MCZ PHILO COMFORT AIR 14 UP! M2 User manual

INSTALLATION GUIDE GB
SEALED PELLET STOVE
PHILO COMFORT AIR 14 M2
PHILO COMFORT AIR 14 UP! M2
PART 2 - OPERATION AND CLEANING
Translation of original instructions

II
TABLE OF CONTENTS
TABLE OF CONTENTS .................................................................................................. II
13FIRST STARTUP.....................................................................................................3
14GRAPHIC PANEL.....................................................................................................4
15DISPLAYS ..............................................................................................................6
16OPERATING MODES................................................................................................9
17SELECTING THE OPERATING MODES.......................................................................13
18MANUAL MODE....................................................................................................14
19AUTO MODE.........................................................................................................15
20COMFORT MODE...................................................................................................16
21OVERNIGHT MODE ...............................................................................................17
22TURBO MODE.......................................................................................................18
23  FANS..................................................................................................................19
24SILENT MODE.......................................................................................................21
25START&STOP .......................................................................................................22
26CHRONOSLEEP....................................................................................................25
27  WIFI/WPS/BLUETOOTH......................................................................................34
28SHUTDOWN.........................................................................................................37
29EXTRA DISPLAYS..................................................................................................38
30USER MENU.........................................................................................................41
31PELLET LEVEL SENSOR..........................................................................................46
32EXTERNAL THERMOSTAT.......................................................................................47
33SAFETY DEVICES ..................................................................................................48
34ALARMS ..............................................................................................................49
35RECOMMENDATIONS FOR SAFE USE.......................................................................56
36CLEANING ...........................................................................................................57
37TROUBLESHOOTING .............................................................................................69
38CIRCUIT BOARD ...................................................................................................72

3
13-FIRST START-UP
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WARNINGS BEFORE IGNITION
GENERAL WARNINGS
Remove all parts that may burn from the brazier and the glass (manual, various adhesive labels or any polystyrene).
Check that the brazier is positioned correctly and rests properly on the base.
The rst ignition may not be successful as the feed screw is empty and does not always manage to load the brazier
with the required amount of pellets in time to light the ame.
CLEAR THE FAILED IGNITION ALARM FROM THE STOVE PANEL OR APP.
REMOVE THE PELLETS LEFT IN THE BRAZIER AND REPEAT IGNITION.
If, after repeated attempts, the ame fails to ignite, despite a regular ow of pellets, check the correct positioning of the brazier, which
mustrest snugly against theslots.If no anomaly is found during this inspection, there may be a problem with the product components
or installation may not be correct.
REMOVE THE PELLETS FROM THE BRAZIER AND CONTACT AN AUTHORISED TECHNICIAN.
Do not touch the stove during the rst start-up, as it is during this phase that the paint sets. If you touch the paint,
you may expose the steel surface.
It is good practice to ensure eective ventilation in the room during the initial start-up, as the stove will emit some
smoke and smell of paint.
If necessary, touch up the paint with the spray can of the specic colour.
Do not stand close to the stove and, as mentioned, air out the room. The smoke and smell of paint will disappear after about an hour of
operation, however, they are not harmful in any case.
The product will be subject to expansion and contraction during the start-up and cooling stages, therefore slight
creaking noises may be heard. This is perfectly normal as the structure is made of laminated steel and must not be
considered a defect.
Upon rst ignition, for the rst pellet hopper, it is recommended to start the stove at maximum power so that the structure and the
smell of the paint settle more quickly.
It is recommended to install the ceramic or serpentine stone cladding after the rst successful ignition.
DO NOT EXPECT HEATING EFFICIENCY IMMEDIATELY!!!

4
14-GRAPHIC PANEL
MAESTRO GRAPHIC PANEL
The“foldaway” panel is located at the back of the product. Grasp the panel at the sides with your hand and lift it. The panel will block in
the raised position. The display is graphic only while the controls are“soft touch”
Attention! It is advisable to put the panel in the “HIDDEN” position while loading the pellet.

5
14-GRAPHIC PANEL
Technical Dept. - All rights reserved - Reproduction prohibited
KEY FUNCTIONS
CONTROL AND MENU SCROLLING KEYS FAN CONTROL MENU
NAVIGATION IN THE DIFFERENT OPERATING
MODES (PROGRAMMES)
ON/OFF AND CONFIRMATION OF MENU
CHOICES
START&STOP ENABLING/DISABLING
GRAPHIC DISPLAY
CHRONO/SLEEP ENABLING/DISABLING

6
15-DISPLAYS
DISPLAY AT FIRST PRODUCT IGNITION
The display shows an additional sequence to that described in the following paragraph only when the product is rst powered up. This
additional sequence makes it possible to adjust/conrm the current date and time (to make the adjustment later, see the dedicated user
menu paragraph).
DISPLAY UPON SUBSEQUENT PRODUCT FEEDING
Each time the product is powered, the display shows the following sequence:
The Bluetooth sensor (if active) will search for the previously paired devices (see the Bluetooth chapter).

