Matan The SprinterB User manual

The SprinterB
User's Manual

Copyright
© 2003 Matan Digital Printing Ltd.
All rights reserved.
No part of this publication may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language or any
computer language, in any form or by any third party, without the prior
written permission Matan Digital Printers Ltd.,
Disclaimer
Matan Digital Printing Ltd., does not accept any responsibility for any
damage caused to its products by unauthorized personnel.
Environmental Policy
Clients are advised that when changing consumables or any
part of the printer, care should be taken to dispose of these
consumables or parts in the correct manner and according
to the laws and regulations of the local authorities.
For further details regarding the disposal of part and
consumables, contact your local distributor.
Head Office
Matan Digital Printers Ltd.,
11, Amal Street,
Rosh Ha'Ayin 48092
Israel
Tel: [phone] Fax: [phone]
E-mail: [email protected]
Manual Version Number: Revision 0303
Software Version Number: 5.35
Declaration of Conformity
FCC

Limited Warranty
For a period of 12 months from the date of original purchase (“Limited Warranty Period”)
(except for the Thermal Print Heads, which are guaranteed for 6 months), MATAN DIGITAL
PRINTERS (2001) LTD., (“Company”), will, at Company’s option, either replace or repair any
defective product manufactured by Company and sold by its authorized distributor,
(“Product”), in the (“Territory”) to the person making a claim under this Limited Warranty,
provided the original purchaser complies with the terms and conditions set forth herein
below.
This Limited Warranty applies only to a person or company that demonstrates to Company’s
reasonable satisfaction he or it was the original purchaser of a Product purchased in new
condition in the original package from an authorized distributor of Company in Territory.
This Limited Warranty is not transferable or assignable.
If a claim is made within Limited Warranty Period by the original purchaser. Company will
repair or replace a Product that, in Company’s reasonable judgment after inspection, is
defective in either workmanship or materials.
Company’s liability is limited to repair or replacement of a defective Product. Company will
not be responsible for any consequential or incidental damages or expenses of any kind or
nature, regardless of the cause, even if Company has any knowledge regarding the
probability of their occurrence. Without limiting the generality of this statement, Company
will not be liable for injury to persons or property, loss of use of the Product, lost goodwill,
lost profits, work stoppage, impairment of or damage to other goods. If any of the following
have occurred, it will void this Limited Warranty, and Company will have no liability of any
kind to original purchaser.
1. Product shows evidence it has been tampered with, or it has been subject to misuse,
abuse or negligent use, or,
2. Any repair or alteration of Product was made by someone other than Company, including
the distributor, except with Company’s written authorization, or,
3. Product was either improperly installed, operated or used for a purpose for which it was
not intended, or,
4. The original purchaser failed to provide normal maintenance, if any is required, in
accordance with Company’s instruction manual, or,
5. The serial numbers or other factory-installed labeling has been altered or removed.
The original purchaser should return the defective Product to Company at the address set
forth below, together with proof of purchase, packed with either the original packaging or
other similar packaging designed to avoid damage to Product during the course of shipment.
THIS LIMITED WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES WHETHER
EXPRESSED OR IMPLIED. THERE ARE NO WARRANTIES AS TO THE FITNESS OF
PRODUCT FOR ANY PARTICULAR PURPOSE. COMPANY DISCLAIMS ANY OTHER
WARRANTY, EXPRESS OR IMPLIED, THAT PRODUCT IS MERCHANTABLE.
HOWEVER, IF COMPANY IS HELD LIABLE, WHETHER DIRECTLY OR INDIRECTLY, FOR
ANY LOSS OR DAMAGE ARISING FROM UNDER THIS LIMITED WARRANTY OR
OTHERWISE, REGARDLESS OF CAUSE OR ORIGIN, COMPANY’S MAXIMUM LIABILITY
SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT, WHICH SHALL BE
COMPLETE AND EXCLUSIVE REMEDY AGAINST COMPANY.
ALTERATIONS AND ADDITIONS TO OR IN CONNECTION WITH ANY PART, HARDWARE OR
SOFTWARE, OF THE SYSTEM MAY ONLY BE CARRIED OUT BY MATAN OR PURSUANT TO
ITS EXPLICIT AUTHORISATION, AND NO LIABILITY WHATSOEVER SHALL BE ACCEPTED
BY MATAN FOR ANY ALTERATIONS OR ADDITIOINS CARRIED OUT OTHERWISE, NOR
FOR ANY EFFECT SUCH ALTERATIONS OR PROVISIONS MAY HAVE ON THE SYSTEM OR
THE SUPPORT THEREOF.
No employee or representative of Company is authorized to change this warranty in any way
or grant any other warranty.

