Monogram ZGU384L User manual

49-80658-1
09-17 GEA
monogram.com
Printed in the United States
OWNER’S
MANUAL
30" and 36" Stainless
Steel Gas Cooktops
For Models:
ZGU384L
ZGU384N
ZGU385L
ZGU385N
ENGLISH/FRANÇAIS

249-80658-1
Consumer Information
Gas Cooktop
Introduction
Your new Monogram cooktop makes an eloquent statement of style, convenience and kitchen
planning flexibility. Whether you chose it for its purity of design, assiduous attention to detail—
or for both of these reasons—you’ll find that your Monogram cooktop’s superior blend of form
and function will delight you for years to come.
Your Monogram cooktop was designed to provide the flexibility to blend in with your kitchen
cabinetry. Its sleek design can be beautifully integrated into the kitchen.
The information on the following pages will help you operate and maintain your cooktop properly.
Contents
WARNING If the information in these Instructions is not followed
exactly, a fire or explosion may result, causing property damage,
personal injury or death.
– Do not store or use gasoline or other flammable vapors and liquids
in the vicinity of this or any other appliance.
– Do not install this product with air curtain hood or other range
hood that blows air down on the cooktop. Airflow may interfere with
operation of gas burners resulting in fire or explosion hazard.
– WHAT TO DO IF YOU SMELL GAS
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building.
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– Installation and service must be performed by a qualified installer,
service agency or the gas supplier.
Consumer Information ................2
Safety Information ....................4
Features of Your Cooktop .............6
Using The Oven
Electronic ignition & relight ..............8
To light a burner ......................8
How to select flame size ................8
Cookware ...........................9
Dual-flame spill-proof burners ............9
Care and Cleaning
General information ...................10
Stainless steel surfaces. . . . . . . . . . . . . . . .10
Control knobs .......................10
Burner grates ........................11
Dual-flame spill-proof burners ...........12
Electronic ignition & relight electrodes ....13
Troubleshooting Tips ................14
Warranty ...........................15
Consumer Support ..................16

49-80658-1 3
Consumer Information
Gas Cooktop
If you
received a
damaged
cooktop
Immediately contact the dealer (or builder) that
sold you the cooktop.
Save time
& money
Read this manual. Inside you will find many
helpful hints on how to use and maintain your
cooktop properly. Just a little preventive care
on your part can save you a great deal of time
and money over the life of your cooktop.
You’ll find many answers to common problems
in the Before You Call for Service section. If
you review our chart of Troubleshooting Tips
first, you may not need to call for service at all.
If you
need
service
To obtain service, see the Consumer
Services page in the back of this manual.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are steps to
follow for further help.
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
Before
using your
wall oven
Read this manual carefully. It is intended
to help you operate and maintain your new
cooktop properly.
Keep it handy for answers to your questions.
If you don’t understand something or need
more help, there is a list of toll-free consumer
service numbers included in the back section
of this manual.
OR
Visit our Website at: monogram.com
Write
down the
model
& serial
numbers
You’ll find them on a label under the cooktop.
Fill out and return the Consumer Product
Registration Card that is packed with this
product.
Before sending in the card, please write the
numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or
service calls concerning your cooktop.

