Monarch 9906 User manual

Monarch is a trademark of Avery
Dennison Retail Information Services LLC. Avery
Dennison is a trademark of Avery Dennison Corp.
TC9906NAQR Rev. BETA 7/1/10 2010 Avery Dennison Corp. All rights reserved.
Serial Port
Host USB
Device USB
Power Cable
Connection
Parallel Port
(optional)
QUICK REFERENCE
This Quick Reference contains supply loading and general care and
maintenance procedures for the Monarch® 9906 printer. For more
detailed information, refer to the Operator’s Handbook available on our
Web site (www.monarch.com). For information about creating formats,
configuring the printer, or programming the printer, refer to the
Programmer’s Manual on our Web site.
Review the safety information in the Regulatory Compliance document
included with your printer. Information in this document supercedes
information in previous versions. Check our Web site for the latest
documentation and release information.
Note: The Monarch® 9906 printer uses the Monarch® 9825® driver.
Connecting the Cables
The power supply automatically switches between
115V and 230V.
1. Plug the power cable into the socket
and the other end into a grounded
electrical outlet.
2. Connect the communications cable
into the appropriate port.
3. Turn on the printer. Press ( I ) to turn
on and ( O ) to turn off the printer.
Using the Control Panel
The control panel consists of a four-line
LCD display, three function buttons, and
two navigation buttons. The function of
each button varies depending on the
task. The LCD display:
 Indicates power when text or other
information is shown
 Indicates conditions
requiring immediate attention (low battery,
faults, errors) using a red background
 Shows menu prompts, printer
settings, function button assignments,
values, etc. Function
Buttons
Navigation
Buttons
MPCL
Online
FEED
TLabel MENU

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Printhead Tab
Retaining Latch
Loading Labels or Tags
1. Open the cover.
2. Unlock the printhead by turning the retaining latch.
3. Lift the printhead assembly using the printhead tab until the
assembly locks into place.
4. Place the roll of supply on the supply holder, located against the
inside of the printer.
5. Adjust the supply holder guide so that it barely touches the roll,
making sure the supply roll turns freely.
Supply Holder Guide
Supply Holder

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6. Push down on the supply lever to unlock the supply guide.
7. Lay the label strip across the supply guide so that a few inches
extend past the front of the printer.
8. Tuck the supply under the nibs and in between the die cut sensor.
9. Adjust the supply guide so that it barely touches the supply. Push
up on the supply lever to lock the supply guides into place.
10. Hold the printhead assembly by the printhead tab while pushing the
printhead release.
Printhead Release
Printhead Tab
Supply Lever
Nibs
Die Cut, Black
Mark, Edge
Aperture
Sensor

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11. Close the printhead by pressing down on the thumb well until you
hear it click into place.
12. Close the printer’s cover.
13. Press Feed.
Loading Labels for the Optional Peel Mode
1. Remove the labels from the first 10 inches of the liner.
2. Press down on the exit cover tabs to open the exit cover.
3. Feed the liner over the peel bar, along the chute, and out through
the lower opening in the exit cover.
4. Close the exit cover.
5. Close the printer’s cover.
6. Press Feed.
For additional supply loading options, refer to the Operator’s Handbook.
Peel Bar
Platen Roller
Peel Roller
Lower Opening

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Adjusting the Printhead Pressure Dials
You may need to adjust the printhead pressure dials based on the width
and type of your supply. The dials may be set to different positions;
however the inside dial should be equal to or higher than the outside
dial. Use a coin or flathead screwdriver to adjust the dials.
Each dial has four settings.
For tag or label supply that is four inches wide, turn both dials clockwise
to the most pressure setting.
For tag or label supply that is two inches wide or less, turn the inside
dial clockwise to the most pressure setting and the outside dial counter-
clockwise to the least pressure setting.
Loading Ribbon
1. Open the cover.
2. Unlock the printhead by turning the printhead retaining latch.
3. Lift the printhead assembly using the printhead tab until the
assembly locks into place.
4. Push the deflector tab down.
5. Slide the extra ribbon core onto the take-up reel as far as it will go.
6. Remove the new ribbon from the package.
7. Slide the ribbon all the way onto the back reel. Carefully unwind a
few inches from the bottom of the ribbon roll.
Take-u
p
Reel
Printhead
Assembly
Deflector Tab
Inside Prinhead Pressure Dial
Outside Prinhead Pressure

