Miles Industries RETROFIRE RF24XBN Installation instructions

© 2012 Miles Industries Ltd. All rights reserved.
Gravity Vent Fireplace Insert
RF24XBN (NG) & RF24XBP (LPG)
Installation and Owner’s Manual
WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury or loss of life.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light the appliance.
• Do not touch any electrical switch; do not
use any phone in your building.
• Immediately call your gas supplier from
a neighbor’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier, call
the fire department.
This appliance is only for use with the type
of gas indicated on the rating plate. This
appliance is not convertible for use with
other gases, unless a certified kit is used.
This appliance is a domestic room-heating
appliance. It must not be used for any other
purposes such as drying clothes, etc.
This appliance is suitable for installation in a
bedroom or bed sitting room.
Manufactured by
MILES INDUSTRIES LTD., British Columbia, Canada
www.valorfireplaces.com
Do not store or use gasoline or other
flammable vapors and liquids in the vicinity
of this or any other appliance.
Installation and service must be performed
by a qualified installer, service agency or the
gas supplier.
This appliance may be installed in an
after-market permanently located,
manufactured (mobile) home where not
prohibited by local codes.
Please read this manual BEFORE installing
and operating this appliance.
Massachusetts: The piping and final
gas connection must be performed by a
licensed plumber or gas fitter in the State of
Massachusetts.
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
INSTALLER
Leave this manual
with the appliance.
CONSUMER
Retain this manual
for future reference.
Ce guide est disponible en français sur demande.
US Patent no. 8,166,965
RETROFIRE
4002862-05

2
FOR THE OWNER
FOR THE QUALIFIED INSTALLER
The information contained in this installation
manual is believed to be correct at the time of
printing. Miles Industries Ltd. reserves the right
to change or modify any information or specifica-
tions without notice. Miles Industries Ltd. grants
no warranty, implied or stated, for the installation
or maintenance of your heater, and assumes no
responsibility for any consequential damage(s).
Warranty Card at the
back of this manual.
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Table of Contents
Designed and Manufactured by / for
Miles Industries Ltd.
190–2255 Dollarton Highway, North Vancouver, BC, CANADA V7H 3B1
Tel. [phone] Fax [phone]
www.valorfireplaces.com
© Copyright Miles Industries Ltd., 2012
FOR THE OWNER
FOR THE QUALIFIED INSTALLER
The information contained in this installation
manual is believed to be correct at the time of
printing. Miles Industries Ltd. reserves the right
to change or modify any information or specifica-
tions without notice. Miles Industries Ltd. grants
no warranty, implied or stated, for the installation
or maintenance of your heater, and assumes no
responsibility for any consequential damage(s).
Warranty Card at the
back of this manual.
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Table of Contents
Specifications ..................................................12
Dimensions......................................................13
Vent Configurations .........................................14
Existing Fireplace Preparation.........................15
Supply Gas Installation....................................16
Vent Liner Rough-in.........................................17
Appliance Preparation .....................................17
Firebox Installation ..........................................18
Ceramic Logs Installation ................................21
Window Refitting and Checking.......................22
Remote Control Installation .............................22
Operation Check and Aeration Adjustment......23
Vent Check ......................................................23
Optional Cast Iron Fret Installation..................24
Optional Bottom Cover Installation..................24
Warranty .......................................................... 25
Spare Parts......................................................26
Safety Precautions ............................................3
Safety and Your Fireplace .................................4
Owner’s Information ..........................................5
Remote Control Operation.................................8
Options ............................................................10
Lighting Instructions......................................... 11
Warranty .......................................................... 25