449-80658-1
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
READ AND SAVE THESE INSTRUCTIONS
WARNING Read all safety instructions before using the product. Failure to follow these instructions may
result in fire, electrical shock, serious injury or death.
WARNING GENERAL SAFETY INSTRUCTIONS
WARNING
NEVER use this appliance as a
space heater to heat or warm the room. Doing
so may result in carbon monoxide poisoning
and overheating of the oven.
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of these substances, namely benzene, carbon
monoxide, formaldehyde and soot, caused primarily
by the incomplete combustion of natural gas or
propane (LP) fuels.
Properly adjusted burners, indicated by a bluish
rather than a yellow flame, will minimize incomplete
combustion. Exposure to these substances can be
minimized further by venting with an open window
or using the ventilation fan.
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you the location of the gas shut-off valve and how
to shut it off if necessary.
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by a qualified installer, in accordance with the
installation instructions. Any adjustment and service
should be performed only by qualified gas range
installers or service technicians.
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only. Do not remove the round grounding prong
from the plug. If in doubt about the grounding of
the home electrical system, it is your personal
responsibility and obligation to have an ungrounded
outlet replaced with a properly grounded
three-prong outlet in accordance with the National
Electrical Code. Do not use an extension cord with
this appliance.
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cooktop before operating it to prevent fire or smoke
damage should the packing material ignite.
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qualified service technician or installer for the type of
gas (natural or propane [LP]) which is to be used.
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cooktop unless it is specifically recommended in
this manual. All other servicing should be referred to
a qualified technician.
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a cooktop is hot or in operation. They could be
seriously burned.
Ŷ  CAUTION Do not store items of interest to
children in cabinets above a cooktop - children
climbing on the cooktop to reach items could be
seriously injured.
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or cloth is used to wipe spills on a hot cooktop, be
careful to avoid steam burns.
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cleaning fluids.
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instruments, or with rings and other jewelry.
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touching them or leaving them where children can
reach them.
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using the appliance. Be careful when reaching
for items stored in cabinets over the cooktop.
Flammable material could be ignited if brought in
contact with flame or hot surfaces and may cause
severe burns.
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warming or heating the room.
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a flaming pan. Turn the controls off. Smother a
flaming pan on a surface burner by covering the
pan completely with a well-fitting lid, cookie sheet
or flat tray. Use a multi-purpose dry chemical or
foam-type fire extinguisher.
Flaming grease outside a pan can be put out by
covering it with baking soda or, if available, by
using a multi-purpose dry chemical or foam-type fire
extinguisher.
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not store or use gasoline or other flammable vapors
and liquids in the vicinity of this or any other appliance.

49-80658-1 5
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
READ AND SAVE THESE INSTRUCTIONS
WARNING GENERAL SAFETY INSTRUCTIONS (Cont.)
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materials accumulate on or near the cooktop.
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flame settings. Boilovers cause smoking and greasy
spillovers that may catch on fire.
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extend beyond the edge of the cookware. Excessive
flame is hazardous.
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holders on hot surfaces may result in burns from
steam. Do not let pot holders come near open
flames when lifting cookware. Do not use a towel or
other bulky cloth in place of a pot holder.
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flammable materials and spillage, turn cookware
handles toward the side or center of the cooktop
without extending over adjacent burner or vent area.
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removing the cookware.
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on frozen foods or moisture on fresh foods can cause
hot fat to bubble up and over the sides of the pan.
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shallow or deep-fat frying. Filling the pan too full of
fat can cause spillovers when food is added.
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setting.
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stir together before heating, or as fats melt slowly.
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wok has a round metal ring that is placed over the
burner grate to support the wok. This ring acts as a
heat trap, which may damage the burner grate and
burner head. Also, it may cause the burner to work
improperly. This may cause a carbon monoxide
level above that allowed by current standards,
resulting in a health hazard.
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prevent overheating fat beyond the smoking point.
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foods under the hood, turn the fan on.
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or easily tipped. Select cookware having flat
bottoms large enough to properly contain food and
avoid boilovers and spillovers, and large enough
to cover burner grate. This will both save cleaning
time and prevent hazardous accumulations of food,
since heavy spattering or spillovers left on cooktop
can ignite. Use pans with handles that can be easily
grasped and remain cool.
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that the controls for all burners are at the off
position and all grates are cool before attempting to
remove a grate.
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long curtains which could blow over the burners and
create a fire hazard.
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call a qualified service technician. Never use an
open flame to locate a leak.
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knobs. This area must be kept clear for proper
ventilation and burner performance.
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an INTERNAL temperature of 160°F and poultry
to at least an INTERNAL temperature of 180°F.
Cooking to these temperatures usually protects
against foodborne illness.
STATE OF CALIFORNIA PROPOSITION 65 WARNINGS
WARNING This product contains one or more chemicals known to the State of California to cause cancer,
birth defects or other reproductive harm.

