Mastervolt WHISPER 12 ULTRA User manual

INSTALLATION MANUAL FOR MOBILE APPLICATIONS
WHISPER 12 / 16 ULTRA
- Three phase - 1500 RPM -
Mobile diesel generating set 230/400V-50 Hz
Digital Diesel Control
MASTERVOLT
Snijdersbergweg 93,
1105 AN Amsterdam
The Netherlands
Tel.: [phone]
Fax.: [phone]
www.mastervolt.com V2. October 2008
Art.nr. 50200641

TABLE OF CONTENTS
2Copyright © 2008 Mastervolt / October 2008 / Whisper 12/16 Ultra - Three phase for mobile applications/ EN
Copyright © 2008 Mastervolt. All rights reserved.
Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form without the prior written
permission of Mastervolt is prohibited.
TABLE OF CONTENTS:
1INTRODUCTION.............................................................................................................................................................. 3
1.1 General ..............................................................................................................................................................3
1.2 Generating sets for vehicles...............................................................................................................................3
2INSTALLATION............................................................................................................................................................... 5
2.1 General ..............................................................................................................................................................5
2.2 Location..............................................................................................................................................................5
2.3 Instructions for optimal sound and vibration insulation.......................................................................................5
2.3.1 Further recommendations .................................................................................................................5
2.4 Ventilation...........................................................................................................................................................6
2.5 Connections .......................................................................................................................................................6
2.5.1 Fuel supply........................................................................................................................................9
2.5.2 Radiator cooling .............................................................................................................................. 11
2.5.3 Dry exhaust system......................................................................................................................... 14
2.5.4 Electrical installation (12 Volt) ......................................................................................................... 16
2.5.5 AC power system (230 / 400 Volt)................................................................................................... 19
3INSTALLATION SPECIFICATIONS.............................................................................................................................. 20
3.1 General ............................................................................................................................................................ 20
3.2 Commission table............................................................................................................................................. 20
3.3 Technical data.................................................................................................................................................. 21
3.4 Installation materials......................................................................................................................................... 22
4DIAGRAMS & DRAWINGS ........................................................................................................................................... 26
4.1 Wiring colours Whisper 12 Ultra Three Phase - Mobile.................................................................................... 26
4.2 Layout generator control Whisper 12 Ultra Three Phase - Mobile.................................................................... 27
4.3 Wiring colours Whisper 16 Ultra Three Phase – Mobile................................................................................... 28
4.4 Layout generator control Whisper 16 Ultra Three Phase - Mobile.................................................................... 29
4.5 Electrical diagrams AC connections (alternator models with 6 wires) .............................................................. 30
4.6 Electrical diagrams AC connections (alternator models with 12 wires) ............................................................32
4.7 Electrical diagram radiator fan control 230VAC................................................................................................ 34
4.8 Wiring diagram electronic governor (Standard for Whisper 12 Ultra)............................................................... 35
4.9 Remote control panel drawings........................................................................................................................ 36
4.10 Dimensions Whisper 12 Ultra........................................................................................................................... 37
4.11 Dimensions Whisper 16 Ultra........................................................................................................................... 38

INTRODUCTION
EN / WHISPER 12/16 Ultra - Three phase for mobile applications / October 2008 / Copyright © 2008 Mastervolt 3
1 INTRODUCTION
1.1 GENERAL
This installation manual applies to the installation of
Mastervolt Whisper gensets in vehicles. This manual is
valid for the following models:
Part number Description
51107320 Whisper 12 Ultra 230 / 400 Volt –
Three phase / 1500rpm
Mobile / keel cooling
51107326 Whisper 12 Ultra 230 / 400 Volt –
Three phase / 1500rpm
Mobile / keel cooling -ungrounded
51108320 Whisper 16 Ultra 230 / 400 Volt –
Three phase / 1500rpm
Mobile / keel cooling
51108326 Whisper 16 Ultra 230 / 400 Volt –
Three phase / 1500rpm
Mobile / keel cooling -ungrounded
For other models see our website: www.mastervolt.com
WARNING
A warning symbol draws attention to special
warnings, instructions or procedures which, if
not strictly observed, may result in damage or
destruction of equipment, severe personal
injury or loss of life.
DANGER
This danger symbol refers to electric danger
and draws attention to special warnings,
instructions or procedures which, if not strictly
observed, may result in electrical shock which
will result in severe personal injury or loss of
life.
WARNING!
Before working (installation) on the system
read the section safety instructions in the
user’s manual
1.2 GENERATING SETS FOR VEHICLES
Whisper Generators originate from the marine sector. But
there are also specially designed Whispers available for
mobile applications, suitable for supplying power on board
of vehicles to use professional apparatus and equipment,
strong lightning and air conditioning etc. The cooling
system and exhaust system on vehicles is completely
different from standard marine systems. Standard marine
generators are cooled by seawater that nowhere exceeds
30° Celsius and is seldom warmer than 20° Celsius in the
northern territories. Cold seawater is pumped through the
heat exchanger and is injected in the exhaust. The
exhaust gasses are therefore cooled and rubber exhaust
hose can be used.
On vehicles the engine of the Whisper 12 Ultra - three
phase and Whisper 16 Ultra - three phase is cooled by a
radiator with an electric (230V or 3x400V) driven fan. Note
that the alternator of these generator sets is cooled by air.
The radiator of the engine can be fitted below, on top or in
the side of the vehicle.
The exhaust is of the dry type and includes a stainless
flexible bellow and high quality mufflers.
Never use rubber exhaust hose, neither
fibreglass nor plastic exhaust parts in a dry
exhaust system as applied on vehicles.
Figure 1: Typical vehicle application radiator side mounted

