Miracle-Ear EarLINK Remote Mic AV User manual

www.miracle-ear.com
Miracle-EarLINK™
Remote Mic AV
User Manual

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Basic Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Daily Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Wearing the Miracle-EarLINK™Remote Mic AV . . . . . . . 11
Pairing with Hearing Aids. . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using the Miracle-EarLINK™Remote Mic AV . . . . . . . . . . 14
Start/Stop Audio Streaming . . . . . . . . . . . . . . . . . . . . . . . . 15
Assembling the Power Adapter . . . . . . . . . . . . . . . . . . . . . 16
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Table of Contents
3

OverviewOverview
54
2
4
3
1
5
1. Power Button
2. Status Indicator LED
3. Microphone
4. MicroUSB Jack
5. Clip
The Miracle-EarLINK™Remote Mic AV is designed to
stream remote microphone audio directly to your 2.4
GHz wireless hearing aids. When worn by a distant
speaker in noisy environments, the Miracle-EarLINK™
Remote Mic AV functions as an assistive listening
device.
Package Contents
• Miracle-EarLINK™Remote Mic AV
• Power Adapter
• USB-to-microUSB cable
• Operations Manual
Optional Accessories
• Lanyard (part #91324-000)
Streaming – Audio or sound transmitted wirelessly from
the Miracle-EarLINK™Remote Mic AV directly to your
hearing aids.

Basic Use
7
Overview
6
Basic Use
1. To turn on the
Miracle-EarLINK™Remote
Mic AV, press the power
button for 2 seconds and
release when the green
LED appears.
2. Ensure your hearing aids are
powered on.
• Note: Prior to streaming audio for the first
time, your hearing aids will need to be paired
to the Miracle-EarLINK™Remote Mic AV. Refer
to Pairing with Hearing Aids on page 12.
3. To start audio streaming,
• Open the Miracle-Ear®app and select Start
Streaming from Accessories screen.
• Refer to Start/Stop Audio Streaming
on page 15 for additional options.
4. To adjust the stream volume, use the Miracle-Ear
app, the 2.4 GHz Remote and/or hearing aid
user controls.
1
Overview
1. Power Button
• Powers on and off the Miracle-EarLINK™
Remote Mic AV
2. Status Indicator LED
• Identifies the operational state of the
Miracle-EarLINK™Remote Mic AV
3. Microphone
• Picks up speaker’s voice during use
4. MicroUSB Jack
• Recharges via USB-to-microUSB cable
5. Clip
• Affixes Miracle-EarLINK™Remote Mic AV to
clothing or lanyard
LED OPERATIONAL STATE
Off Power is off
Slow Pulsing Green Power is on
Slow Pulsing Red Low battery condition
Solid Red Possible fault condition
Tip: Stream Volume can be adjusted via the
Miracle-Ear®app, the Miracle-EarLINK™Remote AV
and/or hearing aid user controls. Review your hearing
aid operation manual or contact your Hearing Care
Professional for details on your particular system setup.

Basic Use
8
Daily Use
9
Daily Use
Power On
Press the power button for
2 seconds and release when
the LED illuminates.
Power Off
Press the power button for
2 seconds and release when
the LED turns off.
Battery Low
LED slowly pulses red. Provides
an audible indicator tone to
hearing aids every 5 minutes.
Battery Recharge
Attach the microUSB end of
the charging cable to the microUSB
jack on the Miracle-EarLINK™
Remote Mic AV.
Attach the USB end of the
charging cable to a female
USB jack on the enclosed
power adapter.
5. To stop streaming, do one of the following:
• Turn off the Miracle-EarLINK™Remote Mic AV.
• Open the Miracle-Ear®app and select Stop
Streaming from Accessories screen.
• Refer to Start/Stop Audio Streaming
on page 15 for additional options.

