Microsoft Lumia 640 XL LTE User manual

User Guide
Lumia 640 XL LTE
Issue 1.0 EN

About this user guide
This guide is the user guide for your software release.
Important: For important info on the safe use of the phone, read the Product and safety
information section in the in-box or online user guide. To find out how to get started
with your new phone, read the in-box user guide.
For the online user guidance, videos, even more info, and troubleshooting help, go to
www.microsoft.com/mobile/support/.
You can also check out the support videos at www.youtube.com/lumiasupport.
Moreover, there's a user guide in your phone – it's always with you, available when needed.
To find answers to your questions and to get helpful tips, tap Lumia Help+Tips. If you’re
new to Lumia, check out the section for new users.
For info on Microsoft Mobile Service terms and Privacy policy, go to www.microsoft.com/
mobile/privacypolicy.
© 2015 Microsoft Mobile. All rights reserved. 2

Contents
For your safety 5
Get started 6
Keys and parts 6
Insert the SIM and memory card 7
Remove the SIM and memory card 10
Switch the phone on 12
Lock the keys and screen 13
Charge your phone 14
Connect the headset 15
Antenna locations 16
Your first Lumia? 17
Set up your phone 17
Explore your tiles, apps, and settings 18
Navigate inside an app 20
Use the touch screen 21
Back, start, and search keys 24
Transfer content to your Lumia phone 24
Basics 28
What’s new in this release? 28
Get to know your phone 28
Accounts 34
Personalise your phone 38
Cortana 43
Accessibility 44
Take a screenshot 46
Extend battery life 46
Save on data roaming costs 48
Write text 49
Scan codes or text 53
Clock and calendar 54
Browse your SIM apps 57
Store 57
People & messaging 61
Calls 61
Contacts 66
Social networks 71
Messages 72
Mail 76
Camera 82
Get to know Lumia Camera 82
Open your camera quickly 82
Change the default camera 82
Camera basics 83
Advanced photography 85
Photos and videos 87
Maps & navigation 92
Switch location services on 92
Find a location 92
Get directions to a place 92
Download maps to your phone 93
Positioning methods 93
Internet 94
Define internet connections 94
Use your data plan efficiently 94
Web browser 95
Search the web 97
Close internet connections 98
Entertainment 99
User Guide
Lumia 640 XL LTE
© 2015 Microsoft Mobile. All rights reserved. 3

Watch and listen 99
FM radio 101
Sync music and videos between your
phone and computer 102
Lifestyle apps and services 103
Office 106
Microsoft Office Mobile 106
Write a note 109
Continue with a document on
another device 109
Use the calculator 109
Use your work phone 110
Tips for business users 110
Phone management &
connectivity 112
Update your phone software 112
Use a secure VPN connection 113
WiFi 113
NFC 115
Memory and storage 117
Copy content between your phone
and computer 120
Security 121
Wallet 124
Access codes 125
Troubleshooting and support 127
Find your model number and serial
number (IMEI) 128
Product and safety info 128
© 2015 Microsoft Mobile. All rights reserved. 4

For your safety
Read these simple guidelines. Not following them may be dangerous or against local laws and
regulations.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile phone use is not allowed or when it may cause
interference or danger, for example, in aircraft, in hospitals or near medical equipment,
fuel, chemicals, or blasting areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving.
Your first consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved by Microsoft Mobile for
use with this device. Third-party chargers that comply with the IEC/EN 62684 standard,
and that can connect to your device micro USB connector, may be compatible. Do not connect
incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
GLASS PARTS
The device screen is made of glass. This glass can break if the device is dropped on a
hard surface or receives a substantial impact. If the glass breaks, do not touch the glass
parts of the device or attempt to remove the broken glass from the device. Stop using the
device until the glass is replaced by qualified service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long
periods. Exercise caution when holding your device near your ear while the loudspeaker
is in use.
© 2015 Microsoft Mobile. All rights reserved. 5

Get started
Get to grips with the basics, and have your phone up and running in no time.
Keys and parts
Explore the keys and parts of your new phone.
1 Earpiece
2 Audio connector AHJ 3.5 mm
3 Front camera
4 Light sensor
5 Volume keys
6 Power/Lock key
7 Microphone
© 2015 Microsoft Mobile. All rights reserved. 6

8 Flash
9 Loudspeaker
10 NFC area
11 Camera
12 Antenna area
13 Micro-USB connector
Some of the accessories mentioned in this user guide, such as charger, headset, or data cable,
may be sold separately.
Insert the SIM and memory card
Read on to learn how to insert a SIM card into your phone.
Important: Your device uses a micro-SIM card, also known as a mini-UICC SIM card.
Use only original micro-SIM cards. Use of incompatible SIM cards, or use of SIM card
adapters, may damage the card or the device, and may corrupt data stored on the card.
Note: Switch the device off and disconnect the charger and any other device before
removing any covers. Avoid touching electronic components while changing any covers.
Always store and use the device with any covers attached.
1. Switch your phone off.
2. With the back of the phone facing you, put your finger in the seam between the screen
frame and the bottom corner of the back cover. Bend the cover open, and remove it.
© 2015 Microsoft Mobile. All rights reserved. 7

Do not use any tools, as they may damage the phone.
3. If the battery is in, lift it out.
4. Slide the micro-SIM card into the SIM slot with the metal contact area down.
5. If you have a memory card, push the card into the memory card slot.
It is recommended that you use a fast microSD card from a well-known manufacturer.
© 2015 Microsoft Mobile. All rights reserved. 8

6. Line up the battery contacts, and put the battery in.
7. Press the bottom edge of the back cover against the bottom edge of your phone, and snap
the cover into place.
© 2015 Microsoft Mobile. All rights reserved. 9

8. Switch your phone on.
Remove the SIM and memory card
Got a new SIM or memory card? Learn how to remove the previous card from your phone.
1. Switch your phone off.
2. With the back of the phone facing you, put your finger in the seam between the screen
frame and the bottom corner of the back cover. Bend the cover open, and remove it.
3. If the battery is in, lift it out.
4. To remove the SIM card, pull it out from the slot.
© 2015 Microsoft Mobile. All rights reserved. 10