Mirage VENTUS ALPHA IVADH361A Troubleshooting guide

CONFORMS TO
UL STD. 1995
CERTIFIED TO
CSA STD. C22.2
NO. 236
& INSTALATION MANUAL
IMPORTANT NOTE:
Read this manual carefully before installing
or operating your new air conditioning
unit. Make sure to save this manual for
future reference.
Please check the applicable models, technical
data, F-GAS(if any) and manufacturer information
from the “Owner’s Manual - Product Fiche ”
in the packaging of the outdoor unit.
ALPHA INVERTER
OWNER’S MANUAL
AIR-HANDLER AIR CONDITIONERS
MODEL
IVADH361A
IVADH481A
IVADH601A
OVADH361A
OVADH481A
OVADH601A

2
Think smart. Think cool. Think Mirage.
Indoor Unit Parts And Major Functions .............................................08
Owner’s Manual
Table of Contents
Safety Precautions ............................................................................04
Care and Maintenance...................................................................10
Troubleshooting..............................................................................12
1. Unit Parts...............................................................................................................................................................................08
2. Operating Conditions.......................................................................................................................................................08
3. Features ................................................................................................................................................................................09
4. Energy Saving Tips.............................................................................................................................................................09

3
www.hvacmirage.us
Installation Manual
........................................................................................15
....................................................................16
.....................................................................................................................................................................16
.................................................................................................................................................................16
................................................................................................................................16
..............................................................................................................23
..................................................................28
.................................................................................................................................................28
..................................................................................................................................................................29
.............................................................................................................................................................29
........................................................................31
...........................................................................................................................................31
.............................................................................................................................................31
........................................................33
..................................................................................................................................................................33
................................................................................................................................33
...................................................................................................................34
..............................................................................................37
..............................................................................................................................................................38
..................................................................................................................................................................39
........................................................................................................................................................40
.............................................................................................................................................................................43
.............................................................................................................................................................................43
...........................................................................................................................................................44
...................................................................................49
........................................................................................................................................................49
................................................................................................................................................50
..............................................................................................51
.......................................................................................................................................................................51
.............................................................................................................................................................51
Accessories
Indoor Unit Installation
1. Indoor Unit Parts
2. Safety Precautions
3. Indoor Unit Installation Instructions
4. Installation of Electric Auxiliary Heat Module
Outdoor Unit Installation
1. Select installation location
2. Install drain joint
3. Anchor outdoor unit
Drainpipe Installation
1. NOTE ON PURCHASING PIPES
2. Indoor Drainpipe Installation
Refrigerant Piping Connection
1.Safety Precautions
2.Notes On Pipe Length and Elevation
3.Connection Instructions Refrigerant Piping
Wiring
1. Outdoor Uint Wiring
2. Indoor Uint Wiring
3. Specic wiring method
4. Control Logic
5. LED DISPLAY
6. DIP Switch Denitions
Air Evacuation
1. Evacuation Instructions
2. Note on Adding Refrigerant
Test Run
1. Before Test Run
2. Test Run Instructions

4
Think smart. Think cool. Think Mirage.
Read Safety Precautions Before Operation and Installation
The seriousness of potential damage or injuries is classified as either a WARNING or CAUTION.
Incorrect installation due to ignoring instructions can cause serious damage or injury.
WARNING
This appliance can be used by children aged from 8 years and above and persons with reduced
This appliance is not intended for use by persons(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person responsible for their safety. Children
should be supervised to ensure that they do not play with the appliance.
physical, sensory or mental capabilities or lack of experience and knowledge if they have been given
supervision or instruction concerning use of the appliance in a safe way and understand the hazards
involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be
made by children without supervision.
WARNINGS FOR PRODUCT USE
•
If an abnormal situation arises (like a burning smell), immediately turn o the unit and disconnect
the power. Call your dealer for instructions to avoid electric shock, re or injury.
•
Do not
insert fingers, rods or other objects into the air inlet or outlet. This may cause injury, since
the fan may be rotating at high speeds.
•
Do not
use flammable sprays such as hair spray, lacquer or paint near the unit. This may cause
fire or combustion.
•
Do not
operate the air conditioner in places near or around combustible gases. Emitted gas may
collect around the unit and cause explosion.
•
Do not
•
•
Do not
expose your body directly to cool air for a prolonged period of time.
•
•
•
If the air conditioner is used together with burners or other heating devices, thoroughly ventilate
the room to avoid oxygen deficiency.
Safety Precautions
Do not
allow children to play with the air conditioner. Children must be supervised around the
unit at all times.
operate your air conditioner in a wet room such as a bathroom or laundry room. Too
much exposure to water can cause electrical components to short circuit.
In certain functional environments, such as kitchens, server rooms, etc., the use of specially
designed air-conditioning units is highly recommended.
Improper installation, adjustment, alteration, service or maintenance can cause property damage,
personal injury or loss of life. Installation and service must be performed by a licensed professional
HVAC installer or equivalent, service agency, or the gas supplier.
WARNING
This symbol indicates the possibility
of personnel injury or loss of life.
CAUTION
This symbol indicates the possibility of
property damage or serious consequences.
Safety
Precautions
 Page 4