INTRODUCTION
4Copyright © 2008 Mastervolt / October 2008 / Whisper 12/16 Ultra - Three phase for mobile applications/ EN
Figure 2: Typical vehicle application radiator top mounted
Figure 3:
Typical vehicle application radiator bottom mounted

INSTALLATION
EN / WHISPER 12/16 Ultra - Three phase for mobile applications / October 2008 / Copyright © 2008 Mastervolt 5
2 INSTALLATION
Figure 4: Schematic installation diagram
2.1 GENERAL
To ensure reliability and durability of the equipment, it is
very important that the installation is carried out with the
utmost care and attention. To avoid problems, such as
temperature problems, noise levels, vibration, etc. the
instructions set out in this manual must be followed and all
installation work must be carried out professionally.
2.2 LOCATION
When looking for a proper place for a generator in a
vehicle all relevant aspects have to be taken into account
•Accessibility
•Solid foundation
•Space to mount the radiator (Refer to par. 2.5.2)
•Space to mount the exhaust (Refer to par. 2.5.3)
•A way to fit the fuel lines
Since Whisper generating sets have extremely compact
dimensions, they can be installed in tight locations. Please
consider that even almost maintenance-free machinery
must still remain accessible.
When selecting the location area in which to mount the
generating set, make sure there is sufficient room to carry
out any maintenance work. The unit must be easily
accessible on the service side and on the distribution side
to have access to the V-belt
All models can be serviced from one side. Oil filling can be
done on the service side and on the top (except for
Whisper 16 Ultra that has the oil filler cap only on top).
Cooling liquid can be filled via the expansion tank.
The top of the engine (rocker cover) has to be accessible
for adjustment of the valve clearance.
Please also note that in spite of the automatic oil pressure
sensor it is still essential that the oil level is checked
regularly.
2.3 INSTRUCTIONS FOR OPTIMAL SOUND
AND VIBRATION INSULATION
Position the generating set as low as possible in the
vehicle. The generating set is secured to the base frame
by means of flexible engine mountings. This frame is
mounted in the vehicle with additional vibration dampers.
When it is possible to mount the unit directly on the
chassis of the vehicle this has advantages in preventing
vibrations by resonance.
2.3.1 Further recommendations
Whisper generating sets are standard equipped with a
sound cover. This sound cover has been designed to give
effective sound insulation. For optimum sound and
vibration dampening, the following factors should be
considered.
1 Most important is the structure on which the generator
is placed to be stiff. Directly below the rubber
mountings the structure should be supported vertically
to the chassis of the vehicle.
2 In larger vehicles a separate and insulated space for
the generator will help to damp the noise even further

INSTALLATION
6Copyright © 2008 Mastervolt / October 2008 / Whisper 12/16 Ultra - Three phase for mobile applications/ EN
3 Avoid mounting the generating set in close proximity
to thin walls or floors that may cause resonance.
4 Sound dampening is extremely poor if the generating
set is mounted on a light weight flimsy surface such
as plywood which will only amplify vibrations. If
mounting on a thinner surface cannot be avoided, this
should be at least be reinforced with stiffening struts
or ribbing. If possible, holes should be drilled or cut
through the surface to help reduce the resonance.
Covering the surrounding walls and floors with a
heavy coating plus foam will certainly improve the
situation.
5 Never connect the base of the generating set directly
to walls or tanks.
2.4 VENTILATION
The generating set normally draws air from the engine
room. Engine rooms with natural ventilation must have
vent openings of adequate size and location to enable the
generating set to operate without overheating. To allow an
ample supply of air within the temperature limits of the
generating set an opening of at least 500 c m2is required.
A "sealed" engine compartment must have a good
extraction ventilator to maintain reasonable engine room
temperatures. High temperature of intake air reduces
engine performance and increases engine coolant
temperatures. Air temperatures above 40°C reduce the
engine power by 2% for each 5°C of rise. To minimise
these effects the engine room temperature must not be
more than 15ºC above the outside ambient air
temperature.
Apply a combination of ventilators, blowers and air intake
ducting to meet the temperature limit. The air inlet ducts
should run to the bottom of the engine room to clear fumes
from the bilge and to circulate fresh air. Air outlets should
be at the top of the engine room to remove the hottest air.
An engine room blower should be used as an extraction
ventilator to remove air from the engine room.
In cases where it is impossible to meet the above
mentioned temperature limit by using machine room
ventilation, connections are to be made for an air inlet
directly to the enclosure. With these connections the
generating set can be directly connected to an air duct.
Air inlets should be louvered, where appropriate, to protect
the engine room and to protect the generating set from
water spray. As an extra precaution, the fitting of a cowl
ventilator with a cover box located as high as possible, is
recommended.
2.5 CONNECTIONS
The generating set comes with all supply lines and output
cable (i.e. electric cables, coolant connections, exhaust,
fuel lines etc.) already connected to the engine and
generator. The supply lines are fed through the capsule’s
front base. The connections are marked as shown in
figures 6a/b and 7a/b
All electrical connections, cable types and sizes must
comply with the appropriate national regulations. Supplied
cables are rated for ambient temperatures up to 70°C. If
the cables are required to meet higher temperature
requirements, they must be run through conduits.
ATTENTION!
Before working (installation) on the system
read the section safety instructions
Figure 5: Mounting of the Whisper generating set. X = wrong, V = OK

