, Glen Dimplex
excludes liability for consequential loss or any other
loss or damage caused to property or persons
arising from any cause whatsoever, and damage
arising from normal wear and tear.
5 . Claiming under the Warranty
In order to claim under this warranty you must,
within the Warranty Period or the Parts Warranty
Period (as relevant), contact Glen Dimplex, providing
the original proof of purchase and the details below:
Supplier Name_____________________________
Date Of Purchase __________________________
Model / Serial Number_______________________
This warranty does not cover the cost of claiming
under the warranty or transporting the Glen Dimplex
Product to and from the supplier.
Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a
major failure and for compensation for any other
reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
If you would like to speak to someone about your
Product or claiming under this warranty, please
contact the Service Warranty Desk on 1300 554 155.
Glen Dimplex Australia Pty Ltd
ACN 69 118 275 460
Head Office: 8 Lakeview Drive, Scoresby 3179
Telephone: (03) 8706 2000
Facsimile: (03) 8706 2001