Maxtor SERIAL ATA HARD DRIVE User manual

ATA HARD DRIVE
Installation Guide
P/N: 20210100/A

Contents
1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Handling the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . 2
Operating System Requirements . . . . . . . . . . . . . . . . . . . . 3
Back Up Your Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Important Notice for Drives Larger than 137 GB . . . . . . . . 3
Installing the Drive with an Ultra/ATA PCI Card . . . . . . . 3
Installing the Drive in a Macintosh . . . . . . . . . . . . . . . . . . 4
2 Installing the Hard Drive . . . . . . . . . . . . . . . . . . . . 6
Removing the System Cover . . . . . . . . . . . . . . . . . . . . . . 6
Setting the Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Mounting the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . 10
Attaching the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Configuring the System BIOS . . . . . . . . . . . . . . . . . . . . 15
3 Formatting the Hard Drive . . . . . . . . . . . . . . . . . 18
Installing Hard Drive as a Boot Drive . . . . . . . . . . . . . . . 21
Installing Hard Drive to Replace Existing Hard Drive . . . 23
Installing Hard Drive as an Additional Hard Drive . . . . . . 23
Using a Drive Larger than 137 GB . . . . . . . . . . . . . . . . . 25
4 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Installation Troubleshooting . . . . . . . . . . . . . . . . . . . . . . 28
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . 32
Contacting Maxtor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

intentionally blank page

Getting Started 2
1
Getting Started
Thank you for selecting a Maxtor hard drive storage product. This
installation guide will lead you through the installation of your hard drive.
The Maxtor Retail Hard Drive Kit includes the components shown in
Figure 1. Your computer may need some or all of these parts to
complete the installation. You will also need the tools shown in Figure 2
on page 3 including a full version of your operating system to install the
hard drive in your computer.
Handling the Hard Drive
Your hard drive should be handled with care during unpacking and
installation. Damage to hard drives is typically caused by rough handling,
shock, vibration, or electrostatic discharge (ESD). Be aware of the
following precautions when unpacking and handling your hard drive:
•Save the packing materials in case you need to return your hard drive.
•Allow the hard drive to reach room temperature before opening
the anti-static bag.
•Handle the hard drive by its sides. Do not touch the circuit board
electronics on the bottom of the hard drive.
•Do not connect or disconnect any hard drive cables when the
system is powered on.
•Do not drop, jar, or bump the hard drive.
Max•Blast™
Quick Start Poster
(not included with all kits)
Maxtor ATA
Hard Drive
Mounting Screws
Figure 1. Included in this Kit
ATA Interface
Cable
This Installation
Guide
MaxBlast 3
Installation CD

1
3Getting Started
Back Up Your Data
Protect your data by backing up existing hard drives before installing
your new Maxtor hard drive.
Important Notice for Drives Larger than 137 GB
Windows 98, Me, 2000 (before Service Pack 3), and XP (before Service
Pack 1) operating systems do not properly support the full capacity of an
internal drive larger than 137 GB. See “Using a Drive Larger than 137 GB”
on page 25 for more information.
Installing the Drive with an Ultra/ATA PCI Card
If you are installing this hard drive with an Ultra/ATA PCI adapter card,
use the ATA card documentation to install the card before installing the
hard drive. Some older systems require the use of an ATA card to fully
recognize higher capacity hard drives.
System User Manual
Operating System
CD and Boot Disk
Philips Screwdriver
Small Needle-Nose Pliers
Figure 2. Required Tools

Getting Started 4
1
Installing the Drive in a Macintosh
If you are installing a drive larger than 137 GB in any Mac, you
must connect the drive to a Mac-compatible Ultra ATA/133 PCI
card to access the full capacity of the drive.
See “Using a Drive
Larger than 137 GB” on page 25 for more information.
If you have a system older than the Power Mac G4, Maxtor
recommends that you attach your drive to a Mac-compatible ATA PCI
card (not included) instead of the on-board ATA controller.
For detailed information on mounting an internal drive in your
Macintosh, go to www.apple.com/support. Once you have mounted
the drive, use this guide to assist you in setting the drive jumper and
attaching the ATA cable.
If you have a Power Mac G4 (Mirrored Drive Door) system, the
jumpers on additional hard drives attached to the built-in ATA ports
must be set to cable select, not to master or slave.
You can format (initialize) and partition the drive using the Apple Drive
Setup Utility (for Mac OS 8.6 or higher) or the Apple Disk Utility (for
Mac OS X). Note that on all beige Power Mac G3 systems (Desktop,
Minitower, All-In-One) and some iMac models (333MHz G3 and
slower), Mac OS X can only be installed on a partition that is within
the first 8 GB of the drive.