The SprinterB User's Manual i
Table of Contents
1GETTING STARTED........................................................................................... 1-1
CONVENTIONS USED IN THIS MANUAL......................................................................................1-2
NOTATIONS IN THIS MANUAL ..................................................................................................1-2
IMPORTANT NOTES ...............................................................................................................1-3
2OVERVIEW........................................................................................................ 2-1
THERMAL TRANSFER PRINTING TECHNOLOGY............................................................................2-1
DIRECT THERMAL PRINTING...................................................................................................2-1
THERMAL TRANSFER PRINTING ...............................................................................................2-1
YMCK ...............................................................................................................................2-1
3GENERAL DESCRIPTION ................................................................................... 3-1
ABOUT THE SPRINTERB PRINTER............................................................................................3-1
TECHNICAL DESCRIPTION ......................................................................................................3-2
THE POWER INLET CONNECTION..............................................................................................3-3
POWER SUPPLY UNITS............................................................................................................3-3
THE THERMAL PRINT HEAD (TPH)...........................................................................................3-4
TEMPERATURE CONTROL SYSTEM (LCS)...................................................................................3-4
THE RIBBON SYSTEM.............................................................................................................3-5
THE SUBSTRATE SYSTEM .......................................................................................................3-8
THE PULLING SYSTEM............................................................................................................3-9
THE SUBSTRATE PULLING CYLINDER AND PRESSING ARM ...........................................................3-9
THE SUBSTRATE COLLECTING SYSTEM...................................................................................3-10
THE PRESSURE ROLLERS PISTONS.........................................................................................3-10
THE PRESSURE ROLLERS SYSTEM .........................................................................................3-10
THE OPTIC SENSOR.............................................................................................................3-11
THE SCRAPER AND IONIZOR..................................................................................................3-12
THE SPRINTERB PC CONTROL STATION .................................................................................3-12
THE EMERGENCY STOP BUTTONS..........................................................................................3-13
THE SAFETY MICRO SWITCHES.............................................................................................3-13

ii The SprinterB User's
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4SPECIFICATIONS...............................................................................................4-1
GENERAL............................................................................................................................4-1
ELECTRICAL SYSTEM ............................................................................................................4-2
ELECTRONIC SYSTEM ...........................................................................................................4-2
PC STATION........................................................................................................................4-2
AIR COMPRESSOR ................................................................................................................4-3
TEMPERATURE CONTROL SYSTEM (TCS)..................................................................................4-3
PNEUMATICS .......................................................................................................................4-3
OPERATING CONDITIONS .......................................................................................................4-3
SUBSTRATE SPECIFICATIONS AND STORAGE..............................................................................4-4
INK ROLLER (RIBBON) SPECIFICATIONS AND STORAGE ...............................................................4-4
SHELF LIFE.......................................................................................................................... 4-4
5INSTALLING THE SOFTWARE ............................................................................5-1
INSTALLING THE SOFTWARE ...................................................................................................5-1
6AROUND THE WINDOWS....................................................................................6-1
ABOUT THE SPRINTERB MAIN SCREEN ....................................................................................6-1
THE MENU BAR...................................................................................................................6-1
THE TOOL BAR....................................................................................................................6-2
THE MAIN SCREEN INFORMATION CENTER ...............................................................................6-3
PRINT INFORMATION.............................................................................................................. 6-3
QUEUE STATISTICS ............................................................................................................... 6-4
THE PRINTING INFORMATION CENTER......................................................................................6-4
THE PRINTER QUEUE WINDOW ............................................................................................... 6-4
THE IMAGE MENU................................................................................................................6-5
THE IMPORT FILE DIALOG BOX............................................................................................... 6-5
THE EDIT DIALOG BOX.......................................................................................................... 6-6
THE UTILITIES MENU..........................................................................................................6-11
THE CONFIGURATION DIALOG BOX........................................................................................ 6-11
THE CONTROL DIALOG BOX ................................................................................................. 6-13
THE PREFERENCES DIALOG BOX .......................................................................................... 6-15

