Matrix Telecom SARVAM UMG User manual

SARVAM UMG
Quick Start

SARVAM UMG
The Universal Media Gateway
Quick Start

Documentation Disclaimer
Matrix Comsec reserves the right to make changes in the design or components of the product as
engineering and manufacturing may warrant. Specifications are subject to change without notice.
This is a general documentation for the product. The product may not support all the features and
facilities described in the documentation.
Information in this documentation may change from time to time. Matrix Comsec reserves the
right to revise information in this publication for any reason without prior notice. Matrix Comsec
makes no warranties with respect to this documentation and disclaims any implied warranties.
While every precaution has been taken in the preparation of this quick start, Matrix Comsec
assumes no responsibility for errors or omissions. Neither is any liability assumed for damages
resulting from the use of the information contained herein.
Neither Matrix Comsec nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs or expenses incurred by the purchaser or third parties as a
result of: accident, misuse or abuse of this product or unauthorized modifications, repairs or
alterations to this product or failure to strictly comply with Matrix Comsec's operating and
maintenance instructions.
Copyright
All rights reserved. No part of this quick start may be copied or reproduced in any form or by any
means without the prior written consent of Matrix Comsec.
Version 1
Release date: August 13, 2019

Table of Contents i
Contents
Overview of SARVAM UMG ........................................................................... 1
About the Product .............................................................................................. 1
Introduction ................................................................................................... 2
Hardware Overview ........................................................................................... 2
Installing ETERNITY GENX ........................................................................... 5
Before you Start ................................................................................................ 5
Installing the VOCODER Module ...................................................................... 7
Removing the VOCODER Module .................................................................. 10
Installing SLT and CO Cards ........................................................................... 11
Installing the BRI Card .................................................................................... 12
Installing Mobile Card ...................................................................................... 17
Installing the T1E1PRI Card ............................................................................ 21
Switching ON the system ................................................................................ 24
Configuring ETERNITY GENX ..................................................................... 25
Configuring SARVAM UMG ......................................................................... 28
Activating License Key .................................................................................... 30
Appendix ....................................................................................................... 43
Cable Diagram for ETERNITY GENX Cards ................................................... 43

Matrix SARVAM UMG Quick Start 1
Overview of SARVAM UMG
About the Product
The SARVAM UMG is the Universal Media Gateway Application that runs on the ETERNITY GENX
Platform.
You need to purchase the SARVAM UMG SME License to use the platform as the Gateway.
The platform refers to an entity that includes the entire assembly of cards and the hardware
enclosure.
The SARVAM UMG application when run on the ETERNITY GENX Platform acts as an IP-based
system providing value added voice services. The system enables you to route calls from the
Source port to the Destination port using Destination Number Determination and Destination Port
Determination methods. It also offers a robust SIP Stack which gives a thorough interoperability
and usability with various SIP trunk providers and IP-PBX. The system provides high performance
and high reliability in a compact, modular design.
ETERNITY GENX Platform
SARVAM UMG
Application

Matrix SARVAM UMG Quick Start 2
Introduction
Thank you for choosing the Matrix SARVAM UMG! This Quick Start is meant to help you setup the
SARVAM UMG and use the basic features.
For detailed description of the installation, advanced configuration and feature description, please
refer to the SARVAM UMG System Manual. To download, click https://www.matrixtelesol.com/
product-manuals.html
For instructions on using the features of the SARVAM UMG refer to the SARVAM UMG User Card.
You can also download these documents by scanning the QR code printed on the Product Label/
Packaging Label.
For product registration and warranty related details, please visit http://
www.matrixcomsec.com/product-registration-form.html
Hardware Overview
The Enclosure
Firmware Version V1R3 and earlier
The enclosure of ETERNITY GENX has fixed and universal slots. The fixed slots are occupied by
specific factory fitted cards. ETERNITY GENX has 12 universal slots.
If you upgrade the system firmware to V1R4, the Expansion Slots license will be applicable for the
universal slots. No universal slots will be functional by default. You must purchase the SARVAM
EXP4 ENT license to activate the universal slots as required.
For details, see Expansion Slots topic under License Management in the System Manual.
Inside the enclosure of ETERNITY GENX are slot connectors located on the motherboard on the
backplane of the enclosure. Each slot has guide rails for inserting the cards.
Firmware Version V1R4 and later
The enclosure of ETERNITY GENX has fixed and universal slots. The fixed slots are occupied by
specific factory fitted cards. ETERNITY GENX has 12 universal slots.

