Planet ICG-2510W-LTE Series User manual

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Industrial 4G LTE Cellular Wireless
Gateway with 5-Port 10/100/100T
ICG-2510W-LTE/ICG-2510WG-LTE Series

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Trademarks
Copyright © PLANET Technology Corp. 2019.
Contents are subject to revision without prior notice.
PLANET is a registered trademark of PLANET Technology Corp. All other trademarks belong to their respective
owners.
Disclaimer
PLANET Technology does not warrant that the hardware will work properly in all environments and applications, and
makes no warranty and representation, either implied or expressed, with respect to the quality, performance,
merchantability, or fitness for a particular purpose. PLANET has made every effort to ensure that this User's Manual is
accurate; PLANET disclaims liability for any inaccuracies or omissions that may have occurred.
Information in this User's Manual is subject to change without notice and does not represent a commitment on the part
of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User's Manual.
PLANET makes no commitment to update or keep current the information in this User's Manual, and reserves the right
to make improvements to this User's Manual and/or to the products described in this User's Manual, at any time
without notice.
If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your comments
and suggestions.
FCC Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your
body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all
persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
FCC Caution:
To assure continued compliance, for example, use only shielded interface cables when connecting to computer or
peripheral devices. Any changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference
(2) This device must accept any interference received, including interference that may cause undesired operation.
CE Compliance Statement
This device meets the RED directive 2014/53/EU of EU requirements on the limitation of exposure of the general
public to electromagnetic fields by way of health protection.
The device complies with RF specifications when the device used at 20 cm from your body.
Safety
This equipment is designed with the utmost care for the safety of those who install and use it. However, special
attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment. All
guidelines of this and of the computer manufacture must therefore be allowed at all times to ensure the safe use of the
equipment.

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WEEE Warning
To avoid the potential effects on the environment and human health as a result of the presence of hazardous
substances in electrical and electronic equipment, end users of electrical and electronic equipment should
understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted
municipal waste and have to collect such WEEE separately.
Revision
PLANET ICG-2510W(G)-LTE Series User's Manual
Model: ICG-2510W-LTE and ICG-2510WG-LTE Series
Revision: 1.0 (October, 2019)
Part No: EM-ICG-2510W(G)-LTE Series_v1.0
Manufacture: PLANET Technology Corp.
Manufacture address: 10F., No.96, Minquan Rd., Xindian Dist., New Taipei City 231, Taiwan

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TABLE OF CONTENTS
1. INTRODUCTION .......................................................................................................................... 7
1.1. Packet Contents.......................................................................................................................................7
1.2. Product Description.................................................................................................................................8
1.3. How to Use This Manual........................................................................................................................ 13
1.4.Product Features ................................................................................................................................... 14
1.5. Product Specifications ........................................................................................................................... 16
2. INSTALLATION...........................................................................................................................19
2.1. Hardware Description............................................................................................................................ 19
2.1.1. Cellular Gateway Front Panel.....................................................................................................................19
2.1.2. LED Indications ..........................................................................................................................................20
2.1.3. Cellular Gateway Upper Panel ...................................................................................................................21
2.1.4. Wiring the Power Inputs............................................................................................................................21
2.1.5. Wiring the Digital Input/Output and Relay ................................................................................................22
2.1.6. Console Line Definition..............................................................................................................................22
2.1.7. Dual SIM Cards Installation........................................................................................................................23
2.1.8. Installing MicroSD Card .............................................................................................................................24
2.2. Mounting Installation............................................................................................................................ 25
2.2.1. DIN-rail Mounting......................................................................................................................................25
3. CELLULAR GATEWAY MANAGEMENT ................................................................................27
3.1. Requirements........................................................................................................................................ 27
3.2. Management Access Overview.............................................................................................................. 28
3.3. Web Management................................................................................................................................. 29
3.4. SNMP-based Network Management ..................................................................................................... 30
4. WEB CONFIGURATION............................................................................................................31
4.1. Configuration Connection...................................................................................................................... 31
4.2. Accessing the Configuration Web Page.................................................................................................. 31