3
Safety Precautions
Children and adults should be ALERTED to the hazards
of high surface temperature and should STAY AWAY to
avoid burns or clothing ignition.
YOUNG CHILDREN should be CAREFULLY
SUPERVISED when they are in the same room as
the appliance. Toddlers, young children and others
may be susceptible to ACCIDENTAL CONTACT
BURNS. A physical barrier is recommended if there
are at risk individuals in the house. To restrict access
to a fireplace or stove, INSTALL AN ADJUSTABLE
SAFETY GATE to keep toddlers, young children and
other at risk individuals out of the room and away from
hot surfaces.
DO NOT place furniture or any other combustible
household objects within 36” of the fireplace front.
READ and UNDERSTAND all instructions carefully
before starting the installation. FAILURE TO FOLLOW
these installation instructions may result in possible fire
hazard and will void the warranty.
Prior to the first firing of the fireplace, READ the
Owner’s Information section of this manual.
DO NOT USE this appliance if any part has been under
water. Immediately, CALL a qualified service technician
to inspect the unit and to replace any part of the control
system and any gas control that has been under water.
THIS UNIT IS NOT FOR USE WITH SOLID FUEL.
Installation and repair should be PERFORMED by a
qualified service person. The appliance and venting
system should be INSPECTED before initial use and at
least annually by a professional service person. More
frequent cleaning may be required due to excessive
lint from carpeting, bedding, etc. It is IMPERATIVE that
the unit’s control compartment, burner, and circulating
air passageways BE KEPT CLEAN to provide for
adequate combustion and ventilation air.
Always KEEP the appliance clear and free from
combustible materials, gasoline, and other flammable
vapors and liquids.
NEVER OBSTRUCT the flow of combustion and
ventilation air. Keep the front of the appliance CLEAR
of all obstacles and materials for servicing and proper
operation.
Due to the high temperature, the appliance should be
LOCATED out of traffic areas and away from furniture
and draperies. Clothing or flammable material SHOULD
NOT BE PLACED on or near the appliance.
Clothing or flammable material SHOULD NOT BE
PLACED on or near the appliance.
This unit MUST be used with a vent system as
described in this installation manual. NO OTHER vent
system or components MAY BE USED.
This gas fireplace and vent assembly MUST be vented
directly to the outside and MUST NEVER be attached
to a chimney serving a separate solid fuel burning
appliance. Each gas appliance MUST USE a separate
vent system. Common vent systems are PROHIBITED.
INSPECT the external vent cap on a regular basis to
make sure that no debris, plants, trees, shrubs are
interfering with the air flow.
The glass door assembly MUST be in place and sealed
before the unit can be placed into safe operation.
DO NOT OPERATE this appliance with the glass door
removed, cracked, or broken. Replacement of the glass
door should be performed by a licensed or qualified
service person. DO NOT strike or slam the glass door.
The glass door assembly SHALL ONLY be replaced
as a complete unit, as supplied by the fireplace
manufacturer. NO SUBSTITUTE material may be used.
DO NOT USE abrasive cleaners on the glass door
assembly. DO NOT ATTEMPT to clean the glass door
when it is hot.
TURN OFF the gas before servicing this appliance.
It is recommended that a qualified service technician
perform an appliance check-up at the beginning of each
heating season.
Any safety screen or guard removed for servicing
MUST BE REPLACED prior to operating this appliance.
BE CAREFUL not to put any decorating objects
sensitive to heat to close above or around the fireplace
as it gets very hot when operating.
DO NOT use this heater as a temporary source of heat
during construction.
This appliance is a DOMESTIC ROOM-HEATING AP-
PLIANCE. It must not be used for any other purposes
such as drying clothes, etc.
State of California. Proposition 65 Warning. Fuels
used in gas, wood-burning or oil fired appliances,
and the products of combustion of such fuels, contain
chemicals known to the State of California to cause
cancer, birth defects and other reproductive harm.
California Health & Safety Code Sec. 25249.6.
!

4
Safety and Your Fireplace
Please Follow These Important
Child Safety Precautions and
Recommendations,
• Parts of your Valor Fireplace become
extremely hot while in operation.
• The glass viewing window
temperature can
exceed 500 F
at full capacity.
Momentary contact
with a hot glass
surface can cause
a severe burn, even if the fireplace
is operating at reduced heating
capacity.
• The glass window will remain hot
for an extended period of time after
the fireplace has been turned off.
Ensure that children are prevented
from touching the fireplace during the
cool down period.
• Toddlers and Young Children
must be closely supervised at all
times when they are in the same
room as the operating fireplace. They
lack full awareness of danger and
rely on your protection. Toddlers,
in particular, do not have the motor
skills and response reflexes to
withdraw in the event of accidental
contact with a hot surface.
• A physical barrier is strongly
recommended if there are young
children, or at-risk individuals in the
house. Install an approved after-
market safety gate to keep toddlers,
young children and other at-risk
individuals a safe distance from the
fireplace.
• Keep the remote control handset
out of reach of children at all
times. A wall mount storage holster
is provided with your remote control
handset.
• Ensure that the fireplace, including
the pilot light, is completely turned
off when children are present and
close supervision and safety barriers
are not available—see page 7 of
Owner’s Information section.
• If the fireplace is not going to be used
for the summer or any extended
period of time, remove the batteries
from the remote control handset
and receiver. It is recommended that
batteries are replaced annually in any
event—see page 7.
Please Read and Carefully Follow all Safety Warnings and
Operating Instructions Contained in Your Owners Manual
(Replacement Manuals are available by contacting our service department at
1-800-468-2567 or visit www.valorfireplaces.com).
Safety and Your Fireplace
!