5
www.hvacmirage.us
•Do not
clean the air conditioner with combustible cleaning agents. Combustible cleaning agents
can cause re or deformation.
CLEANING AND MAINTENANCE WARNINGS
• Turn o the device and disconnect the power before cleaning. Failure to do so can cause electrical
shock.
•Do not
clean the air conditioner with excessive amounts of water.
CAUTION
• Turn o the air conditioner and disconnect the power if you are not going to use it for a long time.
• Turn o and unplug the unit during storms.
• Make sure that water condensation can drain unhindered from the unit.
•Do not operate the air conditioner with wet hands. This may cause electric shock.
•Do not use device for any other purpose than its intended use.
•Do not climb onto or place objects on top of the outdoor unit.
•
•
Do not allow the air conditioner to operate for long periods of time with doors or windows open,
or if the humidity is very high.
ELECTRICAL WARNINGS
• Only use the specified power cord. If the power cord is damaged, it must be replaced by the
manufacturer , its service agent or similarly qualied persons in order to avoid a hazard.
• Keep power plug clean. Remove any dust or grime that accumulates on or around the plug. Dirty
plugs can cause re or electric shock.
•
•
•
•
•
•
•
Do not pull power cord to unplug unit. Hold the plug firmly and pull it from the outlet. Pulling
directly on the cord can damage it, which can lead to fire or electric shock.
Do not modify the length of the power supply cord or use an extension cord to power the unit.
Do not share the electrical outlet with other appliances. Improper or insucient power supply
can cause re or electrical shock.
If connecting power to xed wiring, an all-pole disconnection device which has at least 3mm
clearances in all poles, and have a leakage current that may exceed 10mA, the residual current
device(RCD) having a rated residual operating current not exceeding 30mA, and disconnection
must be incorporated in the xed wiring in accordance with the wiring rules.
For all electrical work, follow all local and national wiring standards, regulations, and the
Installation Manual. Connect cables tightly, and clamp them securely to prevent external forces
from damaging the terminal. Improper electrical connections can overheat and cause re, and may
also cause shock.
All electrical connections must be made according to the Electrical Connection
Diagram located on the panels of the indoor and outdoor units.
All wiring must be properly arranged to ensure that the control board cover can close properly. If
the control board cover is not closed properly, it can lead to corrosion and cause the connection
points on the terminal to heat up, catch re, or cause electrical shock.
The product must be properly grounded at the time of installation, or electrical shock may occur.
TAKE NOTE OF FUSE SPECIFICATIONS
The air conditioner’s circuit board (PCB) is designed with a fuse to provide overcurrent protection.
The specifications of the fuse are printed on the circuit board ,examples of such are T5A/250VAC and
T10A/250VAC.
As with any mechanical equipment, contact with sharp sheet metal edges can result in personal
injury. Take care while handling this equipment and wear gloves and protective clothing.
Safety
Precautions
 Page 5