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8. Carefully feed the ribbon under both ribbon rollers and printhead.
9. Make sure the ribbon is straight and centered throughout the path.
10. Tape the ribbon to the take-up core.
11. Rotate the take-up core until the leader is past the printhead.
12. Remove any slack in the ribbon by turning the take-up reel
clockwise.
13. Hold the printhead assembly by the printhead tab while pressing
down on the printhead release.
14. Close the printhead by pressing down on the thumb well until you
hear it click into place.
15. Close the printhead. Close the printer’s cover.
16. Press Feed.
Cleaning
You must clean the printhead as described to maintain printhead life.
Caution: Do not use sharp objects to clean the printhead or touch the
printhead. This may damage the printhead and require a
service charge.
1. Turn off the printer, open the cover and the printhead assembly.
2. Remove the label roll and ribbon (when cleaning the printhead).
3. Press down on the exit cover tabs to open the exit cover.
4. Clean the platen roller with a dry, soft-bristle brush, such as a
toothbrush. If adhesive remains, call Customer Service.
5. Rub a cotton swab moistened with isopropyl alcohol across the peel
bar and printhead to remove any build-up in the supply path.
6. Spray the on-demand sensor and die cut/black mark/edge aperature
sensor with compressed air to remove dust and debris.
Thumb well

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7. Let the printer dry, then reload supplies.
8. Close the exit cover.
9. Close the printhead assembly and the printer’s cover.
10. Turn on the printer. Press Feed.
Troubleshooting
This section lists common problems and their solutions.
Problem Action
Error message
appears during
startup
Turn off the printer, wait fifteen seconds and
then turn on the printer. Call Customer Service
if the error message reappears.
Does not print. Check supply and ribbon, send a corrected
format and batch packet.
Does not feed. Adjust the printhead pressure dials.
Partially printed
data.
Clean the printhead, send a corrected format
packet.
Light/Heavy printing,
printing shadows or
voids.
Clean the printhead, change supply, adjust the
print contrast, check the printhead pressure
dials, check the ribbon.
Serial bar codes do
not scan.
Leave printhead unlatched when not in use,
use a print speed of 2.5 ips, adjust the print
contrast.
Liner is wrapped
around platen or
peel roller.
Carefully remove the liner. Make sure the liner
tears at the saw-toothed tear edge when using
backfeed and peel mode.
Blank labels print or
750 series errors.
Clean the supply sensors.

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Common Errors
Error Description/Action
002 Name must be 1 to 8 characters inside quotes.
005 Inva lid supply width.
018 Invalid code page selection.
025 Data length is too long.
101 Format referenced by batch not in memory.
400 Invalid character following {.
403 Field separator was not found.
409 Printer memory is full. Delete unused items.
410 Parit y mismatch.
411 Framing error (baud rate mismatch).
412 Flow control mismatch.
413 Online receive buffer is full. Check flow control.
611 Font, bar code, or density in the batch does not fit the format.
612 Data in this line of the batch is missing or does not match the
format.
613 Reference point off supply.
614 Portion of field off supply or invalid character in the packet.
703 Printer sensed a calibration of different-sized black marks.
Make sure the correct supply type is loaded.
704 Printer has not sensed a supply mark when expected or is out
of supplies. Make sure your printer is set to the appropriate
supply type. Replenish supply.
751 Printer did not sense a black mark when expected. Press
Escape/Clear to continue printing. Change supply.
752 Printer sensed a mark in the wrong place.
753 Printer sensed a mark that is too long.
754 Check for a ribbon jam or remove any slack in the ribbon. Load
a new ribbon.
755 Printhead is open. Close the printhead.
756 Lo ad supply.
757 Load supply (supply length mismatch). Press Feed.
758 Supply is not seen, on-demand sensor is broken, or a label was
removed too quickly. Check for a label jam or reload supplies.
763 Waiting to dispense label. Press Feed.
765 Printhead has less than 8 bad dots and can shift bar code fields
to avoid bad dots. Press Escape/Clear to continue printing.
768 Printhead has more than 8 bad dots or is not connected.
Connect or replace the printhead.

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