Mercedes-Benz Wallbox Home User manual

Mercedes-Benz Wallbox Home
Installation manual for
specialist electrical contractors

ii
Important addresses
Contact Daimler AG
Mercedesstraße 137
70327 Stuttgart, Germany
For technical issues, please contact your local Mercedes-Benz technical support.
This manual, in its entirety or in parts, must not be reproduced, stored electronically or otherwise transmitted electronically,
electrically, mechanically, optically, chemically, by photocopy or as an audio recording without express written permission.
Version 1.0, MB-IM_Home-2018-07-09 Article No.: 0301702_a

iii
Mercedes-Benz Wallbox Home| Contents
Contents
Important addresses ii
Important information 1
Preface 1
Notes on this manual 1
Safety notices in this manual 1
Safety notices on the device 2
General safety information 2
General product information 3
Notes regarding installation 4
Introducing the product 5
Unpacking and components
included 5
Identifying your model variant 5
Structure of the Mercedes-Benz
Wallbox Home 6
Preparations, installation and
taking into operation 9
General requirements of the
installation site 9
Requirements for the power
supply cable 9
Mechanical and electrical
installation 10
Taking the Wallbox into operation 14
Setup and test modes 15
Error detection and solutions 18
Operational malfunctions and
solutions 18
Error codes and solutions 19
Checking the internal RCCB 21
Taking the product out of and
back into operation 22
Returning your Wallbox 22
Appendix 23
Technical specifications 23
Scale drawings and dimensions 24
Wiring sequence Type 2 25
Guidelines & Norms 25
CE certification and compliance
declaration 26
Glossary & Definitions 26
Trademarks 26
Intellectual Property & Copyright 27
Disposal advice 27
Mains Connection Schemes 28

iv

1
Mercedes-Benz Wallbox Home| Important information
Important information
Preface
This manual describes the mechanical and electrical installation of the Mercedes-Benz Wallbox Home. The working steps
described in this manual must only be carried out by qualified specialist personnel (mechanical installation) and qualified spe-
cialist electrical contractors (electrical installation), who, on the basis of their specialist training, knowledge and experience as
well as their knowledge of the relevant regulations, can assess and carry out the working steps described in this installation
manual and recognize potential hazards.
The Mercedes-Benz Wallbox Home model variants can be clearly identified by the product label: These labels state the Mer-
cedes-Benz product identification number (exterior underside) as well as the ABL model number (inside of interior electronic
components cover), but are identical with regards to technical specifications. Always make sure before installation that your
model variant is the one described in this installation manual!
The following Wallbox model variants are described in this manual:
Mercedes-Benz
product identification number ABL model number
A0009067408 2W22M1
A0009067508 2W72M9
Notes on this manual
This manual documents the steps and settings required for installing the Mercedes-Benz Wallbox Home, for taking it into
and out of operation, and for resolving malfunctions during operation. For quick and easy reference, certain sections of this
manual are specially formatted.
• Descriptions listing equally valid options (as is the case here) are indicated by bullet points.
• Descriptions that describe performing a function are shown in the form of numerical lists indicating the order of the indi-
vidual working steps.
Please make sure you read this manual carefully and ensure in particular that you follow all safety notices given in this manual.
All dimensions in this manual are in millimeters. Where necessary, the scale is indicated for each illustration.
Please note that all technical details, specifications and design characteristics of the product may be changed without prior
notice.
Safety notices in this manual
In particular, the warnings and safety measures in this manual that are marked as follows must be adhered to. The symbols
carry the following meanings:
DANGER!
Sections marked with this symbol draw attention to electrical voltages that represent a danger to life and limb: Actions
contrary to these safety notices may lead to severe or fatal injury. Actions marked with this symbol must not be carried
out under any circumstances.
CAUTION!
Sections marked with this symbol draw attention to further hazards that may lead to damage to the Wallbox itself or to
other electric devices. Actions marked with this symbol must be carried out with special care.