INSTALLATION
EN / WHISPER 12/16 Ultra - Three phase for mobile applications / October 2008 / Copyright © 2008 Mastervolt 7
Figure 6a Connections Whisper 12 Ultra Three Phase
Figure 6b Connections Whisper 12 Ultra Three Phase
01
04
03
02
05
07
10
06
09
08
05 Coolant engine in
06 Battery positive (+)
25mm2
07 Battery negative (–)
25mm2
08 Fuel in Ø8mm
09 Fuel out Ø8mm
10 Coolant engine out
01 Expansion tank Ø8mm
02 Exhaust 1½”
03 Remote control
04 AC power output

INSTALLATION
8Copyright © 2008 Mastervolt / October 2008 / Whisper 12/16 Ultra - Three phase for mobile applications/ EN
Figure 7a Connections Whisper 16 Ultra Three Phase
Figure 7b Connections Whisper 16 Ultra Three Phase
05
10
0607
08 09
04
03
02
01
05 Coolant engine out
06 Battery positive (+)
35mm2
07 Battery negative (–)
35mm2
08 Fuel in Ø8mm
09 Fuel out Ø8mm
10 Coolant engine in
01 Expansion tank Ø8mm
02 Exhaust 1½”
03 Remote control
04 AC power output

INSTALLATION
EN / WHISPER 12/16 Ultra - Three phase for mobile applications / October 2008 / Copyright © 2008 Mastervolt 9
2.5.1 Fuel supply
1 FUEL TANK
Fuel tanks should be made of appropriate material such as
(stainless) steel or plastic. Steel tanks should not be
galvanised or painted inside. Condensation can occur in
metal tanks when temperature changes. Therefore, water
accumulates at the bottom of the tank and provisions
should be made for the drainage of this water.
The tank will need a filling connection, a return connection
and an air ventilation connection which will require
protection against water entry.
Some official regulations do not allow connection points at
the base of the fuel tank; connections are to be made at
the top of the tank with internal tubing down to a few cm
above the bottom of the tank. Using the existing fuel tank
of the car-engine the fitting should be carried out with extra
care. Both a supply line and a return line should be
installed and go into the tank from the top. Interference of
the two systems (car engine and generator engine) should
be avoided.
Do NOT connect the fuel lines to the lines of
the vehicles engine fuel supply.
Driving the tank empty below the level of the
suction pipe of the generator could make it
necessary to bleed the fuel system.
2 FUEL LIFT PUMP
The generating set itself is equipped with a fuel lift pump;
therefore the tank can be installed at a lower level than the
generating set. See figure 9. The maximum suction height
is 1 m. The Whisper 16 ULTRA has a mechanical fuel lift
pump that should be primed manually when the first time
used.
If the pump has to lift the fuel higher than one meter an
external fuel lift pump must be installed. The control board
is already prepared to connect an extra fuel pump. When
using a second electric fuel supply pump, it is
recommended to mount a loose supplied pump close to
the tank and mount it in an angle or vertical to prevent air
bubbles to block the system. The pump will become quite
hot and should be mounted out of touch. (Refer to fig. 10)
The pump makes clicking noises and therefore could be
mounted on rubber mountings. When the clicking noises of
the pump are not acceptable an other noiseless pump is
available as an option
Figure 8 Fuel supply (fuel tank is above the generating set)
1 Fuel return
2 Fuel supply
3 Prefilter / Water separator (optional)
5 Fuel Tank

INSTALLATION
10 Copyright © 2008 Mastervolt / October 2008 / Whisper 12/16 Ultra - Three phase for mobile applications/ EN
A
1
3
2
5
4
Figure 9 Fuel supply (fuel tank is below the generating set)
1 Fuel return
2 Fuel supply
3 Prefilter / Water separator (optional)
4 Extra fuel lift pump (optional)
5 Fuel tank
Figure 10: Fuel line assembly with vertical mounted pump and fuel lift pump mounted in an angle

