MicroTouch M1-490DS-A1 User manual

Rev 1091522.1
DIGITAL SIGNAGE TOUCH MONITOR
M1-490DS-A1
M1-550DS-A1
M1-650DS-A1
USER MANUAL

2
Table of Contents
About This Document .................................................................................4
Compliance Information..............................................................................5
Important Safety Instructions ......................................................................7
Usage Notice ...............................................................................................................7
Precautions.................................................................................................................. 7
Warnings......................................................................................................................9
Installation Tips.........................................................................................10
Product Overview .....................................................................................11
Key Features ..............................................................................................................11
Unpacking...................................................................................................................11
Package Contents ..................................................................................................... 12
Product Setup and Use.............................................................................13
Configuration and Cable Options............................................................................... 15
Turning Monitor On and Off ....................................................................................... 16
Power Status LED ..................................................................................................... 16
On-Screen Display (OSD).........................................................................17
Using the OSD Menus............................................................................................... 18
Locking the OSD and Power button functions ........................................................... 18
IR Remote Control Function Description ................................................................... 19
OSD Default Settings................................................................................................. 31
Network Configuration details (Selected from Advanced Settings OSD menu) .........33
Mounting options ......................................................................................34
Specifications and Dimensions .................................................................36
Supported Timings..................................................................................................... 38
Dimensions................................................................................................................ 40

3
Appendix...................................................................................................43
Cleaning .................................................................................................................... 43
Solutions to Common Problems ................................................................................ 44
Warranty Information ................................................................................................. 45
RoHS Declaration...................................................................................................... 46

4
About This Document
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical,manual, or otherwise without prior written permission
of MicroTouchTM a TES Company.

5
Compliance Information
For FCC (USA)
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy, and if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•Consult the dealer or an experienced radio/TV technician for help.
This device complies with part15 of the FCC Rules. Operation is subject to thefollowing two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
For IC (Canada)
CAN ICES-003(B)/NMB-003(B)
For CE (EU)
The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU
Disposal Information
Waste Electrical and Electronic Equipment
This symbol on the product indicates that, under the European Directive 2012/19/EU governing waste
from electrical and electronic equipment, this product must not be disposed of with other municipal
waste. Please dispose of your waste equipment by handing it over to a designated collection point for
the recycling of waste electrical and electronic equipment. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, please separate these items from
other types of waste and recycle them responsibly to promote the sustainable reuse of material
resources. For more information about recycling of this product, please contact your local city office or
your municipal waste disposal service.

6
Renseighements relatifs à la conformité
Pour la FCC (États-Unis)
Ce matériel a fait l’objet d’essais qui ont déterminé qu’il respectait les limites d’un appareil de classe
A selon la partie 15 des règlements de la FCC. Ces limites sont établies pour assurer une protection
raisonnable contre les parasites nuisant à une installation résidentielle. Ce matériel génère, utilise et
peut émettre des ondes radio électriques, et lorsqu’il n’est pas installé et utilisé selon les instructions,
peut causer des parasites nuisant aux communications radio. Il n’y a toutefois aucune garantie qu’il
n’y aura pas de parasites dans une installation en particulier. Si ce matériel cause des parasites à la
réception d’ondes radio ou de télévision, ce qui peut être déterminé en l’éteignant et en l’allumant,
l’utilisateur est invité à essayer de corriger le problème des parasites par l’une ou l’autre des mesures
suivantes :
• Réorienter ou déplacer l’antenne de réception.
• Augmenter la distance entre le matériel et la réception.
• Brancher le matériel dans une prise sur un autre circuit que celui où le récepteur est
branché.
• Consulter le distributeur ou un technicien radio ou TV expérimenté pour des conseils.
L’appareil respecte la partie 15 des règlements de la FCC. Le fonctionnement doit respecter les deux
conditions suivantes : 1) cet appareil ne doit pas causer de parasites et (2) cet appareil doit accepter
tous les parasites reçus, notamment ceux pouvant causer un fonctionnement non voulu.
Pour Industrie Canada
Norme canadienne NMB-3(A)
Pour la CE (UE)
L’appareil respecte la directive 2014/30/UE relative à la compatibilité électromagnétique et la
directive 2014/35/EU sur les limites de basse tension
Informations sur l'élimination
Déchets d'équipements électriques et électroniques
Ce symbole sur le produit indique que,conformémentà la directive européenne2012/19/UE régissant
les déchets d'équipements électriques et électroniques, ce produit ne doit pas être jeté avec les autres
déchets municipaux. Veuillez éliminer vos déchets d'équipement en les remettant à un point de
collectedésignépour lerecyclagedes déchetsd'équipementsélectriquesetélectroniques.Pouréviter
d'éventuels dommages à l'environnement ou à la santé humaine dus à une élimination incontrôlée
des déchets, veuillez séparer ces articles des autres types de déchets et les recycler de manière
responsable afin de promouvoir la réutilisation durable des ressources matérielles. Pour plus
d'informations sur le recyclage de ce produit, veuillez contacter votre mairie ou votre service municipal
d'élimination des déchets.