1
5Getting Started
intentionally blank page

Installing the Hard Drive 6
2
Installing the Hard Drive
This chapter describes how to physically install the hard drive in
your computer. The installation steps are as follows:
•Remove the system cover.
•Set the jumper.
•Mount the hard drive in your computer.
•Attach the cables.
•Configure the BIOS (Windows-based systems only).
Removing the System Cover
1.
Turn your computer off.
2. Unplug your system from the electrical outlet.
3.
Remove the cover from your system case. Refer to your
system user manual for instructions on removing the cover, or
obtain the services of a qualified installation technician.
4. Attach a grounding strap or touch a metal portion of
your computer case.
This will ground you to minimize the
risk of exposing the hard drive to electrostatic discharge.
Figure 3. Removing the
System Cover

2
7Installing the Hard Drive
Setting the Jumper
A jumper is a small plastic piece that slides over a pair of configuration
pins. (See Figure 4.) The next step in the installation process is to set the
jumper on the back of your hard drive so your system can identify the
hard drive.
The following definitions describe the jumper settings:
Master. This setting can be used if you will be using the new hard
drive as a primary master boot drive or a secondary master additional
storage drive. The hard drive should be connected to the black (master)
connector at the end of the ATA cable.
Slave. This setting can be used if you will be using the new hard drive
for additional storage only and is not typically used for boot devices on
Windows-based systems. The hard drive should be connected to the
gray (middle) connector on the ATA cable.
Cable Select. This setting is an alternate method of hard drive
identification that can be used instead of the master and slave settings.
With cable select enabled, all hard drives positioned on the black
(master) connector of the ATA cable will identify as master, and all hard
drives positioned on the gray (middle) connector will identify as slave.
To properly configure cable select, all devices on the same ATA cable
must use the cable select jumper setting and be connected with a 40-pin
Ultra ATA cable like the one included. Before installing a new hard
drive, Maxtor recommends that you check to see if any device currently
Figure 4. A Jumper

Installing the Hard Drive 8
2
attached to the ATA cable you wish to use is configured as cable select.
You may need to consult the documentation for this device or its
manufacturer for jumper configuration information.
Older systems that do not support Ultra ATA/66 speeds or are dated prior
to November 1998 may not be able to use the cable select jumper option.
If you are uncertain whether your system can use the cable select option,
use the master/slave settings instead.
Determining the Correct Jumper Setting
The correct jumper setting for your hard drive depends on your current
system configuration and how you want to use the new hard drive.
The recommended jumper settings below will work on many, but not
all, systems. See “Typical ATA Device Configurations” on page 13 for
other common scenarios.
•If you are building a new system, use the cable select setting on all
ATA devices to make it easier to configure your system.
•If you have an existing system, check the jumper settings on your
current boot drive and your CD-ROM drive. If these drives are
using master/slave jumper settings, use the master/slave jumper set-
tings on your new hard drive. If your current boot drive and CD-
ROM drive are using the cable select setting, use cable select on the
new hard drive.
Figure 5. Common
Jumper Blocks
Determine the jumper style and
settin gs using Figure 6 on page
9 or the diagram on the drive
Style A1 Style A2
Style B or C

2
9Installing the Hard Drive
Internal CD-ROM, DVD, Zip, and Jaz drives with an ATA interface are
known as ATAPI-compliant devices. If the new hard drive is being
attached to a cable to which an ATAPI drive is already attached, you
should configure the hard drive as master and the ATAPI device as slave
OR both devices as cable select, with the ATAPI device attached to the
gray connector on the ATA cable. To avoid potential issues with hard
drive detection and performance, Maxtor does not recommend attaching a
hard drive as a slave on the same cable as an ATAPI device. (For cable
configuration, see “Existing System with Single ATAPI (CD/DVD/Zip)
Drive and Previously Installed Additional Storage Device” on page 14.)
Placing the Jumper
Most hard drives come preconfigured with one jumper in the cable
select or master position. To reconfigure the jumper setting, do the
following:
1.
After removing the drive from its anti-static bag, match the
jumper block on the rear of the drive to one of the jumper
block styles shown in Figure 6.
2. Configure the drive as master, slave, or cable select (CS) by
using pliers to move the jumper into the appropriate
position on the jumper block shown in Figure 6.
If you are unable to match your drive jumper block to one of the styles
shown, refer to the jumper settings diagram on the drive label.
Style A1
(Includes
DiamondMax 16)
Style B
(Includes DiamondMax
Plus 8 and Fireball 3)
Style C
(Models D740X-6L
and D540X-4K)
Cable
Select
Slave
Master
Cable
Select
Slave
Master
Cylinder
Limitation
Jumper (CLJ)
Style A2
(Includes
DiamondMax Plus 9)
Figure 6.
Jumper Block Positions

