Mediatrix 1104 User manual

Mediatrix®1104
Reference Manual
SIP Version
Product Version 5.0 Document Revision 05
August 16, 2005

Mediatrix Telecom, Inc. Reference Manual
Mediatrix Telecom, Inc.
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Mediatrix®1104 Reference Manual (SIP Version)
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Mediatrix Telecom, Inc. Reference Manual

Reference Manual (SIP Version)
Mediatrix 1104 vii
Contents
Preface
About this Manual ............................................................................................................xxi
Document Objectives................................................................................................................................. xxi
New Documentation ..................................................................................................................................................xxi
Intended Audience.................................................................................................................................... xxii
Related Documentation ............................................................................................................................ xxii
Document Structure.................................................................................................................................. xxii
Document Conventions ............................................................................................................................ xxv
Warning Definition ....................................................................................................................................................xxv
Where to find Translated Warning Definition............................................................................................................xxv
Other Conventions ...................................................................................................................................................xxv
SCN vs PSTN...........................................................................................................................................................xxv
Standards Supported ...............................................................................................................................................xxv
Obtaining Documentation ........................................................................................................................ xxvi
World Wide Web ..................................................................................................................................................... xxvi
Documentation CD-ROM ........................................................................................................................................ xxvi
Documentation Feedback ....................................................................................................................................... xxvi
Mediatrix Products ...................................................................................................................................xxvii
Analog Series ......................................................................................................................................................... xxvii
Digital Series ......................................................................................................................................................... xxviii
Software Applications.............................................................................................................................................. xxix
End User Technical Support.................................................................................................................... xxix
Installation and Web Page Configuration
Chapter 1
Installation ...........................................................................................................................3
Requirements ...............................................................................................................................................3
Safety Recommendations.............................................................................................................................3
Package Contents ........................................................................................................................................3
Overview.......................................................................................................................................................4
About the Mediatrix 1104 ............................................................................................................................................ 4
Placing a Call .............................................................................................................................................................. 4
Management Choices ................................................................................................................................................. 5
Panels...........................................................................................................................................................6
Front Indicators ........................................................................................................................................................... 6
Rear Connectors ......................................................................................................................................................... 7
Choosing a Suitable Installation Site ............................................................................................................8
Location....................................................................................................................................................................... 8
Rack-Mounting ............................................................................................................................................................ 9
Wall-Mounting ........................................................................................................................................................... 10
Stacking Units ........................................................................................................................................................... 11
Condensation ............................................................................................................................................................ 12
Cleaning .................................................................................................................................................................... 12
Hardware Connection .................................................................................................................................12

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viii Mediatrix 1104
Reserving an IP Address........................................................................................................................................... 12
Installing the Mediatrix 1104...................................................................................................................................... 13
Starting the Mediatrix 1104 for the First Time.............................................................................................14
Initial Provisioning Sequence .................................................................................................................................... 14
Special Vocal Features ............................................................................................................................................. 14
LED Behaviour in Starting Mode ............................................................................................................................... 15
LED Indicators ............................................................................................................................................15
Ready LED ................................................................................................................................................................ 15
In Use LED ................................................................................................................................................................ 15
LAN LED ................................................................................................................................................................... 15
Power LED ................................................................................................................................................................ 15
LED Patterns ............................................................................................................................................................. 16
Booting LED Pattern Description............................................................................................................................... 17
NormalMode LED Pattern Description ...................................................................................................................... 17
AdminMode LED Pattern Description........................................................................................................................ 18
Recovery Mode LED Patterns................................................................................................................................... 18
Default Settings Switch...............................................................................................................................19
At Run-Time .............................................................................................................................................................. 19
At Start-Time ............................................................................................................................................................. 19
Recovery Mode ......................................................................................................................................................... 20
Factory Reset ............................................................................................................................................................ 21
Software Restart .........................................................................................................................................22
Restart Behaviour...................................................................................................................................................... 22
Verifying the Installation..............................................................................................................................23
Chapter 2
Web Interface – Introduction............................................................................................25
Introduction .................................................................................................................................................25
Submitting Changes ...................................................................................................................................25
Using the Web Interface .............................................................................................................................26
System Status of the Mediatrix 1104......................................................................................................................... 27
Menu Frame .............................................................................................................................................................. 27
Content Frame .......................................................................................................................................................... 28
Syslog Monitoring .......................................................................................................................................29
Configuring the Syslog Daemon Application ............................................................................................................. 30
Chapter 3
Web Interface – Management...........................................................................................31
Admin Page ................................................................................................................................................31
HTTP Server Password............................................................................................................................................. 31
System Management ................................................................................................................................................ 32
Group Port Management........................................................................................................................................... 33
Interface Management .............................................................................................................................................. 34
Network Settings.........................................................................................................................................35
Ethernet Connection Speed ...................................................................................................................................... 35
Network Settings ....................................................................................................................................................... 36
SNTP Settings........................................................................................................................................................... 37
Configuration File Download.......................................................................................................................40
Configuration File Download Server.......................................................................................................................... 40
Configuration File Server Settings............................................................................................................................. 41
Setting up the Configuration File Download.............................................................................................................. 42
Configuration Files Encryption .................................................................................................................................. 45
Configuration Download Procedure .......................................................................................................................... 46
Automatic Configuration Update ............................................................................................................................... 47

