Maxtor Personal Storage 3100 User manual

Personal Storage 3100 Installation Guide
www.maxsupportPS3100.com
Pre-Installation:
Thank You
Thank you for selecting a Maxtor Personal Storage product. Please
follow these instructions to take full advantage of its features.
Handling Precautions
If these handling precautions are not followed, damage to the Personal
Storage product may result-which may void your product warranty.
Please see the warranty section for additional information.
•DO NOT open the product.
Opening the product will void
the warranty
DO NOT bu•mp, jar, drop, or
move this device while in
operation as it may result in
loss of data
DO NOT•stack the Personal
Storage 3100
DO NOT•set or operate the
Personal Storage 3100 on its
side
DO•NOT disconnect any
cables while copying files
without properly unplugging or
dismounting the device via
your operating system - as this
can result in data loss and
possible damage to the internal
hard drive
DO NOT•send any liquids or
drinks on the product - as they
will damage the internal
electronics
Hardware and Operating System Requirements for
Windows PC
•Pentium II-class equivalent processor or later
•Windows 98SE, Me, 2000 or XP
•64MB RAM or more as required by operating system
•Internet connection (for Windows 98SE)
NOTE: Macintosh Systems are NOT supported with this product.
Kit Components
The Maxtor Personal Storage 3100 comes complete with
components shown here. Please familiarize yourself with each of
these items prior to installation.
•Personal Storage 3100
•Power Adapter
•USB Interface Cable
•Maxtor Limited Warranty
USB Backward Compatibility
The Maxtor Personal Storage 3100 is backward compatible and
can be used with current computer systems with built in USB 1.1
ports. If your computer does not have USB 2.0 support built in, a
USB 2.0 PCI adapter card is required to achieve the USB 2.0 data
transfer rates.

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Windows PC Software Setup:
Windows Millennium/2000/XP
Maxtor has completely prepared your new personal storage 3100
with one large FAT32 partition. After you connect the drive to your
computer (see Part 3 Hardware - Installation for more
information), Windows will detect the "USB Mass Storage Device"
and install the drivers for it. Allow up to two minutes for your
computer to recognize the drive. Restart your system. Your drive
is now ready to use.
Windows 98SE
Additional drivers are required to use the Maxtor Personal Storage
3100 with Windows 98SE. These drivers can be downloaded from:
www.maxsupportPS3100.com
NOTE: The software drivers MUST be installed prior to connecting
the Personal Storage 3100 to your Windows PC.
File Name: PS3100_98SE_Drivers.exe
File Download Size: 1.61 MB
File Version: 1.0
Compatible Operating Systems: Windows 98
Click on the link for "Download Personal Storage 3100/Win98SE
Driver".
Please follow these steps for proper installation:
1. Download and extract PS3100_98SE_Drivers.exe to the
computer to which you connect the Personal Storage to. Maxtor
suggests that you extract the file to the C:\> drive.
2. Browse to the C:\PS3100_98SE_Drivers folder and double-click
on the 3100_98SE_Drivers file. This will launch the InstallShield
Wizard.
3. At the Welcome Screen, click Next
4. Review and accept the terms of the License Agreement and
click Next.
5. At this point, the drivers will install for the Personal Storage
3100. When prompted, click Finish.
6. Close all windows and shutdown your PC
7. Connect the Personal Storage 3100 to your PC and reboot.
Hardware – Installation:
Personal Storage 3100 Installation
To connect your new Maxtor personal storage 3100 to your
computer, please follow these simple steps. If these steps are not
performed in order, the Personal Storage 3100 may not function
properly.
Powered Cord Connections
1. Ensure that your computer is turned on and is running one of
the required operating systems.
Plug the one-pin male connecto2. r into the back of the Personal
Storage 3100’s DC power-in connector.
3. Connect the female end of the power cord into the power
adapter.
4. Plug the male connector from the power adapter into your
power source.
Figure 1 - Connecting the Power

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USB Data Cable Connections
1. Plug the larger end of the USB cable into available USB port on
your computer.
2. Plug the smaller end of the USB cable into the USB connection
on the Maxtor Personal Storage 3100.
Figure 2 - Connecting USB Data Cable Connections
Disconnecting the Personal Storage 3100
1. Right-click on the Windows Unplug or Eject Hardware icon in
your System Tray located at the bottom right order of your
screen
2. Unplug the male connector from the power cord in your
electrical wall outlet
3. Unplug the smaller end of the USB cable in the USB connection
of the Personal Storage 3100
Reconnecting the Personal Storage 3100
1. Plug the male connector from the power cord into your electrical
wall outlet.
2. Plug in the smaller end of the USB cable into the USB
connection on the Personal Storage 3100.
Formatting Your Drive
Optional for Windows 98SE/2000/Me/XP
Your Maxtor Personal Storage 3100 drive was formatted at the
factory with the Windows FAT32 file system. The FAT32 file system
limits any file to a maximum size of 4GB. If you are running
Windows 98SE or Me, consider upgrading to Windows 2000 or XP
to take advantage of the NTFS file system.
If you are running either the Windows 2000 or XP operating
system, consider reformatting your drive to the NTFS file system.
The NTFS file system provides several advantages, including
support for very large files. See “Formatting Your Drive with NTFS”.
Your new drive will display a drive capacity that is slightly less than
the capacity stated on the box. This is normal. For a complete
explanation, see “General Troubleshooting & FAQs” for more
information.
Formatting Your Drive with NTFS
This section describes how to format your drive with the NTFS file
system for Windows 2000 or XP. Please note that formatting the
drive destroys all data contained on that drive. Make a backup copy
of all your data before formatting your drive.
To format the drive for NTFS
1. Select Start →Settings →Control Panel.
2. Double-click Administrative Tools.
3. Double-click Computer Management.
4. Double-click Disk Management (located under the Storage
icon).

