Microsoft lumia 635 User manual

User Guide
Nokia Lumia 635
Issue 2.0 EN-US

About this user guide
This guide is the user guide for your software release.
Important: For important information on the safe use of the phone, read the Product and safety
information section in the in-box or online user guide. To find out how to get started with your
new phone, read the in-box user guide.
For the online user guidance, videos, even more info, and troubleshooting help, go to
www.microsoft.com/mobile/support/.
You can also check out the support videos at www.youtube.com/lumiasupport.
Moreover, there's a user guide in your phone – it's always with you, available when needed. To find
answers to your questions and to get helpful tips, tap Lumia Help+Tips. If you’re new to Lumia,
check out the section for new users.
For information on Microsoft Mobile Service terms and Privacy policy, go to www.microsoft.com/
mobile/privacypolicy.
© 2015 Microsoft Mobile. All rights reserved. 2

Contents
For your safety 5
Get started 6
Keys and parts 6
Insert the SIM and memory card 6
Remove the SIM and memory card 9
Switch the phone on 11
Lock the keys and screen 12
Charge your phone 14
Connect the headset 15
Antenna locations 15
Your first Lumia? 17
Set up your phone 17
Explore your tiles, apps, and settings 18
Navigate inside an app 20
Use the touch screen 21
Back, start, and search keys 24
Transfer content to your Lumia phone 24
Basics 28
What’s new in this release? 28
Get to know your phone 28
Accounts 34
Personalize your phone 38
Cortana 43
Accessibility 44
Take a screenshot 45
Extend battery life 46
Write text 47
Scan codes or text 52
Clock and calendar 53
Browse your SIM apps 56
Store 56
People & messaging 59
Calls 59
Contacts 64
Social networks 68
Messages 69
Mail 73
Camera 78
Get to know Lumia Camera 78
Open your camera quickly 78
Change the default camera 78
Camera basics 78
Advanced photography 81
Photos and videos 82
Maps & navigation 86
Switch location services on 86
Find a location 86
Get directions to a place 86
Download maps to your phone 87
Positioning methods 87
Internet 88
Define internet connections 88
Connect your computer to the web 88
Use your data plan efficiently 88
Web browser 89
Search the web 91
Close internet connections 91
Entertainment 93
Watch and listen 93
FM radio 95
User Guide
Nokia Lumia 635
© 2015 Microsoft Mobile. All rights reserved. 3

Sync music and videos between your
phone and computer 96
Games 97
Lifestyle apps and services 99
Office 102
Microsoft Office Mobile 102
Write a note 104
Continue with a document on another
device 105
Use the calculator 105
Use your work phone 105
Tips for business users 106
Phone management & connectivity 108
Update your phone software 108
Use a secure VPN connection 109
Wi-Fi 110
Bluetooth 111
Memory and storage 113
Copy content between your phone and
computer 115
Security 117
Wallet 119
Access codes 120
Troubleshooting and support 122
Find your model number and serial
number (IMEI) 123
Product and safety info 123
© 2015 Microsoft Mobile. All rights reserved. 4

For your safety
Read these simple guidelines. Not following them may be dangerous or against local laws and
regulations.
TURN OFF IN RESTRICTED AREAS
Turn the device off when mobile phone use is not allowed or when it may cause interference
or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or
blasting areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first
consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved by Microsoft Mobile for use with
this device. Third-party chargers that comply with the IEC/EN 62684 standard, and that can
connect to your device micro USB connector, may be compatible. Do not connect incompatible
products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
GLASS PARTS
The device screen is made of glass. This glass can break if the device is dropped on a hard
surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of
the device or attempt to remove the broken glass from the device. Stop using the device until the
glass is replaced by qualified service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the speakerphone is in use.
© 2015 Microsoft Mobile. All rights reserved. 5