5
OWNER’S
INFORMATION
Operating Your Fireplace for the First Time
When operating your new fireplace for the first time,
some vapors may be released due to the burning of
curing compounds used in the manufacture of the
appliance. They may cause a slight odor and could
cause the flames to be the full height of the firebox, or
even slightly higher, for the first few hours of operation.
It is also possible that these vapors could set off any
smoke detection alarms in the immediate vicinity.
These vapors are quite normal on new appliances. We
recommend opening a window to vent the room. After
a few hours use, the vapors will have disappeared and
the flames will be at their normal height.
Flame Supervision Device
For your safety, this appliance is fitted with a flame
supervision device which will shut-off the gas supply
if, for any reason, the pilot flame goes out. This device
incorporates a fixed probe, which senses the heat
from the pilot flame. If the probe is cool, the device will
prevent any gas flow unless manually lighting the pilot.
See full lighting instructions on page 11 of this manual.
Owner’s Information
Performance of LPG appliances may be affected
by the quality of commercial gas supplied in
your area.
Do not put
furniture or other objects
in this space in front of
the replace:
36” (0.9 m)
Fireplace
Hearth
WARNING
EXTREMELY HOT!!!
• READ the SAFETY information on pages
3 and 4 of this manual BEFORE operating
your gas heater.
• Some parts of your fireplace are EXTREMELY
HOT, particularly the GLASS window.
• DO NOT LET CHILDREN touch the glass or
any parts of your fireplace even after it is
turned off as it is still hot.
• USE A SAFETY SCREEN or a GATE to reduce
the risk of severe burns.
• Keep the remote control handset OUT OF
REACH of children.
•
•
HOT HEARTH / FLOOR!
HOT HEARTH / FLOOR!
The hearth or floor
The hearth or floor
in front of the fireplace may become very hot
in front of the fireplace may become very hot
when the fireplace heats. Do not use the hearth
when the fireplace heats. Do not use the hearth
as a seat or shelf.
as a seat or shelf.
•
•
Some materials or items, although safe, may
Some materials or items, although safe, may
discolor, shrink, warp, crack, peel, and so on
discolor, shrink, warp, crack, peel, and so on
because of the heat produced by the fireplace.
because of the heat produced by the fireplace.
AVOID PLACING
AVOID PLACING
candles, paintings, photos,
candles, paintings, photos,
and other items
and other items
SENSITIVE TO HEAT
SENSITIVE TO HEAT within
36 inches (0.9 m) around the fireplace.
•
•
Solid wood flooring in front of the fireplace (if
Solid wood flooring in front of the fireplace (if
allowed) may shrink during the heating season
allowed) may shrink during the heating season
due to heat.
due to heat.
This manual and particularly the preceeding
and following pages contain very important
information regarding the safe operation of your
fireplace as well as maintenance instructions.
Read carefully BEFORE operating your fireplace
and pay special attention to the SAFETY
WARNINGS.
A heating gas appliance does require safe handling
and for this reason, we very strongly recommend that
no children be allowed to touch the fireplace and its
controls at all times. Do install a screen or barrier
in front of the fireplace to protect your children
against severe burns.
Thank You ...
For purchasing a Valor by Miles Industries. Your new
radiant gas heater is a technical appliance that must
be installed by a qualified dealer. Each Valor fireplace
is fully tested during the production process for your
safety and comfort.
Your unit has been professionally installed by:
Dealer Name: ________________________________
Phone Number :_______________________________
Should you encounter an operational problem, call
your dealer immediately.
Do not try to repair the unit as you may cause an
injury or damage the fireplace.
!

6
OWNER’S
INFORMATION Owner’s Information
Cleaning
Important - Glass cleaning - Mineral deposits
One of the by-products of the combustion process in
a gas appliance is a mineral which can show up as a
white film on the ceramic glass of the viewing door.
The composition of the deposit varies widely from
various locations and also from time to time in the same
location. It seems this is associated with the varying
sulfur content of the gas. You may have the problem for
a time and then not see it for many months when it will
reappear in your area.
We have discussed this problem with ceramic glass
manufacturers and they cannot give us a definitive
answer to this problem. Dealers have tried various
cleaning products with varying results. The following
recommendations will not guarantee results in your
particular case.
NOTE: This is a problem beyond Miles Industries’
control and is not covered under warranty.
• Clean the glass regularly as soon as you notice
the buildup (white film). If the film is left for a longer
period of time, it will bake on. It is then much harder,
if not impossible, to remove.
• NEVER use an abrasive cleaner on the ceramic
glass. Any abrasion of the surface has the
immediate effect of compromising the strength of the
glass. An emulsion type cleaner is recommended.
• Use a soft damp cloth to apply the cleaner. Dry the
glass with a soft, dry, preferably cotton cloth. Most
paper towels and synthetic materials are abrasive
to ceramic glass and should be avoided.
• Our dealers have had good results from the
products listed below. We cannot, however,
guarantee the results of these products.
»BRASSO, POLISH PLUS by KELKEM, COOK TOP CLEAN CREME
by ELCO, WHITE OFF by RUTLAND, TURTLE WAX
Do not clean the glass while it is hot.
Always securely replace the window before lighting.
If broken, the glass pane may only be replaced
as a complete window unit as supplied by the
manufacturer.
It is necessary to remove the cast iron fret and
brackets or the bottom cover before removing the
window—see previous installation sections.
The window can be removed for cleaning by rotating
the two fastening studs at the bottom corners 90
degrees to release, and swinging the bottom of the
window unit outwards to unhook the top edge.
If the Hot Glass Warning plate has been removed
from the front lower corner of the window, reinstall
it by sliding it between the glass and the frame as
indicated.
Dust, etc. can be brushed from the ceramic fuel effects
and firebox walls after removing the front unit and
opening the window. Dust etc. can also be removed
from the burner using a soft brush after removing the
ceramic fuel effects. When cleaning, make sure that
no particles are brushed into the slots in the burner.
Spring-loaded
Fastening Studs (2)
1/4 Turn
WARNING
DO NOT TOUCH THE GLASS WHILE IT IS HOT!
DO NOT TOUCH THE GLASS WHILE IT IS HOT!
Let the fireplace cool first before cleaning it.
Let the fireplace cool first before cleaning it.
Hot Glass Plate
!

