Miele SO Series User manual

Operating instructions
Cordless vacuum cleaner
en-GB
M.-Nr. 11 829 700
HS19

Contents
2
Warning and Safety instructions...................................................................... 4
Safety instructions and warnings for AP01/AP02/AP03 battery, LG01/LG02
charger, LS03 charger cradle (depending on the model) .................................... 9
Guide to the appliance...................................................................................... 14
Caring for the environment .............................................................................. 16
Installation and connection .............................................................................. 18
Assembling the vacuum cleaner ......................................................................... 18
Using the PowerUnit solo.................................................................................... 18
Connecting the Comfort handle .......................................................................... 19
Connecting the PowerUnit and the suction tube ................................................ 19
Inserting the battery ............................................................................................ 20
Connecting the Electrobrush............................................................................... 20
General battery information................................................................................. 21
Charging the battery (without wall mounting)...................................................... 21
Charging the battery (with wall mounting)........................................................... 22
Wall mounting...................................................................................................... 23
Battery charging state indicator (while charging) ................................................ 25
Battery charging state indicator (while in use)..................................................... 25
Using the supplied accessories ....................................................................... 26
Accessories holder for the suction tube.............................................................. 26
MultiFloorXXLElectrobrush............................................................................... 27
CarpetCarerollerbrush ...................................................................................... 27
HardfloorCaresoftroller (HXHC) ....................................................................... 28
ElectroCompact handheld brush (HXSEB)........................................................ 29
Additional battery (HXLA) ................................................................................... 29
Battery charger cradle (HXLS) ............................................................................ 30
Use...................................................................................................................... 31
Switching on and off ........................................................................................... 31
Selecting the suction power level ....................................................................... 31
Carpet protective function................................................................................... 31
Self-standing function for short pauses in vacuuming........................................ 32
Illuminating the work area ................................................................................... 32
Maintenance ...................................................................................................... 33
Purchasing accessories ...................................................................................... 33
Filter system ........................................................................................................ 34
Activating the ComfortClean function ................................................................. 34
Emptying the dust container ............................................................................... 35
Cleaning the pre-filter and fine dust filter ............................................................ 36

Contents
3
Cleaning the dust container ................................................................................ 38
Cleaning the Electrobrush/handheld brush (depending on model)..................... 38
Replacing the rechargeable battery .................................................................... 39
Error messages ................................................................................................. 40
Problem solving guide ...................................................................................... 41
Service................................................................................................................ 43
Contact in case of malfunction ........................................................................... 43
Warranty .............................................................................................................. 43
Cleaning and care ............................................................................................. 44
Optional accessories ........................................................................................ 45
Purchasing accessories ...................................................................................... 45
Electrical connection for the UK...................................................................... 47

Warning and Safety instructions
4
This vacuum cleaner conforms to current safety requirements. In-
appropriate use can lead to personal injury and damage to prop-
erty.
Please read the operating instructions before using the vacuum
cleaner for the first time. They contain important information on the
safety, use and maintenance of the vacuum cleaner. This will pre-
vent both personal injury and damage to the appliance.
In accordance with standard IEC60335-1, Miele expressly and
strongly advises that you read and follow the instructions in the
“Installation and connection” section as well as the safety instruc-
tions and warnings.
Miele cannot be held liable for injury or damage caused by non-
compliance with these instructions.
Keep these operating instructions in a safe place and pass them
on to any future owner.
Always disconnect the vacuum cleaner from the power supply
when you have finished using it, before changing any accessories,
as well as for maintenance work, cleaning and troubleshooting.
Use the On/Off switch on the Comforthandle to do this.

