Mediatrix 1104 User manual

Mediatrix®1104
User’s Manual
H.323 Version
Product Version 2.4 Document Revision D
October 17, 2003

Mediatrix Telecom, Inc. User’s Manual
Mediatrix Telecom, Inc.
4229 Garlock Street
Sherbrooke, Québec, Canada J1L 2C8
Mediatrix®1104 User’s Manual (H.323 Version)
© 2001-2003, Mediatrix Telecom, Inc.
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Mediatrix Telecom, Inc. User’s Manual
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Mediatrix Telecom, Inc. User’s Manual
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Contents User’s Manual (H.323 Version)
Mediatrix 1104 vii
Contents
Preface
Introduction ............................................................................................. ix
Intended Audience.......................................................................................................ix
Before you Begin .........................................................................................................ix
SCN vs PSTN......................................................................................................................... ix
Related Documentation .......................................................................................................... ix
Overview.................................................................................................................................. x
Why use the Mediatrix 1104? .................................................................................................. x
How does it Work? .................................................................................................................. x
Using this Manual ........................................................................................................xi
Safety Warnings ........................................................................................................ xiii
Safety Recommendations ......................................................................................... xiv
End User Technical Support.......................................................................................xv
Chapter 1
Making Calls with the Mediatrix 1104..................................................... 1
Call Processes............................................................................................................. 1
Calls Involving Another Terminal............................................................................................. 2
Calls Involving a Terminal and an H.323 Endpoint.................................................................. 2
Calls Involving a PSTN Gateway............................................................................................. 3
Calls Without a Gatekeeper (Direct Calls) ............................................................................... 4
Making Calls ................................................................................................................ 5
Examples..................................................................................................................... 6
Example 1................................................................................................................................ 6
Example 2................................................................................................................................ 7
Appendix A
Standards Compliance ............................................................................ 9
Standards Compliance Supported............................................................................... 9
Disclaimers ................................................................................................................ 10
Federal Communications Commission (FCC) Part 15........................................................... 10
Federal Communications Commission (FCC) Part 68........................................................... 11
Industry Canada .................................................................................................................... 11
CE Marking............................................................................................................................ 12

Contents User’s Manual (H.323 Version)
Mediatrix 1104 viii
Appendix B
Glossary.................................................................................................. 15
Appendix C
List of Acronyms.................................................................................... 19

Mediatrix 1104 ix
PREFACE
PIntroduction
Thank you for purchasing the Mediatrix 1104 from Mediatrix Telecom,
Inc.
This manual illustrates some of the various call processes the
Mediatrix 1104 supports. It also describes how to make and receive
calls, as well as how to use the services the Mediatrix 1104 offers.
Intended Audience This manual provides all the information needed to use the Mediatrix
1104. It is intended for end-users that will use the product on a regular
basis.
Before you Begin This manual describes how to use the Mediatrix 1104 to make and
receive calls. It assumes that your Mediatrix 1104 has been properly
set up by your system administrator. If you need to install and configure
the Mediatrix 1104 yourself, please refer to the Administration Manual
provided with the unit or contact your system administrator.
SCN vs PSTN In Mediatrix Telecom, Inc.’s and other vendor’s documentation, the
terms SCN and PSTN are used. A SCN (Switched Circuit Network) is
a general term to designate a communication network in which any
user may be connected to any other user through the use of message,
circuit, or packet switching and control devices. The Public Switched
Telephone Network (PSTN) or a Private Branch eXchange (PBX) are
examples of SCNs.
Related
Documentation
In addition to this Manual, each document set of the Mediatrix 1104
includes the following:
Administration Manual
This manual explains how to install and set up the various
Mediatrix 1104 parameters. It is intended for a network
administrator. The manual is not printed – it is located on the
Installation CD provided with the Mediatrix 1104.
Mediatrix 1104 Quick Start booklet
This printed booklet allows you to quickly setup and work with
the Mediatrix 1104.