649-80658-1
Features
(Throughout this
manual, features
and appearance
may vary.)
Features of Your Cooktop
Gas Cooktop
Model ZGU384N is shipped from the
factory set for Natural Gas operation. Model
ZGU384L is shipped from the factory set for
Liquefied Petroleum (LP) Gas operation. If
you have received the wrong type gas model
for your installation situation, gas conversion
orifices must be installed. Conversion orifices
and complete instructions are packed with
both models.
Fuel/Gas
Conversion
=*8±Ǝ*DV&RRNWRS
Feature Index Page
1Dual-Flame Spillproof Burners—High Output 9, 12, 13
2Dual-Flame Spillproof Burners—X-High Output 9, 12, 13
3Tactile-touch Control Knobs (One For Each Surface Burner) 8, 10
4Burner “ON” Indicator Lights (One On Each Control Knob) 8
5Burner Grates 11
1
2
11
4
3
5

49-80658-1 7
Features
(Throughout this
manual, features
and appearance
may vary.)
Features of Your Cooktop
Gas Cooktop
Model ZGU385N is shipped from the
factory set for Natural Gas operation. Model
ZGU385L is shipped from the factory set for
Liquefied Petroleum (LP) Gas operation. If
you have received the wrong type gas model
for your installation situation, gas conversion
orifices must be installed. Conversion orifices
and complete instructions are packed with
both models.
Fuel/Gas
Conversion
=*8±Ǝ*DV&RRNWRS
Feature Index Page
1Dual-Flame Spillproof Burners—High Output 9, 12, 13
2Dual-Flame Spillproof Burners—X-High Output 9, 12, 13
3Tactile-touch Control Knobs (One For Each Surface Burner) 8, 10
4Burner “ON” Indicator Lights (One On Each Control Knob) 8
5Burner Grates 11
1
1
1
5
1
2
43

849-80658-1
Electronic
ignition &
relight
To light
a burner
How to select
flame size
The surface burners are lit by electronic
ignition.
All burner igniters make clicking sounds and
spark even when only a single burner is being
turned on. Do not touch any of the burners
when the igniters are clicking.
The burners on this cooktop relight
automatically if the flame goes out. This
helps prevent the inconvenience of having to
manually relight a burner.
Occasionally, the burners may spark if excess
wind or draft blows the flame away from the
burner’s flame sensor.
In case of a power outage, you can light the
surface burners on your cooktop with a match.
Hold a lighted match to the burner; then turn
the knob to the HIGH position. Use extreme
caution when lighting burners this way.
Push the control knob down and turn it
counterclockwise to the desired position from
HI to LO or simmer (SIM).
After the burner ignites, turn the knob in either
direction to adjust the flame size.
To turn a burner off, turn the knob clockwise,
as far as it will go, to the OFF position.
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general cooking and simmering.
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period of time without cookware on the
grate. The finish on the grate may chip
without cookware to absorb the heat.
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before you place your hand, a pot holder,
cleaning cloth or other materials on them.
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the burner is “ON”; however, it should not
be a substitute for visually checking the
flame at the burner.
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when cooking is complete.
Watch the flame, not the knob, as you reduce
heat.
The flame size on a gas burner should match
the cookware you are using.
FOR SAFE HANDLING OF COOKWARE,
NEVER LET THE FLAME EXTEND UP THE
SIDES OF THE COOKWARE. Any flame
larger than the bottom of the cookware is
wasted and only serves to heat the handle.
NOTE: The X-High setting produces an
H[WUDODUJHIODPH8VHƎRUODUJHUGLDPHWHU
cookware when using high heat settings.
Using Your Cooktop
Gas Cooktop