6
Think smart. Think cool. Think Mirage.
WARNINGS FOR PRODUCT INSTALLATION
1. Installation must be performed by an authorized dealer or specialist. Defective installation can
Excessive Weight Hazard - Use two or more people when moving and installing the unit. Failure
to do so can result in back or other type of injury.
cause water leakage, electrical shock, or re.
2. Installation must be performed according to the installation instructions. Improper installation
can cause water leakage, electrical shock, or re.
(In North America,installation must be performed in accordance with the requirement of NEC
and CEC by authorized personnel only.)
3.
Contact an authorized service technician for repair or maintenance of this unit. This appliance
shall be installed in accordance with national wiring regulations.
4.
Only use the included accessories, parts, and specied parts for installation. Using non-standard
parts can cause water leakage, electrical shock, re, and can cause the unit to fail.
5.
6.
Install the unit in a rm location that can support the unit’s weight. If the chosen location cannot
support the unit’s weight, or the installation is not done properly, the unit may drop and cause
serious injury and damage.
7.
8.
9.
10.
11.
12.
Do not turn on the power until all work has been completed.
When moving or relocating the air conditioner, consult experienced service technicians for
disconnection and reinstallation of the unit.
How to install the appliance to its support, please read the information for details in "indoor unit
installation" and "outdoor unit installation" sections .
For units that have an auxiliary electric heater, do not install the unit within 1 meter (3 feet) of
any combustible materials.
Do not install the unit in a location that may be exposed to combustible gas leaks. If combustible
gas accumulates around the unit, it may cause re.
Install drainage piping according to the instructions in this manual. Improper drainage may
cause water damage to your home and property.
Note about Fluorinated Gasses(Not applicable to the unit using R290 Refrigerant)
1.
This air-conditioning unit contains fluorinated greenhouse gasses. For specic information on the
type of gas and the amount, please refer to the relevant label on the unit itself or
the
“Owner's Manual - Product Fiche ” in the packaging of the outdoor unit. (European Union
products only)
.
2. Installation, service, maintenance and repair of this unit must be performed by a certified
technician.
Note
3.
Product uninstallation and recycling must be performed by a certified technician.
4. For equipment that contains uorinated greenhouse gases in quantities of 5 tonnes of CO2
equivalent or more, but of less than 50 tonnes of CO2equivalent, If the system has a leak-
detection system installed, it must be checked for leaks at least every 24 months.
5. When the unit is checked for leaks, proper record-keeping of all checks is strongly recommended.
MODEL
PRESSURE
The allowed static pressure range of the air conditioner on site is 0-200Pa.
Test static pressure
12-24K
25Pa 37Pa 50Pa
30-36K 48-60K
Safety
Precautions
 Page 6

7
www.hvacmirage.us
European Disposal Guidelines
This appliance contains refrigerant and other potentially hazardous materials. When disposing of
this appliance, the law requires special collection and treatment. Do not dispose of this product as
household waste or unsorted municipal waste.
When disposing of this appliance, you have the following options:
• Dispose of the appliance at designated municipal electronic waste collection facility.
• When buying a new appliance, the retailer will take back the old appliance free of charge.
• The manufacturer will take back the old appliance free of charge.
• Sell the appliance to certied scrap metal dealers.
Special notice
Disposing of this appliance in the forest or other natural surroundings endangers your health and is bad
for the environment. Hazardous substances may leak into the ground water and enter the food chain.
Co rrect Disp o sal o f Th is Pro d u ct
(Wast e Elect rical & Elect ro n ic Eq u ip men t )
This marking shown on the product or its literature, indicates that waste electrical and
eletrical equipment should not be mixed with general household waste.
Safety
Precautions
 Page 7

8
Think smart. Think cool. Think Mirage.
NOTE: Room relative humidity less than 80%. If the air conditioner operates in excess of this
gure, the surface of the air conditioner may attract condensation. Please sets the vertical air
ow louver to its maximum angle (vertically to the oor), and set HIGH fan mode.
Room
Temperature 17°C-32°C (62°F-90°F) 0°C-30°C
(32°F-86°F) 10°C-32°C (50°F-90°F)
Outdoor
Temperature
18°C-43°C (64°F-109°F)
-7°C-24°C
(19°F-75°F)
11°C-43°C (52°F-109°F)
-7°C-43°C (19°F-109°F)
(For models with low-temp cooling systems) 18°C-43°C (64°F-109°F)
18°C-52°C (64°F-126°F)
(For special tropical models) 18°C-52°C (64°F-126°F) (For special tropical models)
COOL mode HEAT mode DRY mode
COOL mode HEAT mode DRY mode
Room Temperature 17°C - 32°C
(62°F - 90°F)
0°C - 30°C
(32°F - 86°F)
10°C - 32°C
(50°F - 90°F)
Outdoor
Temperature
0°C - 50°C
(32°F - 122°F)
-15°C - 24°C
(5°F - 75°F)
0°C - 50°C
(32°F - 122°F)
0°C - 52°C
(32°F - 126°F)
(For special
tropical models)
0°C - 52°C
(32°F - 126°F)
(For special
tropical models)
-15°C - 50°C
(5°F - 122°F)
(For models with
low temp. cooling
systems.)
Indoor Unit Parts And Major Functions
Unit Parts Operating Conditions
Use the system under the following temperatures for safe and
eective operation. If the air conditioner is used under dierent
conditions, it may malfunction or become less ecient.
Air outlet
Air inlet
FOR OUTDOOR UNITS WITH AUXILIARY ELECTRIC HEATER
Inverter Split Type
When outside temperature is below 0°C(32°F ), we strongly
recommend keeping the unit plugged in at all time to ensure
smooth on going performance.
Fixed-speed Type
Indoor Unit
Parts And
Major Functions
 Page 8