The SprinterB User's Manual iii
7UPDATING THE SOFTWARE AND USER SERVICE CODE..................................... 7-1
THE USER PLUG ..................................................................................................................7-1
THE USER SERVICE CODE.....................................................................................................7-1
CREATING LOG FILES ...........................................................................................................7-2
VIEWING LOG FILES .............................................................................................................7-3
8PREPARING YOUR PRINTER FOR PRINTING...................................................... 8-1
PRELIMINARY PREPARATIONS FOR PRINTING..............................................................................8-1
LOADING OR REPLACING A SUBSTRATE ROLL ............................................................................8-3
REPLACING THE USED RIBBONS ..............................................................................................8-8
OPERATING THE SUBSTRATE COLLECTING SYSTEM ..................................................................8-11
LOADING THE PRINTED SUBSTRATE INTO THE COLLECTING SYSTEM ...........................................8-12
UNLOADING THE PRINTED SUBSTRATE FROM THE COLLECTING SYSTEM......................................8-12
SOFTWARE PREPARATIONS FOR PRINTING...............................................................................8-13
USING THE FORWARD ICON ..................................................................................................8-13
SETTING THE PRINT HEAD TEMPERATURES.............................................................................8-13
CONFIGURING THE SPRINTERB PRINTER.................................................................................8-14
SPECIFYING THE PRINT SETTINGS ..........................................................................................8-20
SETTING THE PISTONS AND MOTORS PARAMETERS...................................................................8-24
SETTING THE PREFERENCES .................................................................................................8-28
SETTING THE ENCODER DIVISION ..........................................................................................8-29
MAIN MOTOR COEFFICIENT ..................................................................................................8-29
THE PRINTING PROCEDURE..................................................................................................8-30
IMPORTING A FILE TO THE PRINTING MENU..............................................................................8-30
DELETING A SELECTED FILE FROM THE IMPORT FILE DIALOG BOX .............................................8-32
RENAMING A FILE................................................................................................................8-32
DELETING A FILE FROM THE PRINTING MENU...........................................................................8-32
DELETING PRINTED FILES.....................................................................................................8-33
QUEUEING THE FILES FOR PRINTING ......................................................................................8-33
PRINTING THE FILES QUEUED ON THE PRINT MENU..................................................................8-34
THE SAFETY SWITCHES .......................................................................................................8-36