INSTALLATION
EN / WHISPER 12/16 Ultra - Three phase for mobile applications / October 2008 / Copyright © 2008 Mastervolt 11
3 FUEL PIPES
When the tank is above the generating set (figure 8) we
recommend ending the return line on the top of the tank.
When the return is on the top - in case of a leakage the
return line cannot overflow because of siphoning. One will
only need a fuel cock in the fuel supply line. When the tank
is below the generating set we recommend ending the
return line on the bottom of the tank (A) below the inlet of
the supply line.
Both supply and return fuel pipe lines should be
appropriate material and 8 mm outer diameter tubing. The
quality of the tubing of fuel pipes could be submitted to
local regulations depending on the application of the
vehicle.
The fuel pipes can be plumbed to the flexible hoses which
are on the generating set and have a connection to fit to 8
mm pipe. This fuel lines fulfils CE standards and are
according to ISO 7840 A2.
It is important to avoid bends in the pipes, as they could
trap air bubbles. The return pipe should never be
connected to the suction pipe. The return line should be of
8 mm diameter and go straight back via the top to the
bottom of the tank. When the return is too narrow, has too
many bents and goes back to the bottom of the fuel tank,
the back-pressure could be too high. This results in
irregular running of the engine. When the engine runs
irregular, one can check if back-pressure is the problem by
disconnecting the return line just outside the canopy and
draining it in a canister. When the engine runs smooth
now, the return piping has to be changed. It could also
help to install a second (electrical 12V) fuel lift pump.
4 FUEL FILTERS
A fine fuel filter is installed which requires maintenance.
Mastervolt advises to install an extra fuel filter/ water fuel
separator near the fuel tank.
Before starting your generating set for the first time follow
the fuel system bleeding procedure in the users manual.
2.5.2 Radiator cooling
1 GENERAL INSTRUCTIONS
The radiator can be mounted below the floor, in the side or
on the roof of the vehicle. Wherever the radiator is
mounted the well functioning of the system depends on
the well circulation of the coolant. A roof mounted radiator
brings the most risk for circulation problems, because air
trapped in the radiator or a low level of the coolant, will
immediately affect the cooling capacity of the radiator. It is
recommended to keep the radiator as close as possible to
the engine. The piping should be fitted as direct as
possible.
When the radiator is above the engine, the piping should
be fitted below the top of the radiator! (refer to figure 11).
Bents in the piping, which can trap air bubbles, should be
avoided or ventilated (refer to figure 12)
Figure 11: Air traps should be avoided
Figure 12: Ventilating an air trap
Piping should not be fitted above the radiator!
OK

INSTALLATION
12 Copyright © 2008 Mastervolt / October 2008 / Whisper 12/16 Ultra - Three phase for mobile applications/ EN
Special attention should be paid to the ventilation of the
cooling system. Each installation system is standard
supplied with an expansion tank for the coolant, which is
also used to release air bubbles and makes it possible to
add coolant into the system in an easy way. This
expansion tank should be at the highest point of the
system and mounted as high as possible.
Most cooling problems originate from air traps
blocking the circulation of the engine coolant.
For the cooling of the engine we use a pressurised
system. The 12 mm connection on the top is closed.
Wherever the radiator is mounted it is necessary to
ventilate the exhaust manifold of the engine. The exhaust
manifold has an 8 mm connection to ventilate the
manifold. There is an 8 mm high pressure and high
temperature resistant hose in the delivery to connect the
hose connection on the side of the manifold with the
expansion tank. (refer to figures 6a and 7a).
Initially the engine cooling system can be filled via the cap
on the exhaust manifold of the engine. However when the
radiator is above the engine one can only fill the system to
the level of the manifold. Additional filling has to be done
via the expansion tank.
For large engine cooling systems with long pipes or for
extra reserve there is an extra large expansion tank with a
content of 7 litres and an alarm for low coolant level that
can be supplied as an option (refer to figure 13).
Figure 13:
7 litres optional expansion tank with low level alarm.
When mounting the radiator it is important to take care that
the outgoing connection, which is the connection to the
engine inlet, is on the top position (refer to figure 14 detail
A) and is connected to the expansion tank. Also when the
radiator is mounted flat at the bottom of the vehicle the
outgoing connection is connected to the expansion tank
This is the best way to have the system release air and to
add liquid when necessary.
The expansion tank must be fitted in the outlet
of the radiator = the inlet pipe of the engine
Figure 14.
Outgoing connection connected to the expansion tank
When the radiator is flat mounted on the roof, the
expansion tank should be mounted a little higher. (refer to
figure 15 detail B).
Figure 15:
Low profile radiator assembly on the roof
Most cooling problems originate from air traps
blocking the circulation of the engine coolant.
A
side mount
bottom mount
B
top mount

