Miele W 3370 User manual

Operating instructions
for Washing machine
W 3370 Edition 111
To avoid the risk of accidents or
damage to the machine it is
essential to read these instructions
before it is installed and used for the
first time. M.-Nr. 09 655 840
en-HK

Disposal of the packing
material
The packaging is designed to protect
the machine from damage during
transportation. The packaging materials
used are selected from materials which
are environmentally friendly for disposal
and should be recycled.
Recycling the packaging reduces the
use of raw materials in the
manufacturing process and also
reduces the amount of waste in landfill
sites. Ensure that any plastic
wrappings, bags etc. are disposed of
safely and kept out of the reach of
babies and young children. Danger of
suffocation!
Disposal of your old machine
Electrical and electronic machines
often contain valuable materials. They
also contain materials which, if handled
or disposed of incorrectly, could be
potentially hazardous to human health
and to the environment. They are,
however, essential for the correct
functioning of your machine. Please do
not therefore dispose of it with your
household waste.
Please dispose of it at your local
community waste collection / recycling
centre or contact your Dealer for
advice. Ensure that it presents no
danger to children while being stored
for disposal.
Caring for our environment
2

Caring for our environment .........................................2
Warning and Safety instructions .....................................6
Operating the washing machine.....................................13
Control panel .....................................................13
Before using for the first time.......................................15
Washing environmentally and economically ..........................16
Energy and water consumption ....................................16
Detergent .....................................................16
Choosing the correct Extra option (Short, Soak, Pre-wash) ...............16
When drying with a tumble dryer ...................................16
How to wash correctly.............................................17
Spinning ........................................................22
Final spin speed ..................................................22
Rinse and interim spin ...........................................22
To omit the final spin (Rinse hold) ..................................22
To omit the spin between rinses and the final spin .....................22
Delay start.......................................................23
Programme chart .................................................24
Extras ..........................................................27
Short............................................................27
Pre-wash ........................................................27
Soak ............................................................27
Water plus .......................................................27
Programme sequence .............................................28
Garment care label symbols ........................................30
Contents
3

Changing the programme sequence .................................31
Cancelling a programme ............................................31
Interrupting a programme ...........................................31
Making changes to a programme .....................................31
Adding or removing laundry after a programme has started ................32
Detergent .......................................................33
The correct detergent ..............................................33
Water softeners ...................................................35
Washing with several components ....................................35
Fabric conditioners and liquid starch ..................................36
Automatic dispensing of fabric conditioner or liquid starch to laundry
at the end of a programme ........................................36
Adding fabric conditioner or starch separately ........................36
Colour run and dye removers / dyes ...................................36
Cleaning and care ................................................37
Cleaning the drum (Hygiene info) .....................................37
External casing and fascia panel .....................................37
Cleaning the detergent dispenser drawer...............................37
Cleaning the water inlet filters ........................................39
Problem solving guide ............................................40
The programme does not start .......................................40
The wash programme stops and a fault indicator light comes on. ............41
A maintenance light comes on but the wash programme continues as normal.. . 42
General problems .................................................43
An unsatisfactory wash result ........................................44
The drum door does not open when you press the Door button..............45
Opening the drum door in the event of a blocked drain outlet and/or
power failure .....................................................46
Blocked drain outlet .............................................46
After sales service ................................................48
Future updates (PC) .............................................48
Guarantee .....................................................48
Optional spare parts and accessories ...............................48
Contents
4

Installation and connection ........................................49
Front view........................................................49
Rear view ........................................................50
Installation surface.................................................51
Transporting the washing machine to its installation site .................51
Removing the transit bars ...........................................51
Re-fitting the transit bars ............................................53
Levelling the machine ..............................................54
Screwing out and adjusting the feet .................................54
Building under a continuous worktop/in a kitchen run ...................55
Washer and Dryer stack ..........................................55
The Miele water protection system ....................................56
Connection to the water supply .......................................57
Connection to the drainage system....................................58
Electrical connection U.K. ...........................................59
Consumption data ................................................60
Notes for test institutes: ..........................................60
Technical data ...................................................61
Programmable functions...........................................62
Water plus system .................................................62
Gentle action .....................................................63
Suds cooling .....................................................64
Memory function ..................................................65
Soak duration.....................................................66
Optional accessories..............................................67
CareCollection ....................................................67
Contents
5