iv The SprinterB User's
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SHUTTING DOWN THE SYSTEM .............................................................................................8-36
9REPLACING AND ADJUSTING THE PRINT HEADS...............................................9-1
REPLACING A PRINT HEAD.....................................................................................................9-3
ADJUSTING THE PRINT HEADS................................................................................................9-5
PRINT HEAD ADJUSTMENT ..................................................................................................... 9-6
ADJUSTING THE POWER SUPPLY UNIT .....................................................................................9-9
10 MAINTENANCE.............................................................................................10-1
DRAINING THE AIR FILTER...................................................................................................10-1
CLEANING THE PRINT HEADS ...............................................................................................10-2
CHECKING AND CLEANING THE RUBBER CYLINDERS ................................................................10-2
CLEANING THE DUST COLLECTOR.........................................................................................10-3
THE SCRAPER ...................................................................................................................10-3
SCRATCH PREVENTION PROCEDURES ....................................................................................10-3
RELOCATING THE PRINTER...................................................................................................10-5
LEVELING THE PRINTER.......................................................................................................10-6
11 CREATING FILES FOR THE SPRINTERB PRINTER.........................................11-1
CREATING A TIFF-BMP FILE IN PHOTOSHOP .........................................................................11-1
PREPARING A FILE USING SPOT COLORS..................................................................................11-2
CREATING A PS FILE FOR RIPPING........................................................................................11-3
A POSTSCRIPT FILE AND ITS ADVANTAGES.............................................................................. 11-3
PRINTING FROM PC APPLICATIONS (DTP) TO PHOTOPRINT SERVER.............................................11-4
REQUIREMENTS.................................................................................................................. 11-4
PROCEDURE....................................................................................................................... 11-4
PRINTING FROM MAC APPLICATIONS (DTP) TO PHOTOPRINT SERVER..........................................11-8
REQUIREMENTS.................................................................................................................. 11-8
PROCEDURE....................................................................................................................... 11-8
SETTING UP A PS DRIVER ..................................................................................................11-11
PREPARING A PS FILE WITH FREEHAND............................................................................... 11-13
PREPARING A PS FILE WITH ILLUSTRATOR ............................................................................ 11-15
USING OVER PRINT AND TRAPPING COMMANDS .....................................................................11-17

The SprinterB User's Manual v
A WORKFLOW WITH GRAPHIC SOFTWARE ..............................................................................11-17
12 TEN RULES FOR PRINTING FILES ................................................................ 12-1
FILE FORMAT ....................................................................................................................12-1
IMAGE SIZE.......................................................................................................................12-1
COMMON PROBLEMS ................................................................................................................I
TOOLS FOR PACKING:...............................................................................................................VI
PACKING THE PRINTER.............................................................................................................VI
FLOW CHART FOR COMPLAINT HANDLING....................................................................................IX
ESSENTIAL INFORMATION & SAMPLES TO BE SUPPLIED BY THE CUSTOMER AND SENT TO MATAN:.........IX

