Matrix Telecom SIMADO GFX44 User manual

SIMADO GFX44
Quick Start

SIMADO GFX44SIMADO GFX44
SIMADO GFX44SIMADO GFX44
SIMADO GFX44
Multi-port Mobile-FXS Gateway with LCR
Quick Start

Thank You for choosing Matrix SIMADO GFX44! Please read the instructions
given in this quick start before you install this feature rich gateway.
This quick start is meant to help you to install the basic features and parameters
of the system. For the detailed information on installing and configuring SIMADO
GFX44, please refer 'SIMADO GFX44 System Manual' provided to you on the
CD-ROM.
1. SIMADO GFX44 also supports SIMCOM 3G module for voice. When
3G module is installed in the system, it will have following effect:
a. RCOC-Busy and No Reply will not work.
b. Frequency Band Selection is not supported.
c. Call Waiting service must be disabled in the SIM Card inserted in
the Mobile Port else the current call will be disconnected if another
call is detected by the module.
Know your SIMADO GFX44
SIMADO GFX44 has 4 FXS Ports, a Communication Port, 4 Mobile Ports, an
Antenna Connecter, a Power Socket and 9 LEDs (8 Port LEDs + 1 Power LED).

LEDs
SIMADO GFX44 has total 9 LEDs:
• Four LEDs for FXS ports labeled as F1, F2, F3 and F4
• Four LEDs for Mobile ports labeled as G1, G2, G3 and G4
• One LED for Power labeled as PWR
M1
M2 M3 M4
PWR
F1
F2 F3 F4
Applications of SIMADO GFX44
SIMADO GFX44 finds its applications in corporate offices, factories, call centers,
hotels and such other establishments. SIMADO GFX44 can be used as stand-
alone system as well as it can also be interfaced with the PBX.
Case 1: SIMADO GFX44 as Stand-alone
GSM
Network
Mobile1 FXS1
Mobile2
Mobile3
Mobile4
FXS2
FXS3
FXS4
Trunk Interface
Station Interface
SIMADO GFX44

Case 2: SIMADO GFX44 interfaced with PBX
GSM
Network
Mobile1 FXS1
FXS2
FXS3
FXS4
PBX
PSTN
Network
FXS1
FXS2
FXSn
Mobile2
Mobile3
Mobile4
FXO1
FXO2
FXO3
FXO4
FXO5
FXO n
SIM
A
DO GFX44
Before you Start
• Verify the package contents
SIMADO GFX44
with Antenna (Rubber
ducky(SMA)
Quick Start
CD containing System
Manual, Quick Start and
Jeeves Software
Adaptor 12VDC, 2Amp.
(Country Specific)
Line Cord (RJ11)
(as per Configuration)
Two Screws M 7/30 with Grips
External Cable Antenna SMA
A Warranty Card set
A Mounting Template
Make sure that all the above mentioned components are present when you open
the Sales Kit of SIMADO GFX44. In case any of the part is damaged or is missing,
contact the Vendor/Service Provider from whom you have purchased the system.
You should have:
1. Minimum one (Maximum four) SIM card from GSM service provider.
2. Minimum one analog telephone instrument (Maximum four) with LCD display.
(For Stand-alone)
3. Connection to Mains power.

Installing SIMADO GFX44
Precautions and Safety Instructions:
Take proper precautions while installing SIMADO GFX44 to reduce the risk of
fire, electric shock and injury to the system as well as the person using it. (Refer
'Protecting SIMADO GFX44' topic in the System Manual for details)
Mounting SIMADO GFX44 on Wall:
• Select a suitable place on the wall for mounting SIMADO GFX44.
• Put the mounting template on the wall and mark the nail hole.
• Drill a hole of appropriate size.
• Insert the nail grip in the hole.
• Insert the screw and tighten it leaving the screw head a few millimeters
protruded of the wall.
• Check the strength of the nail.
• Hang SIMADO GFX44 on the wall.
Connecting SIMADO GFX44:
SIMADO GFX44 can be used as stand-alone system as well as it can also be
interfaced with the PBX. It should be installed at the airy, dust free and moisture
free place.
COM10101
ANTENNA
FXS1 FXS2 FXS3 FXS4
12VDC 2A(Max)
• Place SIMADO GFX44 at a place where it can get proper power supply and
network signals.
• Connect Antenna provided with the system to the antenna (TNC) connector,
labeled as 'ANTENNA', of GFX44.
• Open the top cover and insert SIM card/s into the GSM modules
of the system and close the cover properly.