3 Matrix SARVAM UMG Quick Start
If you have upgraded the system firmware to V1R4 in the old ETERNITY GENX system, the
Expansion Slots license will be applicable for the universal slots. No universal slots will be
functional by default. You must purchase the SARVAM EXP4 SME license to activate the universal
slots as required.
If you have purchased the new ETERNITY GENX system with the firmware V1R4, the Expansion
Slots license will be applicable for the universal slots. The first four universal slots after the power
supply card will be functional by default. If you require more functional universal slots, you must
purchase the SARVAM EXP4 SME license.
Each SARVAM EXP4 SME license will provide the activation for next four universal slots in
sequence.
For details, see Expansion Slots topic under License Management in the System Manual.
Inside the enclosure of ETERNITY GENX are slot connectors located on the motherboard on the
backplane of the enclosure. Each slot has guide rails for inserting the cards.
Illustrated below is the design of the enclosure and the position of the slots in ETERNITY GENX.
The fixed slots are occupied by specific cards — Power Supply Card and the CPU Card. These
are fixed and cannot be changed. Whereas, you can install any of the various cards in the
universal slots.
The following cards types are supported by SARVAM UMG in the universal slots:
Card Type Description
CO FXO interface to connect Two-wire analog trunk lines
SLT FXS interface to connect standard analog telephones
Mobile Mobile interface to connect to the GSM networks

Matrix SARVAM UMG Quick Start 4
BRI BRI interface (TE/NT) to connect BRI lines
T1E1PRI T1E1 interface to connect T1 and E1 lines
Card Type Description

Matrix SARVAM UMG Quick Start 5
Installing ETERNITY GENX
Before you Start
Before you begin the installation of the ETERNITY GENX, make sure that the required telecom
wiring has been done and you have the following items ready:
• SARVAM UMG SME License.
• A Main Distribution Frame (MDF).
• A suitable location to install the Main Distribution Frame and the ETERNITY GENX platform. If
you want to install the mobile card, make sure the place you select has sufficient signal
strength.
• Cables for trunk lines and extensions.
Terminate the trunk lines from the service provider network and the extension lines from the
phones into the Main Distribution Frame.
• The Cards of ETERNITY GENX, as required.
• One or more Single Line Telephone for testing.
•Powersupply.
The ETERNITY GENX works with input voltages ranging between 100-240VAC or with 48VDC.
Arrange for a separate power point and switch, close to the system. Power supply for the
system must be separate from other heavy electrical loads like Air-conditioners, heaters,
welding machines, electrical motors, etc.
• One or more active Two-wire Trunk lines (CO lines) for test calls.
• A modem for the ISDN T1E1PRI line.
• An NT1 termination device for the ISDN BRI line.
• Appropriate cables and connectors to set up and test the WAN interface of the ETERNITY
GENX and the LAN connection.

Matrix SARVAM UMG Quick Start 6
• A standalone PC or a PC connected in LAN.
• A SIM card to test mobile network connectivity.
• A SIP Account to test VoIP connectivity.
• Make sure you have separate electrical earth and telecom earth for the safety of the product
and the people handling it.
• Always wear a properly earthed (grounded) electrostatic discharge preventive belt or wrist strap
while handling the cards of the System.
• Use Primary Protection on trunk and long distance extension lines to protect the system from
lightning and electrical surges.
• Do not install the system near any source of water, corrosive fumes, and electromagnetic noise
such as radio equipment, heavy transformers, faulty electric chokes of tube-lights, device
having a faulty coil, to avoid electromagnetic effect.
For detailed instructions, refer to the System Manual.
• Unpack the system.
• Make sure that your package contains all the below items. If any item is missing or damaged,
please contact the source from where you have purchased the system.
•ETERNITYGENX
1
• Two cables with RJ45 connectors on both ends
• 3-pin Power Cord, MC-4 Black2
•3-pinDCInputCable
3
• Two Screws M 7/30 for Wall Mounting
• Two Screw Grips for Wall Mounting
• Two Side Clamps
• Four Screw M4X12 CSK for the Side Clamp
• Mounting Templates
1. ETERNITY GENX AC with factory fitted AC Power Supply and CPU cards.
ETERNITY GENX DC with factory fitted DC Power Supply and CPU cards.
2. Supplied with ETERNITY GENX AC.
3. Supplied with ETERNITY GENX DC.
• Place the system at the location you have selected.
• To install the ETERNITY GENX Cards,