INSTALLATION
EN / WHISPER 12/16 Ultra - Three phase for mobile applications / October 2008 / Copyright © 2008 Mastervolt 13
It is very important to use good quality heat
resistant hose and fittings. Therefore it is
strongly advised to use Mastervolt installation
kits
2 HOW AND WHERE TO MOUNT THE RADIATOR
The radiator kit includes rubber mountings to prevent
vibrations to be transferred to the body of the vehicle
(figure 16). Due to the difference between vehicles general
instructions are not available. One has to find out where
the best place for mounting is. For OEM customers
Mastervolt can supply a special customised installation kit.
Figure 16. Radiator on rubber mountings
Bottom mounted radiator
When bottom mounted the radiator should not be the
lowest point of the vehicle to avoid damage.
A free flow of air should be guaranteed. When horizontal
mounted, the fan should be on top, which causes a flow of
air downwards. Often it is possible to find a place where
extra space above the fan helps to create a free flow of air.
It is recommended to make a shield below the radiator to
catch stones and dirt and operates as a spoiler. The
distance between the radiator and the shield should be at
least 50 mm. Sometimes it is possible to build the radiator
and shield on a sub frame that is mounted below the
vehicle as a module.
Measures have to be taken to prevent the hot
air circulating and reducing the capacity of the
radiator. Refer to figure 17
Figure 17: Bottom mounted radiators with shield
Figure 18. Making use of the space below the floor to get
an optimal flow of air through the radiator.
Side mounted radiator
Most effective and easy is to mount the radiator in the side
of the vehicle, if possible below the level of the top of the
engine. A louvered grid should protect the radiator from
rain and objects, but must not block the airflow. The fan
should be inwards which causes the air to blow outwards.
A disadvantage of having the radiator in the side is
possibly more noise of the electric fan and a flow of air that
could be felt by people passing by.
A free flow of air should be guaranteed. The ventilation
connection of the cooling system that goes to the
expansion tank, should be in the outgoing coolant flow on
top of the radiator.
Figure 19: Side mounted radiator
side mounted
air flo
w

INSTALLATION
14 Copyright © 2008 Mastervolt / October 2008 / Whisper 12/16 Ultra - Three phase for mobile applications/ EN
Roof mounted radiator
The radiator on the roof is often the best option from the
point of view of keeping the noise of the fans away from
people and it will give the best result in dissipating the
heat. However, often this option conflicts with the possible
need to keep the vehicle as low as possible.
An other disadvantage is that the piping has to go through
the roof which requires provisions to be waterproof. Also
negative is that a roof mounted radiator is more sensitive
for air traps (see figure 11). When having enough space it
would be ideal to have the radiator vertically mounted on
the roof. Note that the expansion tank should be above the
radiator.
When having the radiator horizontally mounted on the roof
(refer to figure 20) enough space (50 mm) should be
between the roof and the radiator fan to have a free flow of
air. When the radiators are roof mounted there should be
protection against weather conditions. To avoid damage
while the vehicle is driving at high speed, the use of a
spoiler could be necessary.
Figure 20: Two examples of top mount radiators
2.5.3 Dry exhaust system
1 GENERAL REMARKS
A dry exhaust muffler system should be as effective in
silencing the exhaust as a wet marine exhaust system
when applying the right mufflers. However noise could be
generated by vibrations in the mufflers and be transferred
to the chassis. Tacit factors like the length of specific pipe
sections could be important. It is very difficult to take these
factors into account.
Figure 21: Dry exhaust systems on vehicles
The standard Mastervolt exhaust kit contains the materials
to perform a professional installation. In the kit is a
stainless steel flexible bellow (hose) to allow for expansion
and to prevent vibrations to be transferred. Rubbers are
supplied to mount the mufflers flexible. The insulation
blanket for the flexible bellow and the resonance muffler
are also very effective in damping vibrations. Still it could
be that additional measures has to be taken like an extra
clamp in a vibrating section of pipe, insulation blankets on
other parts of the system and possibly even additional
mufflers.
When the exhaust is led through the roof of a
vehicle, measures has to be taken to prevent
rainwater to enter the system. Special rain
caps are available as an option.
Figure 22. Ways to prevent water to get in
horizontal vertical

INSTALLATION
EN / WHISPER 12/16 Ultra - Three phase for mobile applications / October 2008 / Copyright © 2008 Mastervolt 15
A negative feature of a dry exhaust system is the heat
radiated by its components. Measures are taken to
overcome the heat problem: The exhaust bent to bring the
exhaust out of the canopy is cooled by water. Insulation
blankets are included in the exhaust kit to insulate the
flexible bellow and the first muffler.
When a dry exhaust has its outlet on the roof, all the pipes
inside the vehicle has to be insulated.
The exhaust pipes will be very hot and all
accessible pipes and mufflers are dangerous
to people when not insulated.
There are companies that are specialised in insulating hot
pipes and fancy systems are available to make it good
looking. However it is also possible to do it yourself by
winding fibreglass or Rockwool around the pipes and seal
it with aluminium tape.
2 THE STANDARD DRY EXHAUST SYSTEM
The standard exhaust system contains:
On the generator set:
•An insulated exhaust bent
In the exhaust installation kit:
•A stainless steel shielded flexible bellow.
•One resonance muffler
•One absorption muffler
•Clamps and rubbers to mount the system flexible
•Fittings, bents and pipes to make the different
connections
•Blankets for thermal and sound insulation.
The mufflers are high quality industrial mufflers that are
much more effective, robust and durable than mufflers
made for automotive use.
3 INSTALLATION OF THE EXHAUST
Before determining the location of the generator set one
has to consider how to get away with the exhaust. Often
one can find space below the vehicle between the chassis
to mount the mufflers. The outlet should blow the fumes
away from the doors to avoid a nasty smell. When the
gasses are in the flow of air blowing from the radiators this
will help to avoid the fumes to be noticed. Under no
condition the fumes should be sucked into the flow of air
into the radiators. In wind still conditions a light smell of
exhaust fumes around the vehicle will not be avoidable.
To bring the exhaust to the top of the vehicle gives the
best results on noise and smell. However, when the pipes
go through the vehicle they should be insulated and
around the hole in the roof should be a collar to prevent
rainwater to leak in. Both mufflers could be on the roof or
one of them or both could be below the vehicle.
In general it is better to have the mufflers wide apart: the
resonance muffler close to the generator and the
absorption muffler on the end of the line. A short pipe
(30cm) should be on the far end after the absorption
muffler. The absorption muffler has no flow direction and
could be mounted both ways. The resonance muffler
should be mounted according to the indication on the
muffler itself.
The resonance muffler should be fitted
according to direction of the gas flow
indicated.
In the kit are clamps to mount the exhaust pipes to
stainless steel bars. These bars should be mounted to the
chassis of the vehicle. It is recommend to use rubber
mountings whenever possible. However take care that the
heat conducted through the brackets will not affect the
rubber. Refer to figure 23 how to mount the rubber in a
safe way. When any doubt an extra safe guard could be
constructed from steel wire or chain.
Figure 23. Mounting bracket in rubber with safe guard