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4.3. Management and Configuration............................................................................................................ 33
4.3.1. Setting........................................................................................................................................................33
4.3.1.1. Basic Setting ...........................................................................................................................................33
4.3.1.2. DDNS.......................................................................................................................................................44
4.3.1.3. Clone MAC Address ................................................................................................................................45
4.3.1.4. Advanced Routing...................................................................................................................................46
4.3.1.5. VLANS .....................................................................................................................................................47
4.3.1.6. Networking .............................................................................................................................................48
4.3.2. Wireless .....................................................................................................................................................52
4.3.2.1. Basic Settings ..........................................................................................................................................52
4.3.2.2. Wireless Security ....................................................................................................................................53
4.3.3. Services......................................................................................................................................................56
4.3.3.1. Services...................................................................................................................................................56
4.3.4. VPN ............................................................................................................................................................60
4.3.4.1. PPTP........................................................................................................................................................60
4.3.4.2. L2TP ........................................................................................................................................................62
4.3.4.3. OPENVPN................................................................................................................................................64
4.3.4.4. IPSEC .......................................................................................................................................................69
4.3.4.5. GRE .........................................................................................................................................................72
4.3.5. Security......................................................................................................................................................74
4.3.5.1. Firewall ...................................................................................................................................................74
4.3.6. Access Restrictions ....................................................................................................................................77
4.3.6.1. WAN Access ............................................................................................................................................77
4.3.6.2. URL Filter ................................................................................................................................................80
4.3.6.3. Packet Filter ............................................................................................................................................81
4.3.7. NAT ............................................................................................................................................................82
4.3.7.1. Port Forwarding......................................................................................................................................83
4.3.7.2. Port Range Forward................................................................................................................................83
4.3.7.3. DMZ ........................................................................................................................................................84
4.3.8. QoS Setting ................................................................................................................................................85
4.3.8.1. Basic........................................................................................................................................................85
4.3.8.2. Classify ....................................................................................................................................................85
4.3.9. Applications ...............................................................................................................................................86
4.3.9.1. Serial Applications ..................................................................................................................................86
4.3.10. Admin ......................................................................................................................................................87
4.3.10.1. Management ........................................................................................................................................88
4.3.10.2. Keep Alive .............................................................................................................................................90
4.3.10.3. Commands............................................................................................................................................91
4.3.10.4. Factory Defaults....................................................................................................................................91
4.3.10.5. Firmware Upgrade ................................................................................................................................92

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4.3.10.6. Backup ..................................................................................................................................................92
4.3.11. Status.......................................................................................................................................................93
5. APPENDIX A RJ45 PIN ASSIGNMENTS ...............................................................................94
5.1. A.1 10/100Mbps, 10/100BASE-TX ......................................................................................................... 94

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1. INTRODUCTION
Thank you for purchasing PLANET Industrial 4G LTE CellularWireless Gateway. Please refer to the table list below for
the models used in Europe and the U.S.:
Model Name
4G LTE GPS
FDD TDD
ICG-2510W-LTE-EU B1/B3/B5/B7/B8/B20 B38/B40/B41 -
ICG-2510WG-LTE-EU █
ICG-2510W-LTE-US B2/B4/B12 -
ICG-2510WG-LTE-US █
“Cellular Gateway” is used as an alternative name in this user’s manual.
1.1. Packet Contents
Open the box of the Cellular Gateway and carefully unpack it. The box should contain the following items:
1. Industrial 4G LTE Cellular Wireless Gateway x 1
2. Quick installation guide x 1
3. I/O connector x 2
4. Power connector x 1
5. Ethernet cable x 1
6. Console cable x 1
7. 4G LTE antenna x 2
8. Wi-Fi antenna x 1
9. GPS antenna x 1 (for ICG-2510WG-LTE)
10. DIN-rail kit x 1
11. Side panel with two screws x 1
12. Antenna dust cap x 4 (ICG-2510W-LTE x 3)
If any item is found missing or damaged, please contact your local reseller for replacement.