7 Matrix SARVAM UMG Quick Start
• unscrew and remove the filler bracket of the slots you want to insert the cards.
• insert the cards into the Universal Slots. Make sure the connectors on the card and those
on the motherboard on the backplane make perfect contact.
• press down the levers of the card mounting brackets and secure the card in its slot with
the screws provided.
Refer “Hardware Overview” to know more about the Universal Slots.
Installing the VOCODER Module
The system supports two NX DBM VOCODER64 Modules. Each module supports 64 Vocoder
Channels. You must purchase the modules separately. The system provides 4 pre-activated
Vocoder channels by default which can be used after installing NX DBM VOCODER64 module. If
you require more channels, you can purchase the licenses accordingly. Matrix provides two
licenses — SARVAM VOCODER CHNL4 and SARVAM VOCODER CHNL16.
If you require more than 64 Vocoder channels, you can install another NX DBM VOCODER64
Module.
The number of Vocoder Channels that will be supported would be as per the license you purchase.
However, during the Demo period, the number of Vocoder channels supported will be equal to the
total number of channels available in the Vocoder module/s installed in the System.
To install,
• Unpack the NX DBM VOCODER64 Module.

Matrix SARVAM UMG Quick Start 8
• If the CPU Card is already installed, switch off power supply, unplug the power cord. Remove
the screws securing the card. Lift the levers on the mounting bracket to release the card. As
the card emerges from the slot, ease it out of the slot.
• Place the card carefully on a table with some packing underneath it. Avoid any physical
contact with the PCB part of the card as this could cause Electrostatic Discharge (ESD) and
may damage the hardware.
• The NX DBM VOCODER64 Module is to be mounted on the CPU board.
• Locate the PCI Connector and PCI Latch on the main-board.
PCI
Connector
PCI
Latch

9 Matrix SARVAM UMG Quick Start
• Carefully hold the NX DBM VOCODER64 Module from the edges. Make sure you do not touch
the PCB area.
• Insert the NX DBM VOCODER64 Module into the PCI Connector socket.
• Press the Module with a finger to fix the latches perfectly into the mounting holes. Make sure
you do not touch the PCB area of the module except the yellow line provided for grounding at
the front end of the module.
Do not apply excessive pressure.

Matrix SARVAM UMG Quick Start 10
Removing the VOCODER Module
• Locate the NX DBM VOCODER64 Module you want to remove from the CPU Card.
• Press both the latches together.
Make sure you support the base of the latches from behind with your thumbs.
NX DBM VOCODER64
Module

11 Matrix SARVAM UMG Quick Start
• Firmly hold the module and ease it out of the PCI connector carefully.
Installing SLT and CO Cards
• Unpack the SLT and/or CO cards. Remove the filler brackets of the universal slots and insert
the cards.
• Plug the MDF cables provided with each card into the connectors of the cards.
• Terminate the free ends of the MDF cables from the card connectors into the Krone modules
of the Main Distribution Frame. Refer the cable connections given in the “Appendix” for
terminating the cables into the Main Distribution Frame.
• Connect Single Line Analog Telephone instruments to the SLT ports over the MDF.
• Connect Two Wire Trunk (Analog Trunk) lines to the CO ports over the MDF.
The CO Card supports Power Fail Transfer (PFT). Refer to the topic Power Fail Transfer in the SARVAM
UMG System Manual for details.

12 Matrix SARVAM UMG Quick Start
Installing the BRI Card
•UnpacktheBRICard.
• A BRI Port can be configured in the TE/NT mode.
You must set the Orientation Type of the BRI Ports as Terminal (TE) or Network (NT) mode as
per your installation requirement. By default, BRI Ports are configured in the NT mode.
To set Orientation Type of the BRI Port, you must access the Web-based configuration tool,
Jeeves.
Under Basic Settings, click the BRI Port link, click the desired port number and under
General Parameters set the Orientation Type.
• Depending on the installation and configuration scenario, Termination Resistance of 100
should be inserted.
Inserting Termination Resistance on the BRI Port
• Termination Resistance should be inserted in the following cases:
1. When the BRI Port is configured in NT mode.
2. When the BRI Port is configured in TE mode and connected in a Point-to-Point configuration
as shown in figure 1.
NT
BRI Line
ETERNITY GENX
ISDN
Network
100 

