
MERSEN USA Newburyport-MA, LLC
374 MERRIMAC STREET — NEWBURYPORT, MA 01950
T 978 462 6662 — F 978 462 0181 — info.nby@mersen.com
ep.mersen.com INS-270386 Rev (-)
NSTALLATION
NSTRUCTIONS
STZ SERIES (ENGLISH)
4.1 Troubleshooting and Service
Please contact Mersen technical services for any service
or product related issue.
•Phone: 978-465-4853 (USA)
•Email: technicalservices.nby@mersen.com
4.2 Module Replacement
When service indicator is illuminated, the SPD module has
reached end-of-life and must be replaced. (Note: if service
indicator is illuminated, the device is no longer protecting
your equipment. Make sure to service the unit as soon as
possible to avoid equipment damage due to surge events)
SPD Module (STZ…Q)
The following steps should be taken to remove the SPD
module: Disconnect all power sources feeding the SPD
(via breaker or disconnect switch). Loosen phase, neutral
and ground wire terminals so that the conductors are no
longer bound to the SPD module (for both disconnect
switch and non-disconnect switch options). Remove HMI
RJ-45 communication cable from face of the module and
cord clip. Remove green dry contact terminal form SPD
module by pulling on terminal block (option for feature
package B only). Remove the eight mounting screws
holding the SPD module to the backplane. Remove SPD
module and discard. Install new SPD module by repeating
the steps for removal in reverse order.
4.3 HMI (Human-Machine Interface) Replacement
When replacing the HMI, do not remove the HMI overlay
(exterior facing label). Only the HMI circuit board should
be replaced. The HMI circuit board is located on the inside
of the enclosure door to which the overlay is adhered to.
To remove the cover, first disconnect the RJ-45
communication cable and the overlay ribbon cable from
the HMI. Remove the four mounting nuts and washers in
each corner of the circuit board from the PEM studs.
Remove the HMI from the enclosure door. Do not remove
the spacers that are located between the HMI and the
enclosure door. Install the new HMI by aligning the four
mounting holes in the corner of the circuit board onto the
PEM studs of the enclosure door. Re-install mounting
washers and nuts onto each PEM stud, tighten securely.
Re-connect RJ-45 communication cable and overlay
ribbon cable to the HMI.
Note: HMI feature package must match original feature
package of SPD. Feature package “B” HMI will not work
with SPD feature package “A” and vice versa.
Replacement HMI catalog numbers (includes circuit board
only):
•STZAHMI (Feature Package A)
•STZBHMI (Feature Package B)
4.4 Disconnect Switch Replacement (option)
The disconnect switch is directly mounted to the enclosure
backplane. To remove, loosen the disconnect switch line
side wire terminals so that the conductors from the SPD
module are no longer bound to the switch; remove the two
mounting screws that are holding the switch to the
backplane; remove disconnect switch and discard.
Conductors from the SPD module to the switch do not
need to be removed. Install new disconnect switch by first
placing it in position, making sure the SPD module
conductors are re-inserted into switch line side terminals;
Re-install the two mounting screws; re-torque SPD module
conductors according to table.
5. Warranty
Mersen warrants Surge-Trap STZ Series for a period of 15
years from the date of delivery to the purchaser to be free
from defects in both workmanship and materials. To read
the entire warranty terms and conditions, please visit
ep.mersen.com