Reference Manual (SIP Version)
Mediatrix 1104 ix
Error Handling ........................................................................................................................................................... 50
Firmware Download....................................................................................................................................53
Before Downloading .................................................................................................................................................. 53
Firmware Servers Configuration................................................................................................................................ 54
Setting up the Firmware Download ........................................................................................................................... 55
Firmware Download Procedure................................................................................................................................. 59
Automatic Firmware Update...................................................................................................................................... 60
Spanning Tree Protocol (STP) .................................................................................................................................. 62
Firmware Downgrade ................................................................................................................................................ 63
Emergency Firmware Procedure............................................................................................................................... 63
Chapter 4
Web Interface – SIP Parameters ......................................................................................65
SIP Servers Configuration ..........................................................................................................................65
SIP Servers ............................................................................................................................................................... 65
SIP Configuration ...................................................................................................................................................... 66
SIP User Agent.......................................................................................................................................................... 67
SIP Registration ........................................................................................................................................................ 68
SIP Interop..................................................................................................................................................69
SIP Penalty Box ........................................................................................................................................................ 69
SIP Transport Type ................................................................................................................................................... 70
SIP Authentication ......................................................................................................................................71
Chapter 5
Web Interface – Telephony...............................................................................................73
Digit Maps...................................................................................................................................................73
Syntax ....................................................................................................................................................................... 73
Special Characters .................................................................................................................................................... 74
How to Use a Digit Map............................................................................................................................................. 74
General Parameters .................................................................................................................................................. 76
Allowed Digit Maps.................................................................................................................................................... 77
Blocked Digit Maps.................................................................................................................................................... 78
Voice & Fax Codecs ...................................................................................................................................79
G.711 PCMA and PCMU........................................................................................................................................... 79
G.726......................................................................................................................................................................... 79
G.723.1...................................................................................................................................................................... 80
G.729......................................................................................................................................................................... 80
General Parameters .................................................................................................................................................. 81
G.711 Codec Parameters.......................................................................................................................................... 83
G.729 Codec Parameters.......................................................................................................................................... 84
G.723 Codec Parameters.......................................................................................................................................... 85
G.726 Codecs Parameters........................................................................................................................................ 85
Fax Parameters......................................................................................................................................................... 86
Call Forward ...............................................................................................................................................89
On Busy..................................................................................................................................................................... 89
On No Answer ........................................................................................................................................................... 91
Unconditional............................................................................................................................................................. 93
Services ......................................................................................................................................................95
Call Transfer.............................................................................................................................................................. 95
Call Waiting ............................................................................................................................................................... 97
Conference................................................................................................................................................................ 99
Call Hold.................................................................................................................................................................. 101
Second Call ............................................................................................................................................................. 101
Automatic Call ......................................................................................................................................................... 102