7
OWNER’S
INFORMATION
Owner’s Information
To replace the batteries in the remote control
receiver:
1. The receiver is located to the left of the valve and it
is retained to the firebox by a Velcro tab. Grab the
receiver and pull it out from its location.
2. Slide and remove the receiver cover.
3. Replace the 4 AA alkaline batteries.
4. Replace the cover.
5. Put the receiver back in its position pushing it in so
it attaches to the Velcro tab.
Lighting, Operation and Rating Information
The Lighting, Operation and Rating information is located
on a plate at the left of the valve under the burner.
To access the plate, remove the cast fret or the bottom
cover, grab the plate and take it out to read it. There is
important information on both sides of the plate.
How to Turn Your Fireplace OFF (including pilot)
First, ensure your fireplace is cooled BEFORE
going ahead.
Locate the gas valve under the firebox.
1. Set the Flame Adjustment Knob clockwise as far
as possible.
2. Push in the Gas Control Knob slightly and turn it
clockwise to OFF. Do not force.
How to Ensure Your Fireplace Cannot
Be Turned ON Inadvertently
The best way to ensure your fireplace will not turn on is
to turn it off, including pilot—see above.
If you wish to maintain the pilot only without the main
burner coming on, turn the Gas Control Knob to Pilot
position.
Checks
Aperiodic check of the pilot and burner flames should
be made. Check after the fire has been on for at least
30 minutes. The pilot flame must cover the tip of the
thermocouple probe. The main burner flame pattern will
vary from appliance to appliance depending on the type
of installation and climatic conditions—see images below.
The appliance area must always be kept clear and
free from combustible materials, gasoline and other
flammable vapors and liquids. Inspect the vent terminal
outdoors regularly to make sure that, snow, leaves,
bushes, trees, etc, do not obstruct it. Examine the vent
system and terminal regularly. We recommend annually.
Batteries
Low batteries signal: see page 10.
The remote control receiver of the appliance uses four
alkaline 1.5 V AA batteries and the handset uses one
9 V alkaline battery.
Batteries should last one to two seasons, depending
on usage. Removing the batteries in the off-season
will extend the battery life. Should the batteries loose
power, the control may be operated by manually
turning the control knob at the valve.
Turn gas valve buttons clockwise
to turn fireplace OFF.
Flame
Adjustment
Knob Gas
Control
Knob
Pilot Flame
Thermocouple
Probe must be
in Flame
Correct Flame Picture
CAUTION
DO NOT USE a screwdriver or other metallic object to
remove the batteries from the receiver or the handset!
This could cause a short circuit to the receiver.
WARNING
DO NOT ATTEMPT TO CHANGE THE BATTER-
IES WHILE THE FIREPLACE IS STILL HOT! Let
the fireplace cool first before touching it.
!
WARNING
DO NOT ATTEMPT TO TOUCH THE DATA PLATE
WHILE THE FIREPLACE IS STILL HOT! Let the
fireplace cool first before touching it.
!

8
OWNER’S
INFORMATION Owner’s Information
Remote Control Operation
Your fireplace remote control helps you get the comfort, convenience and aesthetics
you want from your gas fireplace. The remote controls your fireplace in different
ways.
IMPORTANT: BEFORE YOU BEGIN, please note that on this system, the settings
of time, temperature and automatic ON/OFF can only be programmed when the
function display is flashing. Be patient when programming as it can take a few
seconds to set.
Setting the time
The first thing to do is to set the time.
1. With your thumb, hold down both the AUTO and TIMER buttons until Fflashes.
Let go.
2. Note the digital clock on the bottom right hand corner. The ▲button sets the
hour; the ▼button sets the minutes. Set the time.
Note: You must start setting the time while the Fis flashing. If it stops flashing,
go back to 1.
3. The display shows °C/24-hour or °F/12-hour. To change the temperature/hour
display, press on the AUTO button while the display flashes.
4. Let go and wait until the flashing stops. The remote shows the time you set. It
also shows the current temperature.
Servicing
If any attention is required for your appliance, contact
your supplier quoting the model number. It will be
helpful if the appliance’s serial number can also be
quoted. This number is on the rating plate, which is
located under the burner.
The replacement parts are shown at the end of this
manual. Please always quote the part number and
description when requesting spare parts.
Vent Safety Switch
This appliance is equipped with a vent safety switch
which, when activated, will turn off the burner and
pilot if the vent is blocked, disconnected, or if there is
excessive down draught.
If the safety switch is activated, wait for it to cool off
before trying to light the appliance again. The safety
switch will cool off and reset itself automatically after
25 to 30 minutes.
In the event that the safety switch is activated
again, contact a qualified service technician for
inspection.
Should the safety switch require replacement, only
use parts supplied by Miles Industries.

9
OWNER’S
INFORMATION
Remote Control Operation
Setting the temperature
Use this setting when you come in and want to enjoy a specific temperature.
1. Push the AUTO button until a number and Fflash. Let go.
2. While it is still flashing, push the ▲and ▼buttons to the temperature you want.
Let go.
Your fireplace will reach that temperature and the remote will check the temperature
every five minutes, adjusting the amount of fuel needed to give you a steady, even heat.
Setting the flame
Use this setting when you want a particular flame level. For instance, you want to
watch flames burn at their highest level and you don’t mind if the room is too hot.
1. To raise the flame, press and hold the ▲button until the flame gets to the
desired level. Let go.
2. To lower the flame, press and hold the ▼button until the flame gets to the
desired level. Let go.
The flame level will remain just as you set it.
Programming time and temperature
You can set your fireplace to come on before you wake up and turn off after you leave
and then, turn on again just before you come home and turn off after going to bed.
You can leave it like this for the heating season.
1. Decide what temperature you want your fireplace to be at. Also, decide what time
you want your fireplace to turn on and off. Finally, decide what time you want it to
come back on and off in the afternoon or evening. For the first few times you set
the timer, it’s handy to write these times down.
2. Set the temperature (just as you did in the section Setting the temperature.)
3. Press the TIMER button and hold it until P1 ☼appears and flashes. Let go.
While flashing, push the buttons ▲(hour) and ▼(minutes) to set the time at
which you want your fireplace to turn on in the morning.
4. Press the TIMER button and hold it until P1 ☽appears and flashes. Let go. While
flashing, push the buttons ▲(hour) and ▼(minutes) to set the time at which you
want your fireplace to turn off when you leave.
5. Press the TIMER button and hold it until P2 ☼appears and flashes. Let go.
While flashing, push the buttons ▲(hour) and ▼(minutes) to set the time at
which you want your fireplace will turn back on in the afternoon.
6. Press the TIMER button and hold it until P2 ☽appears and flashes. Let go. While
flashing, push the buttons ▲(hour) and ▼(minutes) to set the time at which you
want your fireplace to turn off in the evening.
7. That is all you have to do. Your fireplace will give you steady, even heat at the
temperatures and times you set.
Note: If you want to set your fireplace for only one time on and off, set P2 ☼and P2 ☽
for the same times as P1 ☽. The remote will record the P1 ☽ off time for both P2 times.
To temporarily override the timer setting, just press AUTO or ▲and ▼to go back to
manual settings. Press TIMER to go back to your settings.