7
Important Safety Instructions
Before using this monitor, please read the user manual thoroughly to help protect against property
damage and to ensure your personal safety and the safety of others.
Be sure to observe the following instructions.
For installation or adjustment, please follow the instructions in this manual and refer all servicing to
qualified service personnel.
Usage Notice
Precautions
Please follow all warnings, precautions and maintenance as recommended in this user’s manual to
maximize the life of your unit.
Do ：
Disconnect the power plug from AC outlet if the product is not going to be used for an extended
period of time.
Don’t ：
Do not operate the product under the following conditions:
Extremely hot, cold or humid environment.
Areas susceptible to excessive dust and dirt.
Near any appliance generating a strong magnetic field.
!Warning
To prevent the risk of fire or shock hazards, do not expose the product to moisture.
! Warning
Please do not open or disassemble the product, as this may cause electric shock.
!Warning
The AC power cord must be connected to an outlet with ground connection.
!Warning
There is a risk of explosion if the IR remote batteries are replaced with an incorrect type.
Dispose of used batteries in accordance with local regulations.

8
Avis d’utilization
Précautions
Veuillez suivre toutes les mises en garde, précautions et entretiens recommandés dans ce manuel
d’utilisation pour maximiser la durée de vie de votre unité.
À faire :
Utiliser uniquement l’adaptateur d’alimentation prescrit pour votre appareil.
Débrancher l’appareil lorsqu’il n’est pas utilisé pendant une période prolongée.
À éviter :
Ne jamais utiliser l’appareil dans les conditions suivantes :
des conditions environnementales extrêmes (chaud, froid ou humidité)
des endroits remplis de poussières et de saletés.
à proximité d’appareils produisant un fort champ magnétique
!Mise en garde
Pour prévenir les risques d’incendie ou d’électrocution, ne pas exposer le produit à
l’humidité.
! Mise en garde
Prière de ne pas ouvrir ou démonter le produit, car cela pourrait entraîner l’électrocution.
!Mise en garde
Le cordon d’alimentation doit être branché à une prise pourvue d’une mise à la terre.
!Mise en garde
Il y a un risque d'explosion si la batterie est remplacée par un type incorrect. Jetez les piles
usagées conformément aux réglementations locales.

9
Warnings
To turn off monitor power, press the “Power” button on the OSD keypad.
When turning off the monitor by pressing the POWER button on the OSD wired remote, the main
power of the monitor is not turned off completely. To disconnect power completely, remove the power
plug from the outlet.
! Si l’un des événements suivants se produit, débranchez immédiatement la fiche
d’alimentation de la prise: le moniteur est tombé; le boîtier est endommagé; de l’eau est
renversée ou des objets tombent à l’intérieur du moniteur.
Si vou ne débranchez pas immédiatement la fiche d’alimentation, vous risquez de
provoquer un incendie ou un choc életrique. Contacter le personnel de service qualifé
pou inspection.
! Si le cordon d’alimentation ou la fiche est endommagé, ou deviant chaud, éteignez le
moniteur, assurez-vous que la fiche d’alimentation a refroidi et débranchez la fiche
d’alimentation de la prise.
Si le moniteur est toujours utilizé dans cet état, il peut provoquer un incendie ou un choq
électrique. Contactez votre revendeur pour le remplacement.
!If any of the following occur, remove the power plug from the outlet immediately:
the monitor is dropped; the housing is damaged; water is spilled onto or objects dropped
inside the monitor.
Failure to immediately remove the power plug may result in fire or electrical shock.
Contact qualified service personnel for inspection.
! If the power cord or plug is damaged or becomes hot, turn the monitor off, make sure
the power plug has cooled down and remove the power plug from the outlet.
If the monitor is still used in this condition, it may cause fire or electrical shock.
Contact your dealer for replacement.