Warning and Safety instructions
5
Correct application
 This vacuum cleaner is intended for cleaning flooring in domestic
households and similar residential environments. This vacuum
cleaner is not suitable for use on construction sites.
 This vacuum cleaner is not intended for outdoor use.
 This vacuum cleaner can be used for all normal cleaning of car-
pets, rugs and robust hard flooring.
 This vacuum cleaner is intended for use at altitudes of up to
4000m above sea level.
 The vacuum cleaner must only be used to vacuum dry floor sur-
faces. Do not vacuum people or animals. Any other types of use,
modifications or alterations are not permitted.
 The vacuum cleaner can only be used by people (including chil-
dren) with reduced physical, sensory, or mental capabilities, or lack
of experience or knowledge, if they are supervised whilst using it or
have been shown how to use it in a safe way and understand and re-
cognise the consequences of incorrect operation.

Warning and Safety instructions
6
Safety with children
 Children under 8 years of age must be kept away from the va-
cuum cleaner unless they are constantly supervised.
 Children aged 8 and older may only use the vacuum cleaner
without supervision if they have been shown how to use it in a safe
manner. Children must be able to understand and recognise the pos-
sible dangers caused by incorrect operation.
 Children must not be allowed to clean or maintain the vacuum
cleaner unsupervised.
 Please supervise children in the vicinity of the vacuum cleaner and
do not let them play with it.
 Danger of suffocation. Packaging, e.g. plastic wrappings, must be
kept out of the reach of babies and children. Whilst playing, children
could become entangled in packaging or pull it over their head and
suffocate.

Warning and Safety instructions
7
Technical safety
 The vacuum cleaner operates at 25.2V.
It is classified as a class III appliance.
This appliance is supplied by a safety extra-low voltage (SELV)
power source where the voltage is low enough to protect users from
the risk of electrical shock. A Class II charger is used for supplying
power to charge the vacuum cleaner.
 Compare the connection data on the data plate of the charger
(voltage and frequency) with that of the mains electricity supply. This
data must match exactly. Without modifications, the charger is suit-
able for 50Hz and 60Hz.
 The mains electrical plug must be fitted with an appropriate fuse.
 Before using the vacuum cleaner and its accessories, check for
any visible signs of damage. Do not use a damaged appliance.
 The MieleMultiFloorXXLElectrobrush and the Miele Electro
Compact handheld brush (varies according to the model) are addi-
tional motor-driven devices designed specially for this Miele vacuum
cleaner. For safety reasons, the vacuum cleaner must not be used
with a different Miele Electrobrush/handheld brush or an Electro-
brush/handheld brush produced by another manufacturer.
 Before and during use, make sure that no coarse dirt or debris is/
gets trapped in the bottom of the Multi Floor XXL Electrobrush or in
the bottom of the Electro Compact handheld brush (supplied de-
pending on model).
 Store the vacuum cleaner and all accessories at an ambient tem-
perature between 0°C and 45°C.
 While the vacuum cleaner is under warranty, repairs should only
be undertaken by a Miele authorised service technician. Otherwise
the warranty will be invalidated.

Warning and Safety instructions
8
 Repairs should only be carried out by a Miele authorised service
technician. Repairs and other work by unqualified persons can cause
considerable danger to users.
Correct use
 Do not use the vacuum cleaner without the dust container, pre-fil-
ter and fine dust filter fitted.
 Do not vacuum up anything which has been burning or is still
glowing e.g. cigarettes, ashes or coal, whether glowing or apparently
extinguished.
 Do not use the vacuum cleaner to vacuum up any water, liquid or
damp dirt. Wait until any freshly cleaned or shampooed rugs or car-
pets are completely dry before attempting to vacuum.
 Do not use the vacuum cleaner to vacuum toner dust. Toner, such
as that used in printers and photocopiers, can conduct electricity.
 Do not vacuum up any inflammable or combustible liquids or
gases and do not vacuum in areas where such substances are
stored.
 Never touch the MultiFloorXXL Electrobrush or ElectroCompact
handheld brush (varies according to the model) while it is rotating.
 Do not use the MultiFloorXXL Electrobrush or the ElectroCom-
pact handheld brush (varies according to the model) at head height.
 Do not vacuum at head height and do not let the suction get any-
where near a person's head.