Preface - Introduction User’s Manual (H.323 Version)
Mediatrix 1104 x
Overview The Mediatrix 1104 is an IP Telephony adaptor that connects up to four
(4) analog terminals to a LAN with access to an IP Network, allowing
high-quality, full duplex, audio/fax communication.
This version of the Mediatrix 1104 uses the H.323 protocol, which is a
standard for audio/video conferencing over networks.
Why use the
Mediatrix 1104?
The Mediatrix 1104 terminals drastically reduce
telecommunications costs, since calls are re-routed
through data networks instead of standard telephone
networks.
Overhead is minimal, because the Mediatrix 1104
terminals fully utilize your existing telecommunications
equipment and computer networks.
How does it
Work?
When an Internet telephony call is placed from one location to another,
the voice signals pass through the Mediatrix 1104 connected to the
handset in the caller’s area. They are compressed into data packets,
which are then diverted by the Mediatrix 1104 onto an IP/data network
such as a LAN, a WAN, or the public Internet. Upon reaching its
destination, the voice data is converted back into voice signals, then
fed into the corresponding telephone or fax machine.
The Mediatrix 1104 system utilizes technology that optimizes available
bandwidth, so users do not hear echoes, stops and starts, or annoying
clicks and pops. When traffic congestion is properly managed,
Mediatrix 1104 customers cannot tell that their conversation is being
carried over a packet network rather than the traditional PSTN.

Preface - Introduction User’s Manual (H.323 Version)
Mediatrix 1104 xi
Using this Manual The following information provides an explanation of the symbols
which appear on the Mediatrix 1104 and in the documentation for the
product.
Waarschuwing: Dit waarschuwingssymbool betekent gevaar. U
overtreat in een situatie die lichamelijk letsel kan veroorzaken. Voordat
u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de
bij elektrische schakelingen betrokken risico's en dient u op de hoogte
te zijn van standaard maatregelen om ongelukken te voorkomen.
Varoitus: Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa,
joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään
laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja
tavanomaisista onnettomuuksien ehkäisykeinoista.
Attention: Ce symbole d'avertissement indique un danger. Vous vous
trouvez dans une situation pouvant causer des blessures ou des
dommages corporels. Avant de travailler sur un équipement, soyez
conscient des dangers posés par les circuits électriques et familiarisez-
vous avec les procédures couramment utilisées pour éviter les
accidents.
Warnung: Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in
einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie
mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit
elektrischen Stromkreisen verbundenen Gefahren und der
Standardpraktiken zur Vermeidung von Unfällen bewußt.
Avvertenza: Questo simbolo di avvertenza indica un pericolo. La
situazione potrebbe causare infortuni alle persone. Prima di lavorare
su qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai
circuiti elettrici ed essere al corrente delle pratiche standard per la
prevenzione di incidenti.
Advarsel: Dette varselsymbolet betyr fare. Du befinner deg i en
situasjon som kan føre til personskade. Før du utfører arbeid på utstyr,
må du vare oppmerksom på de faremomentene som elektriske kretser
innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å
unngå ulykker.
Warning: Means danger. You are in a situation that could cause
bodily injury. Before you work on any equipment, you must be aware
of the hazards involved with electrical circuitry and familiar with
standard practices for preventing accidents.

Preface - Introduction User’s Manual (H.323 Version)
Mediatrix 1104 xii
Aviso: Este símbolo de aviso indica perigo. Encontra-se numa
situação que lhe poderá causar danos físicos. Antes de começar a
trabalhar com qualquer equipamento, familiarize-se com os perigos
relacionados com circuitos eléctricos, e com quaisquer práticas
comuns que possam prevenir possíveis acidentes.
¡Advertencia!: Este símbolo de aviso significa peligro. Existe riesgo
para su integridad física. Antes de manipular cualquier equipo,
considerar los riesgos que entraña la corriente eléctrica y
familiarizarse con los procedimientos estándar de prevención de
accidentes.
Varning!: Denna varningssymbol signalerar fara. Du befinner dig i en
situation som kan leda till personskada. Innan du utför arbete på någon
utrustning måste du vara medveten om farorna med elkretsar och
känna till vanligt förfarande för att förebygga skador.
Caution: Caution indicates a potentially hazardous situation which,
if not avoided, may result in minor or moderate injury and/or damage
to the equipment or property.
Note: Note indicates important information about the current topic.