Installing the Hard Drive 10
2
Mounting the Hard Drive
Before mounting the hard drive in your system, you need to determine
whether you are installing the hard drive in a 3.5-inch or 5.25-inch
device bay. If you are unable to locate an available device bay in your
computer, please consult your system user manual.
3.5-inch Device Bay Installation
Many systems have an available 3.5-inch bay located adjacent to the
floppy drive.
•
Mount the hard drive in the 3.5-inch bay using the screws
provided.
See Figure 7.
Some systems may not have enough room to plug in the cables after the
hard drive is mounted. You may need to attach the ATA and power
supply cables first.
5.25-inch Device Bay Installation
When installing the hard drive in a 5.25-inch bay (such as where CD-
ROM drives are typically installed), you first need to attach mounting
brackets (not included) to the hard drive. Mounting brackets are
included in the Maxtor Hard Drive Mounting Kit, sold separately at
www.maxstore.com or at your local computer hardware store.
1. Attach the mounting brackets to the hard drive using the
screws included with this kit.
See Figure 8 for details.
Figure 7. Typical 3.5-inch
Device Bay Installation
Figure 8. Mounting the Brackets
on the Hard Drive

2
11 Installing the Hard Drive
2. Tighten the screws securely. Be sure you do not over-tighten
the screws as this will strip the threads in the drive's housing.
3. Once you have attached the brackets to the hard drive,
mount the hard drive in the 5.25-inch bay using the screws
provided with the mounting brackets.
Mount the hard drive as
close to the bottom of the device bay as possible with the label
facing up.
Attaching the Cables
An Ultra ATA cable no longer than 18 inches is recommended for all
UDMA-capable hard drives and is required for hard drives configured as
cable select.
Maxtor strongly recommends using the Ultra ATA
cable included in this package for maximum compatibility.
The connectors on the ATA cable and power cable are keyed to prevent
improper connection to the hard drive.
When connecting the power or ATA cable, push the connector straight
into its socket. Do not rock the connector into place, as this can damage
the hard drive or the system.
1. Locate an available ATA connector on the motherboard or
an installed ATA PCI adapter card.
If you are unable to locate
this connector, consult the user manual for your system or ATA
adapter card.
Power Supply
Cable
ATA Interface
Cable
Slave (Gray)
Master
(Black)
Motherboard
or PCI (Blue)
Figure 9. Connecting the Cables

Installing the Hard Drive 12
2
2. Plug the blue connector on the provided Ultra ATA cable
straight into the ATA connector on your motherboard or
ATA adapter card.
The correct orientation of the cable connector
can be found by matching the key notch on one side of the cable
connector with the corresponding groove in the ATA connector.
3.
If the hard drive has been configured as a master, plug the
black cable connector into the ATA connector on the rear of the
hard drive.
If the hard drive has been configured as a slave,
plug the gray cable connector into the ATA connector on the hard
drive. If the hard drive has been configured as cable select and will
be used as the boot drive, plug the black cable connector into the
ATA connector on the hard drive. If the hard drive has been
configured as cable select and will be used as additional storage only,
plug either the black or gray cable connector into the ATA
connector on the hard drive.
4.
Connect the power cable to the hard drive.
5. If you are attaching a second device to the same ATA cable,
plug the ATA and power connectors into this device.

2
13 Installing the Hard Drive
Typical ATA Device Configurations
Most systems are capable of holding four ATA/IDE devices, two
devices on the primary cable and two devices on the secondary cable or
port. Typical configurations are as follows:
New System or Failed Boot Drive
(See “Installing a New Boot Drive (Windows 98, Me)” on page 19.)
Cable Position Device
Primary Master, 0: Boot Drive (New Maxtor Drive)
Primary Slave, 1: No Device
Secondary Master, 0: CD-ROM
Secondary Slave, 1: No Device
Existing System with Single ATAPI (CD/DVD/Zip) Drive
(See Figure 10 and “Installing an Additional Storage Drive or
Replacement Boot Drive (Windows 98, Me, 2000, XP)” on page 23.)
Cable Position Device
Primary Master, 0: Boot Drive
Primary Slave, 1: Additional Storage Drive (New Maxtor Drive)
Secondary Master, 0: CD-ROM
Secondary Slave, 1: No Device
Primary Master, 0
Primary
Figure 10. Typical
Device Configuration
(Boot Drive)
Primary Slave, 1
(Additional
Storage)
Connection
Motherboard
Secondary
Connection
Motherboard
Secondary Master,
Secondary Slave, 1
(Open)
0 (CD-ROM)