Warning and Safety instructions
9
Safety instructions and warnings for AP01/AP02/AP03 bat-
tery, LG01/LG02 charger, LS03 charger cradle (depending
on the model)
Safety with children
 People (including children) with reduced physical, sensory or men-
tal capabilities, or lack of experience or knowledge, who are unable
to use the LG01/LG02 charger or LS03 chargercradle safely may
only use this vacuum cleaner if they are supervised whilst using it or
have been shown how to use it in a safe way and understand and re-
cognise the consequences of incorrect operation.
 Keep the AP01/AP02/AP03 battery out of the reach of children.
 Children must be kept away from the LG01/LG02 charger and the
LS03 charger cradle unless they are constantly supervised.
Technical safety
 Batteries will deplete over time. They can then leak corrosive flu-
ids. Avoid contact with the eyes and skin. In the event of contact,
rinse thoroughly with water and seek medical advice.
 The AP01/AP02/AP03 battery, the LG01/LG02 charger and the
LS03 charger cradle are designed for use with the Miele HS19 va-
cuum cleaner. For safety reasons, the vacuum cleaner must not be
used with a battery, charger or charger cradle produced by another
manufacturer.
 If you are using a mains plug adapter, make sure that it is ap-
proved for continuous operation.

Warning and Safety instructions
10
 Temporary or permanent operation on an autonomous power sup-
ply system or a power supply system that is not synchronised with
the mains power supply (e.g. island networks, back-up systems) is
possible. A prerequisite for operation is that the power supply sys-
tem complies with the specifications of EN50160 or an equivalent
standard.
The function and operation of the protective measures provided in
the domestic electrical installation and in this Miele product must
also be maintained in isolated operation or in operation that is not
synchronised with the mains power supply, or these measures must
be replaced by equivalent measures in the installation. As described,
for example, in the current version of BS OHSAS 18001–2 ISO
45001.
 Charge and use the battery at an ambient temperature between
0°C and 45°C.
Using the battery outside of this ambient temperature range will limit
its performance.
 Only the LG01/xx or LG02/xx charger supplied or the LS03/xx
charger cradle supplied or purchased as an optional accessory
should be used to charge the AP01/AP02/AP03 battery.
xx stands for 01, 02, 03, 04, 05, 06, 07 or 08; these numbers identify
the version of your LG01/LG02 charger and your LS03 char-
gercradle.

Warning and Safety instructions
11
XX LG01/LS03 LG02
01 AT, BE, BG, CH, CL, CZ, DE, DK,
EE, ES, FI, FR, GR, HR, HU, IT, KZ,
LT, LU, LV, NL, NO, PL, PT, RO, RS,
RU, SE, SI, SK, TR, UA, ZA
AT, BE, BG, CH, CL, CZ, DE, DK,
EE, ES, FI, FR, GR, HR, HU, IT, KZ,
LT, LU, LV, NL, NO, PL, PT, RO, RS,
RU, SE, SI, SK, TR, UA, ZA
02 AE, HK, IE, MY, SG, UK AE, HK, IE, MY, SG
03 BR, CA, MX, US BR, CA, JP, MX, US
04 AU, NZ AU, NZ
05 CN CN
06 KR KR
07 JP UK
08 IN
 Stop using the AP01/AP02/AP03 battery immediately if you notice
an unusual smell from it, if liquid is leaking from it, if it is significantly
overheating or if it is discoloured or deformed. Dispose of the AP01/
AP02/AP03 battery immediately (see safety notice “Disposing of the
AP01/AP02/AP03 battery” at the end of this chapter as well as
“Caring for the environment – Disposing of old batteries”).
 The AP01/AP02/AP03 lithium-ion battery is subject to the danger-
ous goods legislation. The user is permitted to transport the AP01/
AP02/AP03 battery by road without having to observe any further re-
quirements. Please contact the Miele Customer Service Department
before sending the AP01/AP02/AP03 battery. Only send AP01/AP02/
AP03 batteries that are undamaged and have been fully run down.
Insulate the metal contacts with adhesive tape to prevent short cir-
cuits. Pack the AP01/AP02/AP03 battery in such a way that it is not
able to move around inside the packaging.