INSTALLATION
16 Copyright © 2008 Mastervolt / October 2008 / Whisper 12/16 Ultra - Three phase for mobile applications/ EN
2.5.4 Electrical installation (12 Volt)
1 DIGITAL DIESEL CONTROL SYSTEM
The electrical control system is standard in 12 Volt with
negative earth. Non- earth return is available as an option.
All electrical wiring has been prepared on the generating
set to the control panel prior to despatch from the factory.
The engine is controlled by a very advanced
microprocessor based system: Digital Diesel Control.
The “black box” containing the microprocessor is located
on top of the alternator.
A local control panel is on the generating set.
Remote control
A remote control panel also containing a microprocessor is
in the delivery. A 15 m intermediate 8-pole communication
cable is in the standard supply as well (refer to figure 24).
If necessary an optional longer (up to 30m / 100ft)
intermediate cable can be connected if the standard length
does not suit the required distance. When a longer
distance than 30m / 100ft is required, consult the
Mastervolt service department for advice.
Figure 24 Remote control cable
One can mount the control panel after drilling a hole in the
dashboard using the plastic cover. Refer to the
dimensional drawings in chapter 4. The panel without the
plastic cover fits the Mastervision modular panel system.
More remote control panels (slave panels) can be put in
parallel by using the modular connectors on the back of
the units. As a slave one can use the same panel offering
all functions again. It is also possible to use an old or new
type slave panel only to start and stop the generator.
Old type remote panels and system panels can be
connected by means of the green connector.
Pay attention to the colour codes as indicated in figure 25
when fitting cable to the green connector. Some software
versions in old system panels (supplied before May 2004)
could conflict with the software in the DDC and an update
of the software of the system panel could be necessary.
When this is the case consult to the Mastervolt service
department for advice.
When using the factory settings, installation is very simple:
just plug the remote cable into the remote and the
generator is ready to use. Refer to figure 25.
WIRINGCOLOURS
RED
GREEN
BROWN
YELLOW
PINK
PURPLE
BLUE
WHITE
GREY/ PI NK
GREY
RED/BLUE
BLACK
MAX. 150 mA
WARNING RELAY
REMOTE CABLE
REMOTE CABLE
2
1
5
4
3
8
7
6
11
10
9
12
SENSE BAT. 2
121110987654321
Whisper Remote Panel
WRP/2
J3
Figure 25 Remote box terminals

INSTALLATION
EN / WHISPER 12/16 Ultra - Three phase for mobile applications / October 2008 / Copyright © 2008 Mastervolt 17
Acoustic alarm or warning lamp
One can connect an external max.150 mA relay to
generate an acoustic warning or applying a warning lamp
etc. Be aware of polarity as some relays has a diode
inside and should be connected plus to plus en minus to
minus as indicated. Refer to figure 25.
Connection for emergency stop / fire alarm switch
To connect an emergency stop button or to stop the
generator automatically in case of a fire alarm, you can
use the bypass connection between fastons J7 and J18 on
the backside of the local control panel. See figure 26. To
do so, remove this bypass connection and then replace it
by an emergency switch or a potential free fire alarm
switch with normally closed contacts
Figure 26:
Connection for emergency stop / fire alarm switch
Automatic starting and stopping
Mastervolt cannot be held responsible for
damage caused by the unattended running
generator using the auto-start/stop mode or
interval mode
Using the auto-start/stop (interval) mode the
generator can start unexpectedly. When
working on the electrical system, the 3 Amp
fuse must be removed from the control panel
and the battery plus cable must be removed
from the battery.
In the delivery are warning stickers to stick on
several parts of the electric installation
(transfer switch, distribution box, etc.) to warn
for automatic start)
The Mastervolt Digital Diesel Control system offers several
options for automatic starting and stopping.
Access to this menu and other menus could be blocked.
For de-blocking and setting up this options refer to the
APPENDIX of the DDC user’s manual.
One of these options is to monitor a second battery (not
being the starter battery) to start the generator
automatically when the voltage of this battery drops below
a certain setting.
Other names for this second battery are “auxiliary battery”,
“service battery”, ”users battery” or “consumers battery”.
We will refer to this battery as “the second battery”(BAT2).
In some menus the starter battery could be indicated as
“the first battery” (BAT1).
A sense wire to monitor the second battery should be
connected (attention polarity!) to the connector on the
back of the remote panel. Refer to fig. 29. The sense wires
must be connected directly on the second battery before a
main switch and be protected by a 3 Amps fuse.
(Monitoring the generator starter battery does not require
an extra sense connection)
Settings
When one want to apply other settings than the factory
settings refer to the DDC users manual, especially to the
APPENDIX.
Remove bypass
between J7 - J18
Normal operation
Alarm / emergency
local control panel
(rear view)