vi The SprinterB User's
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List of Figures
Figure 2-1: Thermal Transfer Printing.............................................................................................................2-1
Figure 3-1: General View of the Front and Left Side of the Printer................................................................3-2
Figure 3-2: General View of the Rear & Right Side of the Printer..................................................................3-2
Figure 3-3: The Main Power Connector..........................................................................................................3-3
Figure 3-4: Power Supply Units ......................................................................................................................3-3
Figure 3-5: The Liquid Cooling Control Box..................................................................................................3-4
Figure 3-6: Liquid Coolant pumped to the Aluminum Profiles.......................................................................3-5
Figure 3-7: The Ribbon and Substrate flow.....................................................................................................3-5
Figure 3-8: The Ribbon flow on a single Print Head.......................................................................................3-6
Figure 3-9: The four Ribbon Brakes................................................................................................................3-6
Figure 3-10: Adjusting the Ribbon Brake........................................................................................................3-7
Figure 3-11: The Anti-static Brush and Strip...................................................................................................3-7
Figure 3-12: The Substrate flow......................................................................................................................3-8
Figure 3-13: The Substrate Roll Holder...........................................................................................................3-9
Figure 3-14: The Substrate Collecting System..............................................................................................3-10
Figure 3-15: The Optic Sensor.......................................................................................................................3-11
Figure 3-16: The Substrate Absent Window..................................................................................................3-11
Figure 3-17: The Scraper and Ionizer............................................................................................................3-12
Figure 3-18 The Open Cover Warning Window............................................................................................3-13
Figure 3-19: Location of the five Safety Micro Switches..............................................................................3-14
Figure 6-1: The SprinterB Main Screen...........................................................................................................6-1
Figure 6-2: The Import File Dialog Box..........................................................................................................6-5
Figure 6-3: The Edit Dialog Box.....................................................................................................................6-6
Figure 6-4: The Gray Level Dialog Box..........................................................................................................6-8
Figure 6-5: The Printing Window....................................................................................................................6-8
Figure 6-6: The Enqueue Dialog Box..............................................................................................................6-9
Figure 6-7: The Serial Number Font Dialog Box..........................................................................................6-10
Figure 6-8: The Configuration Dialog Box....................................................................................................6-11
Figure 6-9: The Control Dialog Box..............................................................................................................6-13
Figure 6-10: The Preferences dialog box.......................................................................................................6-15
Figure 7-1: The Update User Service dialog box ............................................................................................7-1
Figure 7-2: A typical User Log File.................................................................................................................7-3
Figure 8-1: The Power Socket and Air Inlet....................................................................................................8-1
Figure 8-2: The Main Screen...........................................................................................................................8-2
Figure 8-3: The Cooling Channel and Thermal Print Head.............................................................................8-3
Figure 8-4: The Control Panel Dialog Box......................................................................................................8-3
Figure 8-5: The Substrate Roll Assembly........................................................................................................8-4
Figure 8-6: Substrate Roll................................................................................................................................8-5
Figure 8-7: The Substrate and Ribbon Path.....................................................................................................8-5
Figure 8-8: Joining the New substrate to the Existing Piece............................................................................8-7
Figure 8-9: Cleaning the take-up Roller from the used Ribbon.......................................................................8-8
Figure 8-10: Placing the Ribbons into the system ...........................................................................................8-9
Figure 8-11: Feeding the Ribbon under the Print Head...................................................................................8-9
Figure 8-12: The Substrate Collecting System..............................................................................................8-11
Figure 8-13: The Substrate Collecting Mechanism .......................................................................................8-11
Figure 8-14: The Warm Up Dialog Box........................................................................................................8-13
Figure 8-15: The Cool Down Dialog Box .....................................................................................................8-14
Figure 8-16: The Configuration Dialog Box..................................................................................................8-14
Figure 8-17: The Add Config Dialog Box.....................................................................................................8-15
Figure 8-18: The Delete Config Window......................................................................................................8-16
Figure 8-19: The Edit Dialog Box.................................................................................................................8-20
Figure 8-20: The Control Dialog Box............................................................................................................8-24
Figure 8-21: The Preferences dialog box.......................................................................................................8-28
Figure 8-22: The Import File Dialog Box......................................................................................................8-31
Figure 8-23: The Rename Image dialog box .................................................................................................8-32
Figure 8-24: The Delete Prompt....................................................................................................................8-32
Figure 8-25: The Delete 'Done' Prompt.........................................................................................................8-33
Figure 8-26: The Enqueue Dialog Box..........................................................................................................8-33
Figure 8-28: The Printing Dialog Box...........................................................................................................8-34
Figure 9-1: Wiring between the Head Card and the Print Head ......................................................................9-1
Figure 9-2: Wiring Between the Head Card and the Print Head (Universal)...................................................9-2

The SprinterB User's Manual vii
Figure 9-3: Wiring Between the Universal Head Card and the 40" Print Head ..............................................9-2
Figure 9-4: The Print Head Stops....................................................................................................................9-4
Figure 9-5: The Print Head Assembly (with Head Card removed) .................................................................9-5
Figure 9-: The Print Head Locking Plate.........................................................................................................9-6
Figure 9-7: The Configuration Dialog Box .....................................................................................................9-7
Figure 9-8: Set of four Power Supply Units....................................................................................................9-9
Figure 9-9: Set of eight Power Supply Units...................................................................................................9-9
Figure 9-10: Power Supply Voltage Screw ...................................................................................................9-10
Figure 10-1: Power Supply Voltage Screw ...................................................................................................10-1
Figure 10-2: The Scraper...............................................................................................................................10-3
Figure 10-3: The Leveling Castor .................................................................................................................10-5
Figure 10-4: The Leveling Points..................................................................................................................10-6

