Microsoft Surface 2 User manual

Surface 2 User Guide
With Windows RT 8.1 Software
Published: March 2014
Version 2.0

© 2014 Microsoft Page ii
© 2014 Microsoft. All rights reserved.
BlueTrack Technology, ClearType, Excel, Hotmail, Internet Explorer, Microsoft, OneNote, Outlook, PowerPoint, OneDrive,
Windows, Xbox, and Xbox Live are registered trademarks of Microsoft Corporation.
Surface, Skype, and Wedge are trademarks of Microsoft Corporation.
Bluetooth is a registered trademark of Bluetooth SIG, Inc.
Dolby and the double-D symbol are registered trademarks of Dolby Laboratories.
LTE is a trademark of ETSI.
This document is provided “as-is.” Information in this document, including URL and other Internet Web site references, may
change without notice.

© 2014 Microsoft Page iii
Contents
MEET SURFACE 2..............................................................................................................................................................1
ABOUT THIS GUIDE................................................................................................................................................................................................ 1
SURFACE 2FEATURES............................................................................................................................................................................................ 2
SET UP YOUR SURFACE...................................................................................................................................................7
PLUG IN AND TURN ON ........................................................................................................................................................................................ 7
SETUP......................................................................................................................................................................................................................8
THE BASICS .......................................................................................................................................................................9
TOUCH,KEYBOARD,MOUSE,AND PEN ...............................................................................................................................................................9
START SCREEN ....................................................................................................................................................................................................... 9
OPEN APPS.............................................................................................................................................................................................................9
TOUCH:SWIPE,TAP,AND BEYOND ...................................................................................................................................................................10
CHARMS...............................................................................................................................................................................................................12
LEARN MORE ABOUT WINDOWS.......................................................................................................................................................................13
LOCK SCREEN AND SIGNING IN..........................................................................................................................................................................13
GET STARTED................................................................................................................................................................. 14
GET ONLINE .........................................................................................................................................................................................................14
SET UP YOUR EMAIL.............................................................................................................................................................................................14
PEOPLE:ADD CONTACTS....................................................................................................................................................................................15
SKYPE:ADD CONTACTS ......................................................................................................................................................................................16
ONEDRIVE:YOUR PERSONAL CLOUD................................................................................................................................................................16
MAKE IT YOURS ...................................................................................................................................................................................................16
GET TO KNOW SURFACE 2 .......................................................................................................................................... 17
POWER STATES:ON,OFF,STANDBY,AND RESTART ........................................................................................................................................17
CHARGING ...........................................................................................................................................................................................................18
THE TOUCHSCREEN .............................................................................................................................................................................................19
ON-SCREEN KEYBOARD......................................................................................................................................................................................21
THE KICKSTAND...................................................................................................................................................................................................22
TYPING COVERS (KEYBOARDS)...........................................................................................................................................................................23
TOUCHPAD...........................................................................................................................................................................................................27
SOUND FEATURES................................................................................................................................................................................................28
THE DESKTOP .......................................................................................................................................................................................................30
USE APPS........................................................................................................................................................................ 31
FIND AND OPEN APPS .........................................................................................................................................................................................31
SWITCH BETWEEN OPEN APPS............................................................................................................................................................................32
USE APPS TOGETHER (SIDE BY SIDE) ..................................................................................................................................................................32
CLOSE AN APP .....................................................................................................................................................................................................33
APP COMMANDS.................................................................................................................................................................................................34
APP SETTINGS AND HELP ....................................................................................................................................................................................34
PROBLEMS WITH AN APP?..................................................................................................................................................................................34