Contents
xMediatrix 1104
Miscellaneous ...........................................................................................................................................103
Country Selection .................................................................................................................................................... 103
Message Waiting Indicator ...................................................................................................................................... 104
Chapter 6
Web Interface – Advanced..............................................................................................109
Quality of Service (QoS) ...........................................................................................................................109
802.1q Configuration ............................................................................................................................................... 109
DiffServ Configuration ............................................................................................................................................. 112
Emergency Page ......................................................................................................................................113
Emergency Call Configuration................................................................................................................................. 113
STUN Configuration..................................................................................................................................114
SIP Outbound Proxy................................................................................................................................................ 114
Restrictions on the Mediatrix STUN Implementation............................................................................................... 114
STUN Client Configuration ...................................................................................................................................... 115
SIP Custom NAT Traversal ..................................................................................................................................... 116
SNMP Configuration
Chapter 7
MIB Structure and SNMP................................................................................................119
SNMP Overview .......................................................................................................................................119
Definitions................................................................................................................................................................ 119
SNMP Versions ....................................................................................................................................................... 120
SNMP Behaviour..................................................................................................................................................... 121
SNMPv3 Special Behaviour .................................................................................................................................... 122
SNMP Configuration via a Configuration File.......................................................................................................... 123
MIB Structure............................................................................................................................................127
Textual Conventions................................................................................................................................................ 128
Objects, Conformance, and Events......................................................................................................................... 128
IP Addresses ........................................................................................................................................................... 129
Persistence.............................................................................................................................................................. 129
Changing a Parameter Value .................................................................................................................................. 129
Tables .......................................................................................................................................................130
Generic Variables.................................................................................................................................................... 130
Variables for Administrative Commands ................................................................................................................. 131
SNMP Service Agent ................................................................................................................................132
Current MIB Version .................................................................................................................................132
Sending Configuration Data to the Mediatrix 1104 ...................................................................................132
Configuration File .................................................................................................................................................... 132
Management Information Base – MIB..................................................................................................................... 132
Chapter 8
IP Address and Network Configuration ........................................................................133
IP Addresses ............................................................................................................................................133
IP Addresses Formats in the DHCP Server ............................................................................................................ 133
Provisioning Source ................................................................................................................................................ 134
Services ....................................................................................................................................................135

Reference Manual (SIP Version)
Mediatrix 1104 xi
Configuration Source............................................................................................................................................... 135
Local Host ............................................................................................................................................................... 136
Static DNS............................................................................................................................................................... 137
Image ...................................................................................................................................................................... 139
Management Server................................................................................................................................................ 140
Configuration File Fetching ..................................................................................................................................... 141
Syslog...................................................................................................................................................................... 141
SIP Servers ............................................................................................................................................................. 142
SNTP....................................................................................................................................................................... 143
DHCP Server Configuration .....................................................................................................................144
Connection to the DHCP Behaviour........................................................................................................................ 144
Network Configuration............................................................................................................................................. 145
Vendor and Site Specific DHCP Options..................................................................................................145
Vendor Specific Options.......................................................................................................................................... 145
Site Specific Options ............................................................................................................................................... 146
Option Codes .......................................................................................................................................................... 147
Entering IP Addresses............................................................................................................................................. 147
Settings Example .................................................................................................................................................... 148
Error Handling...........................................................................................................................................149
DHCP Server Failures............................................................................................................................................. 149
Vendor/Site Specific Option Missing ....................................................................................................................... 149
DNS Failures ........................................................................................................................................................... 149
Ethernet Connection Speed......................................................................................................................150
Speed and Duplex Detection Issues ....................................................................................................................... 150
Chapter 9
SIP Servers ......................................................................................................................151
Registrar Server........................................................................................................................................151
Configuration Source............................................................................................................................................... 151
Proxy Server .............................................................................................................................................153
Configuration Source............................................................................................................................................... 153
Outbound Proxy Server ............................................................................................................................155
Configuration Source............................................................................................................................................... 155
Loose Router Configuration .................................................................................................................................... 157
Chapter 10
DNS SRV Configuration..................................................................................................159
What is a DNS SRV?................................................................................................................................159
Priority vs Weight .................................................................................................................................................... 159
DNS SRV Call Flow................................................................................................................................................. 160
Enabling DNS SRV on the Mediatrix 1104 ...............................................................................................160
DNS SRV Record Lock.............................................................................................................................161
DNS SRV-Oriented Settings.....................................................................................................................161
Chapter 11
Country-Specific Configuration.....................................................................................163
Caller ID Information.................................................................................................................................163
Caller ID Generation................................................................................................................................................ 163
ADSI ........................................................................................................................................................................ 164
Setting the Location (Country) ..................................................................................................................165
Caller ID Selection................................................................................................................................................... 166