10
OWNER’S
INFORMATION Remote Control Operation
CAUTION
DO NOT USE a screwdriver or other metallic object to
remove the batteries from the receiver or the handset!
This could cause a short circuit to the receiver.
Options
Fuel
RF24BN—Natural Gas Installations
RF24BP—Propane Gas Installations
Accessories (sold separately)
Decorative Cast Iron Frets
RA24CV—Contemporary, Vintage Iron Finish
RA24AV—Avant-Garde, Vintage Iron Finish
RA24TB—Traditional, Black Finish
1225VFB—Ventana Fret, Black Finish
Venting
Pipe—Generic 3” dia. flexible aluminum liner approved
for gas venting into existing fireplace and chimneys or
4” dia. type “B” vent with zero clearance kit option.
Circulating Fan
555CFK—Circulating Fan Kit, thermally actuated,
variable Speed, with 6’–0” c/w grounded cordset.
Conversion Kits
RA24NK—Converts from LPG to NG
RA24PK—Converts from NG to LPG
Zero Clearance Kit
RA24ZC
Outer Cast Plate
715CVI (use with RA24ZC kit only)
Screened Fronts (use with RA24ZC kit only)
RA24DS—Draw Screen
RA24FS—Fixed Screen
743FVI—Double Door FenderFire
744FVI—Single Door FenderFire
Hearth Gate (optional)
Hearth gates such as Cardinal’s VersaGates are
available at retail stores carrying safety products
for children.
Battery Replacement
When your remote control displays BATT, you need to replace the battery with a
new 9 volt alkaline battery—6LR61/MN1604.

11
OWNER’S
INFORMATION
Lighting Instructions
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
A. This appliance has a pilot, which must be lighted by hand. When lighting the pilot, follow these
instructions exactly. To save energy, turn the pilot off when not using the appliance.
B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the floor
because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
Do not touch any electric switch; do not use any phone in your building.
Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
instructions.
If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the control knobs. Never use tools. If the controls will not
push in or turn by hand, don’t try to repair them, call a qualified service technician. Force or
attempted repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under water. Immediately call a qualified service
technician to inspect the appliance and to replace any part of the control system and any gas
control, which has been under water.
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information above.
2. Set the flame adjustment knob as far
clockwise as possible
* .
3. Turn the gas control knob clockwise to OFF.
NOTE: The knob cannot be turned from PILOT to
OFF unless it is pushed in partially. Do not force.
4. Wait five (5) minutes to clear out any gas, then
smell for gas, including near the floor. If you
smell gas, STOP! Follow “B” in the safety
information above. If you don’t smell gas, go to
the next step.
5. Find the pilot. It is at the left side of the firebox
viewed through slotted hole in front log.
6. Push in and turn the gas control knob counterclockwise until resistance is felt just before the
“IGN” position.
7. Keep pushed in for a few seconds to allow gas to flow then, keeping knob depressed, turn to
“PILOT” to light pilot. Hold knob in for a further 5 seconds then release. The knob should pop
back out. Pilot should remain lit. If pilot goes out repeat steps 3 through 7.


If knob does not pop out when released, stop and immediately call your service technician or
gas supplier.


If pilot lights but will not stay lit after several tries, turn the gas control knob to “OFF” and call
your service technician or gas supplier.
8. When pilot is lit, partially depress the knob and turn to “ON” position (Burner alight).


Do not leave knob set between “PILOT” and “ON”.
9. Set the flame height to desired setting
* .
TO TURN OFF GAS TO APPLIANCE
1. Set the flame adjustment knob as far clockwise as possible *
2. Push in gas control knob slightly and turn clockwise to “OFF”. Do not force.
* The flame height can be increased or decreased by depressing the remote control hand set
button.