LEDs
GSM Module GSM Module
Mobile 1 Mobile 2 Mobile 3 Mobile 4
When SIMCOM 3G module is used in SIMADO GFX44 then the call waiting
service must be disabled in the SIM Card inserted in the Mobile Port else it
will result in call disconnection in speech condition if another call is detected
by the module.
• Connect telephone instrument with CLI display to the FXS ports of GFX44
with the help of RJ11 cable.
• Connect COM Port of GFX44 to a computer using COM Port cable.
• Connect Power Socket of GFX44 to the power supply using 12V DC Adaptor
provided to you with the system and switch ON the power supply.
Switching ON SIMADO GFX44
After connecting the system as shown above, switch ON the power supply.
At power ON:
• Power LED glows green (continuously).
• After approximately 2 seconds all other LEDs pursue the following sequence:
Glow Red for 500ms Glow Green for 500ms GSM initialization starts.
• GSM initialization takes approximately 50-60 seconds.
• On successful completion of GSM initialization, system explores the network.
• System takes few seconds for establishing connection with the network.
After successful registration with the network, all LEDs will turn off.

The following table shows LED indications during various events and error
conditions:
Event Colour Cadence in ms
(1 Cadence = approx. 3000 ms.)
During GSM Initialization Orange 200ms ON-200ms Off
200ms ON-200ms Off
200ms ON-200ms Off
200ms ON-200ms Off
200ms ON-1200ms Off (5 Blinks)
If PUK Required Orange 200ms ON-200ms Off
200ms ON-200ms Off
200ms ON-200ms Off
200ms ON-1600ms Off (4 Blinks)
If SIM PIN Faulty Orange 200ms ON-200ms Off
200ms ON-200ms Off
200ms ON-2000ms Off (3 Blinks)
If SIM Absent Orange 200ms ON-200ms Off
200ms ON-2400ms Off (2 Blinks)
If Network Absent/GSM
Module could not
establish connection
with the network
Orange 200ms ON-2800ms Off (1 Blink)
During Normal Functioning:
Following table shows LED indications during various events occurring on FXS/
Mobile Ports of the system:
Event Color Cadence in ms (1 Cadence=approx. 3000 m s.)
Port Disable -- LED Off
Port Idle -- LED Off
Port Off-Hook Red Continuous ON
Ring Event Green 400ms ON-200 ms Off 400ms ON-2000ms Off
Port Active Red 68 ms ON-68 ms Off
Speech Green Continuous ON
Call Minutes* Red 1000 ms ON 1000 ms OFF
* Applicable for Mobile Ports only, when mobile port is idle. (Refer 'Call Minutes'
topic in system manual for details)

Programming SIMADO GFX44
Programming of SIMADO GFX44 can be done in the following ways:
• Using Serial Jeeves
• By issuing commands from FXS Port
• By issuing commands through Mobile Port
Programming SIMADO GFX44 using Serial Jeeves:
SIMADO GFX44 enables you to program the system through windows based
software, known as Jeeves. Jeeves is a flexible and friendly tool with mouse
operated GUI. To program the system using Jeeves, follow the steps given
below:
• Insert 'Matrix SIMADO GFX44' CD provided to you along with the product
in the CD Drive of your computer. It is an auto-run CD.
• CD drive window will open. It contains two folders viz. 'Documents' and
'SIMADO GFX44 Jeeves VxRy'. (If CD does not open by itself, click on 'My
Computer' ‘CD Drive’ to exaplore the CD.
• Open 'SIMADO GFX44 Jeeves VxRy' folder. Run set-up to install the Jeeves
into your computer.
• Connect your computer with the system using COM Port.
• Click on Start Programs Matrix SIMADO GFX44 Jeeves VxRy.
SIMADO GFX44 Serial Jeeves Home page will open .