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SEARCH, SHARE, AND SETTINGS ............................................................................................................................... 35
HOW TO SEARCH.................................................................................................................................................................................................35
SHARE PHOTOS,LINKS,AND MORE...................................................................................................................................................................36
CHANGE YOUR SETTINGS....................................................................................................................................................................................37
ACCOUNTS AND SIGN IN ............................................................................................................................................ 39
WHAT TYPE OF ACCOUNT DO IHAVE?..............................................................................................................................................................39
CREATE ANOTHER ACCOUNT..............................................................................................................................................................................39
MANAGE ACCOUNTS ..........................................................................................................................................................................................40
UNLOCK AND SIGN IN.........................................................................................................................................................................................40
SIGN OUT OR LOCK .............................................................................................................................................................................................41
CHANGE YOUR PASSWORD ................................................................................................................................................................................41
ACCOUNT SECURITY............................................................................................................................................................................................42
APPS AND GAMES FROM THE WINDOWS STORE .................................................................................................. 43
YOUR ACCOUNT ..................................................................................................................................................................................................43
GET APPS..............................................................................................................................................................................................................43
DELETE AN APP ....................................................................................................................................................................................................45
REINSTALL AN APP...............................................................................................................................................................................................46
APP UPDATES.......................................................................................................................................................................................................46
PERSONALIZE YOUR SURFACE ................................................................................................................................... 47
ADD YOUR ACCOUNTS........................................................................................................................................................................................47
PERSONALIZE THE START SCREEN......................................................................................................................................................................47
CHANGE YOUR LOCK SCREEN.............................................................................................................................................................................48
NOTIFICATIONS ...................................................................................................................................................................................................48
ADD A LANGUAGE...............................................................................................................................................................................................49
DESKTOP BACKGROUND,COLORS,AND SOUNDS............................................................................................................................................49
CONNECT DEVICES ....................................................................................................................................................... 50
CONNECT A USB MOUSE,PRINTER,AND MORE..............................................................................................................................................50
USE A MOUSE ......................................................................................................................................................................................................50
USE A CAPACITIVE PEN........................................................................................................................................................................................50
ADD A BLUETOOTH DEVICE................................................................................................................................................................................50
ADD,REMOVE,AND MANAGE YOUR DEVICES AND PRINTERS ........................................................................................................................51
HOW DO IPRINT?...............................................................................................................................................................................................51
HOW DO ISCAN SOMETHING?..........................................................................................................................................................................52
CONNECT TO A TV, MONITOR,OR PROJECTOR ...............................................................................................................................................52
STORAGE, FILES, AND BACKUP .................................................................................................................................. 55
HOW MUCH DISK SPACE DO IHAVE?................................................................................................................................................................55
ADDITIONAL STORAGE OPTIONS........................................................................................................................................................................55
FILES AND FOLDERS.............................................................................................................................................................................................56
ADD FILES TO SURFACE ......................................................................................................................................................................................56
BACK UP YOUR FILES USING FILE HISTORY .......................................................................................................................................................57
NETWORKING ............................................................................................................................................................... 58
CONNECT TO A WI-FI NETWORK ......................................................................................................................................................................58
DISCONNECT FROM A WI-FI NETWORK ...........................................................................................................................................................59