12
Specifications
This appliance is intended for installation into existing
masonry or factory-built, solid-fuel burning
fireplaces only.
Approvals and Codes
This appliance is certified to ANSI Z21.88-2009 /
CSA 2.33-2009 American National Standard / CSA
Standard for Vented Gas Fireplace Heaters for use in
Canada and the USA and to CGA 2.17-91 High Altitude
Standard in Canada. This appliance is for direct vent
installation terminating at the roof only.
Model RF24XBN is for use with Natural Gas only.
Model RF24XBP is for use with LPG only.
Conversion between fuels may only be done using the
approved conversion kits listed in the section Options.
This appliance complies with CSA P4.1-09 Testing
method for measuring annual fireplace efficiencies.
The installation must conform to local codes or, in the
absence of local codes with the National Fuel Gas
Code, ANSI Z223.1 or the Canadian Installation Code
CAN/CGA-B149. Only qualified licensed or trained
personnel should install this appliance.
This appliance, when installed , must be electrically
grounded in accordance with local codes, or in the
absence of local codes, with the National Electrical
Code, ANSI/NFPA 70 or the Canadian Electrical Code,
CSA C22.1
Ratings
*High Altitude Installations
Input ratings are shown in BTU per hour and are
certified without deration for elevations up to 4,500 feet
(1,370 m) above sea level.
For elevations above 4,500 feet (1,370 m) in USA,
installations must be in accordance with the current
ANSI Z223.1 and/or local codes having jurisdiction.
In Canada, please consult provincial and/or local
authorities having jurisdiction for installations at
elevations above 4,500 feet (1,370 m).
Model NG LPG
Gas Natural Propane
Altitude (Ft.)* 0-4,500 feet*
Input Maximum (Btu/h) 20,500 19,000
Input Minimum (Btu/h) 12,500 12,500
Manifold Pressure (in w.c.) 3.7 10.5
Minimum Supply Pressure (in w.c.) 5.0 11.0
Maximum Supply Pressure (in w.c.) 10.5 14.0
Main Burner Injector Marking 82-580 92-200
Pilot Injector Marking 51 30
WARNING
HOT HEARTH / FLOOR! The hearth or floor
HOT HEARTH / FLOOR! The hearth or floor
in front of the fireplace may become very
in front of the fireplace may become very
hot when the fireplace heats. Do not use the
hot when the fireplace heats. Do not use the
hearth as a seat or shelf. Solid wood flooring
hearth as a seat or shelf. Solid wood flooring
in front of the fireplace (if allowed) may
in front of the fireplace (if allowed) may
shrink during the heating season due to heat.
shrink during the heating season due to heat.
WARNING
Some materials or items, although safe,
Some materials or items, although safe,
may discolor, shrink, warp, crack, peel, and
may discolor, shrink, warp, crack, peel, and
so on because of the heat produced by the
so on because of the heat produced by the
fireplace. Avoid placing candles, paintings,
fireplace. Avoid placing candles, paintings,
photos, and other items sensitive to heat
photos, and other items sensitive to heat
around the fireplace.
around the fireplace.
!
!
QUALIFIED
INSTALLER

13
Dimensions
17”
Stand-offs
3”dia.
Collar
4-1/2”
4-1/2”
1”
Front Face of
Cast Fret
26-1/2”
Control
Valve
Location
Top View
Front View Side View
Gas Inlet
3/8”NPT Female
1-3/4”
Valve
Min. 12”
Max. 14-3/4”
Smoke
Channel
for
Checking
Draft
Fret
Mounting
Brackets
(removeable)
Optional Fan
Speed Control
Location
(at front)
18/3/4”
19”
20-1/2”
Min. 12”
Max. 14-3/4” 4-1/2”
Adjustable
Convection
Baffle
Optional
Cast Fret
Levelling
Bolt
1-1/4” 13-5/8”
14-7/8”
13”to window
Vent Switch
Location
26-1/2”
1-1/2”
24-1/2”
8”
25-1/2”
27”
10” 11”
RA24TB Fret (Black) 1225VFB Ventana Fret (Black)
RA24CV Fret (Vintage Iron) RA24AV Fret (Vintage Iron)
Optional Frets
24-3/8”
7-5/8”
20”
Height of Smoke Curtain
14”
29”
18”
19-1/2”
Minimum Insert Cavity
Dimensions—for Solid-Fuel Burning Fireplace Insert Only
See separate framing Dimensions for Zero Clearance applications with the Zero Clearance Kit RA24ZC.
Minimum Cavity Dimensions—For Solid-Fuel Burning
Fireplace Insert
(See separate framing dimensions for Zero Clearance applications in
the Zero Clearance Kit RA24ZC.)
The diagram shows minimum dimensions required to install the RF24.
Installations in cavities having a combination of all the minimum
dimensions shown, although possible, may prove to be difficult.
Important: A free space of 3/4 inch (19 mm) is required in front of
the window to allow the window to move and relieve during a hard
start. The use of the optional fret sets this space with the fret bracket
installed.
However, when the fret is not used and the bottom cover is used
instead, this space must be added to the depth as a safety precaution.
It is very important to ensure that the area immediately in front of
the window is kept clear at all times even when not using a fret.
QUALIFIED
INSTALLER