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1.2. Product Description
Making Network Connection Easy with 4G LTE Cellular Gateway
PLANET ICG-2510W(G)-LTE series is a reliable, secure and high-bandwidth communications industrial-grade cellular
gateway for demanding mobile applications, M2M (machine-to-machine) and IoT deployments. It features 4G LTE
(Long Term Evolution), 2.4G/5G Wi-Fi, five Ethernet ports (4 LAN and 1 WAN), serial console port, DI and DO
interfaces, and VPN technology bundled in a compact yet rugged metal case. It establishes a fast cellular connection
between Ethernet and serial port equipped devices.
High-performance 4G LTE
The ICG-2510W(G)-LTE series supports LTE 2x1 DL MIMO technology which can reach a download (DL) speed of up
to 150Mbps and an upload (UL) speed of 50Mbps. The Cellular Gateway also supports multi-band connectivity
including LTE FDD/TDD, WCDMA and GSM for a wide range of applications.
Dual SIM Design
To enhance reliability, the ICG-2510W(G)-LTE series is equipped with dual SIM slots that support failover and roaming
over to ensure uninterrupted connectivity for mission-critical cellular communications. Besides, the ICG-2510W(G)
series supports load balance function to improve network efficiency. It provides a more flexible and easier way for
users to create an instant network sharing service via 4G LTE whenever in public places like transportation, outdoor
event, etc.

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GPS Included
The ICG-2510WG-LTE is equipped with one convenient feature and that is GPS (global positioning system). It is a
positioning system based on a network of satellites that continuously transmits necessary data. More signals
transmitted from more satellites can triangulate its location on the ground, meaning any location can be easily tracked.
Dual-band WLAN Solution
PLANET ICG-2510W(G) series, adopting the IEEE 802.11b/g/n/ac standard, provides a high-speed transmission of
power and data, meaning two remote nodes in the 5GHz frequency band can be bridged. The 2.4GHz wireless
connection can also be used simultaneously. The Wireless Protected Access (WPA/WPA2 with TKIP/AES) and
Wireless Encryption Protocol (WEP) features enhance the level of transmission security and access control over
wireless LAN.
Cost-effective VPN Solution
The ICG-2510W(G)-LTE series provides a complete data security and privacy feature for access and exchange of
sensitive data. The full VPN capability of the ICG-2510W(G)-LTE series including built-in PPTP,L2TP, OpenVPN,
GRE and IPSec VPN functions with DES/3DES/AES encryption and MD5/SHA-1/SHA-2 authentication makes the
shared connection more secure and flexible. The IPSec VPN also makes the private tunnel over Internet more secure
for enterprises doing business transactions.

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Remote Manageable Solution for Ethernet to RS232/RS485 Application
PLANET ICG-2510W(G)-LTE series’ serial RS232/RS485 communication interface can be converted over the Fast
Ethernet networking. It can operate as a virtual server or client where IP-based serial equipment can be managed. The
ICG-2510W(G)-LTE series helps save the network administrator’s valuable time in detecting and locating network
problems, rather than visual inspection of cabling and equipment.

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Superior Management Functions
For networking management features, the ICG-2510W(G)-LTE series provides such functions as DHCP server, DMZ
and port forwarding, as well as full secure functions including Network Address Translation (NAT), WAN access policy,
URL/Packet/MAC filtering. The ICG-2510W(G)-LTE series has 4G and WAN connection failover characteristics, which
can automatically switch over to the redundant, stable WAN connection to keep users always online without missing
any fascinating moments.
User-friendly and Secure Management
For efficient management, the ICG-2510W(G)-LTE series is equipped with console, web , SNMP and CMS (Central
Management System) management interfaces. With the built-in web-based management interface, the
ICG-2510W(G)-LTE series offers an easy-to-use, platform-independent management and configuration facility. The
ICG-2510W(G)-LTE series supports SNMP and it can be managed via any management software based on the
standard SNMP v1 or v2 Protocol. Moreover, the ICG-2510W(G)-LTE series offers the remotely secure management
by supporting SSH connection where the packet content can be encrypted at each session. The CMS is able to
manage multiple devices and achieve instant status.