49-80658-1 9
Cookware
Dual-flame
spill-proof
burners
Aluminum: Medium-weight cookware is
recommended because it heats quickly and
evenly. Most foods brown evenly in aluminum
cookware. Use saucepans with tight-fitting lids
for cooking with minimum amounts of water.
Cast Iron: If heated slowly, most cookware
will give satisfactory results.
Enamelware: Under some conditions, the
enamel of some cookware may melt. Follow
cookware manufacturer’s recommendations
for cooking methods.
Glass: There are two types of glass
cookware—those for oven use only and those
for surface cooking (saucepans, coffee and
teapots). Glass conducts heat very slowly.
Heatproof Glass-Ceramic: Can be used for
either surface or oven cooking. It conducts
heat very slowly and cools very slowly. Check
cookware manufacturer’s directions to be sure
it can be used on gas cooktops.
Stainless Steel: This metal alone has poor
heating properties, and is usually combined with
copper, aluminum or other metals for improved
heat distribution. Combination metal cookware
generally works satisfactorily if it is used at
medium heat as the manufacturer recommends.
All burners on your cooktop have two rows
of flames. These dual-flame burners have a
simmer (lower) flame and a main (upper) flame.
When a burner is turned on, the simmer flame
will always light and stay on.
Simmering: The simmer (SIM) setting will
use only the lower flames. Use simmer (SIM)
to melt chocolate, hold delicate sauces or for
other foods requiring low simmer heat.
Primary Cooking: Settings from LO to HI will
use both rows of flames. Use LO to HI for all
purpose cooking.
Using Your Cooktop
Gas Cooktop
Simmer
Flame
Main Flame
Simmer
Flame

10 49-80658-1
General
information
Stainless
steel
surfaces
Control
knobs
Proper care and cleaning are important
so your cooktop will give you efficient and
satisfactory service. Follow these directions
carefully in caring for it.
Some cooktop models are provided with
cleaners. Follow the instructions on the
containers.
Before cleaning any part of your cooktop, be
sure all burners are off and cool.
'RQRWXVHDVWHHOZRROSDGLWZLOOVFUDWFK
the surface.
To clean the stainless steel surface, use warm
sudsy water, a stainless steel cleaner or an
all-purpose liquid or spray cleaner. Always
scrub in the direction of the grain. Rinse
thoroughly with a sponge or cloth and clean
water. Dry with a soft, clean cloth.
After cleaning, use a stainless steel polish, such
as Stainless Steel Magic®, Revere Copper and
Stainless Steel Cleaner® or Wenol All Purpose
Metal Polish®. Follow the product instructions for
cleaning the stainless steel surface.
Use a stainless steel brightener when stainless
steel is exposed to high heat and has a yellow
appearance. Stainless steel cleaner is for
other cleaning. Follow the product instructions
for proper cleaning methods. If you need an
additional supply, you can purchase them by
calling 800.626.2002.
The control knobs may be removed for
cleaning.
To remove knob, pull it straight up.
The knobs have a tactile grip surface, but no
special cleaning is required.
Wash the knobs in soap and water but do not
soak. Avoid getting water down into the knob
stem holes.
Replace the knobs after drying.
DO NOT attempt to clean your knobs in a
dishwasher.
NOTE: The knob stem is “D” shaped. Replace
the flat side of the knob onto the flat side of
the stem.
Care and Cleaning
Gas Cooktop

49-80658-1 11
Burner
grates
Cast-iron burner grates should be washed
regularly and especially after spillovers. Wash
them in hot, soapy water and rinse with clean
water. Dry grates with a clean cloth. The
grates may also be cleaned in a dishwasher.
When replacing grates, be sure that they are
positioned securely over the burners.
Model ZGU384: Replace the two side grates
so that a continuous “arc” is formed with the
center ribs of both grates. Make sure both
grates are stable and level.
Model ZGU385: Replace the two side grates
with their locking rails toward the center grate
so that a continuous “arc” is formed with the
center ribs of all three grates. Make sure the
center grate is locked into position over the
rails on the side grates and that all grates are
stable and level.
To get rid of burned-on food, place the grates
in a covered container or plastic bag. Add
1/4 cup of ammonia and let them soak for 30
minutes. Wash, rinse well and dry.
Although they are durable, the grates will
gradually lose their shine, regardless of the
best care you can give them. This is due to
their continual exposure to high temperatures.
Do not operate a burner for an extended
period of time without cookware on the grate.
The finish on the grate may chip without
cookware to absorb the heat.
Rubber Grate Feet
For stability, the base of your grates has
rubber feet. If any of these feet should become
damaged or lost, replace them immediately.
To order replacement rubber grate feet, please
call our toll-free number:
National Parts Center ................. 800.626.2002
Rubber Grate Feet Part No. .....#WB02T10101
Care and Cleaning
Gas Cooktop
Arc
Arc Locking
Rails
Arc
Arc