viii The SprinterB User's
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Table of Figures
Figure 3-1: General View of the Front & Left Side of the Printer...................................................... 3-2
Figure 3-2: General View of the Rear & Right Side of the Printer..................................................... 3-2
Figure 3-3: The Main Power Connector...........................................................................................3-3
Figure 3-4: The Liquid Cooling Control Box.................................................................................... 3-4
Figure 3-5: Liquid Coolant pumped to the Aluminum Profiles......................................................... 3-5
Figure 3-6: The Ribbon and Substrate flow..................................................................................... 3-5
Figure 3-7: The Ribbon flow on a single Print Head ........................................................................ 3-6
Figure 3-8: The four Ribbon Brakes................................................................................................ 3-6
Figure 3-9: Adjusting the Ribbon Brake.......................................................................................... 3-7
Figure 3-10: The Anti-static Brush and Strip.................................................................................. 3-8
Figure 3-11: The Substrate flow ..................................................................................................... 3-9
Figure 3-12: The Substrate Roll Holder ........................................................................................ 3-10
Figure 3-13: The Substrate Collecting System .............................................................................. 3-11
Figure 3-14: The Optic Sensor...................................................................................................... 3-12
Figure 3-15: The Substrate Absent Window.................................................................................. 3-12
Figure 3-16: The Scraper and Ionizer ...........................................................................................3-13
Figure 3-17: The Open Cover Warning Window............................................................................. 3-14
Figure 3-18: Location of the five Safety Micro Switches................................................................. 3-15
Figure 5-1: The SprinterB Main Screen ..........................................................................................5-2
Figure 5-2: The Import File Dialog Box........................................................................................... 5-6
Figure 5-3: The Edit Dialog Box...................................................................................................... 5-7
Figure 5-4: The Gray Level Dialog Box............................................................................................ 5-9
Figure 0-5: The Printing Window.................................................................................................... 5-9
Figure 5-6: The Enqueue Dialog Box............................................................................................ 5-10
Figure 5-7: The Serial Number Font Dialog Box............................................................................ 5-11
Figure 5-8: The Configuration Dialog Box..................................................................................... 5-12
Figure 5-9: The Control Dialog Box............................................................................................... 5-15
Figure 5-10: The Preferences dialog box ....................................................................................... 5-18
Figure 6-1: The Update User Service dialog box.............................................................................. 6-2
Figure 6-2: A typical User Log File.................................................................................................. 6-4
Figure 7-1: The Power Socket and Air Inlet.....................................................................................7-1
Figure 7-2: The Main Screen .......................................................................................................... 7-2
Figure 7-3: The Control Panel Dialog Box.......................................................................................7-3
Figure 7-4: The Substrate Roll Assembly........................................................................................7-4
Figure 7-5: Substrate Roll.............................................................................................................. 7-5
Figure 7-6: The Substrate and Ribbon Path.................................................................................... 7-5
Figure 7-7: Joining the New substrate to the Existing Piece............................................................ 7-7
Figure 7-8: Cleaning the take-up Roller from the used Ribbon........................................................ 7-8
Figure 7-9: Placing the Ribbons into the system............................................................................. 7-9
Figure 7-10: Feeding the Ribbon under the Print Head................................................................. 7-10
Figure 7-11: The Substrate Collecting System .............................................................................. 7-11
Figure 7-12: The Substrate Collecting Mechanism......................................................................... 7-11
Figure 7-13: The Warm Up Dialog Box ......................................................................................... 7-13