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CONNECT TO A WIRED NETWORK......................................................................................................................................................................59
JOIN A HOMEGROUP...........................................................................................................................................................................................59
JOIN A WORKGROUP...........................................................................................................................................................................................59
GET TO FILES ON OTHER COMPUTERS ...............................................................................................................................................................60
CONNECT TO A VIRTUAL PRIVATE NETWORK (VPN) .....................................................................................................................................60
WORKPLACE JOIN................................................................................................................................................................................................60
AIRPLANE MODE..................................................................................................................................................................................................61
TETHERING:USE YOUR PHONE’S DATA CONNECTION.....................................................................................................................................61
REMOTE DESKTOP:CONNECT TO ANOTHER PC..............................................................................................................................................61
BUILT-IN APPS .............................................................................................................................................................. 62
OFFICE 2013 RT.................................................................................................................................................................................................62
ONENOTE ............................................................................................................................................................................................................63
INTERNET EXPLORER 11 .....................................................................................................................................................................................63
MAIL .....................................................................................................................................................................................................................66
PEOPLE .................................................................................................................................................................................................................68
CALENDAR AND REMINDERS..............................................................................................................................................................................69
CAMERA ...............................................................................................................................................................................................................70
MUSIC ..................................................................................................................................................................................................................74
PHOTOS................................................................................................................................................................................................................76
VIDEO ...................................................................................................................................................................................................................77
SKYPE....................................................................................................................................................................................................................78
ONEDRIVE............................................................................................................................................................................................................79
XBOX GAMES.......................................................................................................................................................................................................81
MAPS....................................................................................................................................................................................................................81
MORE BUILT-IN APPS..........................................................................................................................................................................................82
ADDITIONAL INFO YOU SHOULD KNOW ................................................................................................................. 83
KEEP SURFACE UP TO DATE ................................................................................................................................................................................83
HOW CAN IHELP PROTECT MY SURFACE FROM VIRUSES?..............................................................................................................................84
KEYBOARD SHORTCUTS ......................................................................................................................................................................................84
ACCESSIBILITY ......................................................................................................................................................................................................84
SPEECH RECOGNITION ........................................................................................................................................................................................84
TAKE A SCREEN SHOT..........................................................................................................................................................................................84
BITLOCKER RECOVERY KEY..................................................................................................................................................................................85
REFRESH SURFACE...............................................................................................................................................................................................85
RESET SURFACE ...................................................................................................................................................................................................85
ACCESSORIES................................................................................................................................................................. 86
MOBILE NETWORKING ON SURFACE 2 (4G LTE)..................................................................................................... 89
CONNECT TO A MOBILE BROADBAND NETWORK.............................................................................................................................................90
DISCONNECT OR TURN OFF MOBILE BROADBAND...........................................................................................................................................90
THE AT&T ALLACCESS APP...............................................................................................................................................................................90
VIEW YOUR AT&T DATA USAGE .......................................................................................................................................................................91
SHARE YOUR INTERNET CONNECTION ..............................................................................................................................................................91
MOBILE BROADBAND SETTINGS.........................................................................................................................................................................92
HOW TO USE LESS DATA.....................................................................................................................................................................................93
REPLACE THE MICRO-SIM CARD .......................................................................................................................................................................93

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CARE AND CLEANING .................................................................................................................................................. 95
TOUCHSCREEN CARE...........................................................................................................................................................................................95
COVER CARE.........................................................................................................................................................................................................95
BATTERY CARE......................................................................................................................................................................................................95
SAFETY AND WARRANTY.....................................................................................................................................................................................95
HELP, SERVICE, AND SUPPORT .................................................................................................................................. 96
SURFACE HELP .....................................................................................................................................................................................................96
WINDOWS HELP ..................................................................................................................................................................................................96
AT&T HELP..........................................................................................................................................................................................................96
APP HELP AND TROUBLESHOOTING ..................................................................................................................................................................96
THAT’S IT! ...................................................................................................................................................................... 96

©2013 Microsoft Page 1
Meet Surface 2
Ultra-thin and light, Surface 2 is the on-the-go tablet.
With Xbox Music and Video, games, and Internet Explorer, you’ll never run out of ways to play.
And when it’s time to get work done, Surface 2 comes with Microsoft Office 2013 RT—Word, Excel, Outlook,
PowerPoint and OneNote apps.1
1There are some differences between Office RT and other versions of Office. For more info, see Office.com/OfficeRT.
About this guide
We hope this guide helps you get the most out of your Surface 2.
To jump to a topic (using the Reader app):
Swipe down from the top edge of the screen, tap More ( ) > Bookmarks.
To search for a topic:
Swipe down from the top edge of the screen, tap Find, type what you want to
find.

© 2014 Microsoft Page 2
Surface 2 features
Finish
Made with VaporMg, Surface is precision crafted to be tough yet
elegant, without excessive bulk. The watch-like finish is incredibly
smooth and durable.
Touchscreen
The 10.6” touchscreen, with its 16:9 aspect ratio and ClearType Full HD
display (1080p resolution, 1920x1080 pixels), is great for watching HD movies,
browsing the web, and using Office apps. Like a smartphone, you can browse
the web or your email using your fingers. See Touchscreen for more info.
Typing Covers
Add a unique keyboard that doubles as a protective cover (Typing Covers
sold separately). This way you’ll always have a keyboard with you. See Typing
Covers for more info.
Two cameras—front and
back
The two cameras make it easy to make video calls, record videos, and take
pictures. The front-facing camera is 3.5 megapixels and the rear-facing
camera is 5.0 megapixels. The cameras record video in 1080p HD, with a 16:9
aspect ratio (widescreen). See Camera for more info.
Wi-Fi and Bluetooth
Surface supports standard Wi-Fi protocols (802.11a/b/g/n) and Bluetooth®
4.0. This means you can connect to a wireless network and use Bluetooth
devices such as mice, printers, and headsets.