12 49-80658-1
Dual-flame
spill-proof
burners
The burner consists of three parts: the burner
base, burner head and burner cap. The burner
head and burner cap can be lifted off, making
them easy to clean.
CAUTION DO NOT OPERATE THE
BURNER WITHOUT ALL BURNER PARTS
IN PLACE.
You should clean the surface burners
routinely, especially after bad spillovers, which
could clog the slots and holes in the burner
heads. A sewing needle or wire twist-tie works
well to unclog these openings.
All slots and holes in the burner head must be
kept clean at all times for proper ignition and
an uneven, unhampered flame.
Cleaning
Lift off burner parts only when cool. Wash
in hot, soapy water. You may use a plastic
scouring pad to remove burned-on food
particles.
To remove burned-on food, soak the burner
heads in a solution of mild liquid detergent
and hot water for 20–30 minutes. For more
stubborn stains, use a plastic scouring pad or
toothbrush.
If the spill goes inside the burner head
assembly, wash it under running water and
shake to remove excess water.
After Cleaning
Before replacing the burner parts, shake out
excess water and then dry them thoroughly.
To remove the burner parts:
NOTE: Before removing the burner parts,
remember their size and location. Replace
them in the same location after cleaning
for proper burner operation.
1. Turn all controls OFF before removing any
burner parts.
2. When cool, you may lift off the burner grates,
burner caps and burner heads for easier
cleaning. Do not remove the burner bases.
To replace the burner parts:
Make sure that the burner parts are replaced
in the correct location.
On model ZGU384, there is one large burner
head and burner cap and three sets of
medium burner heads and burner caps.
On model ZGU385, there is one large burner
head and burner cap and four sets of medium
burner heads and burner caps.
These burner parts are not interchangeable.
Care and Cleaning
Gas Cooktop
The electrode is located
on one side of each
burner. When one burner
is “ON”, all burners will
spark. Do not attempt to
disassemble or clean around any burner
while another burner is on. An electric
shock may result, which could cause you
to knock over hot cookware.
Electrode
Medium
Burner
Large
Burner
Medium
Burner
Medium
Burner
Medium
Burner
Medium
Burner
Medium
Burner
Medium
Burner
Large
Burner

49-80658-1 13
Dual-flame
spill-proof
burners (cont.)
1. Replace the burner head on top of the
burner base, making sure that the hole in
the burner head is properly aligned with the
electrode in the burner base. A small gap
between the base and head is normal.
2. Place the burner cap on top of the burner
head. Make sure that the burner cap is
properly seated on the burner head.
Care and Cleaning
Gas Cooktop
Burner
head
Burner
base
Electrode
Burner cap
Burner Assembly
Burner cap not properly seated
Burner cap properly seated
Burner Cap Alignment
Electronic
ignition
& relight
electrodes
The electrode of the electronic ignition system
is positioned above the surface of the burner
base. When cleaning the cooktop, be careful
not to snag the igniter with your cleaning cloth.
Damage to the igniter could occur.
Be careful not to push in a control knob while
cleaning. It could cause the igniter to spark.
Make sure that the white ceramic igniters on
the cooktop are dry and clean. Clean the
metal portion of the electrode with a soft cloth.
Cooktop Electrode
NOTE: Do not attempt to remove the
electrode from the cooktop.
Clean this metal part
Do not clean this
white ceramic part
with an emery board

14 49-80658-1
Before you
call for service
Troubleshooting Tips
Gas Cooktop
Problem Possible Cause
Burners do not
light or spark
Make sure electrical plug is plugged into a live power outlet. Burner parts not
replaced correctly. Slits in the burner heads may be clogged.
Burners have
yellow or yellow
or yellow-tipped
flames
Burner parts not replaced correctly. See the sealed burner assemblies section. The
combustion quality of burner flames needs to be determined visually.
A. Yellow flames: Call
for service.
B. Yellow tips on outer
cones: Normal for
propane (LP) gas.
C. Soft blue flames:
Normal for natural gas.
If burner flames look like (A), call for service. Normal burner flames should look
like (B) or (C), depending on the type of gas. With propane (LP) gas, some yellow
tipping on outer cones is normal.
Burner flames
very large or
yellow
Cooktop may be connected to wrong fuel type. Contact the person who installed
your cooktop or made the conversion.
Burner Control
Knob Will Not
Turn
When the knob is at the OFF position, it must be pushed down before it can be
turned, and it can only be turned in a counterclockwise direction. When the knob is
at any other position, it can be turned in either direction without being pushed in.