• There are three options on the home page of the Jeeves:
•File: In File, click on 'New' to open Main menu of the Jeeves page. Click
'Open' to open the Jeeves configuration saved in your computer and
click on Exit to close the Jeeves.
•Language: In Language, seven different languages are displayed viz.
English, Italian, Spanish, French, German, Portuguese and Russian.
Select the language in which you want Jeeves content to be displayed.
•Help: In Help, you will be able to access: 1) SIMADO GFX44 System
Manual 2) SIMADO GFX44 Quick Start and 3) About Jeeves.
• Click File New, main menu of the Jeeves will open up. On main menu
page, links for various features is displayed.

• Click 'Login' button Select the com port in the 'COM Port' field 
Enter the default SE password, 1234 in 'SE Password'
field.
• Click the given links one by one and program the parameters as per
your requirement.
• Save the configurations in your computer and upload the same on to
your system. (Refer SIMADO GFX44 System Manual for more details)
Programming SIMADO GFX44 by issuing commands from FXS Port:
To program the system using commands from FXS port, you must enter the
programming mode. Follow the steps given below to program the system from
FXS port:
• Lift the handset of the telephone instrument connected to the system.
• Dial *19 followed by SE password (Default = 1234) to enter the programming
mode. You will get programming tone.
• Enter the programming command.

• Dial 00-#* or just go On-Hook to exit the programming mode.
Programming SIMADO GFX44 by issuing commands through Mobile Port
(Remote Programming):
Follow the steps given below to program the system through Mobile port:
• Ensure (through LED indication) that the SIM card installed in the GSM
Module of the mobile port is registered with the network.
• Call mobile port of the system by dialing the number of the active SIM card
installed in the system with another mobile or telephone instrument. You will
get dial tone of the system.
• Dial *19 followed by SE password (Default = 1234) to enter the programming
mode. You will get programming tone.
• Enter the programming command.
• Dial 00-#* or just go On-Hook to exit the programming mode.
1. It is advisable to exit from programming mode by dialing 00#*.
2. You will be able to program SIMADO GFX44 by issuing command
through mobile port only if routing type on that mobile port is set to
'Answer-Number Based' or 'Answer-Fixed'.
Configuring various features of GFX44:
You can program the system either by issuing commands or through Jeeves.
However, while programming the system using commands you can enter the
programming mode from both FXS and Mobile port simultaneously. (Refer
'System Manual' if you wish to configure the system by dialing commands)
Get the service provider dependent features enabled from your service provider
and follow the steps given below to program various features of SIMADO GFX44
using Jeeves.
Step 1: Mobile SIM PIN
SIM PIN is a security feature used by the GSM network. GSM module gets
initialized only if SIM PIN of the SIM Card and that of the system matches. Hence