This machine complies with current safety requirements.
Inappropriate use can, however, lead to personal injury and
damage to property.
To avoid the risk of accidents and damage to the machine,
please read these instructions carefully before using it for the first
time. They contain important information on its safety, use and
maintenance.
Keep these instructions in a safe place and ensure that new users
are familiar with the content. Pass them on to any future owner.
Correct application
~This washing machine is intended for use in domestic households
and in similar working and residential environments.
~The machine is not intended for outdoor use.
~It must only be used as a domestic appliance to wash items
which are specified by the manufacturer as being machine-
washable on the wash care label, and textiles composed of hand-
washable wool or wool blend fabrics as well as satin, lace, silk and
other hand-washable garments. Miele cannot be held liable for
damage resulting from incorrect or improper use or operation.
~The machine can only be used by people with reduced physical,
sensory or mental capabilities, or lack of experience or knowledge, if
they are supervised whilst using it or have been shown how to use it
in a safe way and recognise and understand the consequences of
incorrect operation.
Warning and Safety instructions
6

Safety with children
~Children under 8 years of age must be kept away from the
machine unless they are constantly supervised.
~Children 8 years and older may only use the machine
unsupervised if they have been shown how to use it in a safe way
and recognise and understand the consequences of incorrect
operation.
~Children must not be allowed to clean or maintain the machine
unsupervised.
~Please supervise children in the vicinity of the washing machine
and do not let them play with it.
~For machines with a 'porthole' door, remember that the porthole
glass will be hot when washing at high temperatures
Do not let children touch it.
Warning and Safety instructions
7

Technical safety
~Before setting up the washing machine, check it for any externally
visible damage.
Do not install or use a damaged machine.
~Before connecting the machine, ensure that the connection data
on the data plate (fuse rating, voltage and frequency) match the
mains electricity supply. If in any doubt, consult a qualified
electrician.
~The electrical safety of this washing machine can only be
guaranteed when correctly earthed. It is essential that this standard
safety requirement is met. If in any doubt please have the electrical
installation tested by a qualified electrician. The manufacturer
cannot be held liable for the consequences of an inadequate
earthing system (e.g. electric shock).
~Do not connect the washing machine to the mains electricity
supply by an extension lead. Extension leads are a fire hazard and
do not guarantee the required safety of the machine.
~Faulty components must only be replaced by genuine Miele
original spare parts. Only when these parts are fitted can Miele
guarantee the safety standards of the machine.
~Please observe the instructions in "Installation and connection"
and "Technical data".
~The electrical socket should be easily accessible after installation
so that the machine can be disconnected from the electricity supply
when necessary.
Warning and Safety instructions
8

~Unauthorised repairs could result in unforeseen dangers for the
user, for which Miele cannot accept liability. Repairs should only be
undertaken by a Miele approved service technician, otherwise any
subsequent damage will not be covered by the guarantee.
~If the electrical connection cable is faulty it must only be replaced
by a Miele approved service technician to protect the user from
danger.
~The machine must be isolated from the electricity supply when
cleaning and maintaining the machine and in the event of a fault.
~This machine must only be connected to the on-site water supply
using a new hose kit. Old hoses must not be re-used.
~This machine must not be used in a non-stationary location (e.g.
on a ship).
~Do not make any alterations to the machine, unless authorised to
do so by Miele.
~In areas which may be subject to infestation by cockroaches or
other vermin, pay particular attention to keeping the machine and its
surroundings clean at all times. Any damage caused by
cockroaches or other vermin will not be covered by the guarantee.
Warning and Safety instructions
9

Correct use
~The maximum load of dry laundry for this machine is 7 kg. See
the "Programme chart" for the maximum recommended loads in
individual programmes.
~Do not install your washing machine in rooms where temperatures
below freezing may occur. Frozen hoses may burst or split. The
reliability of the electronic control unit may be impaired at
temperatures below freezing point.
~Before using the machine for the first time, check that the transit
bars at the rear of the machine have been removed (see "Installation
and connection - Removing the transit bars"). During spinning, a
transit bar which is still in place may result in damage to both the
machine and adjacent furniture or appliances.
~Turn off the stopcock if the machine is to be left for any length of
time (e.g. holiday), especially if there is no floor drain (gully) in the
immediate vicinity.
~Flooding danger.
If hooking the drain hose into a wash basin, check that the water can
drain off quickly enough to prevent the sink from overflowing. Make
sure that the drain hose is secure, so that the force of the water
flowing out of the hose does not dislodge it.
~Take care to ensure that foreign objects (e.g. nails, pins, coins,
paper clips) do not find their way into the machine with the laundry.
These may damage components of the machine (e.g. suds
container, drum), which in turn can result in damage to the laundry.
Warning and Safety instructions
10