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1.3. How to Use This Manual
This User Manual is structured as follows:
Section 2, INSTALLATION
The section explains the functions of the Cellular Gateway and how to physically install the Cellular Gateway.
Section 3, CELLULAR GATEWAY MANAGEMENT
The section contains the information about the software function of the Cellular Gateway.
Section 4, WEB CONFIGURATION
The section explains how to manage the Cellular Gateway by Web interface.
Section 5 Appendix A
The section contains cable information of the Cellular Gateway.

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1.4. Product Features
Benefits
■Dual module SIMs for network load balancing and redundancy
■Wi-Fi compliant IEEE 802.11b/g/n/ac dual-band for mobile client connectivity
■5-port Gigabit Ethernet, built-in redundant VRRP protocol
■2 DI, 1 DO and 1 serial console port (RS232 or RS485) for Modbus applications
■Multiple VPNs with IPSEC, OpenVPN, RRTP, L2TP, GRE and VPN Failover
■Full security with VLAN, NAT, DMZ, static routing, firewall and IP/MAC/port filtering
■Supports CMS for remote management
■-35 to 75 degrees C operating temperature and fanless design
■GPS antenna allows to detect the location via sat nav system (for ICG-2510WG-LTE only)
Physical Port
■Four 10/100/1000BASE-T RJ45 LAN ports, auto-negotiation, auto MDI/MDI-X
■One 10/100/1000BASE-T RJ45 WAN port, auto-negotiation, auto MDI/MDI-X
■Two 4G LTE antennas
■One 2.4G/5G WiFi antenna
■Two SIM card slots
■One GPS antenna ( for ICG-2510WG-LTE )
■One serial console port ( RS232 or RS485)
■One reset button
■One MicroSD slot to save files for serial port data
Cellular Interface
■Supports multi-band connectivity with FDD LTE/ TDD LTE/ WCDMA/ GSM/ LTE Cat4
■Supports failover and load band lancing
■Built-in SIM and broadband backup for network redundancy
■Two detachable antennas for 4G LTE connection
■LED indicators for signal strength and connection status
Wi-Fi Interface
■Complies with IEEE 802.11b/g/n/ac 2.4/5GHz
■SupportsAP, Client, Repeater and Repeater Bridge modes
■One detachable dual band antenna for wireless connection
■64/128-bit WEP, WPA/WPA2 with TKIP/AES encryption
■LED indicator for connection status
Industrial Case and Installation
■IP30 metal case
■DIN-rail/desktop design
■Power requirement: 9~36V DC
■Supports EFT protection for 1.5KV DC power and 15KV DC Ethernet ESD protection
■-35 to 75 degrees C operating temperature
Digital Input and Digital Output
■2 digital input (DI)
■1 digital output (DO)
■1 relay

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Advanced Features
■Supports NAT, demilitarized zone (DMZ), port forwarding and virtual IP mapping
■Supports VLAN to improve the performance of a network or apply appropriate security features
■Supports static routing and dynamic routing for gateway and router operating modes
■Supports QoS to manage WAN bandwidth
■Supports PPTP, L2TP, OPENVPN, IPSec and GRE VPN modes
■Supports IPSec (3DES, AES128, AES256, MD5, SHA1, SHA2-256, SHA2-512)
■Supports TCP, UDP, TCP Server and Modbus TCP
■Supports Dynamic DNS and PLANET DDNS
■Provides Firewall and access policy functions
■Supports WAN connection types: DHCP-4G, DHCP Client, Static IP, PPPoE Client, 3G Link1, 3G Link 2,
DHCP-Backup 4G
■Secures network connection
−WAN access
−URL filter
−Packet filter
−MAC filter
Management
■Switch management interfaces
−Console/Telnet Command Line interface
−Web user interface management
−SNMP v1, v2c
−SSH secure access
■Keep alive (schedule reboot)
■System Maintenance
−Firmware upload via HTTP
−Reset button for system rebooting or resetting to factory default
−Configuration backup and restore
■System log
■Remote system log
■NTP (Network Time Protocol) client support
■Support CMS to manage multiple devices