Contents
xii Mediatrix 1104
Chapter 12
Configuration File Download .........................................................................................167
Configuration File Download Server .........................................................................................................167
Configuring the TFTP Server .................................................................................................................................. 167
Configuring the SNTP Server.................................................................................................................................. 167
Configuring the HTTP Server .................................................................................................................................. 167
Configuration File Server Settings........................................................................................................................... 168
Setting up the Configuration File Download............................................................................................................ 169
Configuration Update Status ................................................................................................................................... 171
Configuration Files Encryption ................................................................................................................................ 172
Configuration Download via TFTP .......................................................................................................................... 173
Configuration Download via HTTP .......................................................................................................................... 174
Automatic Configuration Update ............................................................................................................................. 175
Error Handling ......................................................................................................................................................... 178
Management Server .................................................................................................................................181
Management Server Configuration ......................................................................................................................... 181
Downloading from the Management Server............................................................................................................ 181
Error Handling ......................................................................................................................................................... 182
Syslog Messages .................................................................................................................................................... 183
Configuration File Example.......................................................................................................................184
Supported Characters ............................................................................................................................................. 184
Chapter 13
Software Download.........................................................................................................185
Before Downloading .................................................................................................................................185
Configuring the TFTP Server .................................................................................................................................. 185
Configuring the SNTP Server.................................................................................................................................. 185
Configuring the HTTP Server .................................................................................................................................. 185
Software Servers Configuration................................................................................................................186
DHCP Configuration................................................................................................................................................ 186
Static Configuration ................................................................................................................................................. 187
Download Procedure ................................................................................................................................188
Extracting the Zip File.............................................................................................................................................. 188
Setting up the Image Path....................................................................................................................................... 188
Software Download Status ...................................................................................................................................... 190
Download via TFTP................................................................................................................................................. 192
Download via HTTP ................................................................................................................................................ 193
Automatic Software Update..................................................................................................................................... 194
Spanning Tree Protocol (STP) ................................................................................................................................ 196
Software Downgrade ................................................................................................................................197
Emergency Software Procedure...............................................................................................................197
Using the Emergency Software............................................................................................................................... 197
Chapter 14
Line Configuration ..........................................................................................................199
Lines Administrative State ........................................................................................................................199
Temporary Administrative State.............................................................................................................................. 199
Permanent Administrative State.............................................................................................................................. 200
Line Grouping ...........................................................................................................................................200
Unregistered Line Behaviour ....................................................................................................................200
Flash Hook Detection ...............................................................................................................................201
Source Line Selection...............................................................................................................................201

Reference Manual (SIP Version)
Mediatrix 1104 xiii
Examples of Source Line Selection Use ................................................................................................................. 202
Line Selection Algorithm ...........................................................................................................................203
Loop Current.............................................................................................................................................204
Chapter 15
Voice Transmissions ......................................................................................................205
Codec Descriptions...................................................................................................................................205
G.711 PCMA and PCMU......................................................................................................................................... 205
G.726....................................................................................................................................................................... 206
G.723.1.................................................................................................................................................................... 206
G.729....................................................................................................................................................................... 207
Preferred Codec .......................................................................................................................................207
Enabling Individual Codecs ......................................................................................................................208
Packetization Time ...................................................................................................................................209
DTMF Transport Type ..............................................................................................................................210
DTMF Transport Using SIP INFO ........................................................................................................................... 211
DTMF Payload Type ............................................................................................................................................... 212
DTMF – RFC 2833 Events ...................................................................................................................................... 212
DTMF Transport over the SIP Protocol ................................................................................................................... 213
Adaptative Jitter Buffer .............................................................................................................................214
About Changing Jitter Buffer Values ....................................................................................................................... 214
Voice Activity Detection ............................................................................................................................215
G.711 and G.726 VAD ............................................................................................................................................ 215
G.729 VAD .............................................................................................................................................................. 216
Echo Cancellation.....................................................................................................................................216
Comfort Noise...........................................................................................................................................217
User Gain..................................................................................................................................................218
Chapter 16
Fax Transmission............................................................................................................219
Introduction ...............................................................................................................................................219
Fax Calling Tone Detection ......................................................................................................................219
Clear Channel Fax....................................................................................................................................220
T.38 Fax....................................................................................................................................................221
T.38 No-Signal ........................................................................................................................................................ 222
Chapter 17
Bypass Configuration.....................................................................................................223
Bypass Connector Settings ......................................................................................................................223
Standard Bypass ..................................................................................................................................................... 223
Chapter 18
SIP Protocol Features.....................................................................................................225
User Agents ..............................................................................................................................................225
SIP User Agent Header........................................................................................................................................... 226
Session Timers .........................................................................................................................................226
Session Timer Version ............................................................................................................................................ 227
Background Information .......................................................................................................................................... 227

