Master MP-CLR-30 User manual

MP-CLR UF Top Mount Water
Softeners
June 2015 Version
Installation and Operation Manual

Table of Contents
Page
No.
Topic Description
1
Model # and Packaging
Packaging Information
Component Packaging Description
Packaging Description
System Media
Media Packaging
2
Softening System
System Positioning
Water Softener Tank Loading
Filling with Media
MP-Clear Reflections Control Valve
Attaching Valve to Tank
3
MP-Clear Reflections Control Valve
Attaching Valve, cont’d
4
Service & Drain Piping,
General Installation Layout
Drain Piping
5
System Schematic
Piping Layout
6
Electrical Supply
Electrical Requirements
Brine Tank / Brine Tubing
Brine tank w/shut off
7
Filling Softener with Water
Details for Filling Softener Tank with
Water
8
MP-Clear Reflections Control Valve
Timer
Setting the timer
9
Final Check
Final Installation Check
10
Manual Regeneration
Instructions for Manual Regeneration
Power loss/ Error codes
“What if” Instructions
11
Bypass
Bypass Operation
12
Troubleshooting
Problem/ Cause / Solution
13
Troubleshooting
Problem/ Cause / Solution
14
Troubleshooting
Problem/ Cause / Solution
15
Troubleshooting
Problem/ Cause / Solution
16
Troubleshooting
Problem/ Cause / Solution
17
Error Code Troubleshooting
Problem/ Cause / Solution
18
Error Code Troubleshooting, cont’d
Problem/ Cause / Solution, cont’d
19
Valve Parts List
Part Numbers List
20
Valve Parts List
Part Numbers List
21
Valve Parts List
Part Numbers List
22
Valve Parts List
Part Numbers List
23
Valve Parts List
Part Numbers List
24
Warranty
Warranty

Installation and Operating Instructions for
MP-CLEAR REFLECTONS UPFLOW CONTROL
Top Mount Water Softener
Model #:
_______ MP-CLR-30 UF 1.0 CF Water Softener
_______ MP-CLR-45 UF 1.5 CF Water Softener
_______ MP-CLR-60 UF 2.0 CF Water Softener
_______ MP-CLR-75 UF 2.5 CF Water Softener
Shipping Carton Description / unit:
# of
cartons Contents Description
1 Mineral tank Distributor pipe installed
1 Brine tank 464 shutoff valve assembly. *NOTE:
MP-Clear Reflections valve is shipped
in brine tank.
1 MP-Clear
Reflections
Upflow control
valve
MP-Clear Reflections timer and
backwash flow control and bypass with
1” copper or pvc connection
C-800 1-cubic foot boxes
C-800 ½- cubic foot boxes
Filter Media is Packaged as Follows:
Model # Media
MP-CLR-30 UF BY Preloaded at Factory
MP-CLR-45 UF BY Preloaded at Factory
MP-CLR-60 UF BY Preloaded at Factory
MP-CLR-75 UF BY 2-1/2 CF C-800
NOTE: THIS SOFTENER IS NOT INTENDED TO BE USED FOR TREATING WATER THAT
IS MICROBIOLOGICALLY UNSAFE OR OF UNKNOWN QUALITY WITHOUT
ADEQUATE DISINFECTION WHETHER BEFORE OR AFTER THE SYSTEM.

2
Water Softener Positioning:
1. Place water softener in desired position, far enough from walls and
other obstructions to allow for servicing the unit.
2. Place the water softener within reasonable access to a grounded
115V/60 HZ circuit and a legal drain line connection.
Water Softener Tank Loading:
(Only the MP-CLR-75 needs to be loaded))
1. Remove yellow caplug from top of tank. DO NOT CUT white riser
tube. Tube was prefitted at the factory.
2. Check the riser to ensure that it is seated securely in the bottom
plate. The top of the distributor pipe will be flush with the top of the
tank (this was prefitted at the factory).
3. Cover the top opening of the distributor pipe before filling the tank
with media (if necessary).
4. Pour the C-800 provided with the unit into the top of the tank. See
page one for your specific model number unit to determine the
amount of media to load into the mineral tank.
5. Remove the material used to cover the top opening of the distributor
pipe.
MP-Clear Reflections Control Valve:
1. When facing the front of the MP-Clear Reflections timer, the inlet
connection is located on the right and the outlet connection is on the
left. The control valve's inlet and outlet connections are either 1”
copper or PVC equipped with split ring and nut.
Front View Top View
Control Valve

