Microsoft Lumia 640 XL LTE User manual

User Guide
Lumia 640 XL LTE
Issue 1.0 EN

About this user guide
This guide is the user guide for your software release.
Important: For important info on the safe use of the phone, read the Product and safety
information section in the in-box or online user guide. To find out how to get started
with your new phone, read the in-box user guide.
For the online user guidance, videos, even more info, and troubleshooting help, go to
www.microsoft.com/mobile/support/.
You can also check out the support videos at www.youtube.com/lumiasupport.
Moreover, there's a user guide in your phone – it's always with you, available when needed.
To find answers to your questions and to get helpful tips, tap Lumia Help+Tips. If you’re
new to Lumia, check out the section for new users.
For info on Microsoft Mobile Service terms and Privacy policy, go to www.microsoft.com/
mobile/privacypolicy.
© 2015 Microsoft Mobile. All rights reserved. 2

Contents
For your safety 5
Get started 6
Keys and parts 6
Insert the SIM and memory card 7
Remove the SIM and memory card 10
Switch the phone on 12
Lock the keys and screen 13
Charge your phone 14
Connect the headset 15
Antenna locations 16
Your first Lumia? 17
Set up your phone 17
Explore your tiles, apps, and settings 18
Navigate inside an app 20
Use the touch screen 21
Back, start, and search keys 24
Transfer content to your Lumia phone 24
Basics 28
What’s new in this release? 28
Get to know your phone 28
Accounts 34
Personalise your phone 38
Cortana 43
Accessibility 44
Take a screenshot 46
Extend battery life 46
Save on data roaming costs 48
Write text 49
Scan codes or text 53
Clock and calendar 54
Browse your SIM apps 57
Store 57
People & messaging 61
Calls 61
Contacts 66
Social networks 71
Messages 72
Mail 76
Camera 82
Get to know Lumia Camera 82
Open your camera quickly 82
Change the default camera 82
Camera basics 83
Advanced photography 85
Photos and videos 87
Maps & navigation 92
Switch location services on 92
Find a location 92
Get directions to a place 92
Download maps to your phone 93
Positioning methods 93
Internet 94
Define internet connections 94
Use your data plan efficiently 94
Web browser 95
Search the web 97
Close internet connections 98
Entertainment 99
User Guide
Lumia 640 XL LTE
© 2015 Microsoft Mobile. All rights reserved. 3

Watch and listen 99
FM radio 101
Sync music and videos between your
phone and computer 102
Lifestyle apps and services 103
Office 106
Microsoft Office Mobile 106
Write a note 109
Continue with a document on
another device 109
Use the calculator 109
Use your work phone 110
Tips for business users 110
Phone management &
connectivity 112
Update your phone software 112
Use a secure VPN connection 113
WiFi 113
NFC 115
Memory and storage 117
Copy content between your phone
and computer 120
Security 121
Wallet 124
Access codes 125
Troubleshooting and support 127
Find your model number and serial
number (IMEI) 128
Product and safety info 128
© 2015 Microsoft Mobile. All rights reserved. 4

For your safety
Read these simple guidelines. Not following them may be dangerous or against local laws and
regulations.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile phone use is not allowed or when it may cause
interference or danger, for example, in aircraft, in hospitals or near medical equipment,
fuel, chemicals, or blasting areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving.
Your first consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved by Microsoft Mobile for
use with this device. Third-party chargers that comply with the IEC/EN 62684 standard,
and that can connect to your device micro USB connector, may be compatible. Do not connect
incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
GLASS PARTS
The device screen is made of glass. This glass can break if the device is dropped on a
hard surface or receives a substantial impact. If the glass breaks, do not touch the glass
parts of the device or attempt to remove the broken glass from the device. Stop using the
device until the glass is replaced by qualified service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long
periods. Exercise caution when holding your device near your ear while the loudspeaker
is in use.
© 2015 Microsoft Mobile. All rights reserved. 5

Get started
Get to grips with the basics, and have your phone up and running in no time.
Keys and parts
Explore the keys and parts of your new phone.
1 Earpiece
2 Audio connector AHJ 3.5 mm
3 Front camera
4 Light sensor
5 Volume keys
6 Power/Lock key
7 Microphone
© 2015 Microsoft Mobile. All rights reserved. 6