Get started
Get to grips with the basics, and have your phone up and running in no time.
Keys and parts
Explore the keys and parts of your new phone.
1 Audio connector AHJ 3.5 mm
2 Earpiece
3 Volume keys
4 Power/Lock key
5 Microphone
6 Camera
7 Speakerphone
8 Micro-USB connector
Some of the accessories mentioned in this user
guide, such as charger, headset, or data cable,
may be sold separately.
Insert the SIM and memory card
Read on to learn how to insert a SIM card into your phone.
Important: Your device uses a micro-SIM card, also known as a mini-UICC SIM card. Use only
original micro-SIM cards. Use of incompatible SIM cards, or use of SIM card adapters, may
damage the card or the device, and may corrupt data stored on the card.
Note: Turn the device off and disconnect the charger and any other device before removing
any covers. Avoid touching electronic components while changing any covers. Always store and
use the device with any covers attached.
© 2015 Microsoft Mobile. All rights reserved. 6

1. Switch your phone off.
2. On the corner of the phone, put the tip of your index finger in the seam between the screen frame
and the back cover. Press the middle of the back cover, bend the cover open, and remove it.
Do not use any sharp tools, as they may damage the screen.
3. If the battery is in, lift it out.
4. Push the SIM card into the SIM slot with the metal contact area down.
© 2015 Microsoft Mobile. All rights reserved. 7

5. If you have a memory card, push the card into the memory card slot.
6. Line up the battery contacts, and put the battery in.
7. Press the bottom edge of the back cover against the bottom edge of your phone, and snap the
cover into place.
© 2015 Microsoft Mobile. All rights reserved. 8

8. Switch your phone on.
Remove the SIM and memory card
Got a new SIM or memory card? Learn how to remove the previous card from your phone.
1. Switch your phone off.
2. On the corner of the phone, put the tip of your index finger in the seam between the screen frame
and the back cover. Press the middle of the back cover, bend the cover open, and remove it.
3. If the battery is in, lift it out.
© 2015 Microsoft Mobile. All rights reserved. 9

4. To remove the SIM card, pull it out from the slot.
5. To remove the memory card, pull it out from the slot.
6. Line up the battery contacts, and put the battery in.
© 2015 Microsoft Mobile. All rights reserved. 10

7. Press the bottom edge of the back cover against the bottom edge of your phone, and snap the
cover into place. Don't press the keys while attaching the cover.
8. Switch your phone on.
Switch the phone on
Switch your phone on, and start exploring it.
Press the power key until the phone vibrates.
© 2015 Microsoft Mobile. All rights reserved. 11

Switch the phone off
Press and hold the power key, and drag the lock screen down.
Lock the keys and screen
If you want to avoid accidentally making a call when your phone is in your pocket or bag, you can set
your keys and screen to lock automatically.
Press the power key.
© 2015 Microsoft Mobile. All rights reserved. 12

Unlock the keys and screen
Press the power key, and drag the lock screen up.
Set the keys and screen to lock automatically
On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > lock screen > Screen
times out after, and select the length of time after which the keys and screen are locked
automatically.
© 2015 Microsoft Mobile. All rights reserved. 13

Charge your phone
Learn how to charge your phone.
Charge your phone with a USB charger
Your battery has been partially charged at the factory, but you may need to recharge it before you
can switch the phone on for the first time.
Make sure you use a compatible USB charger to charge your phone. The charger may be sold
separately.
1. Plug the charger into a wall outlet. If necessary, connect the USB cable to the charger.
2. Connect the micro-USB end of the charger's cable to your phone.
3. When the battery is full, disconnect the charger from the phone, then from the wall outlet.
You don't need to charge the battery for a specific length of time, and you can use the phone while
it's charging.
If the battery is completely discharged, it may take up to 20 minutes before the charging indicator
is displayed.
Tip: You can use USB charging when a wall outlet is not available. Data can be transferred while
charging the device. The efficiency of USB charging power varies significantly, and it may take
a long time for charging to start and the device to start functioning.
Make sure your computer is switched on.
First connect the USB cable to the computer, then to your phone. When the battery is full, first
disconnect the USB cable from your phone, then from the computer.
© 2015 Microsoft Mobile. All rights reserved. 14