1110
Wearing the Miracle-EarLINK™
Remote Mic AV
Daily Use
Wearing the Miracle-EarLINK™Remote Mic AV
The Miracle-EarLINK™Remote
Mic AV can be affixed to clothing
or worn on a lanyard. The
Miracle-EarLINK™Remote Mic AV
should be within 8 inches (20 cm)
of the speaker’s mouth.
Clip – Press the clip as shown.
Slide clip opening onto clothing
and release clip. Ensure the
Miracle-EarLINK™Remote Mic AV is
securely affixed to clothing.
Lanyard (optional) –
1. Press the clip as shown.
2. Insert lanyard loop into clip
opening and lift loop toward top
of clip. Release clip. Ensure the
lanyard is securely attached to
the Miracle-EarLINK™Remote Mic AV.
3. Place lanyard around neck.
Recharging Status
The Miracle-EarLINK™Remote Mic AV reaches a fully
charged state typically in about 3 hours. It can reach
a 50% charged state in about 1.5 hours.
Power Charge State LED
Off Recharging Solid Green
Off Complete Off
On Recharging
Solid green briefly
interrupted
by other LED status
behaviors
On Complete Off
Tip: Recharging the Miracle-EarLINK™Remote Mic AV
can take longer while streaming audio. Recharging will be
faster when the Miracle-EarLINK™Remote Mic AV is off.

Pairing with Hearing AidsPairing with Hearing Aids
1312
*Typical operating range is up to 20 meters (~60 feet). Operational range may
be reduced by environmental factors, such as obstructions, interference and
human body positioning. Larger operational distances are achievable, though
audio quality and connectivity may decrease.
5. For a set of hearing aids:
6. For a single hearing aid:
LED blink Pairing Result Next Step
Successful Complete
Unsuccessful Repeat steps 1 – 4 and 6
First LED
blink Second LED blink Pairing Result Next Step
Both hearing aids
paired Complete
Only one hearing
aid paired
Repeat steps
1 – 5
n/a No hearing aids
paired
Repeat steps
1 – 5
Pairing with Hearing Aids
For the Miracle-EarLINK™Remote Mic AV to interact
with your hearing aid(s), you must first pair the
Miracle-EarLINK™Remote Mic AV with each hearing
aid. You only need to perform this action one time,
as they should automatically recognize each other
when both are powered on and within wireless
operating range.*
To pair the Miracle-EarLINK™Remote Mic AV with
your hearing aid(s):
1. Ensure your hearing aids are not connected to
nearby Bluetooth®devices. To do this,
• Disable Bluetooth on your mobile phone.
• Power off any other nearby Miracle-EarLINK™
Accessories.
2. Power off, then power on your hearing aids.
• Note: For a CROS hearing aid system,
power off both your hearing aid and CROS
transmitter. Power on only your hearing
aid, ensuring the CROS transmitter remains
powered off.
3. Place your hearing aids within 6 inches (15 cm)
of the Miracle-EarLINK™Remote Mic AV.
4. While the green LED is slowly pulsing, double-
click the power button. The LED
status indicator alternately blinks red and blue.
x2

1514
Using the Miracle-EarLINK™
Remote Mic AV
Using the Miracle-EarLINK™
Remote Mic AV
Start/Stop Audio Streaming
Audio streaming from the Miracle-EarLINK™Remote
Mic AV may be started (or stopped) in a variety of
ways:
• Turn On the Miracle-EarLINK™Remote Mic AV:
Audio streaming automatically starts in hearing
aid.
• Miracle-Ear®app: Open the app on
your mobile phone or tablet. Select
the option to start/stop streaming
from Accessories screen.
• Miracle-EarLINK™Remote AV:If preconfigured
by your Miracle-Ear®Hearing Care Professional,
press the Favorite button.
• Hearing aid user control: If preconfigured by
your Miracle-Ear Hearing Care Professional, a
specific gesture (e.g., a Long Press on a user
control) can start/stop streaming.
Audio streaming will also stop when the
Miracle-EarLINK™Remote Mic AV is turned off.
An audible indicator may play in your hearing aids to
signal the start/stop of audio streaming.
Using the Miracle-EarLINK™Remote Mic AV
In its primary usage, the
Miracle-EarLINK™Remote Mic AV
is worn by a distant speaker in
noisy environments. This allows
a hearing aid wearer to focus on
one person when background
noise is present.
While not optimized as a general-purpose
omnidirectional microphone for tabletop use, the
Miracle-EarLINK™Remote Mic AV may still provide
benefit in some circumstances. For example, try
placing the Miracle-EarLINK™Remote Mic AV near
a television. To achieve a comfortable listening level,
adjust the Miracle-EarLINK™Remote Mic AV distance
from the television speakers or modify the audio
streaming volume level.