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Mobile broadband
Surface supports 2G GSM (Quadband: 850/900/1800/1900), 3G UMTS (Bands
1, 2, 5), 4G LTE (Bands 4, 7, 17), letting you take your Surface on the road,
even when you can’t connect to Wi-Fi.
Two microphones
Built-in microphones with noise cancellation come in handy when recording
videos and calling people. See Sound features for more info.
Kickstand
Flip out the dual-position kickstand when you want to be productive, or when
you want to kick back and have some fun. One position is ideal for typing at a
desk, and another for typing on your lap.
Stereo speakers and headset
jack
With the two stereo speakers and headset jack, you can listen to music,
podcasts, and audio books. See Sound features for more info.
micro-SIM tray*
*Surface 2 (AT&T 4G LTE) only
Surface 2 (AT&T 4G LTE)2has built-in mobile broadband that you can use to
connect to the Internet when a Wi-Fi network isn’t available. See Mobile
networking on Surface 2 (AT&T 4G LTE) for more info.

© 2014 Microsoft Page 4
2AT&T service activation on qualifying plan required; additional fees apply. Coverage
not available everywhere.

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Ports
HD video out port
Share videos, photos, or presentations by connecting Surface to an HDTV,
monitor, or projector (adapters and cables sold separately). See Connect
to a TV, monitor, or projector for more info.
Full-size USB 3.0 port
Connect USB accessories—like a mouse, phone, or an Ethernet adapter.
See Connect devices for more info.
microSDXC card reader
Use the microSDXC card reader (behind the kickstand) for extra storage or
transferring files. See Storage, files, and backup for more info.
Charging port and 24-watt power supply
Connect the included power supply when your battery is low. See
Charging for more info.

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Software
Windows RT 8.1
Surface 2 comes pre-installed with Windows RT 8.1—a Windows-based
operating system that's optimized for thin and light PCs. Windows RT
runs built-in apps and apps from the Windows Store. To learn more, see
Windows RT 8.1: FAQ on Windows.com.
Office 2013 RT
Word, Excel, Outlook, PowerPoint and OneNote apps are pre-installed.
See Office 2013 RT for more info.
Apps
Surface 2 has many built-in apps—check out the tiles for them on your
Start screen. And you can install more apps from the Windows Store.
CPU and RAM
Next generation NVIDIA Tegra 4 processor with 2GB RAM.
Sensors
Surface has four sensors (an ambient light sensor, an accelerometer, gyroscope,
and compass) that apps can use to do cool things.
Accessories
Surface accessories add to your Surface experience—check out the Accessories
section in this guide.

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Set up your Surface
Grab your Surface and let’s go!
Before you start…Make sure a wireless network is available and you have the network password (if the network
is secured).
Plug in and turn on
1. If you have a Typing Cover, bring it close to your Surface, so that it clicks into place (see picture).
2. Flip out the built-in kickstand on the back of Surface (either position).
3. Plug the power cord into a wall outlet or power strip.
4. Connect the power connector to the charging port on Surface (either direction works).
The ring of light near the end of the connector means Surface is getting power.
5. Press and release the Power button (on the top right edge).
Surface turns on and setup begins.