14
Dimensions
Vent Configurations
Approved Termination Required
Max. 16” offset if
vent height is minimal
or elbow at collar of unit
3”Liner
3”min. Bend
Radius
Min. 10 feet
Minimum Vent Liner Radius
Allowable Vent Configurations
Vent Materials
Use a 3” diameter aluminium flex liner approved for
gas venting when installing as an insert (existing
chimneys).
Use a 4” diameter type “B” vent when installing with a
RA24ZC Zero Clearance Kit. See separate instructions
packaged with the Zero Clearance Kit.
The minimum vent lengths are shown below. For other
allowable configurations, refer to the venting tables in
the National Fuel Gas Code Z223.1 or the Natural Gas
and Propane Installation Code B149.1.
WARNING
Failure to position the parts in accordance with
Failure to position the parts in accordance with
these diagrams or failure to use only parts
these diagrams or failure to use only parts
specifically approved with this appliance may
specifically approved with this appliance may
result in property damage or personal injury.
result in property damage or personal injury.
Mantel / Hearth Clearances
Combustible Mantel and Hearth Clearances for insert
applications must conform to those required for the
original solid-fuel burning fireplace in which the RF24
insert is being installed.
NOTE: The glass front and hearth are very hot. Existing
wire mesh screens or free standing hearth mounted
mesh screens may be used in front of the RF24 insert to
help minimize the chance of injury.
!
QUALIFIED
INSTALLER

15
Existing Fireplace Preparation
A few points must be considered before inserting
the RF24 into an existing fireplace cavity. Generally,
modifications to the existing fireplace that will compro-
mise its integrity are NOT allowed. Components that
are bolted or screwed on such as dampers or baffles
may be removed to accommodate the installation of
the RF24 engine. Cutting away any sheet metal
parts of the existing fireplace to accommodate the
installation of the RF24 is prohibited. Check with
local authorities if in doubt.
Clean Fireplace and Chimney
Have the chimney swept and the fireplace cavity
including ash dumps and clean-outs cleaned before
installing the RF24 heater and vent liners. Any creo-
sote or soot residue remaining in the fireplace cavity,
chimney, or clean-out may cause odors or stains once
the RF24 insert is installed. Consult with chimney
sweep for information on how best to clean.
Existing Dampers
Factory-built, zero-clearance fireplaces will require the
damper to be removed in order to install the vent liners.
These dampers are usually bolted into place. Dampers
in masonry fireplaces must be fixed open and may
remain in place.
Ash Retaining Curbs
Some fireplaces (particularly factory-built) have a
raised curb at the front edge to retain ashes. Check the
dimensions carefully to ensure the RF24 engine will fit
behind any raised curb (some curbs may be removed
separately from the refractory base). The fret retainers
allow for some vertical adjustment of the cast iron fret
should the fret need to sit on top of the curb, otherwise
the fret will need to be eliminated or adequate room
provided behind the curb.
Gas Line Routing
Plan the routing of the gas line before proceeding.
Utilize the existing hole for the gas line. If the factory-
built fireplace has no access hole, carefully drill an
access hole of 1.5 inch (38 mm) or less through the
lower sides or bottom of the firebox. The access hole
must be plugged with non-combustible insulation after
the gas supply line has been installed. See General
Dimension drawing for detailed location of gas inlet.
Also, take into consideration whether or not a fan or
shut-off valve will interfere when planning routing of the
gas line.
Existing Glass Doors and Wire Screens
Existing glass doors must be permanently removed
prior to installing the RF24 insert. Existing wire fire
screens may remain in place or new ones may be
added. The RF24 has been tested and approved to
operate with wire fire screens in the closed or open
positions.
Combustible Mantels
Combustible mantel clearances must conform to those
required for the original solid-fuel fireplace into which
the RF24 is being installed.
Paint Existing Refractory Liners
It may be desirable, for visual reasons, to paint the
existing refractory liners in black to blend in with the
RF24 insert once installed.
Attach Warning Label to Existing Fireplace
(label supplied loose with RF24 heater)
Attach the “This fireplace has been converted...”
label to the existing fireplace using screws or other
mechanical means and store any removed parts in
back of the existing fireplace for future use.
QUALIFIED
INSTALLER

16
Supply Gas Installation
• It’s preferable to rough-in the gas line at this point
before proceeding with the firebox installation.
• The gas supply inlet connection is a 3/8” NPT
female connector. For detailed location of this
connector, see drawing in section Dimensions. If
a circulating fan or isolating valve is to be installed,
adjust the routing of the gas line to suit.
• Use only new black iron or steel pipes or copper
tubing if acceptable—check local codes. Note that
in USA, copper tubing must be internally tinned for
protection against sulfur compounds.
• Unions in gas lines should be of ground joint type.
• The gas supply line must be sized and installed
to provide a supply of gas sufficient to meet the
maximum demand of the appliance without undue
loss of pressure.
• Sealant used must be resistant to the action of all
gas constituents including LP gas. Sealant should
be applied lightly to male threads to ensure excess
sealant does not enter gas lines.
• The supply line should include a manual shut-
off valve and union to allow the appliance to be
disconnected for servicing.
• Pressure test the supply line for leaks.
• The appliance and its individual shut-off valve
must be disconnected from the gas supply
piping system during any pressure testing of
that system at test pressures in excess of ½
psig (3.5 kPa).
• The appliance must be isolated from the gas
supply piping system by closing its individual
manual shut-off valve during any pressure
testing of the gas supply piping system at test
pressures equal to or less than ½ psig (3.5 kPa).
• Failure to either disconnect or isolate the appliance
during pressure testing may result in regulator or
valve damage. Consult your dealer in this case.
• The minimum supply pressure is given in the section
Specifications of this manual.
• All piping and connections must be tested for leaks
after installation or servicing. All leaks must be
corrected immediately.
Inlet Pipe
Manifold Pressure
Test Tap Supply Pressure
Test Tap
Loosen screw to check
(tighten afterwards)
Pressure Test Tappings
• When testing for leaks:
• Make sure that the appliance is turned off.
• Open the manual shut-off valve.
• Test for leaks by applying a liquid detergent
or soap solution to all joints. Bubbles forming
indicate a gas leak. Never use an open flame
to check for leaks.
• Correct any leak detected immediately.
• The pressure test tapping locations are shown in
figure below. A built-in non-adjustable regulator
controls the burner manifold pressure. The correct
pressure range is shown in the table in section
Specifications of this manual. The pressure check
should be made with the burner alight and at its
highest setting. See Lighting Instructions section for
full operating details.
QUALIFIED
INSTALLER