2
PLEASE NOTE!
Sections marked with this symbol draw attention to further important information and special features that are necessary
for the reliable operation of the device. Actions marked with this symbol should be carried out as required.
Safety notices on the device
Further operational and safety notices are provided on the labels on the right hand side and underside of the housing, as well
as on the electronic components cover inside the Wallbox. These symbols carry the following meanings:
WARNING!
Please ensure that you first read the operating manual included with the Mercedes-Benz Wallbox Home, especially before
you remove the housing cover of your Wallbox.
WARNING!
Please ensure that you first read the installation manual (this document) before you remove the electronic components
cover inside the Wallbox.
DANGER!
After opening the housing, dangerous voltages may be present on the inside of the Wallbox as well as on components you
are able to touch.
General safety information
Please pay attention to the following points:
• Read this manual carefully.
• Heed all warnings.
• Follow all instructions.
• The Mercedes-Benz Wallbox Home is available with a range of country-specific specifications. Please use the identification
on the product label located on the underside of the Wallbox to check whether the Wallbox is approved to be installed and
operated in your country.
• The Wallbox must be installed, connected and approved for operation according to local rules and regulations by a qualified
specialist electrical contractor.
• Die Mercedes-Benz Wallbox Home has an internal Type A residual current circuit breaker (RCCB, see also “Glossary &
Definitions” on page 26). In addition, the Wallbox variants described in this manual also feature integrated DC fault cur-
rent detection to ensure maximum safety during operation. However, country-specific and local regulations must always be
observed. These may prescribe an RCCB with a different tripping type (e.g. Type B).
• Please ensure that minimum clearances of 50 cm are kept on all sides of the Wallbox during and after installation.
• Only use accessories intended and sold for the device by Mercedes-Benz.
• Do not install this Wallbox in close vicinity to running water or water jets: The Mercedes-Benz Wallbox Home is protected
against water entering the device according to IP55.
• The Mercedes-Benz Wallbox Home must not be installed in areas subject to flooding.
• The Mercedes-Benz Wallbox Home must not be installed in explosive atmosphere areas (EX areas).
• The Mercedes-Benz Wallbox Home must not be covered with stickers or other objects or materials to ensure sufficient air
circulation at all times.
• No liquids, objects or receptacles containing liquids must be placed on the housing.

3
Mercedes-Benz Wallbox Home| Important information
• Please note that additional overvoltage protection may be required depending on the connected vehicle and/or national
regulations.
• Please note that the fixed charging cable of the Mercedes-Benz Wallbox Home must not be extended with connectors,
adapter cables or in any other way during operation.
• Please note that operating a radio transmitter in the immediate vicinity (< 20 cm) of the Wallbox may lead to malfunctions
and should therefore be avoided.
• This device is not intended to be used by persons with limited physical, sensory or mental abilities (including children) and/
or who lack knowledge, unless they are supervised by someone responsible for their safety or have received instructions
from such a person on how to use the device.
• Children must be supervised so that they do not play with the device.
• Please note that the Mercedes-Benz Wallbox Home may be installed and operated at elevations of max. 2,000 meters
AMSL (above mean sea level).
General product information
This Mercedes-Benz Wallbox Home represents the current state of technology and complies with all current technical safety
requirements, guidelines and standards. The safety notices in this manual serve to ensure the proper and safe installation as
well as subsequent operation of the device. Disregard of or actions contrary to the safety information and instructions con-
tained in this manual may lead to electric shock, fire, severe or fatal injury.
The Mercedes-Benz Wallbox Home must be installed by a qualified specialist electrical contractor, connected according to
local regulations and provisions, and subsequently checked and approved for operation.
Malfunctions affecting the safety of persons, connected vehicles or the device itself must be repaired by an authorized spe-
cialist electrical contractor only.
Should a malfunction occur with your Wallbox, please first read the sections regarding “Error detection and solutions” on page
18. Should the fault or malfunction recur and still not be able to be resolved, please contact your local Mercedes-Benz
technical support.
Have the Wallbox taken out of operation and replaced by a qualified specialist electrical contractor or contact your local
Mercedes-Benz technical support if:
• the housing has been damaged mechanically,
• the housing cover has been removed or can no longer be fixed to the housing,
• it becomes obvious that sufficient protection against water and/or foreign objects entering the device is no longer pos-
sible,
• there is functional or visible damage to the fixed charging cable,
• or the Wallbox does not function properly or has been otherwise damaged.
DANGER!
Should you detect damage to the housing or charging cable, you must immediately discontinue installation or take the
already installed Wallbox out of operation via the upstream miniature circuit breaker (in the following called MCB, see also
“Glossary & Definitions” on page 26) in your domestic power supply and the internal RCCB: No further use of the Wall-
box is permitted in this case! Replace the Wallbox or contact your local Mercedes-Benz technical support!