Preface - Introduction User’s Manual (H.323 Version)
Mediatrix 1104 xiii
Safety Warnings This section lists the following safety warnings:
Circuit Breaker (15A) Warning
TN Power Warning
Product Disposal Warning
No. 26 AWG Warning
LAN Port Warning
Socket Outlet Warning
Circuit Breaker (15A) Warning
TN Power Warning
Product Disposal Warning
No. 26 AWG Warning
Warning: This product relies on the building's installation for short-
circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no
larger than 120 VAC, 15A U.S. (240 VAC, 10A international) is used
on the phase conductors (all current-carrying conductors).
Warning: The device is designed to work with TN power systems.
Warning: Ultimate disposal of this product should be handled
according to all national laws and regulations.
Warning: To reduce the risk of fire, use only No. 26 AWG or larger
telecommunication line cord.

Preface - Introduction User’s Manual (H.323 Version)
Mediatrix 1104 xiv
LAN Port Warning
Socket Outlet Warning
Safety
Recommendations
To insure general safety follow these guidelines:
Do not open or disassemble this product.
Do not get this product wet or pour liquids into it.
Do not perform any action that creates a potential hazard
to people or makes the equipment unsafe.
Warning: Do not connect the LAN port directly to the Public
Switched Telephone Network (PSTN), to an off premise application,
an out of plant application, any exposed plant application, or to any
equipment other than the intended application. Such a connection
may result in a safety hazard, and/or defective operation and/or
equipment damage.
Exposed plant means where any portion of the circuit is subject to
accidental contact with electric lighting or power conductors
operating at a voltage exceeding 300V between conductors or is
subject to lightning strikes.
Warning: The socket outlet, if used, shall be located near the
equipment and shall be easily accessible by the user.
Caution: When using this equipment, basic safety precautions
should always be followed to reduce the risk of fire, electric shock
and injury to persons, including the following:
•Do not use this product near water, for example, near a bath tub,
wash bowl, kitchen sink or laundry tub, in a wet basement or
near a swimming pool.
•Avoid using a telephone (other than a cordless type) during an
electrical storm. There may be a remote risk of electric shock
from lightning.
•Do not use the telephone to report a gas leak in the vicinity of
the leak.

Preface - Introduction User’s Manual (H.323 Version)
Mediatrix 1104 xv
End User Techni-
cal Support
In order to maximize technical support resources, Mediatrix Telecom,
Inc. works through its partner channels to resolve technical support
issues. All end users requiring technical support are encouraged to
contact their vendor directly.

Preface - Introduction User’s Manual (H.323 Version)
Mediatrix 1104 xvi

Mediatrix 1104 1
CHAPTER
1Making Calls with the Mediatrix
1104
Once your network administrator has properly set up the Mediatrix
1104 configuration settings, you can dial any number on your phones
or faxes (which are connected to the Mediatrix 1104) and place the call.
Should you encounter any calling problems, please discuss it with your
administrator.
Call Processes The following examples illustrate some of the various calling processes
the Mediatrix 1104 supports. These processes can be adapted at will
to suit your needs and requirements.
The Mediatrix 1104 can communicate with the following devices:
Another terminal on the IP network such as the Mediatrix
1102 or Mediatrix 1104.
Any LAN H.323 endpoint on the IP network, for instance:
• a Soft Phone
• an IP phone directly connected to the IP network
A PSTN phone or fax. However, the Mediatrix 1104
would need to contact a PSTN gateway such as the
APA III-4FXO or Mediatrix 1204.
Note: When calling a phone or fax on another remote H.323
terminal, you can do so when registered to a gatekeeper or not.