49-80658-1 15
YOUR MONOGRAM WALL OVEN WARRANTY
Staple your receipt here. Proof of the original purchase date is needed
to obtain service under the warranty.
WHAT IS
COVERED
From the Date
of the Original
Purchase
GEAppliances.com
All warranty service is provided by our Factory Service Centers, or an authorized Customer Care®
technician. To schedule service online, visit us at www.geappliances.com/service_and_support/, or
call GE Appliances at 800.GE.CARES (800.432.2737). Please have your serial number and your model
number available when calling for service.
Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a
GE Appliances factory service technician the ability to quickly diagnose any issues with your appliance
and helps GE Appliances improve its products by providing GE Appliances with information on your
appliance. If you do not want your appliance data to be sent to GE Appliances, please advise your
technician not to submit the data to GE Appliances at the time of service.
This warranty is extended to the original purchaser and any succeeding owner for products purchased
for home use within the USA. If the product is located in an area where service by a GE Appliances
Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to
bring the product to an Authorized GE Appliances Service location for service. In Alaska, the warranty
excludes the cost of shipping or service calls to your home. Some states do not allow the exclusion or
limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state. To know what your legal rights are, consult
your local or state consumer affairs office or your state’s Attorney General.
Extended Warranties: Purchase a GE Appliances extended warranty and learn about special
discounts that are available while your warranty is still in effect. You can purchase it online anytime at
www.geappliances.com/service_and_support/shop-for-extended-service-plans.htm
or call 800.626.2224 during normal business hours. GE Appliances Service will still be there after your
warranty expires.
Warrantor: GE Appliances, a Haier company
Warrantor in Canada: Mabe Canada Inc.
WHAT IS NOT
COVERED
Ŷ 6HUYLFHWULSVWR\RXUKRPHWRWHDFK\RX
how to use the product.
Ŷ ,PSURSHULQVWDOODWLRQGHOLYHU\RU
maintenance.
If you have an installation problem, contact
your dealer or installer. You are responsible
for providing adequate electrical, gas,
exhausting and other connecting facilities
as described in the Installation Instructions
provided with the product.
Ŷ 5HSODFHPHQWRIKRXVHIXVHVRUUHVHWWLQJRI
circuit breakers.
Ŷ 'DPDJHWRWKHSURGXFWGXHWRPLVXVHRU
abuse.
Ŷ )DLOXUHRIWKHSURGXFWLILWLVXVHGIRU
other than its intended purpose or used
commercially.
Ŷ 'DPDJHWRSURGXFWFDXVHGE\DFFLGHQWILUH
floods or acts of God.
Ŷ ,QFLGHQWDORUFRQVHTXHQWLDOGDPDJHFDXVHG
by possible defects with this appliance.
Ŷ 'DPDJHFDXVHGDIWHUGHOLYHU\
Ŷ 3URGXFWQRWDFFHVVLEOHWRSURYLGHUHTXLUHG
service.
EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied
warranties, including the implied warranties of merchantability or fitness for a particular purpose,
are limited to one year or the shortest period allowed by law.
For the period of GE Appliances will replace
Two years
From the date of the
original purchase
Any part of the oven which fails due to a defect in materials or workmanship.
During this limited two-year warranty, GE Appliances will provide, free of
charge, all labor and in-home service to replace the defective part.
Warranty
Gas Cooktop