7
15-DISPLAYS
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Display with the product o
1. WI-FI active and connected, the icon is only present if the product is connected to a router or a network.
2. Bluetooth active and/or connected.The icon is present if the Bluetooth has been activated and turns blue if it is connected to a
paired device.
3. Room temperature recorded by the local probe or remote control (OPTIONAL)
4. Current time
5. Active Chrono Programming
6. Icon that identies the need for end-of-season maintenance (2000 h)
7. Pellet reserve light (OPTIONAL)
8. OFF/STANDBY in case of active START&STOP.
The keys are all lit because during this phase each key can allow you to activate functions or access dedicated menus
The icon has a steady white light if the product is o and cold. For the other lighting states of the key, see the shutdown chapters.
After 2 minutes (standard time that can be changed from the menu), the displays goes into standby/energy saving mode (see chap.
“DISPLAYS”)

8
15-DISPLAYS
Display with the product on
1. COMFORT mode
2. Operating mode crown
3. WI-FI active and connected
4. Bluetooth active and connected
5. AUTO mode
6. OVERNIGHT mode
7. Room temperature recorded by the local probe or remote control (OPTIONAL)
8. Flame power in MANUAL mode or room temperature set in AUTO/COMFORT/OVERNIGHT mode
9. TURBO mode
10. Pellet reserve light (OPTIONAL)
11. MANUAL mode (the active mode shown in this picture)
12. Chrono or Sleep active (see dedicated paragraph for the correct iconography for each function)

9
16-OPERATING MODES
Technical Dept. - All rights reserved - Reproduction prohibited
MAESTRO technology allows the heater to express its utmost potential with even an easier and more intuitive use. A real integrated
micro-computer communicates with your smartphone and further improves the performance of the equipment that continues to work
perfectly even in non-ideal conditions.
It has 5 preset settings making product management even easier, the consumption of the fuel is optimised and improves the comfort of
use, as it can reach extremely quiet operation.
The available settings are:
COMFORT Ideal for all situations requiring maximum comfort. This mode allows an optimised consumption of the fuel to guarantee
a good heating capacity and the best possible silent operation. Once this mode is activated, the user only has to choose the desired
temperature and the appliance will independently manage the ame and ventilation power to ensure maximum comfort. In fact, in this
mode it is not possible to change the power and ventilation, managed intelligently by the MAESTRO system.
AUTO if you prefer traditional automatic operation with the option of setting the temperature and ventilation.
OVERNIGHTGuaranteesthemaximumsilencepossible(noisereduced up to 4 times) allowing the maintenance of the roomtemperature.
This mode is designed, in fact, for night-time operation or temperature conservation in an already pre-heated room ensuring the lowest
possible acoustic impact. In Overnight mode consumption and ventilation are managed intelligently by the MAESTRO system and for this
reason it is not possible to change its values.
MANUAL For those who prefer to use the product in the traditional manner without any temperature control. In this mode the user can
freely choose the mix of ame power and ventilation regardless of consumption or silence.
TURBOOperation at maximum power and ventilation expressed by the product for a limited time (20 min) in order to allow rapid heating
of a cold room. For the expected performance and consumption in this mode, this function can be reactivated only once every hour.
Quiet operation * Comfort** Heating capacity Reduced consumption
COMFORT
OVERNIGHT
TURBO
AUTO
MANUAL
* In operation, during start-up and shutdown
** Gradual heat emission, glass cleaning and combustion chamber cleaning

10
16-OPERATING MODES
DISPLAY STANDBY
The panel automatically goes into STAND-BY mode after a 2”time-out (the time can be changed from the panel menu).
The stand-by mode still indicates changes in the operating mode of the equipment (e.g.: pellet reserve, shutdown or cooling) and the
room temperature changes with a 60 second interval.
DISPLAY WITH THE PRODUCT OFF
When the display is in stand-by with the product o, the room
temperature, the current time and the word OFF appear; the keys
below turn o.
Simply press any key to awaken the display from this state.
DISPLAY WITH THE PRODUCT ON
When the display is in stand-by with the product on, the room
temperature, the current time, the word ON and the equipment
operating mode icon appear.
Simply press any key to awaken the display from this state.