Contents
xiv Mediatrix 1104
Authentication ...........................................................................................................................................228
Line-Specific Authentication .................................................................................................................................... 228
Unit Authentication .................................................................................................................................................. 228
Authentication Request Protection .......................................................................................................................... 229
SIP Trusted Sources.................................................................................................................................229
NAT Traversal...........................................................................................................................................230
Mediatrix 1104 Configuration .................................................................................................................................. 230
NAT System Configuration...................................................................................................................................... 230
Call Transfer Capacity ..............................................................................................................................231
Call Transfer Version............................................................................................................................................... 231
Replaces Configuration Setting............................................................................................................................... 231
Replaces Version .................................................................................................................................................... 232
Transmission Timeout ..............................................................................................................................233
SIP Transport Type...................................................................................................................................233
Transport Parameter ............................................................................................................................................... 234
UDP Source Port Behaviour.................................................................................................................................... 234
SIP Penalty Box........................................................................................................................................235
Penalty Box vs Transport Types ............................................................................................................................. 235
Penalty Box Configuration....................................................................................................................................... 235
Max-Forwards Header ..............................................................................................................................236
Referred-By Field......................................................................................................................................236
Direction Attributes in a Media Stream .....................................................................................................237
When Putting a Call on Hold ................................................................................................................................... 237
Direction Attribute.................................................................................................................................................... 237
Registration Parameters ...........................................................................................................................238
Refreshing Registration........................................................................................................................................... 238
Registration Expiration ............................................................................................................................................ 239
Default Registration Expiration................................................................................................................................ 239
Local Ring Behaviour on Provisional Response.......................................................................................240
SIP Credential...........................................................................................................................................240
Branch Parameter Settings.......................................................................................................................241
Branch Matching Method ........................................................................................................................................ 241
Transaction Matching Procedure ............................................................................................................................ 241
Ringing Response Code...........................................................................................................................242
Chapter 19
STUN Configuration........................................................................................................243
What is STUN? .........................................................................................................................................243
SIP Outbound Proxy................................................................................................................................................ 243
Restrictions on the Mediatrix STUN Implementation............................................................................................... 243
STUN Client Configuration .......................................................................................................................244
Chapter 20
SNTP Settings..................................................................................................................245
Enabling the SNTP Client .........................................................................................................................245
Configuration Source ................................................................................................................................246
DHCP Configuration................................................................................................................................................ 246
Static Configuration ................................................................................................................................................. 246
Defining a Custom Time Zone ..................................................................................................................247
STD / DST ............................................................................................................................................................... 247
OFFSET .................................................................................................................................................................. 247
START / END .......................................................................................................................................................... 247
Example .................................................................................................................................................................. 248