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1.5. Product Specifications
Product ICG-2510W-LTE ICG-2510WG-LTE
Hardware Specifications
Copper Ports 4 LAN 10/100/1000BASE-T RJ45 auto-MDI/MDI-X ports
1 WAN 10/100/1000BASE-T RJ45 auto-MDI/MDI-X port
Serial Interface
DB9 to RJ45 serial console port
TCP/UDP PAD mode
Modbus (ASCII, DTU, variable)
PPP
Reverse Telnet
SIM Interface
2 SIM card slots with mini SIM card tray
Cellular Antenna
2 5dBi external antennas with SMA connectors for LTE
Wi-Fi Antenna 1 1dBi (2.4~2.5G)/3dBi (5.15~5.85G) external antenna with RP-SMA-
J connector
for dual-band Wi-Fi
GPS Antenna - 1 28dB gain external antennas with
SMA connectors - 3m
DI & DO Interfaces
2 Digital Input (DI)
1 Digital Output (DO)
1 Relay
Input ON Voltage: DC 5 -30 V
Input OFF Voltage: DC 0-3 V
Output < 50mA@DC 30V
Relay: AC 250V/DC 30V, 1A
Connector 1 removable 2-pin terminal block for power input
2 removable 3-pin terminal block for DI/DO and relay interface
Storage
1 MicroSD (TF) slot for saving serial port data
Switch Architecture
Store-and-Forward
Flow Control IEEE 802.3x pause frame for full duplex
Back pressure for half duplex
Reset Button
< 15 sec: Factory default
Surge Protection
1.5KV DC
ESD Protection
15KV DC
Enclosure
IP30 metal case
Installation
DIN rail, desktop
LED
System:
PWR (Blue)
SYS (Blue)
Wireless Interface :
WiFi Active (Blue)
Ethernet Interfaces (Port1-4 and WAN Port):

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LNK/ACT (Green)
LTE SIM and Signal :
SIM1 and SIM2 (Blue)
LTE signal: High and low (Blue)
Dimensions (W x D x H)
133 x 115.7 x 45 mm
Weight
564g
Power Requirements – DC
9~36V DC, 1.5A
Power Consumption
8.4 watts/28.6 BTU
Multi Band Supports
EU Model
FDD LTE B1/B3/B5/B7/B8/B20 (2100/1800/850/2600/900/800)
TDD LTE B38/B40/B41 (2600/2300/2500)
WCDMA B1/B5/B8 (2100/850/900)

GSM/EDGE B3/B8 (1800/900)
US Model FDD LTE B2/B4/B12 (1900/AWS1700/700)
WCDMA B2/B4/B5 (1900/AWS1700/850)
LTE Data Rate
1.4/3/5/10/15/20MHz bandwidth: 150Mbps (DL), 50Mbps (UL)
Wireless Specifications
Standard
IEEE 802.11 b/g/n/ac
Wireless Mode
AP, Client, Repeater, Repeater Bridge
Band Mode
2.4G / 5G concurrent mode
Frequency Range
2.4GHz
FCC: 2.412~2.462GHz
ETSI: 2.412~2.472GHz
5GHz
FCC: 5.180~5.240GHz, 5.745~5.825GHz
ETSI: 5.180~5.700GHz
Operating Channels
FCC: 36, 40, 44, 48, 149, 153, 157, 161, 165 (9 Channels)
ETSI: 36, 40, 44, 48, 52, 56, 60, 64, 100, 104, 108, 112, 116, 132, 136, 140
(16 Channels)
*5GHz channel list will vary in different countries according to their regulations.
Channel Width
20MHz, 40MHz, 80MHz
Encryption Security WEP, WPA Personal, WPA Enterprise, WPA2 Personal, WPA2 Enterprise, WPA2
Personal Mixed, WPA2 Enterprise Mixed
Data Rate
Up to 300Mbps
Max. Transmit Power
(dBm)
26
Max. Clients
30
Advanced Functions
VPN
PPTP server and PPTP client
L2TP server and L2TP client
Open server and Open client

