Mondraker NEAT 2024 User manual

Rev. 01
MANUALS & DOCUMENTS
NEAT 2024 / EN

2
NEAT 2024
Manuals & Documents
Not keeping to the indications or following unsafe practices may result in serious injuries or even death.
The tasks involve technical diculty and if they are badly developed, they could damage your bicycle or result in
a void warranty.
SAFETY AND GENERAL INSTRUCTIONS
CONSIDERATIONS
CLEANING & CARE
Please, be aware that the following 3 icons may appear in this technical guide. Each one indicates to take the
following precautions:
• Using non-original spare parts may result in damage, malfunctions and accidents which may lead to severe
consequences.
• Please note that to perform some of the steps described in this manual, skills beyond the average bicycle
user are required. In the event of not being qualified to follow any of these steps, please take your bicycle to
a Mondraker authorized technical service for maintenance and replacement of its components. The incorrect
installation of spare parts can result in malfunctions, accidents, injuries, and warranty void.
• Once the pieces are disassembled, it is recommended to clean, grease, and put threadlocker (if necessary) on
the components which are going to be re-used.
Not keeping to the indications or following unsafe practices may result in light injuries. The tasks involve
technical diculty and if they are badly developed, they could damage your bicycle or result in a void warranty.
Information which is essential for a proper execution of the task and therefore, avoid any possible damage to
your bicycle or losing the warranty, but does not involve any risk for the rider.
For further installation details regarding electrical components, motor, display and control remote, please
refer to TQ manuals.
WARNING!
CAUTION
INFORMATION

3
NEAT 2024
Manuals & Documents
1. GEOMETRY
A
B
C
D
E
F
G
H
I
J
K
L
M
Seat Tube Length
Top Tube Length
Bottom Bracket Drop
Bottom Bracket Height
Chainstay Length
Seat Tube Angle, Actual
Seat Tube Angle, Eective
Head Tube Angle
Fork Oset
Wheelbase
Head Tube Length
Reach
Stack
380mm
595mm
-25mm
348mm
450mm
72.6º
76.5º
64.5º
44mm
1235mm
110mm
450mm
626mm
450mm
640mm
-25mm
348mm
450mm
72.6º
76.5º
64.5º
44mm
1275mm
130mm
495mm
642mm
490mm
660mm
-25mm
348mm
450mm
72.6º
76.5º
64.5º
44mm
1295mm
140mm
515mm
650mm
420mm
615mm
-25mm
348mm
450mm
72.6º
76.5º
64.5º
44mm
1255mm
110mm
470mm
626mm
SIZE S M L XL

4
NEAT 2024
Manuals & Documents
FRAME SIZES
FRONT WHEEL SIZE
FRONT HUB
REAR WHEEL SIZE
REAR HUB
REAR AXLE
TOTAL WATER BOTTLE / RANGE EXTENDERS MOUNTS
MOTOR
BOTTOM BRACKET
BATTERY SIZE
RANGE EXTENDER COMPATIBLE
REAR TRAVEL
REAR SHOCK
FRONT TRAVEL
SEATPOST DIAMETER
CHAINLINE
HEADSET
MAX CHAINRING
REAR BRAKE
MAX REAR TIRE WIDTH
XL
L
M
S
165
125
120
85
310
270
240
205
FRAME SIZE MAX. (mm)MIN. (mm)
S / M / L / XL
29”
110mm x 15mm
29”
148mm x 12mm (BOOST)
L180mm M12 PITCH 1.0, HEAD DIAMETER 19mm
2 INTEGRATED FIDLOCK POCKETS
TQ HPR50
TQ
360Wh
YES, 160Wh 500ml WATER BOTTLE SIZE
150mm
185 x 55mm TRUNNION, 30 x 8mm BOTTOM BUSHINGS
160mm, 170mm MAX
31.6mm (37mm seatpost clamp)
55mm
UPPER: IS52 1 1/8”, LOWER ZS56 BLOCKLOCK 1.5”
34T
POST MOUNT, DIRECT 200mm
66mm, 29 x 2.6”
2. FRAME TECHNICAL SPECIFICATIONS
3. SEAT POST INSERTION DEPTH