3
1. Turn the control valve upside down and ensure that the control valve
distributor o’ring is in place. Use silicone lubricant on the o'ring.
**DO NOT USE PETROLEUM!**
**USE ONLY SILICONE **
2. Place the control valve onto the distributor pipe and into the tank
opening.
3. Thread the control valve hand tight . Do not overtighten.
4. Locate the bypass valve assembly that is packaged with the
control valve. The bypass valve has two red handles that
indicate flow direction, two threaded connections for the tail
piece kit and two o’ring seal connections with nuts for the control
valve. Align the insert connection ends with o’ring seals and
nuts to the inlet and outlet connections of the control valve.
Hand tighten the nuts. DO NOT OVERTIGHTEN THE NUT!
5. Locate the tail piece kit that is packaged with the control valve.
The standard tail piece kit is 1” copper with optional 1”/ 3/4” PVC or
¾” copper kits available as a special order. Each tail piece,
o’ring, split ring and nut is presassembled at the factory. Align a
tail piece assembly to the bypass valve threaded inlet and insert
until the nut can be tightened. Hand tighten the nut because
excessive tightening will damage the assembly. REPEAT THE
PROCEDURE FOR THE OUTLET CONNECTION.
Control Valve Bypass Valve Tail piece assembly

4
Service and Drain Piping:
1. Pipe water softener into the service lines. The inlet and outlet
connections of the control valve are 1” copper or PVC and are
located on the back of the valve body. As you face the timer the
inlet is on the right and the outlet is on the left. Always follow local
plumbing codes when installing our water treatment equipment.
2. If sweat fittings are used, be sure soldering is done in such a manner
as not to allow heat to reach the control valve or bypass. (If
Schedule 80 PVC is used make sure to follow the proper primer and
solvent instructions.)
3. The drain line connection is 5/8” OD or ¾” npt and is located on the
top left of the valve as you face the timer. It is recommended you
install a ¾” union on the drain line for servicing if not using 5/8 OD.
The drain line must be of adequate size to allow for full regeneration
flow.
•The control valve drain connection is 3/4" npt.
•Never decrease the drain piping size to below the
drain connection size.
•Maximum drain line length is 30 feet with proper
sloping the entire length.
•Maximum drain line height is 6 feet above the control
valve.
•The drain line must be piped to an open air gap (See
Figure above)
•Always follow local plumbing codes.
UNDER NO CIRCUMSTANCES SHOULD THERE BE A DIRECT
CONNECTION WITH SANITARY SEWAGE FACILITIES.
DRAIN LINE
CONNECTION

5
MASTER
Water Conditioning Corp.
Water Conditioning Corp.Water Conditioning Corp.
Water Conditioning Corp.
Well Tank
NOTE: All Master Water Conditioners must be
installed after the well tank or water meter if its
public water supply.
Master Water
Conditioner
Brine tank
Air Gap Drain
Overflow
fitting to
floor drain
gravity
Untreated
Treated
TYPICAL PIPING LAYOUT FOR
MP-CLR SERIES SOFTENER

6
Electrical Requirements:
Always follow all local electrical codes when installing our water
treatment equipment.
1. Provide an 115v/60Hz properly grounded dedicated electrical
Outlet. (It’s very important that the polarity be correct)
Avoid using outlets that are switch controlled.
2. Maximum amperage required is 5 amps.
3. Make sure the electrical service provides power 24 hours per day.
We recommend installing a surge protector to protect unit from
power surges, which are not covered by warranty.
Brine Tank:
1. The brine tank should be located directly beside the water softener
mineral tank.
2. Connect the 3/8" poly tubing to the 3/8” black elbow compression
fitting located on the top left side of the MCA control valve.
See Figure Below.
The brine tank is equipped with a shutoff valve, the float height
was preset at the factory.
3/8” BRINE LINE
CONNECTION