~If the correct amount of detergent is dispensed, the machine
should not need to be descaled. If, however, you do wish to descale
it, only use proprietary non-corrosive descaling agents and strictly
observe the instructions on the packaging. A special descaling
agent is available to order from Miele (see "Optional accessories").
~Textiles which have been pre-treated in solvent based cleaning
agents must be thoroughly rinsed in clean water before being
washed in the machine.
~Do not use solvent based cleaning agents, e.g. those containing
benzine, in this machine, as this may result in damage to component
parts and create toxic fumes. Such agents also pose a fire and
explosion hazard.
~Do not use solvent based cleaning agents, e.g. those containing
benzine to clean the outside surfaces of this machine. They can
cause damage to plastic surfaces.
~Only use dyes specified by the manufacturer as being suitable for
use in a domestic washing machine. Always observe the
manufacturer's instructions carefully.
~Colour run and dye removers contain sulphur compounds which
can cause damage such as corrosion. Do not use these products in
this machine.
~If detergent comes into contact with the eyes, rinse them
thoroughly with lukewarm water immediately. If swallowed, seek
medical assistance immediately and retain the packaging or label
for reference. Those with skin problems or sensitive skin should
avoid their skin coming into contact with detergent.
Warning and Safety instructions
11

Accessories
~Accessory parts may only be fitted when expressly approved by
Miele. If other parts are used, guarantee, performance and product
liability claims will be invalidated.
~A Miele tumble dryer can be stacked on top of a Miele washing
machine using the appropriate stacking kit (available as an optional
accessory). Please make sure you order the correct one for the
Miele washing machine and Miele tumble dryer.
~If installing the machine on a Miele plinth, (available as an
optional accessory, depending on country), please make sure you
order the right one for this washing machine.
Miele cannot be held liable for damage caused by non-
compliance with these Warning and Safety instructions.
Warning and Safety instructions
12

Control panel
aDisplay
See the following page for more
information.
bStart button
– For delaying the start of a
programme
– Starts the wash programme
cExtra option buttons
Extra options can be added to the
basic programme.
Use the top button to select either
the Short,Pre-wash,orSoak option.
Use the lower button to select the
Water plus option.
Indicator light on = option selected
Indicator light off = option not
selected
dIndicator lights for spin speed,
Rinse hold or Without spin.
eSpin button
For selecting the final spin speed,
Rinse hold or Without spin.
fProgramme selector
For selecting the wash programme
and temperature for that programme.
The programme selector can be
turned clockwise or anti-clockwise.
gProgramme sequence indicator
lights
Show which section of the wash
programme has been reached.
hMaintenance/check lights
iButton K
For switching the washing machine
on and off.
To save energy, the washing
machine will switch itself off
automatically 15 minutes after the
end of the programme/anti-crease
phase or after being switched on, if
no other selection is made.
jDoor button
Opens the machine door.
Operating the washing machine
13

Display
The display shows:
–the programme duration (Time left
display)
–delay start
–the programmable functions
Programme duration
After the start of a programme, the
estimated programme duration will
appear in the display in hours and
minutes.
When delay start is being used, the
programme duration will appear after
the delay start time has elapsed.
During the first 10 minutes the washing
machine measures how much water is
being absorbed by the laundry and
uses this to calculate the load. The
programme duration may be longer or
shorter depending on this absorbency
rate.
Delay start
The delay start time selected will
appear in the display.
After the machine has started, the delay
start time counts down. If the delay start
time is more than 10 hours, it will count
down by the hour. If it is less than 9
hours and 59 minutes it will count down
minute by minute.
Once the delay start time has finished,
the programme begins and the
estimated programme duration shows
in the display.
Programmable functions
The programmable functions can be
used to tailor washing programmes to
suit your individual requirements. In
programming mode, the display will
show the function selected.
Operating the washing machine
14

Before using the machine for the first
time ensure that it is correctly
installed and connected. See
"Installation and connection". Also
check that the drain filter is securely
tightened to prevent the risk of leaks
during use.
This washing machine has
undergone a complete functional test
at the factory and there will be some
residual water in the drum from this
process.
For safety reasons, spinning is not
possible until the machine has been
prepared for using for the first time. To
activate the spinning function you must
run a wash programme without laundry
and without detergent.
Using detergent could result in an
excessive build-up of foam.
This also activates the ball valve. The
ball valve prevents detergent escaping
from the suds container into the sump
during a wash programme, thus making
maximum use of the detergent.
^Open the stopcock.
^Press the Kbutton.
^Turn the programme selector to
Cottons 60°C.
^Press the Start button.
^At the end of the programme switch
the machine off.
The washing machine is now ready for
use.
Before using for the first time
15