IPSec

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GRE
Tunnel Number
PPTP: 1
L2TP: 1
OPENVPN: 1
IPSec: 12
GRE: 12
WAN Connection Types DHCP-4G, DHCP Client, Static IP, PPPoE Client, 3G Link1, 3G Link 2,
DHCP-Backup 4G
Secure Network
WAN access, URL filter, Packet filter, MAC filter
Other
Supports demilitarized zone (DMZ)
Supports QoS for bandwidth management
Supports VLAN, 15 VLAN ID
Supports Modbus TCP (only functions with console)
Supports Port Forwarding
Supports Dynamic DNS and PLANET DDNS
Supports NTP client
Management
Basic Management
Interfaces
Console, Telnet, HTTP, HTTPS, SNMP v1, v2c, CMS
Secure Management
Interfaces
SSH, Firewall
SNMP MIBs RFC 1158 MIB, RFC 1213 MIB, RFC 1269 MIB, RFC 1271 MIB, RFC-1285 MIB,
RFC 1316 MIB, RFC 1381 MIB, RFC 1382 MIB, RFC 1414 MIB
Standards Conformance
Regulatory Compliance
CE
Standards Compliance
IEEE 802.3 10BASE-T
IEEE 802.3u 100BASE-TX
IEEE 802.3ab Gigabit 1000BASE-T
IEEE 802.3x flow control and back pressure
RFC 768 UDP
RFC 791 IP
RFC 792 ICMP
RFC 2068 HTTP
Environment
Operating Temperature: -35 ~ 75 degrees C
Relative Humidity: 90%@60 degrees C (non-condensing)
Storage Temperature: -40 ~ 85 degrees C
Relative Humidity: 90%@60 degrees C (non-condensing)

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2. INSTALLATION
This section describes the hardware features and installation of the Industrial Cellular Gateway on the desktop or
mounting. For easier management and control of the Industrial Cellular Gateway, familiarize yourself with its display
indicators and ports. Front panel illustrations in this chapter display the unit LED indicators. Before connecting any
network device to the Industrial Cellular Gateway, please read this chapter completely.
2.1. Hardware Description
2.1.1. Cellular Gateway Front Panel
The front panel provides the monitoring of the Cellular Gateway’s simple interfaces. Figure 2-1 & 2-2 shows the front
panels of the Industrial Cellular Gateways.
Figure 2-1 ICG-2510W-LTE Front Panel Figure 2-2 ICG-2510WG-LTE Front Panel

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Reset Button
On the front of the ICG-2510W(G)-LTE series, the reset button is designed to reboot the Industrial Cellular Gateway
without turning off and on the power. The following is the summary table of the reset button functions:
Figure 2-3 Rest Button of ICG-2510W(G)-LTE Series
Reset Button Pressed and Released
Function
> 15 sec: Factory Default
Reset the Industrial Cellular Gateway to Factory Default
configuration. Industrial Cellular Gateway will then reboot and
load the default settings shown below:
。Default username: admin
。Default password: admin
。Default IP address: 192.168.1.1
。
Subnet mask: 255.255.255.0
2.1.2. LED Indications
The front panel LEDs indicate instant status of port links, data activity and system power; it helps monitor and
troubleshoot when needed.
System
LED
Color
Function
PWR Blue
Lights
Indicates the system is powered on.
Off
Indicates the system is powered off.
SYS Blue
Blinking
Indicates the system works properly.
Off
Indicates the system does not work.
Wi-Fi Blue
Lights
Indicates the Wi-Fi is active.
Off
Indicates the Wi-Fi is not active.
LTE Signal
(L)
Blue Lights Indicates the signal is low.
LTE Signal
(H)
Blue Lights Indicates the signal is normal or high.
SIM1 & 2 Blue
Lights
Indicates the SIM1 or SIM2 is connecting successfully.
Off Indicates the SIM1 or SIM2 is connecting unsuccessfully or no
SIM card inserted.