Meramak HYPERCOM T4210 RESTAURANT User manual

HT1005_12062011
QUICK REFERENCE GUIDE
HYPERCOM T4210/T4220 RESTAURANT
Page 1
CREDIT CARD PURCHASE
Swipe card or manually enter credit card
number.
Enter server number if prompted.
If you choose "No" for not present, these
options will be displayed.*
Choose the appropriate option and continue
with sale.**
*Manually entered sales only..
**CVV may be prompted on card present, subject to card association requirements.
Debit
Void
Offline
Refund
Adjust
HOME SETTLE REPORTS FUNCTION
HOME SETTLE REPORTS FUNCTION
Enter credit card number, press ENTER.*
Sale
HOME SETTLE REPORTS FUNCTION
Enter card expiration date (MMYY). Press
ENTER when complete.*
Expiration Date MMYY
HOME SETTLE REPORTS FUNCTION
Card Present
Yes/No? If the card is present, press ENTER. If not,
press CLEAR.*
HOME SETTLE REPORTS FUNCTION
Not Provided
Present
Illegible
Not Present
Enter Card Number
Tear the receipt and have the customer sign.
This is the merchant's copy.
Press any key to print the customer's copy.
Enter customer's billing zip code if card
not present.*
HOME SETTLE REPORTS FUNCTION
Enter Amount Enter amount of transaction, press ENTER
when complete.
HOME SETTLE REPORTS FUNCTION
Enter Billing Zip Code
HOME SETTLE REPORTS FUNCTION
Press Any Key
to Print
Customer Receipt
CREDIT CARD PURCHASE (continued)
DEBIT CARD PURCHASE
HOME SETTLE REPORTS FUNCTION
Debit
HOME SETTLE REPORTS FUNCTION
Debit Debit
Swipe Customer Card
Sale Amount
Choose option for DEBIT.
Swipe customer's card.
TERMINAL DISPLAY ACTION
Enter in amount of sale, press ENTER when
complete.
TERMINAL DISPLAY ACTION
TERMINAL DISPLAY ACTION
Reprint
Debit
Void
Offline
Refund
Adjust
HOME SETTLE REPORTS FUNCTION
Reprint
Customer Service: 800-597-3140
24 HourTechnical Support: 800-632-1888

Page 2
Customer enters PIN number on pin pad.
Press ENTER.
HOME FUNCTION
Debit Debit
SETTLE REPORTS
HOME FUNCTION SETTLE REPORTS
Press Any Key
to Print
Customer Receipt
Total $0.00
Enter Pin
Tear the receipt and have the customer sign.
This is the merchant's copy. Press any key
to print the customer's copy.
CREDIT CARD RETURN
HOME SETTLE REPORTS FUNCTION
Refund
HOME SETTLE REPORTS FUNCTION
Card Type Refund
Swipe Customer Card
Expiration Date
MMYY Enter expiration date of customer's card.
Press ENTER key.*
Choose option for REFUND.
Swipe customer's card or manually enter
card number. If manually entered, press
ENTER key.
HOME SETTLE REPORTS FUNCTION
Press Any Key
to Print
Customer Receipt
Tear the receipt and have the customer sign.
This is the merchant's copy.
Press any key to print the customer's copy.
*Manually entered sales only.
OFFLINE (FORCED TRANSACTION) CREDIT CARD
DEBIT CARD PURCHASE (continued) CREDIT CARD RETURN (continued)
HOME SETTLE REPORTS FUNCTION
SALE <OFFL>
HOME SETTLE REPORTS FUNCTION
Card Type Sale<OFFL>
Enter Card Number
Expiration Date
MMYY
Swipe customer's card or manually enter
card number. If manually entered, press
ENTER key.
Choose option for ONLINE.
Enter card expiration date (MMYY).
Press ENTER when complete.*
TERMINAL DISPLAY ACTION TERMINAL DISPLAY ACTION
TERMINAL DISPLAY ACTION
TERMINAL DISPLAY ACTION
HOME SETTLE REPORTS FUNCTION
Debit Debit
Sale Amount Enter in amount of sale, press ENTER when
complete.
HOME SETTLE REPORTS FUNCTION
Card Type Sale<OFFL>
HOME SETTLE REPORTS FUNCTION
Card Type Sale<OFFL>
Enter Amount
Enter Approval Code
Enter amount of sale. Press ENTER when
complete.
Enter approval code. Press ENTER when ]
complete.
Debit
Void
Offline
Refund
Adjust
HOME SETTLE REPORTS FUNCTION
Reprint
Debit
Void
Offline
Refund
Adjust
HOME SETTLE REPORTS FUNCTION
Reprint
QUICK REFERENCE GUIDE
HYPERCOM T4210/T4220 RESTAURANT