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5. To format into two or more logical partitions, use the partitioning
feature in the Disk Management utility. For more information,
press F1 to access Help and enter partition in the keyword field.
6. Right-click on the icon for your new drive in the window that
appears. FAT32 should be listed in the column labeled File
System.
7. Select Format from the menu.
8. Select NTFS in the File System field. Click OK when you are
ready to format your drive. Formatting time varies based on your
system speed, the interface used, and the drive’s capacity.
Troubleshooting & FAQs
1. The Personal Storage 3100 does not appear on my system.
a. Is the drive running?
Make sure all power connectors on the drive and power
adapter are securely plugged in. If the drive is plugged into a
power strip, try plugging it directly into the wall outlet.
Is the USB cables connected properly?b.
Verify that the cables are connected according to the
installation instructions in “Step 3 Hardware Installation –
Power Cord Connections”.
Have you tried cycling the power for the drivec. ?
•While your computer is running, unplug the USB cable
from the drive, and then unplug the drive’s power cord.
Wait ten seconds; plug the power cable back into the•
drive.
•Wait another ten seconds, plug the USB cable in. See if
the drive appears on your system.
Is your USB interface card recognized and working prd. operly
in the Device Manager? To open the Device Manager:
•Select →Start →Settings →Control Panel.
•Double-click the System icon. The System Properties
dialog box appears.
98SE and Me: Select the Device Manager tab.
2000 or XP: Select the Hardware tab and then click
Device Manager.
•Double-click the entry for the Universal Serial Bus
Controller.
e. If using Windows 2000/XP: Have you installed the latest
Microsoft Service Pack? The most current Service Pack(s)
contain drivers that assist with the recognition of USB
devices. Go to www.microsoft.com for more information.
f. Have you run Diagnostic Utilities for the Personal Storage
3100?
File Name: PS3100_DIAG.EXE
File Download Size: 500 KB
File Version: 1.0
Compatible Operating Systems: Windows 98SE, Me, 2000
and XP
Click on the link for "Download Personal Storage 3100
Diagnostic Utility".
1. Download and extract PS3100_DIAG.EXE to the
computer to which you connect the Personal Storage to.
Maxtor suggests that you extract the file to the C:\> drive.
2. Browse to the C:\PS3100_Diag folder and double-click
on the 3100_diagnostic.exe file.
3. This will launch the Maxtor Diagnostics Tool for the
Personal Storage 3100.

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4. Click on the Short Test button to perform the diagnostic
test on the drive. Test time(s) may vary.
5. When finished click Exit. If the word, Pass is displayed,
the drive is functional and no defects were found; if an
error code is generated, please contact Maxtor for further
assistance.
2. My computer shows less drive capacity than on the box
label.
Hard drive capacity is defined in terms of decimal (base 10)
capacity. In decimal notation, one megabyte (MB) is equal to
one million bytes and one gigabyte (GB) is equal to one billion
bytes. We are most accustomed to the decimal system in
everyday life. However, computers use the binary (base 2)
numbering system. In the binary numbering system, one
megabyte is equal to 1,048,576 bytes, and one gigabyte is
equal to 1,073,741,824 bytes. Windows uses the binary
numbering system. When you use your system to check your
drive’s capacity, multiply the value shown (displayed in base 2
megabytes) by 1,048,576 to determine the decimal equivalent
for the hard drive's capacity.
3. My applications run slowly using the USB 1.1 interface.
When you connect the drive to your system using the USB 1.1
interface, the data transfer rate is approximately 1 MB per
second. Maxtor does not recommend installing applications on a
drive using the USB 1.1 interface. You can however use your
drive to store the data for many applications over a USB 1.1
interface.
4. I get a message stating that I have a high-speed device
connected to a low-speed port in Windows XP.
This is normal. Windows XP is letting you know that you have
connected your USB 2.0 drive to a USB 1.1 port and you will not
have the high-speed capabilities that you would have with a
USB 2.0 port.
5. I’m having data transfer performance problems with my
USB 2.0 adapter card.
Maxtor drives will run as fast as the host adapter card will allow
(up to the maximum burst rate of 480 Mb per second). If you are
having performance issues, make sure the card’s drivers are the
most current available and that they are installed properly.