it is necessary that the SIM PIN of SIM Card and the one that is stored in the
system is same. By default, SIM PIN of the system is 1234.
If the SIM PIN of SIM Card and the system is different, follow the steps given
below:
• Switch Off SIMADO GFX44.
• Remove SIM Card and insert the same in the mobile instrument.
• Change the SIM PIN of the SIM Card to 1234 i.e. the default SIM PIN of the
system.
• Remove SIM Card from the mobile instrument and insert it in SIMADO GFX44.
• Switch on the system and change the SIM PIN after GFX44 attains normal
working position.
• SIM PIN of both SIM Card and that of the system is changed simultaneously.
To change the SIM PIN, follow the steps given below:
• Open Jeeves of SIMADO GFX44. (Refer 'Programming SIMADO GFX44')
• In 'Main Menu' page, login into the Jeeves and click on 'Mobile SIM PIN'
button.
• By default, SIM PIN of all Mobile ports in the system is 1234. Enter the
desired SIM PIN and click on 'Upload Changes' button to upload changes
in the system.
SIM PIN is not set to default / does not change, if the system is set to
default or the software version-revision is changed.
(Refer 'SIM PIN' topic in the System Manual for more details)
Step 2: Mobile Network Selection
Once the system is switched ON, it is essential to have proper network to
enable GFX44 to work. By default, at each power-ON, the SIM inserted in
GFX44 will start searching for the network and will register automatically with
the available network. However, as per the requirement of the user, SIMADO
GFX44 also facilitates him/her to select appropriate network manually.

Follow the steps given below to select the network selection mode:
• Open Jeeves of SIMADO GFX44. (Refer 'Programming SIMADO GFX44')
• On 'Main Menu' page, login into the Jeeves and click on 'Mobile Network
Selection' button.
• Select desired 'Network Selection Mode' for all the mobile ports. GFX44
supports two modes for network selection viz., Automatic and Manual. By
default, Network Selection Mode is 'Automatic'.
If 'Manual' Mode is selected then you need to define the network operator
code in priority. You can program up to 9 network operator code in
the order of priority.
Follow the steps given below to program network operator code:
• In 'Mobile Network Selection' page, program network operator code in
decreasing order of their priority. By default, Network Operator Code is 00000
for all Priorities i.e. from priority 1 to priority 9.
• Save the changes and upload it in the system by clicking on 'Upload Changes'
or 'Upload Page' button. (Refer 'Mobile Network Selection' topic in the
System Manual for more details)
Step 3: Date and Time
SIMADO GFX44 has its own Real Time Clock (RTC) to store the Date and
Time. First set current date and time once before you start programming the
system. Then it will update itself regularly.
Follow the steps given below to program Date and Time:
• Open Jeeves of SIMADO GFX44. (Refer 'Programming SIMADO GFX44')
• Open 'Main Menu' page and login into the Jeeves.

• Click the 'Date and Time' button. Date and Time window will open as shown
below.
• Click 'Upload Page' button. Jeeves will upload computers' current
date and time to SIMADO GFX44 and will display the same on the screen.
• Clicking on 'Download Page' button will display the date and time of
SIMADO GFX44 firmware on the Jeeves screen.
• Clicking on 'Default Page' button will display the current date and time
of the computer on the Jeeves screen.
Date and Time Settings i.e. the RTC parameters will not change when you
default the system.
(Refer 'Date and Time' topic in the System Manual for more details)
Step 4: Ring and Call Progress Tones
SIMADO GFX44 supports country wise ring cadence and call progress tones
(CPT). CPT standards for various tones are applied differently in different
situations or countries. Also, most tone standards vary with the country of
application.
Follow the steps given below for programming Call Progress Tones and Ring
Types:
• Open Jeeves of SIMADO GFX44. (Refer ‘Programming SIMADO GFX44’)
• Open ‘Main Menu’ page and login into the Jeeves. Click on ‘SIMADO
GFX44 Parameters’ button. SIMADO GFX44 Parameters window will open.

• Select country in which SIMADO GFX44 is installed in ‘Call Progress
Tone Type’ and ‘Ring Type’ field.
• Upload the changes in the system by clicking on ‘Upload Changes’
button.
Step 5: Port Parameters-Mobile
SE should program various Mobile port parameters for smooth and proper
functioning of SIMADO GFX44. Follow the steps given below to program various
mobile port parameters:
• Open Jeeves of SIMADO GFX44. (Refer ‘Programming SIMADO GFX44’)
• On the ‘Main Menu’ page, login into the Jeeves and click ‘Mobile
Configuration’.