Reference Manual (SIP Version)
Mediatrix 1104 xv
Chapter 21
Digit Maps ........................................................................................................................249
What is a Digit Map?.................................................................................................................................249
Syntax.......................................................................................................................................................249
Special Characters ...................................................................................................................................250
How to Use a Digit Map ............................................................................................................................250
Combining Several Expressions ............................................................................................................................. 250
Using the # and * Characters .................................................................................................................................. 251
Validating a Digit Map ............................................................................................................................................. 251
Setting up Digit Maps................................................................................................................................252
Refused Digit Maps ................................................................................................................................................. 252
Digit Maps Timeouts................................................................................................................................................ 253
Digit Map Examples..................................................................................................................................253
Digit Map Example 1 – Standard Calls.................................................................................................................... 253
Digit Map Example 2 – PBX Emulation ................................................................................................................... 255
Chapter 22
Telephony Features ........................................................................................................257
Call Processes..........................................................................................................................................257
Calls Involving Another Mediatrix 1104 ................................................................................................................... 257
Calls Involving a Mediatrix 1104 and a LAN Endpoint ............................................................................................ 258
Calls Involving an Analog Gateway......................................................................................................................... 259
Making Calls .............................................................................................................................................260
Complete Dialing Sequence.................................................................................................................................... 260
Dialing a Telephone Number or Numerical Alias .................................................................................................... 260
Emergency Call ........................................................................................................................................261
Chapter 23
Subscriber Services........................................................................................................263
Service Activation Processing ..................................................................................................................263
Call Hold ...................................................................................................................................................265
Enabling Call Hold................................................................................................................................................... 265
Using Call Hold........................................................................................................................................................ 265
Second Call ..............................................................................................................................................266
Enabling Second Call .............................................................................................................................................. 266
Using Second Call................................................................................................................................................... 266
Call Forward .............................................................................................................................................267
Unconditional........................................................................................................................................................... 267
On Busy................................................................................................................................................................... 269
On No Answer ......................................................................................................................................................... 271
Call Waiting...............................................................................................................................................273
Setting up Call Waiting............................................................................................................................................ 273
Using Call Waiting ................................................................................................................................................... 274
Call Transfer .............................................................................................................................................275
Blind Transfer .......................................................................................................................................................... 275
Attended Transfer.................................................................................................................................................... 276
Conference Call ........................................................................................................................................277
Requirements .......................................................................................................................................................... 277
Enabling the Conference Call Feature .................................................................................................................... 278
Managing a Conference Call................................................................................................................................... 278

Contents
xvi Mediatrix 1104
Chapter 24
Telephony Attributes ......................................................................................................281
Automatic Call...........................................................................................................................................281
Call Direction Restriction ..........................................................................................................................282
Hook Flash Processing.............................................................................................................................282
IP Address Call Service ............................................................................................................................283
Enabling IP Address Calls....................................................................................................................................... 283
Dialing an IP Address.............................................................................................................................................. 283
PIN Dialing................................................................................................................................................283
Remote Line Extension.............................................................................................................................284
Chapter 25
Message Waiting Indicator.............................................................................................287
What is Message Waiting Indicator (MWI)?..............................................................................................287
Standard MWI Methods ............................................................................................................................287
MWI Method #1 ....................................................................................................................................................... 287
MWI Method #2 ....................................................................................................................................................... 288
MWI Notify Service ...................................................................................................................................289
How does the Service Work?.................................................................................................................................. 289
Configuring the IP Communication Server .............................................................................................................. 290
Configuring the Mediatrix 1104 ............................................................................................................................... 290
Chapter 26
Management Server Configuration................................................................................291
Using the Management Server .................................................................................................................291
Configuration Source............................................................................................................................................... 291
Chapter 27
Quality of Service (QoS) .................................................................................................293
Differentiated Services (DS) Field ...........................................................................................................293
IEEE 802.1q..............................................................................................................................................295
VLAN ........................................................................................................................................................296
Chapter 28
Syslog Daemon ...............................................................................................................297
Syslog Daemon Configuration ..................................................................................................................297
Configuration Source............................................................................................................................................... 298
Customizing Syslog Messages ............................................................................................................................... 299
Configuring the Syslog Daemon Application ........................................................................................................... 299
Chapter 29
Statistics ..........................................................................................................................301
RTP Statistics ...........................................................................................................................................301
Statistics Buffers...................................................................................................................................................... 301