9
www.hvacmirage.us
To further optimize the performance of your unit, do the following:
•Keep doors and windows closed.
•Limit energy usage by using TIMER ON and TIMER OFF functions.
•Do not block air inlets or outlets.
•Regularly inspect and clean air lters.
Energy Saving Tips
• DO NOT set the unit to excessive temperature levels.
• While cooling, close the curtains to avoid direct sunlight.
• Doors and windows should be kept closed to keep cool or warm air in the room.
• DO NOT place objects near the air inlet and outlet of the unit.
• Clean the air lter every two weeks.
• Adjust louvers properly and avoid direct airflow.
Feat ures
Ref rigerant Leak Det ect ion Syst em
(some models)
In the event of a refrigerant leak, the LCD screen
will display “EL0C” and the LED indicator light will
ash.
Closing curtains during heating also
helps keep the heat in
Doors and w indow s should be kept
closed
Indoor Unit
Parts And
Major Functions
NOTE:
1. Under normal working conditions, the switch,
wind speed and temperature can not be adjusted
by remote control.
2. Requirements of wire controller:
Control AXU function for live heating
The default temperature of the rst power-on is
set to 16 degrees for refrigeration and 30 degrees
for heating. When the temperature stops, the
temperature is set at the room temperature at that
time.
 Page 9

10
Think smart. Think cool. Think Mirage.
Care and Maintenance
Cleaning Your Indoor Unit
BEFORE CLEANING OR
MAINTENANCE
ALWAYS TURN OFF YOUR AIR CONDITIONER
SYSTEM AND DISCONNECT ITS POWER SUPPLY
BEFORE CLEANING OR MAINTENANCE.
CAUTION
Only use a soft, dry cloth to wipe the unit clean.
If the unit is especially dirty, you can use a cloth
soaked in warm water to wipe it clean.
•Do notuse chemicals or chemically treated
cloths to clean the unit
•Do not use benzene, paint thinner, polishing
powder or other solvents to clean the unit.
They can cause the plastic surface to crack
or deform.
•
•
Do not use water hotter than 40°C (104°F)
to clean the front panel. This can cause the
panel to deform or become discolored.
DO NOT wash the unit under running water.
Doing so creates an electrical hazard.
Clean the unit using a damp, lint-free cloth
and neutral detergent. Dry the unit with a
dry, lint-free cloth.
If using a vacuum cleaner,
the inlet side should face
the vacuum.
If using water, the inlet side
should face down and away
from the water stream.
2. Remove the air lter.
3. Clean the air lter by vacuuming the surface or
washing it in warm water with mild detergent.
1. Remove lter cover plate.
Air lter
cover plate
Air lter
Care and
Maintenance
 Page 10
• Contact an authorized service technician for
repair or maintenance. Improper repair and
maintenance may cause water leakage,
electrical shock, or re, and may void your
warranty.
• DO NOT substitute a blown fuse with a
higher or lower amperage rating fuse, as this
may cause circuit damage or an electrical re.
• Make sure the drain hose is set up according
to the instructions. Failure to do so could
cause leakage and result in personal property
damage, re and electric shock.
• Make sure that all wires are connected
properly. Failure to connect wires according
to instructions can result in electrical shock
or re.
How To Clean The Air Filter
The lter prevents dust and other particles from
entering the indoor unit. Dust buildup can reduce
the eciency of the air conditioner. For optimum
eciency, clean the air lter every two weeks or
more frequently if you live in a dusty area.
Replace the lter with a new one if it’s heavily
clogged and cannot be cleaned.
NOTE: In households with animals, you will have
to periodically wipe down the grille to prevent
animal hair blocking airow.
This product lter is only used for energy eciency
sampling test, the user needs to use a lter that
meets the requirements of UL900.
WA RNING: DO NOT REMOVE OR
CLEAN THE FILTER BY YOURSELF
Removing and cleaning the filter can be dangerous.
Removal and maintenance must be performed by
a certified technician.