17
Vent Liner Rough-in
Appliance Preparation
Remove Vent Plate
Remove Window
Remove
Burner
Module
(4 screws)
Remove
Support Legs
(2 screws each)
Spring-loaded
Fastening Studs (2) 1/4 Turn
The size of the existing fireplace cavity will affect the
method of installation. Smaller fireplaces, particularly
factory-built zero-clearance fireplaces will require the
RF24 firebox to be disassembled then reassembled
inside the fireplace. Plan your particular installation
accordingly.
1. Unpack appliance.
2. Remove window.
3. Remove log pack from firebox.
4. Strip firebox down by removing:
a. Burner Module (4 screws),
b. Vent plate (2 screws);
c. Support Legs (2 screws per leg) (required
when inserting into small fireplaces only)
Remove Window
3” dia. Aluminum Liner
Rough-in the 3” diameter vent liner into existing
chimney system being careful not to tear or damage
the liner in the process. Leave plenty of liner at the
bottom end if the heater will be connected while on the
Existing Fireplace Rough-In Liner
hearth—see diagram in Connect Liner to the Firebox
section. When connecting the liner in this manner, it is
best to leave the top termination until later so the
slack liner can be lifted after the insert is in place.
QUALIFIED
INSTALLER

18
Firebox Installation
Reinstallation of support legs (if removed)
With the firebox recessed behind the smoke curtain
of the existing fireplace, raise the firebox and place
the individual support legs under the firebox. Placing
a temporary shim under the firebox, such as a 2” x 4”,
Thread thumbscrews into support leg.
Raise left hand side of firebox and slip
LH support leg under. Fasten with
2 bolts as indicated.
Thread thumbscrews into support leg.
Raise right side of firebox and slip
RH support leg under. Fasten with
2 bolts as indicated.
may help while positioning the support legs. Tabs are
provided on the support legs to help position them.
Fasten the support legs at the points indicated by the
arrows using the bolts provided (2 per side).
Connection of liner to firebox
The vent plate will ultimately locate approximately 19”
above the base of the fireplace once inserted.
1. Trim the liner accordingly so it will not be too long
once the firebox in raised.
2. Connect the liner to the vent plate using the gear
clamp provided.
3. Stretch the liner down and slide the firebox onto the
vent plate.
4. Secure the vent plate to the firebox using 2 screws
through the front tab.
NOTE: When installing into larger fireplaces, the RF24
may be connected to the liner while sitting out on the
hearth or inside the fireplace without removing the vent
plate.
The support legs may also be left in place if the
fireplace is large enough.
If the liner is connected to the firebox on the hearth, it
will be necessary to pull the slack liner up from the top
of the chimney after the firebox is installed.
Slide Firebox onto
Vent Plate
Secure Vent Plate
using 2 screws at
Front
Firebox with Legs and
Burner Removed
Approx. 19”
above base
of fireplace
Vent Plate
Trim Liner and Connect
Vent Plate to Liner using
Gear Clamp provided
QUALIFIED
INSTALLER

19
Firebox Installation
Burner Module Reinstallation
Note: If the circulating fan is to be installed it
should be done at this point before installing the
burner module. See instructions packaged with the
fan for details of the fan installation.
Reinstall the burner module using the 4 screws
removed previously.
Note: The upper baffle may be removed to gain more
room for the screwdriver to install the rear screws.
Leveling the firebox in the hearth
The backside of each support leg has a leveling bolt. If
necessary, adjust the level of the firebox in the hearth.
Leveling
bolt
Front View
Side View
Fret bracket
Leg
Leveling bolt
BackFront
Leveling
bolt
Gas Line Connection and Fire Unit Testing
Connect the gas line to the burner module. Check
for leaks, purge the line, and test-fire the unit before
installing the window or proceeding with the remainder
of the install—see Lighting Instructions section.
Reinstall the Top Baffle (if removed)
Reinstall Burner
Module (4 screws)
Edge Fits into
Cleat at Back
Remove Top Baffle
(2 screws)
Remove Top Baffle (optional)
(to provide space for a screwdriver)
Edge fits into
Cleat at Back
of Firebox
Reinstall Top
Baffle (2 screws)
QUALIFIED
INSTALLER

20
Top Convection Baffle Installation
Position the firebox as far back as possible within the
existing fireplace to allow ample space at front for the
fret and to allow convection air to flow under the smoke
curtain of the existing fireplace.
Position the top convection baffle with the threaded
studs pointing downwards into the slots at the top of the
firebox. Slide the convection baffle as far forward as
possible, angled down if possible, to force the air under
the smoke curtain, and tighten the wing nuts.
Firebox Installation
Convection Baffle
Wingnuts(2)
Start Wingnuts an Studs.
Slide Convection Baffle
into slots. Adjust
Baffle Forward to Touch
Back of Smode Curtain of
Existing Fireplace.
Tighten Wingnuts.
QUALIFIED
INSTALLER