16 49-80658-1
With the purchase of your new Monogram appliance, receive the
assurance that if you ever need information or assistance from
GE Appliances, we will be there. All you have to do is call!
GE Appliances
Website
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours
a day, any day of the year! You can also shop for more great GE Appliances products and take
advantage of all our on-line support services designed for your convenience.
In the US: GEAppliances.com In Canada: GEAppliances.ca
Register Your
Appliance
Register your new appliance on-line at your convenience! Timely product registration will allow for
enhanced communication and prompt service under the terms of your warranty, should the need
arise. You may also mail in the pre-printed registration card included in the packing material.
In the US: GEAppliances.com/register
In Canada: Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx
Schedule Service Expert GE Appliances repair service is only one step away from your door. Get on-line and schedule
your service at your convenience any day of the year.
In the US: GEAppliances.com/ge/service-and-support/service.htm
or call 800.432.2737 during normal business hours.
In Canada: GEAppliances.ca/en/support/service-request or call 800.561.3344
Extended
Warranties
Contact Us
Remote
Connectivity
Parts and
Accessories
Purchase a GE Appliances extended warranty and learn about special discounts that are available
while your warranty is still in effect. You can purchase it on-line anytime. GE Appliances Services will
still be there after your warranty expires.
In the US: GEAppliances.com/ge/service-and-support/shop-for-extended-service-plans.htm
or call 800.626.2224 during normal business hours.
In Canada: GEAppliances.ca/en/support/purchase-extended-warranty or call 800.290.9029
If you are not satisfied with the service you receive from GE Appliances, contact us on our Website
with all the details including your phone number, or write to:
In the US:
General Manager, Customer Relations | GE Appliances, Appliance Park | Louisville, KY 40225
GEAppliances.com/ge/service-and-support/contact.htm
In Canada:
Director, Consumer Relations, Mabe Canada Inc. | Suite 310, 1 Factory Lane | Moncton, N.B. E1C 9M3
GEAppliances.ca/en/contact-us
For assistance with wireless network connectivity (for models with remote enable),
visit our website at GEAppliances.com/ge/connected-appliances/ or call 800.220.6899 in the US only.
Individuals qualified to service their own appliances can have parts or accessories sent directly to
their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours
every day.
In the US: GEApplianceparts.com or by phone at 877.959.8688 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other
servicing generally should be referred to qualified service personnel. Caution must be
exercised, since improper servicing may cause unsafe operation.
Customers in Canada should consult the yellow pages for the nearest Mabe service center, visit our
website at GEAppliances.ca/en/products/parts-filters-accessories or call 800.661.1616.
Consumer Support
Gas Cooktop

49-80658-1
09-17 GEA
monogram.com
Printed in the United States
MANUEL DU
PROPRIÉTAIRE
Surface de cuisson au gaz
en acier inoxydable de 30 po
(76 cm) et de 36 po (91 cm)
pour les modèles :
ZGU384L
ZGU384N
ZGU385L
ZGU385N