INSTALLATION
18 Copyright © 2008 Mastervolt / October 2008 / Whisper 12/16 Ultra - Three phase for mobile applications/ EN
2 STARTER BATTERY
For starting, the Whisper requires a 12V starter battery
with the following capacity:
Model Minimum
capacity
Whisper 12 Ultra Three Phase mobile 70Ah
Whisper 16 Ultra Three Phase mobile 120Ah
The generating set can be connected with the main engine
battery or have its own battery.
We strongly recommend the use of a separate battery for
the generating set and to keep the wiring system for the
vehicle engine and the domestic DC supply system
completely separate and individually connected to
separate batteries.
230VAC
IVO12/10
AB
12V
+-
Fig. 27 Starter battery
However, the negative of all the batteries on the vehicle
should be interconnected to avoid difference in the voltage
level of the earth on different places causing trouble to
electronic devices which might be in the system.
The above recommendation is not valid for vehicles having
the starter battery of the vehicle engine or other auxiliary
equipment positive grounded. When this is the case an
expert should be consulted.
A battery switch may be used to interrupt the positive
connection.
The starter battery is charged by the alternator on the
engine. An additional battery charger will help to keep the
battery in good condition when the generating set is not
used.
A battery charger is not included in the standard supply. A
high efficiency battery charging unit can be ordered from
Mastervolt which is able to charge both the vehicles’s main
battery and the starter battery. Also a small charger can be
used to charge the starter battery only, such as the IVO
SMART 12/10. A battery switch and a charger are
included in the battery installation kits, art. no. 50230210
(70Ah) or 50230220 (160Ah)
3 OTHER RECOMMENDATIONS AND WARNINGS
The battery should be secured for poor road conditions
and the terminals should be insulated. For extra safety the
battery can be enclosed in a wooden, plastic, fiberglas etc.
(non metal) box. Even when the earth return system is
applied a negative battery cable should be used and the
vehicle should not to be used as a conductor.
The battery cables are supplied in a standard length of 1.5
m, if longer cables are required a larger cross sectional
area should be considered to compensate for voltage
reduction.
When two batteries are used in series to
provide a 24 Volt supply system, never take
off 12 Volt (starting) power from one of these
batteries. This will result in severe damage to
both batteries within a short time.
Disconnect the battery leads if electrical welding is to be
carried out, otherwise damage will be caused to the diodes
of the alternator.
As explosive hydrogen gases may be
discharged during charging, the battery
should be located in a well ventilated room.
Ensure that the supplied battery cable
connectors are properly fitted and never
remove during or shortly after charging as
sparking can occur, which may ignite the
hydrogen gasses.