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Setup
Setup runs the first time you turn on Surface. During setup you’ll choose a language, color scheme, and name for
your Surface. (You can change these things later.)
Two key things happen during setup:
Surface connects to your Wi-Fi network. If you don’t know your wireless password, see How to find
your wireless network password on Surface.com.
Important Surface 2 (AT&T 4G LTE): Be sure to connect to a Wi-Fi network during setup (instead of
mobile broadband). Once setup is complete, you can set up your mobile broadband connection using
the steps below.
An account is created on Surface. For the best experience, we recommend using a Microsoft account.
You can use your existing Microsoft account or setup can create one for you.
oWhat is a Microsoft account?A Microsoft account is an email address and password that you’ll
use to sign in to Surface. If you’ve used Microsoft services in the past—like Xbox, Hotmail,
Outlook.com, OneDrive, Messenger, Skype, or Windows Phone—you already have a Microsoft
account (it's the email address you use to sign in). If you don’t have a Microsoft account, setup
can create one for you using any email address. To learn about the benefits of using a Microsoft
account, see All about accounts on Surface.com.
oMore than one Microsoft account? If you have more than one Microsoft account, you’ll need
to choose one for your Surface. To figure out which Microsoft account to use, see Choose a
Microsoft account on Microsoft.com (English only).
To learn more about accounts, see the Accounts and sign in section in this guide.
Got kids? Give each child their own account, so they can enjoy Surface without changing your settings or getting
into your email. For more info, see Family Safety on Windows.com.
Surface 2 (AT&T 4G LTE): Set up your mobile broadband connection
Once setup is complete, here’s how to set up your mobile broadband connection:
1. Open the Search charm (swipe in from the right edge of the screen, and then tap Settings).
2. Tap or click the network icon ( ).
3. Under Mobile broadband, choose AT&T (4G) and then Connect.
4. If prompted, choose Activate now and follow the on-screen instructions to set up your AT&T account
(you won’t be prompted if your SIM has already been activated).
For more info, see Mobile networking on Surface 2 (AT&T 4G LTE) in this guide.

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The basics
There are a few things you need to know to get around your Surface.
Touch, keyboard, mouse, and pen
With Surface, you can easily switch between using touch, a keyboard, mouse, or pen.
Touch. Like a smartphone, you can use your fingers on the touchscreen. For example, drag your finger
across the screen to scroll.
Keyboard. Click in a Typing Cover or use a full-size USB or Bluetooth keyboard.
Mouse. Use the Typing Cover touchpad, or connect a USB or Bluetooth mouse.
Pen. Take notes, draw, and mark up documents using a capacitive pen (sold separately).
Start screen
Start is the heart of your Surface—it’s where you open
apps, see what your friends are doing, and get to your
favorite websites.
The tiles on Start show info, such as new email messages
and the next appointment on your calendar.
To go to Start:
Touch. Press below the touchscreen, or swipe
in from the right edge of the screen and tap Start.
Keyboard. Press the Windows logo key on your keyboard.
Mouse. Click the Start button in the lower-left corner of the screen.
Open apps
Touch or mouse. Tap or click an app tile on the Start screen.
Keyboard. Go to Start and type an app name (such as Word or OneDrive).
You can see all your apps by swiping up from the center of the Start screen.

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Switch between open apps
You can switch between open apps by swiping in from the left edge
of the screen. You can keep swiping, and each time you’ll switch to
another app.
More about this in the Use apps section.
App commands: Where are they?
Swipe up from the bottom edge of the screen, or down from the top
edge.
Touch: Swipe, tap, and beyond
Tap? Swipe? Here’s a glossary of touch gestures that you can use with Surface.
Gesture
How to do it
What it does
Tap
Tap once on something.
Opens, selects, or activates whatever you
tap. Similar to clicking with a mouse.
Tap and hold
Press your finger down and hold for about
a second.
Shows options related to what you’re
doing (like right-clicking with a mouse).

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Gesture
How to do it
What it does
Pinch or stretch
Touch the screen or an item with two or
more fingers, and then move the fingers
toward each other (pinch) or away from
each other (stretch).
Zooms in or out of a website, map, or
picture.
Rotate
Put two or more fingers on an item and
then turn your hand.
Rotates things that can be rotated.
Slide to scroll
Drag your finger on the screen.
Scrolls through what’s on the screen (like
scrolling with a mouse).
Slide to rearrange
Press and briefly drag an item in the
direction opposite to the way the page
scrolls, then move it wherever you want.
(For example, if the screen scrolls left or
right, drag the item up or down.) When
you've moved the item to the new
location, let it go.
Moves an item (like dragging with a
mouse).
Swipe to select
Swipe an item with a short, quick
movement in the direction opposite to the
way the page scrolls. (For example, if the
screen scrolls left or right, swipe the item
up or down to select it.)
Selects an item, like an app tile or photo.
This often brings up app commands.