The SprinterB User's Manual ix
Figure 7-14: The Cool Down Dialog Box........................................................................................ 7-14
Figure 7-15: The Configuration Dialog Box................................................................................... 7-14
Figure 7-16: The Add Config Dialog Box ....................................................................................... 7-15
Figure 7-17: The Delete Config Window........................................................................................ 7-16
Figure 7-18: The Edit Dialog Box.................................................................................................. 7-21
Figure 7-19: The Control Dialog Box............................................................................................. 7-25
Figure 7-20: The Preferences dialog box........................................................................................7-29
Figure 7-21: The Import File Dialog Box ....................................................................................... 7-31
Figure 7-22: The Rename Image dialog box................................................................................... 7-32
Figure 7-23: The Delete Prompt.................................................................................................... 7-33
Figure 7-24: The Delete 'Done' Prompt..........................................................................................7-33
Figure 7-25: The Enqueue Dialog Box .......................................................................................... 7-34
Figure 7-26: The Printing Dialog Box............................................................................................ 7-35
Figure 8-1; Wiring between the Head Card and the Print Head ....................................................... 8-1
Figure 8-2: Wiring Between the Head Card and the Print Head (Universal)...................................... 8-2
Figure 8-3: Wiring Between the Universal Head Card and the 40" Print Head ................................. 8-2
Figure 8-4: The Print Head Stops.................................................................................................... 8-4
Figure 8-5: The Print Head Assembly (with Head Card removed)..................................................... 8-5
Figure 8-6: The Print Head Locking Plate........................................................................................ 8-6
Figure 8-7: The Configuration Dialog Box.......................................................................................8-7
Figure 8-8: Set of four Power Supply Units.....................................................................................8-9
Figure 8-9: Set of eight Power Supply Units....................................................................................8-9
Figure 8-10: Power Supply Resistance Screws.............................................................................. 8-10
Figure 9-1: The Air Filter on the Printer.......................................................................................... 9-1
Figure 9-2: The Scraper..................................................................................................................9-3
Figure 9-3: The Leveling Castor...................................................................................................... 9-5
Figure 9-4: The Leveling Points....................................................................................................... 9-6
Figure 12-1: The PhotoPRINT Add Setup Window ......................................................................... 12-2
Figure 12-2: The Add Setup Dialog Box........................................................................................ 12-2
Figure 12-3: The PhotoPRINT Server Matan Special Edition Main Screen...................................... 12-3
Figure 12-4: Setup Properties Window – General Tab.................................................................... 12-4
Figure 12-5: Setup Properties Window – Print Tab........................................................................ 12-4
Figure 12-6: Setup Properties Window – Layout Tab..................................................................... 12-5
Figure 12-7: Setup Properties Window – Communication Tab....................................................... 12-6
Figure 12-8: Setup Properties Window – Color Tab ....................................................................... 12-6
Figure 12-9: The Add Setup Window ............................................................................................ 12-7
Figure 12-10: The Add Setup Dialog Box ...................................................................................... 12-7
Figure 12-11: The PhotoPRINT Server Matan Special Edition Main Screen.................................... 12-8
Figure 12-12: Setup Properties Window – General Tab.................................................................. 12-8
Figure 12-13: Setup Properties Window – Print Tab...................................................................... 12-9
Figure 12-14: The Angled Screen Dialog Boxes ............................................................................. 12-9
Figure 12-15: Setup Properties Window – Layout Tab................................................................. 12-10
Figure 12-16: Setup Properties Window – Communication Tab................................................... 12-10
Figure 12-17: Setup Properties Window – Color Tab ................................................................... 12-11

x The SprinterB User's
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Figure 12-18: The PhotoPRINT Server Properties Window............................................................12-12

Sprinter User's Manual 1-1
1 Getting Started
This manual comprises the following sections:
Chapter 1… Introduces the manual.
Chapter 2… Gives an overview of the technology.
Chapter 3… Gives details about the SprinterB printer and a general
description of the system.
Chapter 4… Gives all the technical specifications.
Chapter 5… Gives instructions on how to download the Matan software.
Chapter 6… Presents a guide to all the main windows of the Graphic
User Interface (GUI), as well as the main dialog boxes.
It can also be used as a Quick Reference Guide.
Chapter 7… Details the software upgrade installation procedure and the
procedures for updating the User Service Code.
Chapter 8… Details the preparation for printing.
Chapter 9… Sets out the procedure for replacing and calibrating the Print
Heads.
Chapter 10 Details the maintenance and scratch prevention procedures.
In addition, it details the printer relocating and leveling
procedures.
Chapter 11… Details the procedures for creating files for the SprinterB
printer.
Chapter 12... Sets out the ten commandments for printing files.
Chapter 13… Details the procedures for installing & configuring
PhotoPRINT Server.
Appendix A… Contains the troubleshooting section.
Appendix B… Explains the Service Plug System Error Messages.
Appendix C… Contains the packing and transportation instructions.
Appendix D… Gives details of the recommended substrates.
Appendix E… Gives details the Damaged Print Head Report Procedure.
Appendix F… Is the Thermal Print Head Damage Report Form