17
Assembling the Power Adapter
16
Troubleshooting
Troubleshooting
SYMPTOM POSSIBLE CAUSES SOLUTIONS
One (or both)
hearing aids
unexpectedly
drops out
of audio
streaming.
Hearing aids may
be on the edge of
wireless range.
Move closer to
Miracle-EarLINK™Remote
Mic AV.
Battery level in
hearing aid can no
longer support audio
streaming.
• Replace hearing aid battery
with new one.
• Recharge your hearing aid,
if applicable.
Large object, such
as furniture or a wall,
may be degrading
signal.
For best performance,
your hearing aids should
be within line-of-sight of
Miracle-EarLINK™Remote
Mic AV.
Wireless
connection with
Miracle-EarLINK™
Remote Mic AV was
lost.
To restart the audio stream,
follow steps in the Start/Stop
Audio Streaming section.
Streamed
audio quality
is distorted.
Low battery level in
Miracle-EarLINK™
Remote Mic AV.
Recharge Miracle-EarLINK™
Remote Mic AV.
Audio stream
is too loud or
too soft.
Volume
streamed from
Miracle-EarLINK™
Remote Mic AV
to hearing aid not
optimal.
Adjust the stream volume
via Miracle-Ear®app,
Miracle-EarLINK™Remote
AV, or hearing aid user
controls.
Difficult to
hear speaker
in noisy
environments.
Miracle-EarLINK™
Remote Mic AV
may be too far from
speaker.
Move Miracle-EarLINK™
Remote Mic AV closer to
speaker’s mouth.
Miracle-EarLINK™
Remote Mic AV
may be covered by
clothing or poorly
positioned.
Provide clear access from
Miracle-EarLINK™Remote
Mic AV to speaker’s voice.
2
1
3
Assembling the Power Adapter
The Miracle-EarLINK™Remote Mic AV may include
a variety of plug configurations for use in different
countries. If the power adapter requires assembly:
1. Select the appropriate plug
configuration used in your
country.
2. Slide the plug onto the
power adapter until it snaps
into place.
3. To remove the plug, press
the tab and slide the plug
away from the cable.

19
Troubleshooting
18
Safety Information
Safety Information
Required Information
Waste from electronic equipment must be handled according
to local regulations.
Instructions for Disposal of Old Electronics
Miracle-Ear®encourages, and your local community laws may require, that your
Miracle-EarLINK™Remote Mic AV be disposed of via your local electronics
recycling/disposal process.
The below instructions are provided for the benefit of disposal/recycling
personnel. Please include this manual when disposing of your
Miracle-EarLINK™Remote Mic AV.
For Disposal/Recycling Personnel Only
This product contains a Lithium Ion Polymer battery. To remove this battery:
• Power off the Miracle-EarLINK™Remote Mic AV.
• Pry apart the housing halves with a small screwdriver.
• Cut the battery wires from the circuit board to prevent accidental
shorting.
• Pry the battery away from the housing using a wide flat blade.
Intended Use
The Miracle-EarLINK™Remote Mic AV is an accessory to a 2.4 GHz wireless air
conduction hearing aid. It is intended as a wireless transmitter of sound from an
audio source to air conduction hearing aids. When worn by a distant speaker in
noisy environments, it functions as an assistive listening device.
The Miracle-EarLINK™Remote Mic AV is classified as a Type B applied part
under the IEC 60601-1 medical instrument standard.
The Miracle-EarLINK™Remote Mic AV is designed to operate in public and
residential environments and are designed to comply with international
Electromagnetic Compatibility emissions and immunity standards for medical
devices. However, it is still possible that you may experience interference
caused by power line disturbances, airport metal detectors, electromagnetic
fields from other medical devices, radio signals and electrostatic discharges.
The Miracle-EarLINK™Remote Mic AV is designed to be cleaned with a damp
cloth moistened with soapy water.
SYMPTOM POSSIBLE CAUSES SOLUTIONS
LED is slowly
pulsing
green, but
no streamed
sounds are
heard in the
hearing aids.
Hearing aids are
not ready to receive
audio streams.
To start the audio stream,
follow steps in the Start/
Stop Audio Streaming
section.
Hearing aids are not
paired with
Miracle-EarLINK™
Remote Mic AV.
Follow steps in Pairing with
Hearing Aids section.
LED is solid
red.
Possible error
condition.
Turn off Miracle-EarLINK™
Remote Mic AV, wait 30
seconds, and then turn
it on.