7
Filling Water Softener with Water:
1. Connect the MP-MCA control valve transformer into the electrical
outlet provided.
2. Press and hold the REGEN button until the drive motor starts. When
the drive motor stops, the display will read “RINSE” position.
3. Press the REGEN again until the drive motor starts. When the drive
motor stops, the display will read “BRINE” position.
4. Press the REGEN again until the drive motor starts. When the drive
motor stops, the display will read “RINSE” position. The fast rinse
position will rinse the softener tank.
5. Open the inlet ball valve a ¼ turn of its full open position to allow
water to enter the water softener mineral tank slowly. The water is
going to enter the tank from the bottom of the distributor pipe and
leave the tank from the top. This will slowly purge all the air from the
tank.
IF WATER ENTERS THE TANK TOO FAST, ALL THE CATION
RESIN WILL BE FLUSHED TO DRAIN DURING START UP.
6. When only water is running to the drain, open the inlet and outlet ball
valves fully.
7. Press and hold the REGEN button until the drive motor starts. When
the drive motor stops, the display will read “FILL” position. The brine
tank will fill with the proper amount of water.
NOTE: THE TIMER WILL AUTOMATICALLY ADVANCE TO THE
SERVICE POSITION AND THE DISPLAY WILL READ THE CAPACITY
REMAINING, IN GALLONS.

8
MP-Clear Reflections Control Valve Timer Settings:
Note: The control valve is set at the factory. You only need to set the
time of day , hardness and regeneration time if required, which is preset
at 2 am.
Time of Day Setting
1) Press the CLOCK button. The screen will show the Time of Day
in blinking numbers.
2) To change the Time of Day, use the UP and DOWN arrows to set
the Hour.
3) To change the Minutes, press CLOCK, use the UP and DOWN
arrows to set the Minutes
4) Press the CLOCK button.
Hardness Setting (the factory default is 10)
1) Press the NEXT and UP arrow , hold for 3 seconds. The screen
will show the Hardness as grains per gallon in blinking numbers.
2) To change the number, use the UP or DOWN arrows.
3) Press the NEXT button.
If water was tested by Master Water Conditioning, follow
recommendations on water analysis, for hardness setting.
Regeneration Day Override Setting (the factory default is OFF)
1) Press the NEXT button. The screen will show the Regeneration
Day Override in blinking numbers.
2) To change the number, use the UP or DOWN arrows.
3) Press the NEXT button.
Time of Regeneration Setting (the factory default is 2 AM)
1) The screen will show the Time of Regeneration in blinking
numbers.
2) If Regeneration time change is desired, use the UP or DOWN
arrows to adjust the hour.
3) Press the NEXT button. Use the UP or DOWN arrows to adjust
the minutes.
4) Press the NEXT button. The display will show the time of day.
NOTE: SALT SETTING AND CAPACITY ARE PRESET AT THE
FACTORY.

9
Final Check:
1. Fill the brine tank with Solar Salt and the Res-Up Feeders with Res-
Up (one quart is provided).
2. Make sure the drain line connection meets all plumbing codes and
that the drain line size can handle the backwash flow rate of the
softener.
3. Make sure the Inlet and Outlet on bypass valve are open.
4. Make sure the control valve timer is plugged into an electrical outlet
with power 24 hours per day.
5. Check all piping for leaks.

10
Manual Regeneration:
Note: For softeners, if brine tank does not contain salt, fill with salt
and wait at least 2 hours before regeneration.
To initiate manual regeneration immediately, press and hold the
“REGEN” button for three seconds. The system will begin to regenerate
immediately. The request cannot be cancelled.
To initiate a manual regeneration at the preset delayed regeneration
time, when the regeneration time option is set to “NORMAL” or
“NORMAL + on 0”, press and release “REGEN”. The words “REGEN
TODAY” will flash on the display to indicate that the system will
regenerate at the preset delayed regeneration time. If you pressed
“REGEN” in error, pressing the button again will cancel the request.
Note: If the regeneration time option is set to “on 0” there is no set
delayed regeneration time so “REGEN TODAY” will not activate if
“REGEN” button is pressed.
Power Loss
If the power goes out for less than two hours, the system will
automatically reset itself. If an extended power outage occurs, the time
of day will flash on and off which indicates the time of day should be
reset. The system will remember the rest.
Error Message
If the word “ERROR” and a number are alternately flashing on the
display, contact a service technician for help. This means the valve is
unable to function properly.