5
NEAT 2024
Manuals & Documents
LOCKED UNLOCKED
4. BATTERY
4. 1. REMOVE COVER
TURN 90º
PULL
4. 2. UNPLUG BATTERY
STEP 1
STEP 1
STEP 2
STEP 2
STEP 3
STEP 3

6
NEAT 2024
Manuals & Documents
Please, follow steps in reverse for battery insertion.
Never ride the bicycle without the battery cover.
EXTRACT
UNSCREW

7
NEAT 2024
Manuals & Documents
Please, refer TQ service website
for maintenance.
• To check battery charge level briefly cover the LEDs with a finger.
• LEDs will blink and illuminate the number of corresponding battery charge.
To correctly position the battery,
LEDs must be on bicycle drive side.
100%
80%
60%
40%
20%
Light sensor
4. 3. BATTERY

8
NEAT 2024
Manuals & Documents
5. DISPLAY AND REMOTE
This bicycle comes with the HPR Display V01.
For further details regarding display and remote functionality, please refer to TQ manuals.
5.1. HOME SCREEN OVERVIEW
5.3. TURNING THE SYSTEM ON 5.4. TURNING THE SYSTEM OFF
Range extender
charge level
Data field
Assist mode
Battery charge level
Button
5.2. HPR REMOTE
Up
Down
SHORT PRESS LONG PRESS

9
NEAT 2024
Manuals & Documents
1. To connect your smartphone to your Mondraker Neat, first download TQ E-Bike app from the
Appstore for IOS or Google Play Store for Android.
2. Turn on your bike.
3. Open the app and look for your bike. (Each bike has a unique number).
4.You phone will ask you to enter a connection request code. This code is shown in the bike display.
(Each connection request has a dierent number).
5. Now your bike and smartphone are linked!
1. To connect your bike to a GPS bicycle computer you first need to turn on your bike.
2. Turn on your GPS unit and select in the menu “Add Sensors” > “Search All”.
3. Select at least one of the three shown sensors.
4.You Cycle computer is now linked to your Mondraker Neat!
43
2-3
5. 5. PAIRING YOUR SMARTPHONE
5. 6. PAIRING YOUR GPS UNIT

10
NEAT 2024
Manuals & Documents
5. 7. CHANGING ASSIST MODE
5. 8. CHANGING DISPLAY INFORMATION
You can customize each mode within your smartphone TQ App.
You can select the mode by pressing UP or DOWN in the Remote or pressing Display button.
Your bike has 3 modes of assistance:
SHORT PRESS
SHORT PRESS
SHORT PRESS
Range extender charge level
Battery charge level
SHORT PRESS 2 TIMES
Speed Distance
Cadence
Power
1. By pressing two times briefly you can change the data field.
2. Units can be changed on the phone or within Display setup-mode.
3. Battery charge left is shown by bars. Each bar corresponds to 10%.
4.Range extender charge left is shown by dots. Each dot corresponds to 20%.

11
NEAT 2024
Manuals & Documents
5. 9. SETUP-MODE
5. 10. WALK MODE
LONG PRESS > 5 SEC
1. Turn on the drive system.
2. Press and hold for 5 seconds simultaneously the button on the Display and the Down button
on the Remote.
3. Use Up or Down button on the remote to select option.
4.Press Display button to confirm.
1. Turn on the drive system.
2. Press the Up button on the Remote for longer than 0.5 seconds.
3. Press Up button again and keep it pressed to move the e-bike
with the walk assist.
The bike will deactivate the walk mode in any of the following situations:
• Press Down on the Remote.
• Press the Display button.
• Start pedaling.
• Wait for 30 seconds.
LONG PRESS > 5 SEC
LONG PRESS > 5 SEC
Make sure that both wheels of the e-bike are in contact with the ground. When the walk assist
mode is activated, make sure that your legs are a sucient safety distance from the pedals.