4
Notes regarding installation
Please observe the following instructions for the installation of your Mercedes-Benz Wallbox Home:
• The device must always be connected to the protective earth conductor of your electricity supply. The protective earth con-
nection will be made and checked by the installing contractor. After installation, only qualified specialist electrical contrac-
tors may make changes.
• At all times comply with local safety regulations for the country in which you operate the Wallbox.
• For proper operation, the power supply for the Mercedes-Benz Wallbox Home must be protected in the domestic power
supply with an MCB (rated current depending on power supply and Wallbox settings, but no more than 32 A) that is not
followed by any other downstream electrical devices. Please always observe the applicable national requirements regarding
the selection of the MCB.
• To disconnect the Wallbox completely from the electricity grid, the power supply must be interrupted using the upstream
MCB and the internal RCCB.
• Ensure that the rated voltage and rated current of the device comply with the parameters of your local electricity grid and
that the rated output is not exceeded during the charging procedure.
• The Wallbox should not be installed in areas of high pedestrian traffic. Installation along thoroughfares and marked escape
routes should be especially avoided.
• Never install the Wallbox in a confined space. In particular, you must ensure that the vehicle can be parked at a suitable
distance from the Wallbox for charging, and connected without any strain on the charging cable. The distance between
vehicle and Wallbox should be at least 50 cm and no more than 5 m.
• You must not under any circumstances make any changes to the housing or the internal wiring of the Wallbox. Any disre-
gard of this instruction represents a safety risk, fundamentally breaches the guarantee provisions and may void the war-
ranty with immediate effect.

5
Mercedes-Benz Wallbox Home| Introducing the product
Introducing the product
The Mercedes-Benz Wallbox Home is entirely manufactured in Germany and at all times complies with the regulations and
norms for the charging of electric vehicles applicable throughout Europe according to IEC 61851-1, Mode 3 – please also
refer to the section on “Guidelines & Norms” on page 25. According to their requirements, users may select from model
variants with a range of charging outputs and fixed charging cable with Type 2 charging plug, which are designed for domestic
and semi-public applications.
We place the highest value on user safety in all our products. For this purpose, your Wallbox features an internal Type A RCCB
and integrated DC fault current detection, which, in combination with the protective measures of your domestic power supply
and of your electric vehicle, effectively protects from short circuit, electric shock and other operational hazards.
The Wallbox is especially easy to operate during everyday use: A multi-colored LED display in the lower part of the housing
cover allows you to check the current operating status at any time. Should a malfunction occur, you can identify the cause
by the specific error code displayed by the multi-colored LED without having to open the housing of the Wallbox. Aer being
taken into operation by a specialist contractor, the Mercedes-Benz Wallbox Home is ready for charging at any time, while each
charging process must be separately authorized via the integrated key switch.
Unpacking and components included
The Mercedes-Benz Wallbox Home package includes a range of accessory components needed for installation and proper
operation. Therefore, please check immediately aer unpacking whether the following components are included:
Component Quantity Description
Wall box 1 Charging station consisting of housing base with integrated electronic unit, internal electronic
components cover and housing cover
Mercedes-Benz
WALLBOX Home
DE Sicherheitshinweise& Kurzanleitung HR Sigurnosnenapomene i kratke upute
EN Safetyinformation & Quick Start Guide PL Wskazówkibezpieczeństwa &
Skróconainstrukcja obsługi
FR Consignesde sécurité & Guide de prise
enmain RO Indicaţiide siguranţă & Scurt îndrumar
IT Avvertenzedi sicurezza & brevi
istruzioni RU Указанияпо технике безопасности & краткоеруководство
NL Veiligheidsinstructies& verkorte hand-
leiding SK Bezpečnostnépokyny & Stručný návod
PT Indicaçõesde segurança e Guia Rápido SI Varnostninapotki in kratka navodila
ES Indicacionesde seguridad & guía rápida CS Bezpečnostnípokyny & zkrácený návod
DK Sikkerhedsanvisninger& Kort
vejledning TR Güvenlikbilgileri ve hızlı başlangıç kılavuzu
FI Turvallisuusohjeet& pikaopas HU Biztonságitudnivalókés rövid
útmutató
NO Sikkerhetsanvisningerog
hurtigreferanse AR نﺎﻣﻷا تﺎﻣﻮﻠﻌﻣ
ودليلالبدء السريع
SE Säkerhetsanvisningaroch snabbguide ZH 安全信息与
快速入门指南
ET Ohutusjuhisedja lühijuhend JP 安全情報および
クイックスタートガイド
LV Drošībasnorādījumi un ātro uzziņu
rokasgrāmata KR 안전 정보 및
빠른 시작 설명서
LT Saugosnurodymai ir trumpas naudojimo
vadovas TH 