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Gesture
How to do it
What it does
Swipe from edge
Starting on the edge, swipe in.
Right edge: Opens the charms.
Left edge: Brings in open apps, snaps
apps, shows your recently opened apps, or
closes apps. See Use apps for more info.
Top or bottom edge: Shows commands
or closes an app.
Charms
No matter where you are, the charms help you do the things you do most often—like search, share, print, and
change settings. Here’s how to open the charms:
Touch. Swipe in from the right edge, and then tap the one you want.
Mouse. Move your pointer into the upper-right or lower-right corner, and then move it up or down and
click the one you want.
Typing Cover. Press a charm key from the top row.
Charm keys on Touch Cover
Here's what you can do with the charms:
Search. You can use the Search charm ( +S) to finds things on Surface, OneDrive, in apps, and
on the web. For more info, see How to search in this guide.
Share.When you’re in an app, you can use the Share charm ( +H) to share files, photos, or
webpages. For more info, see Share photos, links, and more in this guide.
Start. The Start charm ( ) takes you to the Start screen. Or if you're already on Start, it takes you
to the last app you were using.
Devices. Use the Devices charm ( +K) to play, project, and print to devices. For more info, see
Connect devices in this guide.
Settings. Use the Setting charm ( +I) to change your Surface settings, or if you’re in an app, you
can get to settings for that app. For more info, see Change your settings in this guide.

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Learn more about Windows
To learn more about getting around Windows RT 8.1, check out these resources:
Help and Tips: From the Start screen, tap or click Help+Tips. This app has info to
help you get up to speed on Windows.
Windows Basics and Tips: See the Getting started tutorials on Windows.com.
Lock screen and signing in
With a Microsoft account, personal settings like your lock screen and Start screen can follow you to other
devices. Your favorite websites, browser history, and pinned sites on your Start screen move with you, as well.
If you don’t use Surface for a few minutes, the screen turns off and locks. When this happens, press a key (or
press and release the Power button), then swipe up on the touch screen.
Next, sign in to your account by typing your password.
Now, let’s set up your email and other accounts.

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Get started
Now that you know the basics, let’s get online and add your accounts.
Get online
Here’s how to get online:
1. Open the Settings charm (swipe in from the right edge of the screen, and then tap Settings).
2. Tap or click the wireless network icon ( ).
3. Under Wi-Fi, tap or click the network you want to connect to, and then tap or click Connect.
For more info about getting online, see Networking in this guide.
Surface 2 (AT&T 4G LTE): If a Wi-Fi network isn’t available, you can connect to the AT&T mobile network. For
info on how to do this the first time, see Set up your mobile broadband connection.
Set up your email
Now let’s set up your email. Outlook RT and Mail are both pre-installed, so you can add your email accounts to
either or both of these apps.
Outlook RT: Add your email accounts
You can add Outlook.com, Gmail, AOL, Yahoo!, and Exchange email accounts to Outlook (or any email account
that uses POP or IMAP). Here’s how:
1. Tap or click Outlook 2013 from the Start screen. Account setup starts the first time you start Outlook.
If the Auto Account Setup dialog doesn’t appear, tap or click File and then choose Add Account (just
above Account Settings).
2. Type your name, email address, and password, and then choose Next.
Outlook searches online to find your email server settings. If Outlook doesn’t find the settings, see Set up email
in Outlook on Office.com.
Mail: Add your email accounts
You can add Outlook.com, Gmail, AOL, Yahoo!, and Exchange email accounts to the Mail app.
Note The Mail app doesn’t support accounts that use POP (Post Office Protocol). If you have a POP
email account, you can use Outlook RT (see above) or see Using email accounts over POP on
Windows.com.