INSTALLATION
EN / WHISPER 12/16 Ultra - Three phase for mobile applications / October 2008 / Copyright © 2008 Mastervolt 19
2.5.5 AC power system (230 / 400 Volt)
The electric power supplied by the generator
is of a high voltage and dangerous to people.
Before working (installation) on the system
read the sections on safety in the users
manual.
Realise hat people are not used to have
230/400Volt available on a vehicle. Put
warning signs on wall sockets and on junction
boxes. Instruct non-regular users of the
vehicle. Warn maintenance personal of
garages that do service on the vehicle.
Generators used on vehicles that are
operated in a hazardous environment have
often to fulfil special regulations and additional
measures have to be taken accordingly.
Be sure that all electrical installations (including all safety
systems) comply with all required regulations of the local
authorities. All electrical safety/shutdown and circuit
breaking systems have to be installed onboard as the
generating set itself cannot be equipped with such
equipment for every possible variation.
The vehicle’s power supply system should be suitable and
safe for the AC voltage which is applied and the power
that will be generated. Special attention has to be paid on
dividing the system in branches which are fused
individually.
It is absolutely essential that each and every circuit in the
on-board electrical system is properly installed by a
qualified electrician.
The AC wiring of the Whisper 12 Ultra – three phase and
the Whisper 16 Ultra – three phase can be arranged as
STAR configuration (230 / 400 V AC / 50 Hz) or a DELTA
configuration (230 V AC / 50 Hz)
When connected as a STAR configuration, 3x 400 Volt is
available between the phases. At the same time 230 Volt
is available between every phase and neutral. When
connected as a DELTA configuration 3x 230 Volt is
available between the phases. See chapter 4 for electrical
wiring diagrams.
When applying 3 phases the installation should be laid out
in such a way that there is a reasonable balance of load
between the three phases.
1 FUSES
Output fuses (between the generating set and the
electrical installation) should be installed to protect the
installed electrical system. The following maximum output
current applies for each separate phase:
Model Maximum output
current
Whisper 12 Ultra Three Phase 3 x 14 Amp
Whisper 16 Ultra Three Phase 3 x 17 Amp
The fuses must be of the slow reacting type. For electrical
motors connected to the system, a motor protection switch
must be installed
2 GROUNDING
The AC alternator windings are not grounded.
The housing of the alternator and all other metal parts are
grounded
To make a connection between “neutral” and “ground” is
necessary as part of a specific insulation failure protection
system.
It is possible that the electric installation in the vehicle
must be protected against insulation failures. Methods of
protection are subjected to rules that can be different
depending on the use of the vehicle and local standards.
In the standard marine manual is more information, but
this is according CE regulations for boats. Vehicles are
subject to different regulations depending on the
application of the vehicle. Experts in this field should be
consulted
3 CABLE
For the power cable we recommend the use of 3 wire
single phase or 5 wire tri-phase oil resistant cable with a
sufficient cross sectional area. One wire for earth is
included. For long cables it is recommended to apply
cables with a larger cross section (refer to ISO 13297
annex A)
4 TRANSFER SWITCH
A power source selector switch much be installed between
the generating set and the vehicle’s electrical supply
system. This switch must ensure that all AC consumers
can be switched off at once. This switch should also be
installed to keep the generating set and shore (grid) power
systems separate.
Transfer switches - to switch over from shore to vehicle or
from generating set to inverter - should be well designed to
switch over all wires including neutral (and not only phases
or line) and there should be provisions with the aid of
timers to prevent relays from clattering.
WARNING
In all situations the transfer switches between
shore, inverter and generator should switch all
connections, the phase lines (L1, L2, L3) as
wel as neutral (N).

INSTALLATION SPECIFICATIONS
20 Copyright © 2008 Mastervolt / October 2008 / Whisper 12/16 Ultra - Three phase for mobile applications/ EN
3 INSTALLATION SPECIFICATIONS
3.1 GENERAL
1 Make a hole for combustion air in the sound shield.
Mount an air inlet filter (if required)
2 Mount the generating set directly, without additional
vibration dampers, on a solid surface.
3 Mount the cooling system for the engine
4 Connect exhaust system.
5 Connect ‘fuel supply line’ to the water separator/ fuel
filter.
6 Connect ‘fuel return line’ to the fuel tank.
7 Connect remote panel (just plug in).
8 Connect the AC cable from the AC box to the power
source selector.
9 Connect plus and minus from the 12V starter battery
to the battery cables.
10 Connect the power supply of the radiators
11 Install a Mastervolt battery charger. (optional)
3.2 COMMISSION TABLE
1 Check if a hole for combustion air intake is in the
sound shield. Also check if an air inlet filter for
combustion air is necessary and has been installed
2 Check if the cooling system for the engine is properly
installed. Note that air traps must be avoided.
3 Check if the exhaust system is properly installed.
Check maximum length of exhaust hose, diameter of
exhaust piping.
4 Check all coolant connections.
5 Check the AC cables and the grounding.
6 Check if an AC breaker is installed before or after the
power source selector. When there is only a circuit
breaker, use it to disconnect the generating set from
the grid.
7 Check all DC connections, check if the battery switch/
circuit breaker is closed.
8 Open the fuel valve. Check if there are no air leaks in
the fuel supply line, and check if the lift of the fuel is
less than 1 meter. Check if there is no air in the water
fuel separator.
9 Check if the air intake in the canopy is not blocked.
10 Check the oil level and colour of the oil. Check the
coolant level of the engine cooling
11 To bleed the fuel system:
•Whisper 12 Ultra Three Phase: push the “Start”
button on the local control (not on the remote
panel) and hold at least 5 seconds and as long as
necessary to bleed the system.
•Whisper 16 Ultra Three Phase: use the manual
pump by turning the cap loose and pumping as
long as necessary to bleed the system. See
chapter 4.2.2. of the user’s manual.
12 Start the engine by pushing the start button
13 Check when the generating set is running, the delay
of 5 to 10 seconds in the power source selector
transfer.
14 Check voltage and frequency under ‘no load’
conditions.
15 Check voltage and frequency under ‘full load’
conditions.
16 Check if the battery charger of the generating set is
working (max. 14.5 Volt).
17 Close the sound shield and check the noise level.
18 Stop the generating set and check the engine again
for leakages of oil, fuel or coolant.
Installation checklist available on our website:
www.mastervolt.com.
Commissioning form available on our website:
www.mastervolt.com..