
8 Troubleshooting and Alarming 39
8.1 System Error Messages ........................................... 40
9 Support Information 41
9.1 Basic Customer Support ........................................... 41
9.2 Support Ticket System ............................................ 42
9.3 How to download a Diagnostic File .................................... 43
9.4 Self-Help Online Tools ........................................... 44
9.5 NTP and IEEE 1588-PTP online tutorials ................................ 44
9.6 The Meinberg Academy Introduction and Offerings ........................... 45
9.7 Meinberg Newsletter ............................................. 45
9.8 How-to Videos on our YouTube Channel ................................. 45
10 Technical Appendix 46
10.1 meinbergOS Software Specifications ................................... 46
10.2 Antenna and Receiver Information ..................................... 47
10.2.1 Reference Time Sources ...................................... 47
10.2.2 GNSS Signal Reception ...................................... 50
10.2.3 Cable Types ............................................. 57
10.3 Technical Specifications of used Modules ................................. 58
10.3.1 Technical Specifications - CPU .................................. 58
10.3.2 Technical Specifications GPS Receiver .............................. 60
10.3.3 Technical Specifications GNS Receiver ............................. 62
10.3.4 Technical Specifications GNS-UC Receiver ........................... 64
10.4 Network Time Protocol (NTP) ....................................... 66
10.5 The Precision Time Protocol (PTP) / IEEE 1588 ............................ 67
10.5.1 Functionality in Master Systems ................................. 68
10.5.2 Functionality in Slave Systems .................................. 68
10.5.3 PTPv2 IEEE 1588-2008 Configuration Guide .......................... 69
10.6 Programmable Pulse Outputs ........................................ 74
10.7 Available Time Telegrams .......................................... 75
10.7.1 Format of the Meinberg Standard Time String ......................... 75
10.7.2 Format of the Meinberg GPS Time String ............................ 76
10.7.3 Format of the Meinberg Capture String ............................. 77
10.7.4 Format of the SAT Time String .................................. 78
10.7.5 Format of the Uni Erlangen String (NTP) ............................ 79
10.7.6 Format of the NMEA 0183 String (RMC) ............................ 81
10.7.7 Format of the NMEA 0183 String (GGA) ............................ 82
10.7.8 Format of the NMEA 0183 String (ZDA) ............................. 83
10.7.9 Format of the ABB SPA Time String ............................... 84
10.7.10 Format of the Computime Time String .............................. 85
10.7.11 Format of the RACAL standard Time String ........................... 86
10.7.12 Format of the SYSPLEX-1 Time String ............................. 87
10.7.13 Format of the ION Time String .................................. 88
10.7.14 Format of the ION Blanked Time String ............................. 89
10.7.15 Format of the IRIG J Time String ................................. 90
10.8 Third Party Software ............................................. 91
10.8.1 Network Time Protocol Version 4 (NTP) ............................. 91
Date: 22nd June 2020 microSync