10
Installation Tips
No Touch Screen Drivers Required
MicroTouch Touch Monitors are plug and play when connected to Windows 7 or later Windows devices;
Kernel 3.2 for most builds of Linux; Android 1.0 and most other modern Operating Systems. If you
have a non-Plug and Play operating system, please refer to the Technical Support Section of
www.microtouch.com or contact MicroTouch Technical Support to inquire about driver support for your
particular operating system.
Things to avoid
Don't install in a high-temperature environment. Operating temperature: 0˚C to 40˚C (0˚F to 104˚F),
storage temperature -20C - 60C (-4˚F to 140˚F). If the monitor is used in a high temperature
environment or near any heat sources, the case and other parts may become distorted or damaged,
resulting in overheating or electrical shock.
Don't install in a high-humidity environment.
Operating humidity: 20-90%
Don't insert the power plug into anything other than a grounded 100-240V AC outlet.
Don’t use a damaged power plug or worn outlet.
The use of extension cords is not recommended.
The use of the power supply that comes with the MicroTouch product is strongly recommended.
Don't place the monitor on an unstable shelf or surface.
Don’t place objects on the monitor.
If the monitor is covered or the vents are blocked, the monitor could overheat and cause a fire.
Please keep a 10 cm minimum distance between the monitor and the surrounding structures to allow
sufficient ventilation.
Don't move the monitor when it is connected to the power cord and AV cables.
When moving the monitor, make sure to remove the power plug and cables from the outlet or source.
If you encounter a problem during installation, please contact your dealer for assistance. Do
not attempt to repair or open the monitor.

11
Product Overview
This product is a large, wide format LCD monitor with a projected capacitive (PCAP) touch screen.
It is particularly well suited for information display, wayfinding and informational assistance, and
industrial process display and control, as well as many other applications.
Key Features
Size: 490DS: 48.5"; 550DS: 54.6”; 650DS: 64.5”
Resolution: 3840 x 2160
Contrast Ratio: 1100:1
Aspect Ratio: 16x9
Brightness: 500 cd/m2
View Angle: H:178˚, V:178˚
Video Port: 1 VGA (DB15), 2 HDMI, 1 DP
VESA mount: 490DS, 550DS: 300 mm x 300 mm; 650DS: 400 mm x 400 mm
Front is sealed to IP65 standard
P-cap touch with up to 55 simultaneous touches; 4 pens, 4 erasers
Plug and Play: no touch driver installation required for most modern operating systems
Warranty: 3 years
Unpacking
When unpacking please ensure that all the items in the following Accessories section are included. If
any are missing or damaged, please contact the place of purchase for a replacement.

12
Package Contents
No.
Part
Picture
Qty
1
LCD Monitor
1
2
AC power cable
IEC C13 (1.8m)
1
3
AC power output cable
IEC C14 to C15 (0.3m)
1
4
HDMI cable
(1.8m)
1
5
USB A-B cable
(1.8m)
1
6
IR Extender cable
1
7
Remote Control
1
8
Batteries
2
9
Cable Clips
4
10
Passive Pens
2

13
Product Setup and Use
Power Connectors & Power Switch
The AC power connectorsand Off/On switchare on the left side of the bottom of the monitor as viewed
from the front. The power cord connects to the AC Input connector. The AC Output connector may be
used to supply power to an additional device (this cable is not included).

14
Input/Output Connectors
Video Signal Input Connectors
DP (Display Port): Digital video input.
HDMI1 and 2: Digital video inputs (selectable).
VGA: Analog video input.
Touch Output Connectors
Touch 1 and 2: USB type-B ports supply the touch function output (selectable).
OSD
OSD: Connector for the wired On-Screen Display remote control.
Audio
PC Audio In: Audio input from computer/source equipment.
Audio Out: Pass-through audio output.
SPDIF Out: Sony/Phillips Digital Interconnect Format audio output.
IR
Infrared receiver for IR remote.
Service
For factory use only.
RS232 In and LAN
Remote management serial interface.

15
Configuration and Cable Options
Power is supplied by the included AC power cable. Connect the cable to the monitor, then plug it into
an AC wall outlet.
Connect the included USB cable from one of the monitor’s touch outputs to the computer/source
equipment. The two Touch outputs may be connected to two computers/source equipment.
Connect the included HDMI video cable from the computer/video source to one of the monitor’s HDMI
inputs. The two HDMI inputs may be connected to two computers/source equipment. The DP or VGA
video may also be connected.
Connect the wired OSD remote cable to the monitor’s OSD input.
Connect the computer/source equipment’s audio output to the monitor’s PC Audio In connector.