8 Flash
9 Loudspeaker
10 NFC area
11 Camera
12 Antenna area
13 Micro-USB connector
Some of the accessories mentioned in this user guide, such as charger, headset, or data cable,
may be sold separately.
Insert the SIM and memory card
Read on to learn how to insert a SIM card into your phone.
Important: Your device uses a micro-SIM card, also known as a mini-UICC SIM card.
Use only original micro-SIM cards. Use of incompatible SIM cards, or use of SIM card
adapters, may damage the card or the device, and may corrupt data stored on the card.
Note: Switch the device off and disconnect the charger and any other device before
removing any covers. Avoid touching electronic components while changing any covers.
Always store and use the device with any covers attached.
1. Switch your phone off.
2. With the back of the phone facing you, put your finger in the seam between the screen
frame and the bottom corner of the back cover. Bend the cover open, and remove it.
© 2015 Microsoft Mobile. All rights reserved. 7

Do not use any tools, as they may damage the phone.
3. If the battery is in, lift it out.
4. Slide the micro-SIM card into the SIM slot with the metal contact area down.
5. If you have a memory card, push the card into the memory card slot.
It is recommended that you use a fast microSD card from a well-known manufacturer.
© 2015 Microsoft Mobile. All rights reserved. 8

6. Line up the battery contacts, and put the battery in.
7. Press the bottom edge of the back cover against the bottom edge of your phone, and snap
the cover into place.
© 2015 Microsoft Mobile. All rights reserved. 9

8. Switch your phone on.
Remove the SIM and memory card
Got a new SIM or memory card? Learn how to remove the previous card from your phone.
1. Switch your phone off.
2. With the back of the phone facing you, put your finger in the seam between the screen
frame and the bottom corner of the back cover. Bend the cover open, and remove it.
3. If the battery is in, lift it out.
4. To remove the SIM card, pull it out from the slot.
© 2015 Microsoft Mobile. All rights reserved. 10

5. To remove the memory card, pull it out from the slot.
6. Line up the battery contacts, and put the battery in.
7. Press the bottom edge of the back cover against the bottom edge of your phone, and snap
the cover into place. Don't press the keys while attaching the cover.
© 2015 Microsoft Mobile. All rights reserved. 11

Switch the phone on
Switch your phone on, and start exploring it.
Press the power key until the phone vibrates.
Switch the phone off
Press and hold the power key, and drag the lock screen down.
© 2015 Microsoft Mobile. All rights reserved. 12

Lock the keys and screen
If you want to avoid accidentally making a call when your phone is in your pocket or bag, you
can set your keys and screen to lock automatically.
Press the power key.
Unlock the keys and screen
Press the power key, and drag the lock screen up.
© 2015 Microsoft Mobile. All rights reserved. 13

Set the keys and screen to lock automatically
On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > lock
screen > Screen times out after, and select the length of time after which the keys and screen
are locked automatically.
Charge your phone
Learn how to charge your phone.
Charge your phone with a USB charger
Your battery has been partially charged at the factory, but you may need to recharge it before
you can switch the phone on for the first time.
Make sure you use a compatible USB charger to charge your phone. The charger may be sold
separately.
1. Plug the charger into a wall outlet. If necessary, connect the USB cable to the charger.
2. Connect the micro-USB end of the charger's cable to your phone.
3. When the battery is full, disconnect the charger from the phone, then from the wall outlet.
© 2015 Microsoft Mobile. All rights reserved. 14

You don't need to charge the battery for a specific length of time, and you can use the phone
while it's charging.
If the battery is completely discharged, it may take up to 20 minutes before the charging
indicator is displayed.
Tip: You can use USB charging when a wall outlet is not available. Data can be transferred
while charging the device. The efficiency of USB charging power varies significantly, and
it may take a long time for charging to start and the device to start functioning.
Make sure your computer is switched on.
First connect the USB cable to the computer, then to your phone. When the battery is
full, first disconnect the USB cable from your phone, then from the computer.
The battery can be charged and discharged hundreds of times, but it will eventually wear out.
When the talk and standby times are noticeably shorter than normal, replace the battery.
Connect the headset
Enjoy your favourite music, or free your hands for other things when in a call.
The headset may be sold separately.
Connect the headset to your phone.
© 2015 Microsoft Mobile. All rights reserved. 15