Warning and Safety instructions
12
Correct use
 Do not drop or throw the AP01/AP02/AP03 battery. For safety
reasons, do not continue to use an AP01/AP02/AP03 battery which
has been damaged.
 Keep the AP01/AP02/AP03 battery away from naked flames or
other heat sources. Do not heat the AP01/AP02/AP03 battery. Do
not expose the rechargeable battery to direct sunlight.
 Do not dismantle the AP01/AP02/AP03 battery.
 Do not cause a short circuit by bridging the contacts of the AP01/
AP02/AP03 battery, either unintentionally or deliberately.
 Do not allow the AP01/AP02/AP03 battery to come into contact
with liquids.
 Disposing of the AP01/AP02/AP03 battery: remove the AP01/
AP02/AP03 battery from the vacuum cleaner. Insulate the metal con-
tacts with adhesive tape to prevent short circuits. Dispose of the
AP01/AP02/AP03 battery in a municipal recycling facility. Do not dis-
pose of the AP01/AP02/AP03 battery with your household waste.

Warning and Safety instructions
13
Cleaning
 Do not immerse the vacuum cleaner or any accessories supplied
with it in water.
 The MultiFloorXXL Electrobrush and the ElectroCompact hand-
held brush (depending on the model), the PowerUnit, the suction
tube and the Comfort handle contain electrical wires. The plug con-
nectors must not come into contact with water. Danger of electric
shock. They should only be cleaned with a dry cloth.
 Clean the vacuum cleaner and accessories only with a dry or
slightly damp cloth when disconnected from the power supply. Ex-
ception:
- Dust container: empty the dust container and remove the pre-fil-
ter. Clean the dust container using water and mild washing-up li-
quid only. Then dry the dust container carefully. Replace the pre-
filter in the dust container.
Accessories and spare parts
 Only use genuine accessories with the “ORIGINAL Miele” logo on
the packaging. The manufacturer cannot otherwise guarantee the
safety of the product.
 Miele can only guarantee the safety of the appliance when genu-
ine Miele replacement parts are used. Faulty components must only
be replaced with genuine Miele replacement parts.
Transport
 The packaging material protects the vacuum cleaner from trans-
port damage. We recommend you keep the packaging for transport
purposes.

Guide to the appliance
14

Guide to the appliance
15
aFine dust filter (HXFSF-2)
bPre-filter
cDust container
dDust container flap
ePowerUnit with a connection at the bottom for the battery, a connector at the
bottom for the suction tube and Electrobrush, and a connector at the top for
the suction tube and Comfort handle
fRelease buttons for battery (on both sides of the battery)
gCharging socket (at the bottom of the battery)
hAP01/AP02/AP03 lithium-ion battery (HXLA)
iElectrobrush connector
jMultiFloorXXLElectrobrush (some models feature BrilliantLightlighting)
kRemovable roller brush
lFlap
mRelease catch for opening the Electrobrush
nRelease buttons
oBattery charging state indicator
pSuction tube
qRelease button for Comfort handle (on the back)
rOn/Off switch with suction power selector
sComfort handle

Caring for the environment
16
Disposing of the packaging
material
The packaging material is used for
handling and protects the appliance
from transport damage. The packaging
material used is selected from materials
which are environmentally friendly for
disposal and can generally be recycled.
Recycling the packaging material re-
duces the use of raw materials. Use
material-specific collection points for
valuable materials and take advantage
of return options.
We recommend you keep the pack-
aging material for transport purposes.
Disposing of your old appli-
ance
Before disposing of your old appliance,
remove the fine dust filter and dispose
of it with your household waste.
Electrical and electronic appliances
contain many valuable materials. They
also contain certain materials, com-
pounds and components which were
essential for their correct functioning
and safety. These could be hazardous
to human health and to the environment
if disposed of with household waste or
if handled incorrectly. Please do not,
therefore, dispose of your old appliance
with household waste.
Instead, please make use of officially
designated collection and disposal
points to dispose of and recycle elec-
trical and electronic appliances in your
local community, with your dealer or
with Miele, free of charge. By law, you
are solely responsible for deleting any
personal data from the old appliance
prior to disposal. You are legally obliged
to remove any old batteries which are
not securely enclosed by the appliance
and to remove any lamps without des-
troying them, where this is possible.
These must be taken to a suitable col-
lection point where they can be handed
in free of charge. Please ensure that
your old appliance poses no risk to chil-
dren while being stored for disposal.