Installing the Hard Drive 14
2
Existing System with Two ATAPI (CD/DVD/Zip) Drives
(See Figure 10 and “Installing an Additional Storage Drive or
Replacement Boot Drive (Windows 98, Me, 2000, XP)” on page 23.)
Cable Position Device
Primary Master, 0: Boot Drive
Primary Slave, 1: Additional Storage Drive (New Maxtor Drive)
Secondary Master, 0: CD-ROM
Secondary Slave, 1: CD-ROM or DVD
Existing System with Single ATAPI (CD/DVD/Zip) Drive and
Previously Installed Additional Storage Device
(See Figure 10 and “Installing an Additional Storage Drive or
Replacement Boot Drive (Windows 98, Me, 2000, XP)” on page 23.)
Cable Position Device
Primary Master, 0: Boot Drive
Primary Slave, 1: Additional Storage Drive (Previously Installed)
Secondary Master, 0: Additional Storage Drive (New Maxtor Drive)
Secondary Slave, 1: CD-ROM or DVD

2
15 Installing the Hard Drive
Configuring the System BIOS
Before partitioning and formatting your hard drive, you must tell the
system what type of hardware you are using. This is referred to as
configuring the system BIOS . Your computer system provides an initial
setup utility (CMOS Setup) for this purpose. Some systems may have
the BIOS already set to auto-detect a hard drive after connecting the
cables, thus eliminating the need to enter the Setup utility. If this is the
case, the new Maxtor hard drive will be identified on the screen as the
system boots. You can then proceed with the instructions for
“Formatting the Hard Drive” on page 18.
Every system BIOS is different. The instructions supplied in this section
are not meant to be followed word for word, but are provided as a
guideline. Refer to your system manual for specific information about
your system BIOS.
1.
Turn on the monitor.
2. Power on the system and look for an on-screen message
indicating which function key to press to enter Setup.
The
function keys used for entering BIOS setup vary between
manufacturers. Some of the more common function key messages that
will appear include “Press DEL to enter SETUP,” “F2 = SETUP,”or
“Press F1 to enter SETUP.” See Figure 11 for an example.
On some newer systems, the function key message for entering
CMOS Setup disappears before you get a chance to read the screen.
Also, some monitors are slow to display text when powering up
Figure 11. Typical BIOS
Setup Message

Installing the Hard Drive 16
2
the system, so you may need to restart your computer to read the
message.To make it easier to read the function key message:
a. Press the Pause/Break key after the memory count to
pause the system boot.
The Pause/Break key is usually located
in the upper right corner of your keyboard (see
Figure 12). Pausing the boot will give you time to locate the
function key message.
b.
Press the Enter key to resume system boot.
3. Immediately after the function key message appears, press
the indicated key to enter Setup.
Within the BIOS Setup
utility, navigation is limited to keyboard commands. The active
function keys are usually Esc, Tab, Page Up, Page Down, Enter, +,
-, spacebar, number, and arrow keys. The BIOS Setup utility
usually has keyboard instructions located somewhere on the screen.
4. Upon entering Setup, highlight the auto-detect IDE/HDD
hard drives option (if displayed) and press Enter.
This will
allow the system to automatically detect the devices on your
primary and secondary ATA channels.
Some BIOS Setup utilities do not have an auto-detect option on the
first page. In this case, choose the Standard CMOS option to detect
the hard drive.
Figure 12. Pause/Break Key
on a Keyboard

2
17 Installing the Hard Drive
5. After the hard drives are detected, save the settings.
If you are unable to locate the function key message to enter CMOS
Setup or are experiencing difficulty with hard drive detection in the
BIOS, refer to your system manual or contact your system manufacturer.
6. Exit Setup and power off the system.

Formatting the Hard Drive 18
3
Formatting the Hard Drive
This chapter describes how to format and partition your new hard drive
using the MaxBlast software on a Windows system. Maxtor strongly
recommends that all Windows customers use the MaxBlast installation
software, rather than FDISK or the Windows Disk Management tool,
to partition and format the hard drive.
Choose from one of the following typical hard drive
installation options:
•New system with boot drive installation or replacing a failed boot
drive in an existing system. Depending on which operating system
you wish to install, see “Installing a New Boot Drive (Windows 98,
Me)” on page 19, or “Installing a New Boot Drive (Windows
2000, XP)” on page 21.
•Existing system with original boot drive and you want to copy all
your data to the new hard drive to use it as a boot drive. See
“Installing an Additional Storage Drive or Replacement Boot Drive
(Windows 98, Me, 2000, XP)” on page 23.
•Existing system with original boot drive and you want to use your
new hard drive as additional storage only. See “Installing an Addi-
tional Storage Drive or Replacement Boot Drive (Windows 98,
Me, 2000, XP)” on page 23.
Drives Larger than 137 GB: To avoid
data loss, do not create partitions
larger than 137 GB on your drive
unless it is attached to an Ultra ATA/
133 PCI card or your system is
capable of properly accessing the full
capacity of drives larger than 137 GB.
See “Using a Drive Larger than 137
GB” on page 25 for more information
.