Energy and water consumption
–Water consumption and energy
usage are determined by the size of
the load.
To make the most out of your
machine, load the maximum dry load
for the programme you are using.
–When smaller amounts of laundry are
washed, the automatic load
recognition system will reduce the
amount of water, time and energy
used. This may mean that the time
left shown in the display is adjusted
during the course of the wash
programme.
– Use the Express 20 programme for
small loads.
– Modern detergents make it possible
to wash at lower temperatures (e.g
20°C). Washing using lower
temperature settings will save
energy.
– To maintain the hygiene of the
washing machine, carry out a hot
wash (60°C or above) using powder
detergent at regular intervals. The
Hygiene Info maintenance light will
remind you to carry out a hot wash.
Detergent
–Do not exceed the amounts of
detergent recommended by the
manufacturer on the packaging.
–Adjust the dosage to the degree of
soiling of the laundry.
–Reduce the amount of detergent with
smaller loads (approx. 1/3less than
the amount recommended can be
used when washing a half load).
Choosing the correct Extra option
(Short, Soak, Pre-wash)
Select:
– A wash programme together with the
Short extra option for light soiling
where there are no obvious marks.
– A wash programme without any extra
options for normal to heavy soiling
with visible staining.
– A wash programme together with the
Soak extra option for very heavily
soiled laundry.
–The Pre-wash extra option for laundry
with large amounts of dirt (e.g. dust,
sand).
When drying with a tumble dryer
Selecting the highest possible spin
speed for the wash programme will
save energy when drying in a tumble
dryer afterwards.
Washing environmentally and economically
16

Brief instructions
The headings numbered A,B,C,...
show the operating sequence and can
be used as brief instructions.
ASort the laundry
^Empty all pockets.
,Foreign objects (e.g. nails,
coins, paper clips, etc.) can cause
damage to garments and
components in the machine.
^Badly soiled areas, stains etc. should
be cleaned as soon as possible,
preferably whilst still fresh. Spillages
should be carefully dabbed off using
a soft colourfast cloth. Do not rub!
Badly soiled areas can be pre-treated
with liquid detergent, stain removers
etc. first, following the manufacturer's
instructions. With particularly stubborn
stains ask your dry cleaner for advice.
,If you use a solvent-based
cleaning agent (e.g. one containing
benzene) to pre-treat a stain, make
sure that any plastic parts (e.g.
buttons) are protected, and that the
cleaning agent is rinsed off before
washing the garment in the machine.
,Do not use solvent-based
cleaning agents in or on this machine.
^Sort the laundry by colour and by
care label. Most garments have a
textile care label in the collar or side
seam.
Dark textiles often contain excess dye
and should be washed separately
several times before being included in
a mixed load. Always wash whites and
coloureds separately.
– Curtains: Remove lead weights first
or place in a laundry bag.
–Underwiring and collar stiffeners:
Any loose wiring in bras, shirt collar
stiffeners, etc. should be removed or
sewn in.
–Turn garments inside out, if
recommended by the manufacturer.
–Close any zips, fasten hooks and
eyes etc before washing.
–Fasten duvet covers etc. to prevent
small items from being rolled up
inside them.
Do not wash any items in this machine
which are specified by the
manufacturer as not washable on the
care label. (hsymbol)
How to wash correctly
17

BSwitch on the washing machine
CLoad the drum
^Press the Door button to open the
drum door.
^Unfold the laundry and load loosely
into the drum. Mixing both large and
small items gives better wash results
and also helps distribute the load
evenly during spinning.
The most efficient use of energy and
water is achieved when a full load is
washed. However, do not overload as
this causes creases and reduces
cleaning efficiency.
Make sure that items do not get
caught between the drum door and
the seal.
^Shut the door with a gentle swing.
DSelect Delay start (if required)
Make sure that the programme
selector is at the ,Finish position.
^Press the Start button to set the delay
start time.
ESelect a programme
^Turn the programme selector to the
required programme.
If delay start has not been selected, the
estimated programme duration will
appear in the display.
How to wash correctly
18

FSelect any Extra option(s)
Each press of the top button selects the
Extra options in the following order:
Short,Pre-wash,Soak or no option.
Use the lower button to select the Water
plus Extra option.
^Select the Extra option you require.
Not all Extra options are suitable for use
with every programme.
You can only select Extra options
which are compatible with the
programme being used.
GSelect a spin speed
^Press the "Spin" button repeatedly
until the indicator light for the spin
speed you want comes on.
How to wash correctly
19

HAdd detergent
It is important to dispense the correct
amount, because...
. . . too little detergent results in:
–Laundry not getting properly clean
and and in time becoming grey and
hard to the touch.
–Greasy particles clinging to the
laundry.
–Limescale deposits on the heater
elements.
. . . too much results in:
– Excessive foam which causes a low
level of agitation and poor wash,
rinse and spin results.
– Higher water consumption (an
additional rinse cycle will
automatically switch in).
– A burden to the environment.
^Pull out the detergent drawer and
place detergent in the compartments
as follows:
i
Detergent for the pre-wash (divide
the total recommended amount as
follows: add 1/3to compartment i
and 2/3to compartment j).
j
Detergent for the main wash,
including Soak if selected
§
Fabric conditioners or liquid starch
^Close the detergent drawer.
See "Detergent" for further information.
How to wash correctly
20