Caring for the environment
17
Disposing of old batteries
In many cases, electrical and electronic
appliances contain batteries which
must not be disposed of with house-
hold waste after use. You are legally ob-
liged to remove any old batteries which
are not securely enclosed by the appli-
ance and take them to a suitable collec-
tion point (e.g. retailer) where they can
be handed in free of charge. Insulate
the metal contacts with adhesive tape
to prevent short circuits. Batteries may
contain substances which can be haz-
ardous to human health and the envir-
onment.
The labelling on the battery will provide
further information. For example, batter-
ies containing lithium are marked “Li-
ion”. The bin symbol with a cross
through it means that the batteries must
not be disposed of in household waste.
We are also required to inform you that
a bin with a cross through it which also
has one or more chemical symbols on it
indicates that the battery contains lead
(Pb), cadmium (Cd) and/or mercury
(Hg).
3E&G+J
Old batteries contain valuable raw ma-
terials which can be recycled. Dispos-
ing of batteries separately makes them
easier to handle and recycle.

Installation and connection
18
Assembling the vacuum
cleaner
You can assemble the vacuum cleaner
in 2different ways.
You can place the suction tube either
above or below the PowerUnit.
Take care to assemble the vacuum
cleaner exactly as shown in the dia-
gram.
The advantages of placing the
PowerUnit at the bottom of the va-
cuum cleaner are as follows:
- Secure self-standing function possible
(see “Use – Self-standing function for
short pauses in vacuuming”)
- Ergonomic (reduced strain on the
wrist)
- Convenient cleaning of large surfaces
The advantages of placing the
PowerUnit at the top of the vacuum
cleaner are as follows:
– Convenient cleaning underneath fur-
niture
– PowerUnit can be removed quickly
Using the PowerUnit solo
The PowerUnit can be used on its own
(PowerUnit solo) without the suction
tube and Electrobrush as a quick way
of vacuuming up crumbs and fluff in
specific areas.
Tip: This configuration is particularly
suitable when using the 3-piece ac-
cessory set (see “Using the accessories
supplied”).

Installation and connection
19
Connecting the Comfort
handle
Depending on how you decide to con-
figure your vacuum cleaner, you can
connect the Comforthandle to either
the suction tube or the PowerUnit.
Push the Comforthandle down onto
the suction tube connector from
above until it audibly clicks into place
(left image detail).
Slide the Comforthandle along the
guide line on the dust container
handle and down onto the PowerUnit
connector from above until it audibly
clicks into place (right image detail).
Switch off the vacuum cleaner using
the On/Off switch on the front of the
Comforthandle if you want to separ-
ate the sections.
Press the release catch and remove
the Comforthandle by pulling it up-
wards.
Connecting the PowerUnit and
the suction tube
Depending on how you decide to con-
figure your vacuum cleaner, the suction
tube is located either above or below
the PowerUnit.
Slide the suction tube along the guide
line on the dust container handle and
down onto the PowerUnit connector
from above until it audibly clicks into
place (left image detail).

Installation and connection
20
Push the PowerUnit connector into
the suction tube from above until it
audibly clicks into place (right image
detail).
Press the release catch to separate
the individual sections from each
other.
Inserting the battery
Push the battery along the guide lines
until it audibly clicks into place in the
PowerUnit.
If you want to separate the sections
again, press both release catches at
the side of the battery to remove the
battery.
Connecting the Electrobrush
Depending on how you decide to con-
figure your vacuum cleaner, you can
connect either the PowerUnit connector
or the suction tube connector to the
Electrobrush.
Push the connector into the Electro-
brush from above until it audibly
clicks into place.