Medical Guardian Active Guardian-4G User manual

Active Guardian - 4G
Product Specifications:
Feature
Specification
Size/Dimensions
1.71 x 2.80 x 0.83” (43.5 x 71 x 21 mm)
Weight
2.6 oz (74 g)
Connectivity
LTE CAT1 FDD B4, B13 (4G LTE provided by Verizon)
Transmitter Power Class3 (0.2 W, 23 dBm)
LTE CAT 1 Data (Uplink up to 5 Mbps/Downlink up to 10 Mbps)
Certifications
FCC: 2AP4W-4GPLS, Verizon, IC
GPS
A-GPS Acquisition Sensitivity
-150dB
Location Accuracy: 9m
Wifi Support for location accuracy
WiFi Support
Yes
Fall Detection
Yes with Cancel feature
Keyboard/Buttons
One button front - SOS
One button side for power ON/OF and battery status(voice)
Display
LED RING around main button
Voice
Prompts for Battery level
Battery
1000 mAh
Operating Voltage: 3.7V internal battery pack
Power Consumption: Typical [email protected] (Open TCP/IP connection)
Single charge 5+ days
Charging time: 2-3 hours
Certifications
UL
Charging Unit
UL Listed/
Water Rating
Rated IPX7 (enclosure)
Environmental
Temperature: -20° to +55° C (operating); -30° to +80° C (storage)
Humidity: 95%RH @ 40° C non-condensing
Durable: 1000 drops @ 1.5 meters

ESD +/-5kV Contact +/-10kV Air
Tethering - Lanyard
Tethering - Belt Clip
Sell Points for sleeve:
● 4G LTE over Verizon network
● Fall detection with Cancel
● GPS with Wifi Support
● IPX7
● Battery lasts more than 5 days
● Lightweight wearable with Lanyard and belt clip
● Durable
How to Charge:
Place the unit into the cradle and the unit will state “Charging”. Typical charging time is 2-3
hours. The red battery light flashes every 5 seconds while charging and is solid when charged.
● Battery lasts up to 7 days based on usage.
LED Indicators:
● Red battery light at top of call button
The red battery light will flash every 10 seconds when the device needs to be
charged.While charging, the red battery light will flash every 5 seconds until the device is
fully charged.Once fully charged, the red battery light will be solid.call button red light at
top of call button blue light around call button speaker microphone.
Blue call light around call button
During an SOS call, the blue call light will be solid.The blue call light will flash every 5
seconds while charging and when Unit is on and ready for use
How to call for help:
We recommend that you test Active Guardian 4G Weekly.
To Test:
1. Press and hold the call button until the light around the call button on unit turns blue and the
device vibrates.
2.After a short delay, you will hear a voice message and then tones or ringing.
3.The operator will answer the call
4.Tell the operator you are testing.

*If your unit does not test properly, please contact Customer Care .
To Call for Help:
1.Press and hold the call button until the light around the call button on the unit turns blue and
the device vibrates.
2.After a short delay, you will hear a voice message and then tones or ringing.
3.The operator will answer the call.
4.The operator can send emergency personnel or loved ones to help you.
*If Active 4G detects a fall, it can automatically connect to care specialists who can dispatch
emergency services if needed
How to Replace Lanyard and Belt Clip
1. Remove the lanyard by pressing the small tab upward to release the clip
2.Pull the lanyard and clip away from theActive 4G device.
3.Press the clip on the back of the belt clip into the slot on the back ofActive 4G until it clicks.
Note: You can charge Active 4G in its cradle with the belt clip attached.
How to Clean:
We recommend that you cleanActive 4G weekly to ensure proper charging.
Take a soft cloth, such as an eyeglass cleaning cloth, and gently rub the gold contacts on the
device and charging cradle to remove dirt, oil and debris.You can also spray household cleaner
onto the cleaning cloth (though do not spray directly onto the device or cradle) to remove debris
Warning:
Cellular: This product requires that there be adequate cellular coverage to work properly. It can
be located using GPS and WiFi location technologies. It is important to test the device to know if
it works in your area. Remember that your surroundings, environmental and topographical
conditions may also affect your coverage.If you experience coverage issues, please call
Customer Care immediately
Charging:Your device’s rechargeable battery may last up to 7 days per charge. The red battery
light will flash when it is not on the charging cradle and needs to be recharged.Wear your device
at all times and only charge when necessary. Failure to follow charging procedures will result in
the device not being able to function properly.

Water-Resistant:Active 4G is IPX7 water-resistant.Active 4G should not be submerged.Active
4G+should be towel-dried after exposure to water.
Device Placement:If you are subscribed to theActive 4G fall detection feature,Active 4G must
be worn high on the chest with the included lanyard to accurately detect a fall.
Pacemakers:Individuals with pacemakers should consult their physician and review their
pacemaker materials regarding interaction with cell phones, and take the same precautions the
materials recommended for this device