11

12
Troubleshooting
Problem: Water conditioner fails to regenerate. No soft water.
Possible Cause Solution
Power supply to MP-Clear
Reflections control has been
interrupted.
Determine reason for power
interruption and correct. Reset time of
day.
Water pressure lost. Restore water pressure.
Corrupted programming of MP-
Clear Reflections timer.
Reprogram timer assembly.
Defective MP-Clear Reflections
timer.
Replace timer assembly.
No salt in brine tank. Add salt and regenerate.
Manual bypass valve is open. Close manual bypass valve.
Leak at riser pipe seal. Insure that riser pipe is properly
sealed at o’ring seal. Inspect pipe for
cracks.
Insufficient brine. Check brine float height and clean
assembly if necessary. Check flow
rate capabilities of safety float and air
check assembly.
Plugged injector or injector screen. Inspect and clean injector and/or
injector screen.
Problem: No Brine Draw
Possible Cause Solution
Plugged injector or injector screen. Inspect and clean injector and/or
injector screen.
Insufficient water pressure. Increase water pressure above 25
psig (172kPa) minimum.
Corrupted programming of MP-
Clear Reflections timer.
Reprogram timer assembly.
Defective MP-Clear Reflections
timer.
Replace timer assembly.
Obstructed drain line. Remove obstruction.

13
Problem: Insufficient brine draw
Possible Cause Solution
Partially clogged injector or injector
screen.
Inspect and clean injector and/or
injector screen assembly.
Restricted flow rate in brine line. Check flow rate capabilities of the
safety float/aircheck assembly.
Insufficient water pressure. Increase water pressure above 25
psig (172kPa) minimum.
Excessive back pressure on
injector due to elevated drain line.
Reduce drain line elevation to height
of valve.
Damaged valve disk. Replace all valve disks.
Partially restricted drain line. Remove restriction.
Problem: Insufficient Refill to Brine Tank
Possible Cause Solution
Brine refill control Remove and clean
Restricted flow rate in brine line. Check flow rate capabilities of the
safety float/aircheck assembly.
Problem: Excessive Water in Brine Tank
Possible Cause Solution
Plugged drain line flow control. Clean flow control.
Plugged injector and/or injector
screen
Inspect and clean injector and/or
screen.
Problem: Loss of Media to Drain
Possible Cause Solution
No flow control installed in drain
line.
Install drain line flow control.

14
Problem: Leak to Drain
Possible Cause Solution
No flow control installed in drain
line.
Install drain line flow control.
Insufficient water pressure. Increase water pressure above 25
psig (172kPa) minimum.
Damaged valve disk or obstruction
in valve disk.
Inspect and if damaged, replace all
valve disks or remove obstruction.
Problem: Loss of Water Pressure
Possible Cause Solution
Fouled resin bed due to iron
accumulation.
Clean control valve and mineral bed
with cleaner.
Slots in riser pipe or laterals are
filled with resin fines.
Inspect and clean distributor pipe slots
as needed.
Problem: Salt in Water to Service after Regeneration
Possible Cause Solution
Injector is too small for system size. Install correct injector
Brine draw time excessively long
due to low water pressure.
Increase water pressure above 25
psig (172 kPa) minimum.
Restricted drain line. Remove drain line restriction.
Insufficient rinse volume. Increase slow rinse time, fast rinse
time, or both.
Damaged valve disk. Replace all valve disks.
Plugged injector and/or injector
screen.
Inspect and clean injector and/or
injector screen.

15
Problem: Timer does not display time of day
Possible Cause Solution
AC Adapter unplugged Connect power
No electric power at outlet Repair outlet or use working outlet
Defective AC Adapter Replace AC Adapter
Defective PC Board Replace PC Board
Problem: Timer does not display correct time of day
Possible Cause Solution
Switched outlet Use uninterrupted outlet
Power Outage Reset time of day
Defective PC Board Replace PC Board
Problem: Control Valve regenerates at wrong time of day
Possible Cause Solution
Power Outages Reset control valve to correct time of
day
Time of day not set correctly Reset to correct time of day
Time of regeneration incorrect Reset regeneration time
Problem: Control valve stalled in regeneration
Possible Cause Solution
Motor not operating Replace motor
No electric power at outlet Repair outlet or use working outlet
Defective AC adapter Replace AC adapter
Defective PC board Replace PC board
Broken drive gear or drive cap
assembly
Replace drive gear or drive cap
assembly
Broken piston retainer Replace piston retainer
Broken main or regenerate piston Replace main or regenerate piston

16
Problem: Control valve does not regenerate automatically when UP and
DOWN buttons are held and depressed
Possible Cause Solution
AC adapter unplugged Connect AC adapter
No electric power at outlet Repair outlet or use working outlet
Broken drive gear or drive cap
assembly
Replace drive gear assembly
Defective PC board Replace PC board
Problem: Control valve does not regenerate automatically but does
when UP and DOWN buttons are depressed and held
Possible Cause Solution
Defective PC board Replace PC board
Set-up error Check control valve set-up procedure

17
ERROR CODES

18