BG Указанияза безопасност и
краткоръководство TW 安全資訊及
快速入門指南
GR Οδηγίεςασφαλείας & Συνοπτικό
εγχειρίδιο
Artikelnummer:0301481_c
Quick start guide 1 Quick start guide including safety notices in printed form
Installation kit 1 Set of fixings for wall mounting, consisting of 2 x 4 chipboard screws as well as matching wall
plugs, keys for key switch (2 pcs.), keys for locking the housing cover (2 pcs.), drilling template
Should one or more of the components listed above be missing aer unpacking, please contact the point of sale where you
purchased the Wallbox.
Identifying your model variant
The Mercedes-Benz Wallbox Home is available in a range of model variants that are
mechanically and electrically tailored to different application profiles.
The product label with the specific Mercedes-Benz product identification number for
the Wallbox is located on the underside of the Wallbox. For identification, the model
code (A 000 906 XX XX) as well as the power supply ratings (voltage, frequency,
current) indicated below it are especially relevant.

6
When you open the housing cover for installation, you will find an additional product
information label on the inside of the RCCB access flap, which will also show the
ABL model number. Using the Mercedes-Benz product identification number or the
ABL model number, please always ensure before installation that your Wallbox model
variant is the one whose installation is described in this document. You can find a
list of the Wallbox model variants described in this manual and the correlations
between Mercedes-Benz product identification numbers and ABL model numbers in
the table below.
Mercedes-Benz product
identification number ABL model number Grid connection Model variant
A0009067408 2W22M1 230 / 400 V 50 Hz
1 or 3 x 32 A
Fixed charging cable according to IEC 62196-2 Type 2, ca. 6 m;
charging output 22 kW
A0009067508 2W72M9 230 V 50 Hz
1 x 32 A
Fixed charging cable according to IEC 62196-2 Type 2, ca. 6 m;
charging output 7.2 kW
CAUTION!
The information and technical specifications contained in this manual relate exclusively to the model variants listed in this
manual and must not be transferred to other Wallbox models: These variants include specific instruction manuals where
necessary.
Should your Wallbox model variant not be described in this manual, please contact your local Mercedes-Benz technical
support: Do not under any circumstances install the Wallbox in this case, as this could lead to damage to the Wallbox, and
to potentially fatal injury.
Structure of the Mercedes-Benz Wallbox Home
The Mercedes-Benz Wallbox Home consists of the following:
1Housing cover
Detachable outer plastic cover to be fixed to the housing base using hanging lip (upper edge) and locked using lockable screw
(lower edge)
2Electronic components cover
Internal cover for electronic module with integrated flap for manual access to the RCCB (residual current circuit breaker).
3Housing base
Base with integrated electronic module, fixed charging cable with Type 2 charging plug and charging plug storage holder
2W220100001
2W22M1
2W22M100001
2018-05-30
~220-240V 50Hz 32A
~380-415V
-30°C to 50°C, IP55
IEC 61851-1
IEC 61439-7 ACSEV
1 2 3