Matrix SARVAM UMG Quick Start 13
3. When the BRI Port is configured in TE mode and connected as the last terminal on the S0
bus (Multi-point configuration) as shown in the figure below.
•Termination need not be inserted in case 2 and 3 above, if the S0 bus itself supports
Termination resistors.
• Termination need not be inserted if the BRI Port of ETERNITY GENX (configured in TE mode)
is connected as any terminal other than the last terminal on the S0 bus (in a Multi-point
configuration).
4. To set the 100termination on the BRI Port set the Jumpers on the BRI Module
(daughterboard) to the position described below.
By default the Jumpers are set in AB position.
Feeding Power to Terminal Equipment
• When the BRI Port of the ETERNITY GENX is used as BRI-NT, you can feed power to the
terminal equipment connected to the BRI-NT Port from the ETERNITY GENX. Power can be
fed through Tx and Rx wires or through a separate pair of wires.
To Feed Power, you must access the Web-based configuration tool, Jeeves.
Function
Module 1 (M1) Module 2 (M2)
BRI Port 1 BRI Port 2 BRI Port 3 BRI Port 4
Jumper Position Jumper Position Jumper Position Jumper Position
J6 J8 J7 J9 J6 J8 J7 J9
To insert 100
termination AB AB AB AB AB AB AB AB
To remove 100
termination BC BC BC BC BC BC BC BC
ISDN
Network
NT
BRI TE BRI TE BRI TE
Other ISDN
Equipment
ETERNITY GENX
100

BRI Line
Other ISDN
Equipment

14 Matrix SARVAM UMG Quick Start
Under Basic Settings, click the BRI Port link, click the desired port number and under
General Parameters select the Feed Power check box.
• By default, the Jumpers are set in AB position to feed power through Tx and Rx wires
(Phantom Power).
If you want to feed power through a separate pair of wires, you may change the position of
the Jumpers on the BRI module as mentioned in the table below.
The number of ISDN Terminals that can be connected on the BRI Port configured in the NT mode
depends on the power consumed by the ISDN terminals.
From signaling point of view, up to 8 terminal equipment can be connected on the BRI Port
configured in the NT mode. But the maximum power that can be fed to a single BRI Port is 50mA.
So, connect ISDN Terminals to the BRI Port according to the power consumed by them, which
together do not exceed 50mA.
• Insert the BRI card in any free Universal Slot and secure the card.
• Use the cable supplied for each connector on the BRI card to connect the BRI Ports to the
NT1 device supplied by your ISDN service provider. See the tables below for configuration
and pinout details.
Configuration of the U interface (RJ-45) on NT1
Function
Module 1 (M1) Module 2 (M2)
BRI Port 1 BRI Port 2 BRI Port 3 BRI Port 4
Jumper Position Jumper Position Jumper Position Jumper Position
J4 J5 J2 J3 J4 J5 J2 J3
To feed power on Tx
and Rx wires (Phantom
Power) AB AB AB AB AB AB AB AB
To feed power on
separate pair of wires BC BC BC BC BC BC BC BC
Pin Number Pin Details
4Tx
5Rx

Matrix SARVAM UMG Quick Start 15
Configuration of the S/T interface (RJ-45) on NT1
Pin details of BRI Port in TE mode
Pin details of BRI Port in NT Mode
Pin Number Pin Details
3Rx1
4Tx1
5Tx2
6Rx2
Pin Number Signal Color
1-- Orange-White
2-- Orange
3TX-A Green-White
4RX_A Blue
5RX_B Blue-White
6TX_B Green
7VOUT- Brown-White
8VOUT+ Brown
Pin Number Signal Color
1-- Orange-White
2-- Orange
3RX-A Green-White
4TX_A Blue
5TX_B Blue-White
6RX_B Green
7VOUT- Brown-White
8VOUT+ Brown

16 Matrix SARVAM UMG Quick Start
This is a typical connection of a BRI Line to the BRI Port in the TE mode:
LED indication for BRI Ports
Port Status LED Color LED Cadence
Commands from Application to BRI Port Green Toggleaat each
command
a. The current LED state will remain the same until the next command is received from the
application on the BRI Port. For example, if the current LED state is Green/Red ON, on the
next command received, the LED will be turned OFF. It will remain OFF until the next com-
mand is received. When the next command is received it will be turned Green/Red ON
again. This process continues.
Events to Application from BRI Port Red Togglebat each event
b. Same as above note.
ISDN
Network
Power
4
5
3
4
5
6
NT-1
U-Interface
(2-wire)
S/T Interface
(4-wire)
Tx
Rx
Rx1
Tx1
Tx2
Rx2
TxA
RxA
RxB
TxB
V-
V+
NC
NC
ETERNITY GENX
BRI port