The battery can be charged and discharged hundreds of times, but it will eventually wear out. When
the talk and standby times are noticeably shorter than normal, replace the battery.
Connect the headset
Enjoy your favorite music, or free your hands for other things when in a call.
The headset may be sold separately.
Connect the headset to your phone.
Do not connect to products that create an output signal, as this may damage the device. Do not
connect any voltage source to the audio connector. If you connect an external device or headset,
other than those approved for use with this device, to the audio connector, pay special attention to
volume levels.
Antenna locations
Learn where the antennas are located on your phone to get the best possible performance.
Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the
communication quality and may reduce battery life due to higher power level during operation.
The antenna areas are highlighted.
© 2015 Microsoft Mobile. All rights reserved. 15

© 2015 Microsoft Mobile. All rights reserved. 16

Your first Lumia?
Let’s get started. Set up your new phone, explore your phone’s views and menus, and learn how to
use the touch screen.
Set up your phone
Make the most out of your phone’s features from the get-go.
When you turn your phone on for the first time, your phone guides you to set up your network
connections, phone settings, and Microsoft account in one sitting.
You need a Microsoft account to back up and restore your phone, to buy, install, and update apps,
and to access some Microsoft services, such as:
• Xbox
• Xbox Music and Xbox Video
• OneDrive
• Hotmail
• Outlook
You can use the same username and password on your computer and phone.
1. Turn your phone on, and follow the instructions shown on your phone.
2. When asked, create a Microsoft account. If you already have an account for Microsoft services,
such as Xbox Live.com, Hotmail.com, or Outlook.com, or you have created a Microsoft account on
your Surface tablet or Windows PC, sign in with that username.
Make sure you remember the credentials for the Microsoft account you added to your phone.
Tip: You can also create a Microsoft account later. On the start screen, swipe down from the
top of the screen, and tap ALL SETTINGS > email+accounts > add an account > Microsoft
account.
© 2015 Microsoft Mobile. All rights reserved. 17

Parents must approve the account for children under the age of 13. To approve the account, on the
start screen, swipe down from the top of the screen, tap ALL SETTINGS > email+accounts > Microsoft
account, and follow the instructions shown on the phone.
You can also create or manage your account at www.live.com.
3. Fill in your account details.
4. Type in your phone number or an alternative email address. They are used to send you a one-time
verification code and to protect your data.
5. Select how you want to get your one-time verification code.
6. When asked, type in the last 4 digits of your phone number or your email address.
7. When you receive the code, type it in, and you are ready to back up your data and use your phone.
Tip: If your screen turns off, press the power key, and drag the lock screen up.
Explore your tiles, apps, and settings
Everything you need is on 2 views: the start screen and apps menu. Fill the start screen with shortcuts
to your favorite apps and the contacts you need the most, and find all your apps easily in the apps
menu.
The start screen consists of tiles, which are shortcuts to your apps, contacts, browser bookmarks,
and more. Some tiles may show you notifications and updates, such as your missed calls, received
messages, and the latest news.
1. To see all the apps on your phone, on the start screen, simply swipe left. To return to the start
screen, swipe right.
© 2015 Microsoft Mobile. All rights reserved. 18

Tip: To go back to the start screen from any view, tap the start key .
The apps menu is the home to all your apps – in neat alphabetical order. All the installed apps end up
here. To look up an app in the apps menu, tap , or tap a letter.
2. To add an app shortcut to your start screen, in the apps menu, tap and hold the app, and tap pin
to start.
Check notifications and change settings quickly
Swipe down from the top of the screen.
© 2015 Microsoft Mobile. All rights reserved. 19

In the action center, you can quickly see notifications, such as your missed calls and unread mails and
messages, open the camera, and access all phone settings.
Navigate inside an app
There’s more to your apps than meets the eye. To find more views in an app, swipe left. To discover
more actions, use the options menu.
In most apps, to go to another view, swipe left.
Find more options in an app
Tap .
In the options menu, you can find additional settings and actions that are not shown as icons.
© 2015 Microsoft Mobile. All rights reserved. 20