Do not connect to products that create an output signal, as this may damage the device. Do
not connect any voltage source to the audio connector. If you connect an external device or
headset, other than those approved for use with this device, to the audio connector, pay
special attention to volume levels.
Antenna locations
Learn where the antennas are located on your phone to get the best possible performance.
Avoid touching the antenna area while the antenna is in use. Contact with antennas affects
the communication quality and may reduce battery life due to higher power level during
operation.
The antenna areas are highlighted.
© 2015 Microsoft Mobile. All rights reserved. 16

Your first Lumia?
Let’s get started. Set up your new phone, explore your phone’s views and menus, and learn
how to use the touch screen.
Set up your phone
Make the most out of your phone’s features from the get-go.
When you switch your phone on for the first time, your phone guides you to set up your
network connections, phone settings, and Microsoft account in one sitting.
You need a Microsoft account to back up and restore your phone, to buy, install, and update
apps, and to access some Microsoft services, such as:
• OneDrive
• Hotmail
• Outlook
You can use the same username and password on your computer and phone.
1. Switch your phone on, and follow the instructions shown on your phone.
2. When asked, create a Microsoft account. If you already have an account for Microsoft
services, such as Xbox Live.com, Hotmail.com, or Outlook.com, or you have created a Microsoft
account on your Surface tablet or Windows PC, sign in with that username.
Make sure you remember the credentials for the Microsoft account you added to your
phone. You need them if you want to change the device protection settings or reset your
phone.
© 2015 Microsoft Mobile. All rights reserved. 17

Tip: You can also create a Microsoft account later. On the start screen, swipe down from
the top of the screen, and tap ALL SETTINGS > email+accounts > add an account >
Microsoft account.
Parents must approve the account for children under the age of 13. To approve the account,
on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > email
+accounts > Microsoft account, and follow the instructions shown on the phone.
You can also create or manage your account at www.live.com.
3. Fill in your account details.
4. Type in your phone number or an alternative mail address. They are used to send you a
one-time verification code and to protect your data.
5. Select how you want to get your one-time verification code.
6. When asked, type in the last 4 digits of your phone number or your mail address.
7. When you receive the code, type it in, and you are ready to back up your data and use your
phone.
Tip: If your screen switches off, press the power key, and drag the lock screen up.
Explore your tiles, apps, and settings
Everything you need is on 2 views: the start screen and apps menu. Fill the start screen with
shortcuts to your favourite apps and the contacts you need the most, and find all your apps
easily in the apps menu.
The start screen consists of tiles, which are shortcuts to your apps, contacts, browser
bookmarks, and more. Some tiles may show you notifications and updates, such as your
missed calls, received messages, and the latest news.
1. To see all the apps on your phone, on the start screen, simply swipe left. To return to the
start screen, swipe right.
© 2015 Microsoft Mobile. All rights reserved. 18

Tip: To go back to the start screen from any view, tap the start key .
The apps menu is the home to all your apps – in neat alphabetical order. All the installed apps
end up here. To look up an app in the apps menu, tap , or tap a letter.
2. To add an app shortcut to your start screen, in the apps menu, tap and hold the app, and
tap pin to start.
Check notifications and change settings quickly
Swipe down from the top of the screen.
© 2015 Microsoft Mobile. All rights reserved. 19

In the action centre, you can quickly see notifications, such as your missed calls and unread
mails and messages, open the camera, and access all phone settings.
Navigate inside an app
There’s more to your apps than meets the eye. To find more views in an app, swipe left. To
discover more actions, use the options menu.
In most apps, to go to another view, swipe left.
Find more options in an app
Tap .
In the options menu, you can find additional settings and actions that are not shown as icons.
© 2015 Microsoft Mobile. All rights reserved. 20