•Port Enable?: By default, ‘Yes’ is selected. If you want to disable
the port, select ‘No’.
•Allow Incoming Calls?: By default, ‘Yes’, is selected. If you want to
block incoming calls select ‘No’.
•Inter Digit Timer (seconds): Program Inter Digit Timer in this field.
Range of Inter Digit Timer is from 01 to 99 seconds. By default, it is
04 seconds.
•First Digit Wait Timer (seconds): Program First Digit Wait Timer in
this field. Range of First Digit Wait Timer is from 01 to 99 seconds. By
default, it is 06 seconds.
•Pause Timer (seconds): Pause Timer is used to provide delay between
dialing of two digits on the mobile port. Program Pause Timer in this
field. Range of Pause Timer is from 1 to 9 seconds. By default, it is 2
seconds.
•DTMF Dialing Method: GFX44 supports two methods of dialing DTMF
digits on the mobile port: Using Module Resources and Using System
Resources. Select appropriate method of dialing DTMF digits on the
mobile port in this field. By default, it is ‘Using Module Resources’.
•DTMF Outdial: The system supports sending of DTMF digits from
the Mobile Ports ‘In-band’ or through signaling, that is, ‘Using AT
Command’. You can select the appropriate DTMF Outdial Option.
By default, DTMF Outdial option is ‘In-band’.
•DTMF ON Time: This is the time for which the DTMF digits will remain
On while being dialed out by SIMADO GFX44. This timer finds its

application in Multistage Dialing and in DTMF Outdialing using
AT Commands. Range of DTMF On Time is from 50 to 200 ms.
By default, DTMF ON Time is ‘100’ms.
•DTMF Inter Digit Timer: This is the time for which the system waits
after dialing out each DTMF digit. The range of this timer is from 20 to
200 ms.
By default, DTMF Inter Digit Timer is ‘100’ms.
•Rx Gain: Program Rx Gain in this field to improve the audibility of the
incoming speech. Valid options for Rx Gain are:
• Very Low
• Low
• Normal
• High
• Very High
By default, Rx Gain is Normal for each Mobile Port.
•Tx Gain (db): Program Tx Gain in this field to improve the output RF
signal from GFX44. Valid options for Tx Gain are:
• Very Low
• Low
• Normal
• High
• Very High
By default, Tx Gain is Normal for each mobile port.
•Frequency Band (MHz): Select GSM frequency band from the
following options:
• 900
• 1800
• 1900
• 850+1900
• 900+1800
• All Bands
By default, All Bands is selected.
Frequency Band selection is not supported if SIMCOM 3G module is
installed in SIMADO GFX44.
•Preferred Network Mode: Select Preferred Network Mode from the
following options:
• Dual Mode
• GSM
• UMTS
By default, Dual Mode is selected.

• Upload changes in SIMADO GFX44 by clicking on ‘Upload Page’
or ‘Upload Changes’ button.
(Refer ‘Port Parameters-Mobile’ in System Manual for more details)
Step 6: Port Parameters-FXS
SE should program various FXS Port parameters for smooth and proper
functioning of SIMADO GFX44. Follow the steps given below to program various
FXS Port parameters:
• Open Jeeves of SIMADO GFX44. (Refer ‘Programming SIMADO GFX44’)
• On ‘Main Menu’ page, login into the Jeeves and click the ‘FXS Configuration’
button.
•Port Enable?: Select ‘No’ from the combo box to disable the FXS Port.
By default, ‘Yes’ is selected in this field.
•CLIP Type: Select the type of CLIP signaling for presenting calling
party number on FXS port from the following options:
• None
• DTMF
• ITU-T V.23 FSK
• Bellcore 202A
By default, DTMF is selected in this field.
•Flash Timer (milliseconds): Program Flash Timer in this field. Range
of Flash Timer is from 083ms to 999ms. By default, it is 600ms.
•Inter Digit Timer (seconds): Program Inter Digit Timer in this field.
The range of the Inter Digit Timer is from 01 to 99 seconds. By default,
it is 04 seconds.