12
NEAT 2024
Manuals & Documents
5. 11. CUSTOMIZATION AND OTHER SETTINGS
5.12. RESET
Once you paired your Mondraker Neat with your smartphone
you can customize Max Power, Assist and Pedal response for the 3
assistance modes.
• Turn on your bike and connect the smartphone.
• Slide bars to set the preferred values.
• Apply to bike.
LONG PRESS > 10 SEC
To reset the system to the default state press and hold for 10 seconds Display button and Down button on
the remote.
You will be asked for confirmation, use Up or Down on the remote to select and Display button to enter.
LONG PRESS > 10 SEC

13
NEAT 2024
Manuals & Documents
6. INTERNAL ROUTING
7. CABLE CONNECTION DIAGRAM
SPEED SENSOR
CHARGING PORT
BRAKE
BRAKE
SPLITTER
REMOTE
DERAILLEUR
Display cable routingCables are hold in place by two cable guides
Rear derailleur cable is hold
in place by chain guide
Speed sensor cable and brake
cable are routed together
inside a heat-shrinkable
sleeve
DERAILLEUR
HEATSHRINK
SLEEVE
BRAKE
SPEED SENSOR
REAR BRAKE
DERAILLEUR
SPEED SENSOR MOTOR
BATTERY
DROPPER POST
SPLITTER CHARGING PORT DISPLAY REMOTE
DROPPER POST
MOTOR

14
NEAT 2024
Manuals & Documents
8. INSTALLING CHARGING PORT
LOOP CABLE
DROPPER POST
BRAKE
SPLITTER
SPLITTER
DERAILLEUR
REMOTE
Make sure the battery is removed from the frame.
Secure cables and guide using zip ties. Do not tight them too much. Cables should slide easily.
TQ special tool is needed
for the following steps.
ATTACH TOOL
STEP 1 STEP 2 STEP 2
INSERT CABLE GUIDE
ZIP TIE CABLES
Attach tool by inserting pins
into the holes and insert tool
through the battery hole
Fix charging port into frame with T9 screws. For further
installation details refer to the TQ service manuals.
T9

15
NEAT 2024
Manuals & Documents
DERAILLEUR
9. INSTALLING CABLE GUIDES
After charging port is installed, cable guide needs to be attached into the frame. Secure cables and
guide using zip ties. Do not tight them too much. Cables should slide easily.
SPLITTER
BRAKE
DROPPER POST
Follow same cable layout as shown
Attach tool pins
in plastic guide
ATTACH TOOL
INSERT CABLE GUIDE
ZIP TIE CABLES
STEP 1
STEP 3
STEP 2

16
NEAT 2024
Manuals & Documents
TIGHT M3 SCREW
2
3
1N.m
Hold in place the cable guide
with the M3 screw
Install Fidlock base
STEP 4
STEP 5

17
NEAT 2024
Manuals & Documents
DROPPER POST
Lower cable guide does not require the use of TQ tool. Follow same cable layout order as the upper
cable guide.
After securing cable guides and connecting cables as shown (see cable connection diagram) install
battery. Leave battery unplugged until all components are connected.
BRAKE
SPLITTER
DERAILLEUR
Hold in place the cable guide
with the M3 screw
Speed sensor cable and brake
cable are routed together inside
a heat-shrinkable sleeve.
2
1N.m
LOWER CABLE GUIDE
ZIP TIE CABLES
10. SPEED SENSOR
T10
STEP 6

18
NEAT 2024
Manuals & Documents
11. DISPLAY 12. REMOTE
13. CHAIN STAY PROTECTOR
14. MOTOR INSTALLATION
When installing a new motor, the compensation screws need to be adjusted to fit in bicycle frame.
Refer to TQ manual for further details.
T10
2.5
1N.m
New chainstay protectors, come with no hole for
mechanical or wired derailleurs. On the back side
there is a mark for piercing the outlet exit of the
cable.
For optimal result, it is recommended to use
piercing pliers.

19
NEAT 2024
Manuals & Documents
15. FENDERS AND MUDGUARDS
16. CRANKSET
2
2
2
1N.m
1N.m
1N.m
ALIGN
The motor has a small notch in the crankset axle. Rotate
motor to place the indentation at 12 o’clock. Place the
crank in up position.
STEP 1
STEP 3
STEP 2

20
NEAT 2024
Manuals & Documents
17. UPPER LINK INSTALLATION GUIDE
Using an oval chainring or any other than
a 34-tooth chainring will aect motor
performance. Or even damage frame.
For Rear shock removal, first release all air pressure.
To access rear triangle bolts, shock absorber must be removed.