Reference Manual (SIP Version)
Mediatrix 1104 xvii
How are Statistics Collected?.................................................................................................................................. 301
Statistics by Syslog ................................................................................................................................................. 302
Example .................................................................................................................................................................. 303
Chapter 30
Maximum Transmission Unit (MTU) ..............................................................................305
What is MTU? ...........................................................................................................................................305
Mediatrix 1104 MTU .................................................................................................................................305
Possible Hardware Problem .....................................................................................................................305
Chapter 31
Troubleshooting..............................................................................................................307
General Operation Issues.........................................................................................................................307
Calling Issues ...........................................................................................................................................309
Fax Issues ...............................................................................................................................................310
Tested Fax Models.................................................................................................................................................. 311
Issues Arising from Specific Combinations/Scenarios ............................................................................................ 312
Configuration Issues .................................................................................................................................314
Software Upgrade Issues .........................................................................................................................314
SNMP Management Software Issues.......................................................................................................316
Appendices
Appendix A
Standards Compliance and Safety Information ...........................................................321
Standards Supported................................................................................................................................321
Disclaimers ...............................................................................................................................................322
Federal Communications Commission (FCC) Part 15 ............................................................................................ 322
Federal Communications Commission (FCC) Part 68 ............................................................................................ 322
Industry Canada ...................................................................................................................................................... 323
CE Marking.............................................................................................................................................................. 323
JATE........................................................................................................................................................................ 323
Translated Warning Definition ..................................................................................................................324
Safety Warnings .......................................................................................................................................325
Circuit Breaker (15A) Warning ................................................................................................................................ 325
TN Power Warning .................................................................................................................................................. 325
Product Disposal Warning....................................................................................................................................... 325
No. 26 AWG Warning.............................................................................................................................................. 325
LAN Connector Warning ......................................................................................................................................... 325
Socket Outlet Warning ............................................................................................................................................ 325
Safety Recommendations.........................................................................................................................326
Appendix B
Standard Hardware Information.....................................................................................327
Industry Standard Protocols .....................................................................................................................327

Contents
xviii Mediatrix 1104
Hardware Features ...................................................................................................................................328
Display..................................................................................................................................................................... 328
Interfaces................................................................................................................................................................. 328
Power ...................................................................................................................................................................... 328
Casing / Installation ................................................................................................................................................. 328
Product Architecture Details .....................................................................................................................328
Real Time Fax Router Technical Specifications .......................................................................................328
Analog Line Interface (FXS) .....................................................................................................................329
Audio Specifications .................................................................................................................................329
DTMF Tone Detection ..............................................................................................................................329
DTMF Tone Generation............................................................................................................................330
MTBF Value..............................................................................................................................................330
Power Consumption .................................................................................................................................330
Measurements at the DC input................................................................................................................................ 330
Operating Environment.............................................................................................................................330
Dimensions and Weight............................................................................................................................331
Warranty ...................................................................................................................................................331
Appendix C
Cabling Considerations..................................................................................................333
RJ-45 Cable..............................................................................................................................................333
Straight Through Cable ........................................................................................................................................... 333
Crossover Cable...................................................................................................................................................... 334
RJ-11 (Telephone) Cable .........................................................................................................................335
Wiring Conventions ................................................................................................................................................. 335
Appendix D
Country-Specific Parameters.........................................................................................337
Definitions .................................................................................................................................................337
Conventions ............................................................................................................................................................ 337
Distinctive Ring........................................................................................................................................................ 339
Australia....................................................................................................................................................340
Australia 1 ............................................................................................................................................................... 340
Australia 2 ............................................................................................................................................................... 341
Australia 3 ............................................................................................................................................................... 342
Austria.......................................................................................................................................................343
Brazil.........................................................................................................................................................344
China ........................................................................................................................................................345
Denmark ...................................................................................................................................................346
France.......................................................................................................................................................347
Germany ...................................................................................................................................................348
Germany 1............................................................................................................................................................... 348
Germany2................................................................................................................................................................ 349
Hong Kong................................................................................................................................................350
Indonesia ..................................................................................................................................................351
Israel .........................................................................................................................................................352
Italy ...........................................................................................................................................................353
Japan ........................................................................................................................................................354
Malaysia....................................................................................................................................................355
Mexico ......................................................................................................................................................356
Netherlands ..............................................................................................................................................357
New Zealand.............................................................................................................................................358

Reference Manual (SIP Version)
Mediatrix 1104 xix
North America...........................................................................................................................................359
North America 1 ...................................................................................................................................................... 359
North America 2 ...................................................................................................................................................... 360
Russia.......................................................................................................................................................361
Spain.........................................................................................................................................................362
Sweden.....................................................................................................................................................363
Switzerland ...............................................................................................................................................364
Thailand ....................................................................................................................................................365
UK.............................................................................................................................................................366
Appendix E
Glossary...........................................................................................................................367
Appendix F
List of Acronyms.............................................................................................................375
Appendix G
List of MIB Parameters ...................................................................................................377

Contents
xx Mediatrix 1104
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