Chapter 1 - Making Calls with the Mediatrix 1104 User’s Manual (H.323 Version)
Mediatrix 1104 2
Calls Involving
Another
Terminal
The following example illustrates how to reach a phone or fax on
another Mediatrix 1104 terminal.
XPhone/Fax -> Mediatrix 1104 A -> Mediatrix 1104 B -> Phone/Fax
A user makes a call with the phone/fax connected to a Mediatrix 1104,
which in turn contacts another Mediatrix 1104, then reaches the
corresponding phone/fax.
Calls Involving
a Terminal and
an H.323
Endpoint
The following examples illustrate how a phone/fax connected to a
Mediatrix 1104 terminal can communicate with a LAN H.323 endpoint
on the IP network. Such endpoints could be:
a Soft Phone
an IP phone directly connected to the IP network
XPhone/Fax -> Mediatrix 1104 -> LAN H.323 endpoint
A user makes a call with the phone/fax connected to a Mediatrix 1104,
which reaches the corresponding LAN H.323 endpoint on the IP
network.
IP / LAN
Telephone Telephone
Fax Fax
Gatekeeper
yIP phone
ySoft Phone
Mediatrix 1104 Mediatrix 1104
H.323 Endpoint
IP / LAN
Telephone Telephone
Fax Fax
Gatekeeper
yIP phone
ySoft Phone
Mediatrix 1104 Mediatrix 1104
H.323 Endpoint

Chapter 1 - Making Calls with the Mediatrix 1104 User’s Manual (H.323 Version)
Mediatrix 1104 3
XLAN H.323 endpoint -> Mediatrix 1104 -> Phone/Fax
A LAN H.323 endpoint contacts the Mediatrix 1104, which reaches the
corresponding phone/fax connected to the Mediatrix 1104 terminal.
Calls Involving
a PSTN
Gateway
The following example illustrates how a telephone/fax connected to a
Mediatrix 1104 terminal and a PSTN phone can communicate via a
PSTN gateway.
XPhone/Fax -> Mediatrix 1104 -> Mediatrix 1204 (Gateway) -> PSTN
A user makes a call with the phone/fax connected to a Mediatrix 1104,
which in turn contacts an Mediatrix 1204 gateway, then reaches the
corresponding PSTN Phone.
A PSTN user can also contact the Mediatrix 1204 gateway, which in
turn contacts the Mediatrix 1104, then reaches the corresponding
phone/fax.
IP / LAN
Telephone Telephone
Fax Fax
Gatekeeper
yIP phone
ySoft Phone
Mediatrix 1104 Mediatrix 1104
H.323 Endpoint
IP / LAN
Telephone
Mediatrix 1104
Fax
Gatekeeper
PSTN Phone
PSTN
4 telephone lines
connected to the PSTN
Mediatrix 1204
(Gateway)

Chapter 1 - Making Calls with the Mediatrix 1104 User’s Manual (H.323 Version)
Mediatrix 1104 4
Calls Without a
Gatekeeper
(Direct Calls)
If a FXS port of the Mediatrix 1104 or another terminal is not configured
to register with a gatekeeper, you can reach this FXS port by dialing
the IP address of the Mediatrix 1104 and the E.164 alias of this FXS
port.
Using an IP address
You can make a direct call by dialing the IP address of the terminal you
want to reach.
XTo make a direct call without a gatekeeper:
1. Dial “**” (IP address prefix).
2. Dial the numerical digits of the IP address and use the “*” for
the “.” of the IP address.
3. Dial “#”, then the telephone number (E.164 alias) of the
specific port you want to reach.
4. Dial “*” to terminate the IP address.
For example, let’s say you want to reach the telephone
connected to Port 3 of the Mediatrix 1104 with the IP address
192.168.0.23. The phone number assigned to Port 3 of this
Mediatrix 1104 is 1234. You must then dial the following
digits:
**192*168*0*23#1234*
IP / LAN
Telephone Telephone
Fax Fax
yIP phone
ySoft Phone
Mediatrix 1104 Mediatrix 1104
H.323 Endpoint
Note: This requires a LAN H.323 endpoint that allows to dial both an
IP address and an E.164 alias.
Note: This type of dialing can only be possible if the called FXS port
is not configured to register with a gatekeeper.