Conventions Used in this Manual Getting Started
1-2 Sprinter User's Manual
Conventions Used in this Manual
This text
style… Identfies… Example
Text Normal descriptive text.
Text Emphasized text.
Text/Text Words or figures that appear on the
screen or that should be typed, or a
key to be pressed
< >.
The name of a file or directory.
400
TEXT The name of a software screen
component or of apart of the
Printer.
SUBSTRATE
The description of a procedure. !To configure…
Notations in this Manual
This information is important and should be noted.
Information given in this message warns of a hazard.
Information given in this message refers to the only safe method of installation or
operation and must be adhered to.

Important Notes Getting Started
Sprinter User's Manual 1-3
Important Notes
The following notes should be read carefully.
It is recommended that the operator be fully familiar with the specification and all
sections of this manual. Failure to do so may compromise the warranty and the
accuracy that Matan has engineered into your printer.
After relocating he SprinterB printer to a new location, you must ensure that it is
completely level before commencing work.
When any reference is made to the right or left side of the printer, it refers to the
sides when looking from the front of the printer. That is, when you are facing the
Substrate Collector Cover, with the Controls Cover on your right.
Any machine parts or components located on the right side of the printer, are
accessible only after removing the Controls Cover.
You should use the Around the Windows chapter as your Quick Reference Guide.
This chapter contains an explanation of all the application's main windows and
dialog boxes.
The Operating Procedures described in this manual should be carried out in the
order that they are presented.
The photographs appearing in this manual were taken under factory conditions.
Any objects that may appear, other than those refered to in the accompanying
caption, should be ignored.
In some photographs, for clarity, the printer's outer covers were removed.
You are advised that when changing any worn parts or used materials, care should be
taken to dispose of those parts or materials in the correct manner and, where applicable,
they should be recycled according to local regulations.

Important Notes Getting Started
1-4 Sprinter User's Manual
This page has been intentionally left blank.

Sprinter User's Manual 2-1
2 Overview
Thermal Transfer Printing Technology
The SprinterB Printer uses Thermal Transfer Printing Technology. It has a
solid-state print head with no moving parts. Similar to fax machines, the
print head has 400 "micro hot spots" per inch arrayed horizontally across
the print head. As the substrate passes under the print head, the "micro
hot spots" are turned on and off to create the image on the substrate.
Direct Thermal Printing
The substrate can be thermally sensitive (like fax paper), in which case no
Ribbons are needed. The "micro hot spots" develop a high-resolution image
right on the substrate directly. This is called direct thermal printing.
Thermal Transfer Printing
Alternatively, the four Ribbons of the basic YMCK colors can be loaded in
the printer, between the print head and the substrate. The ribbon is thin
film mylar, with an ink surface. As the substrate and ribbon pass under
the print head, the "micro hot spots" on the print head melt the ink off the
mylar ribbon and transfer it to the substrate. This is called thermal
transfer printing.
Figure 2-1: Thermal Transfer Printing
This technology is employed where high resolution, detailed printing is
required and high durability is needed.
YMCK
The combination of Yellow Magenta, Cyan & Black forms ‘color print’. YMC
is a subtractive mixture, in other words, YMC is the three primary colors of
paints. The Black is a supplemental color, because for printing, YMC is
unable to produce a pure Black. This is called the ‘Four Color Process’.

Overview
2-2 Sprinter User's Manual
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