16
Turning Monitor On and Off
Turn the power switch on (left side of the top of the monitor as viewed from the front, or the Power
button on the IR Remote). The monitor should come on within 10 seconds.
Note: If there is no video input signal for a preset period, the monitor will automatically go into standby
mode. Allow up to 10 seconds for the video to reappear after the signal is reapplied.
Power Status LED
The LED on the top left of the monitor shows the monitor power and video status.
Power LED Status
Condition
Green
Power on
Blinking Orange
No signal
Orange
Power saving mode
Off
Power off

17
On-Screen Display (OSD)
The On-Screen Display, or OSD, allows the user to make changes to the video or touch settings and
to turn the monitor on and off. Button controls on top of the monitor may be used, or the infrared (IR)
remote control may be used.
See the Using the OSD Menus section below.
Button
Function
Description
Power On/Off
SOURCE
Source appears
Source selection / Activate selection

Right
Main item select right / Adjust up

Left
Main item select left / Adjust down
▲
Up
Main item select up
▼
Down
Main item select down
MENU / EXIT
Menu appears
Menu disappears / return to main item
OSD Keypad

18
Using the OSD Menus
Navigating through the Menu System
With the power on, press MENU and the on-screen menu will pop up.
Within the menu, use ,to navigate through thesix menus (ImageSettings, Display Settings, Audio
Settings, Basic Settings, Advanced Settings, and second Advanced Settings). Use SELECT to open
the highlighted menu. Then use to , to highlight or adjust options and SELECT to return to the
previous menu.
Press MENU to return to exit the OSD menu
Note that some of the adjustments may be grayed out, indicating that they are not selectable. This
indicates theuse of a digital video input signal (DP or HDMI). These selections are fixed/not adjustable
for digital video signals. The VGA video signal (because it is analog) may require all adjustments, so
they are all selectable when VGA is being used.
The OSD menu will automatically close if left idle for a pre-set time.
Locking the OSD and Power button functions
Lock OSD:prevents all the monitor settings from being changed. When this function is activated, all
OSD controls and hotkey operations will be disabled except for the Power and RS232 buttons.
•Hot Key: Remote key and keypad Lock/Unlock Control.
•Lock: Press Enter, Enter, Exit, Exit, Enter and Exit on the controller by sequence and all keys
(including remote and keypad) will be locked except RS232 and power on control.
•Unlock: Press Enter, Enter, Exit, Exit, Enter and Exit on the controller by sequence again and
all keys will be unlocked.

19
IR Remote Control Function Description
No.
Function
Customer
Code
Hex Code
1
INFO
40AF
04FB
2
POWER
40AF
1CE3
3
VGA
40AF
07F8
4
DISPLAYPORT1
40AF
08F7
5
HDMI1
40AF
09F6
6
─
40AF
0AF5
7
DISPLAYPORT2
40AF
0BF4
8
HDMI2
40AF
0CF3
9
PIP POSITION
40AF
1AE5
10
OPS
40AF
15EA
11
HDMI3
40AF
10EF
12
PIP
40AF
11EE
13
─
40AF
0DF2
14
HDMI4
40AF
16E9
15
SWAP
40AF
06F9
16
PIP SOURCE
40AF
13EC
17
▲
40AF
02FD
18
─
40AF
01FE
19

40AF
0EF1
20
─
40AF
03FC
21
MENU
40AF
19E6
22

40AF
12ED
23
─
40AF
05FA
24
▼
40AF
40BF
25
─
40AF
41BE
26
ENTER
40AF
14EB
27
EXIT
40AF
43BC
28
─
40AF
00FF
29
─
40AF
17E8
30
SCALING
40AF
18E7
31
FREEZE
40AF
1EE1
32
MUTE
40AF
0FF0
33
BRIGHTNESS
40AF
1BE4
34
CONTRAST
40AF
1DE2

20
Image Settings Menu
This menu is used for making common image adjustments.
Scheme
Selects the desired image display scheme Press or to highlight the desired level, and then press
SELECT.
Range: User / Vivid / Cinema / Game / Sports
Brightness
Increases or decreases the brightness of the image. Press or , select the desired level, and then
press SELECT.
Range: 0-100
Contrast
Increases or decreases the contrast of the image. Press or , select the desired level, and then
press SELECT.
Range: 0-100