TIP ADJUST
HOME SETTLE REPORTS FUNCTION
Enter Invoice Number
or Press Enter to
View List
Adjust
Press ADJUST key.
Key in invoice number of sale or press the
ENTER key to view all transactions.
IF INVOICE NUMBER IS USED
HOME SETTLE REPORTS FUNCTION
Inv xxxxxx
Base Amount
Enter Tip
X.XX
$0.00
HOME SETTLE REPORTS FUNCTION
Inv xxxxxx
Total
Correct?
X.XX
YES/NO
Adjust
Adjust
Enter the amount of tip and press ENTER.
Confirm whether the adjust amount is correct
by pressing ENTER key. If the total is
incorrect, press CLEAR for NO and re-enter
tip amount.
IF ENTER IS CHOSEN
HOME SETTLE REPORTS FUNCTION
Inv: XXXXXX
Approval
XXXXXCARD
Adjust
XXXXXX
Adjust
#XXXXX
If Enter is chosen on initial adjust screen,
you will be in scroll open option. At this
point, you can scroll transactions by
selecting the top right ATM style key. The
middle ATM style key will scroll in reverse.
Once transaction is located, select ATM key
corresponding with adjust (bottom left) and
continue with below steps.
Page 3
HOME SETTLE REPORTS FUNCTION
Press Any Key
to Print
Customer Receipt
Tear the receipt and have the customer sign.
This is the merchant's copy.
Press any key to print the customer's copy.
VOID
HOME SETTLE REPORTS FUNCTION
Last
Invoice
Void
Choose option for VOID.
Enter server number if prompted.
Choose method in which you wish to void
transaction. If LAST is chosen, last transaction
will be prompted. Press ENTER to void or
CLEAR to cancel. If INVOICE is chosen, you
will be prompted to enter transaction's
invoice number. Press ENTER after number
is entered. Transaction will be displayed,
Press ENTER to void or CLEAR to cancel.
OFFLINE (FORCED TRANSACTION) CREDIT CARD (continued)
TERMINAL DISPLAY ACTION
TERMINAL DISPLAY ACTION
TERMINAL DISPLAY ACTION
TIP ADJUST (continued)
TERMINAL DISPLAY ACTION
HOME SETTLE REPORTS FUNCTION
Inv xxxxxx
Base Amount
Enter Tip
X.XX
$0.00
Adjust
HOME SETTLE REPORTS FUNCTION
Inv xxxxxx
Total
Correct?
X.XX
YES/NO
Adjust Confirm whether the adjust amount is
correct by pressing ENTER key. If the total
is incorrect, press CLEAR for NO and
re-enter tip amount.
Enter the amount of tip and press ENTER.
Debit
Void
Offline
Refund
Adjust
HOME SETTLE REPORTS FUNCTION
Reprint
Debit
Void
Offline
Refund
Adjust
HOME SETTLE REPORTS FUNCTION
Reprint
QUICK REFERENCE GUIDE
HYPERCOM T4210/T4220 RESTAURANT

BATCH SETTLEMENT
HOME SETTLE REPORTS FUNCTION
Enter Password
Settle
Press SETTLE key.
Enter Password 0000 and press ENTER key.
Confirm totals by pressing ENTER key.
Confirm refunds by pressing ENTER key.
HOME SETTLE REPORTS FUNCTION
Ok ### #### ####
Settle
Terminal will dial to host and settle machine.
Settlement report will then print.
Page 4
TERMINAL DISPLAY ACTION
Debit
Void
Offline
Refund
Adjust
HOME SETTLE REPORTS FUNCTION
Reprint
REPRINT LAST RECEIPT
Select REPRINT.
TERMINAL DISPLAY ACTION
Debit
Void
Reprint
Offline
Refund
HOME SETTLE REPORTS FUNCTION
EBT
HOME SETTLE REPORTS FUNCTION
Last
Invoice
Select LAST to choose the last transaction
or select INVOICE to select another
transaction.
If INVOICE is selected:
Enter invoice number and press ENTER.
or
Press ENTER For Last Invoice.
QUICK REFERENCE GUIDE
HYPERCOM T4210/T4220 RESTAURANT
HOME SETTLE REPORTS FUNCTION
Customer Copy
Merchant Copy
Select receipt type.
CURRENT BATCH REPORT
Audit
HOME SETTLE REPORTS FUNCTION
Summary
Server
Press REPORTS key.
Choose which report type you require.
Terminal will then print desired report.
TERMINAL DISPLAY ACTION
Debit
Void
Offline
Refund
Adjust
HOME SETTLE REPORTS FUNCTION
Reprint
IMPORTANT “VoIP” NOTICE
ONLY IP CREDIT CARD TERMINALS ARE ABLE TO SUPPORT “VOICE OVER IP” (VoIP).
DIAL-UP TERMINALS WILL NOT WORK WITH VoIP SINCE THEY REQUIRE A LANDLINE.
Changes made to your telephone system, such as converting to digital telephone service or Voice
Over Internet Protocol (VoIP), can adversely affect the ability of your credit card terminal to function
properly. Dial-up terminals do not work though VoIP. You must use a landline for dial-up terminals to
function properly. If a dual communication terminal is present, a router must be used in conjunction
with a DSL/cable modem to obtain a high speed connection.
If you plan on making any changes to the telephone system at the location where your terminal is used
or if you have any questions in regards to your current terminal's capabilities, please contact technical
support at 800-632-1888.