249-80658-1
Information pour le client
Surface de cuisson au gaz
Introduction
Votre nouvelle surface de cuisson Monogram allie un style éloquent, une grande commodité et toute la
souplesse requise pour une planification facile de votre cuisine. Que vous l’ayez choisie pour la pureté
de sa ligne, ses fonctions pratiques, l’attention apportée aux détails ou pour toutes ces raisons, vous
découvrirez que l’agencement perfectionné entre forme et fonction de votre surface de cuisson Monogram
vous ravira pendant des années.
Votre surface de cuisson Monogram est conçue pour vous procurer la flexibilité d’un parfait mélange avec
vos armoires de cuisine. Son design élégant s’intégrera magnifiquement à votre cuisine.
Les informations contenues dans les pages suivantes vous aideront à faire fonctionner et à entretenir
correctement votre surface de cuisson.
Contenu
AVERTISSEMENT Si ces instructions ne sont pas suivies
exactement, un incendie ou une explosion peut résulter et causer
des dommages matériels, des blessures ou la mort.
– Ne stockez pas ou n’utilisez pas de l’essence ou d’autres vapeurs
ou liquides inflammables à proximité de cet appareil électrique ou
de tout autre.
– Ne pas installer ce produit si l’on utilise une hotte à rideau d’air ou
une hotte de cuisinière soufflant l’air audessus de la surface de
cuisson. Le débit d’air peut nuire au fonctionnement des brûleurs à
gaz et représente un risque d’incendie ou d’explosion.
– QUE FAIRE SI VOUS SENTEZ DU GAZ
Ŷ1¶HVVD\H]SDVG¶DOOXPHUXQDSSDUHLOTXHOFRQTXH
Ŷ1HWRXFKH]DX[LQWHUUXSWHXUVpOHFWULTXHVQ¶XWLOLVH]SDVOHV
téléphones de votre immeuble.
Ŷ$SSHOH]LPPpGLDWHPHQWYRWUHIRXUQLVVHXUGHJD]jSDUWLUGX
téléphone d’un voisin. Suivez les instructions du fournisseur de gaz.
Ŷ6LYRXVQHSRXYH]SDVFRQWDFWHUYRWUHIRXUQLVVHXUGHJD]
appelez les pompiers.
– L’installation et l’entretien doivent être effectués par un installateur
qualifié, une agence d’entretien ou le fournisseur du gaz.
Information pour le client ..............2
Consignes De Sécurité Importantes .....4
Caractéristiques de votre surface
de cuisson ........................6
Utiliser votre surface de cuisson
Allumage et réallumage électronique ......8
Pour allumer un brûleur .................8
Comment choisir la taille de la flamme .....8
Porcelaine ...........................9
Brûleurs à flamme double à l’épreuve
des débordements ...................9
(QWUHWLHQHWQHWWR\DJH
Renseignements généraux .............10
Surfaces en acier inoxydable ...........10
Boutons de contrôle ..................10
Grilles du brûleur .....................11
Brûleurs à flamme double à l’épreuve
des débordements ..................12
Allumage électronique et électrodes
de réallumage .....................13
Trucs de dépannage .................14
Garantie ...........................15
Soutien au consommateur ............16

49-80658-1 3
Information pour le client
Surface de cuisson au gaz
Si vous
recevez
une surface
de cuisson
endommagée
Contactez immédiatement le détaillant (ou le
constructeur) qui vous a vendu la surface de cuisson.
Gagnez du
temps et
économisez
Lisez attentivement ce manuel. Vous y trouverez
de nombreux trucs utiles sur la façon d’utiliser et
d’entretenir adéquatement votre surface de cuisson.
Un minimum d’entretien préventif de votre part peut
vous faire gagner du temps et économiser tout au
long de la durée de vie de votre surface de cuisson.
Vous trouverez de nombreuses réponses aux
problèmes courants dans la section Avant d’appeler
le service. Consultez notre tableau de conseils de
dépannage d’abord, peut-être n’aurez-vous pas à
appeler le service après tout.
Si vous
avez besoin
de service
d’entretien ou
de réparation
Pour obtenir le service, reportez-vous aux
pages du service à la clientèle à l’arrière de ce
manuel.
Nous sommes fiers de notre service et nous tenons
à votre satisfaction. Si pour quelque raison que
ce soit vous n’êtes pas satisfait du service reçu,
voici les étapes à suivre pour obtenir de l’aide
supplémentaire.
D’ABORD, prenez contact avec les personnes
qui ont réparé votre appareil. Expliquez votre
insatisfaction. Dans la plupart des cas, cette
démarche résoudra le problème.
ENSUITE, si vous êtes toujours insatisfait, envoyez
tous les détails—y compris votre numéro de
téléphone—à :
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
Avant
d’utiliser
votre
surface de
cuisson
Lisez attentivement ce manuel. Il est conçu pour
vous aider à faire fonctionner et à entretenir
correctement votre nouvelle surface de cuisson.
Gardez-le à portée de la main pour répondre à vos
questions.
S’il y a quelque chose que vous ne comprenez pas
ou si vous avez besoin d’aide, vous trouverez une
liste de numéros de service à la clientèle gratuits à
la section arrière de ce manuel.
OU
visitez notre site Web à : monogram.com
Prenez
note des
numéros
de modèle
et de série
Vous les trouverez sur une étiquette sous la surface
de cuisson.
Remplissez et retournez la carte d’inscription du
produit qui est emballée avec cet appareil.
$YDQWG¶HQYR\HUODFDUWHYHXLOOH]LQVFULUHOHV
numéros ici :
Numéro de modèle
Numéro de série
Utilisez ces numéros pour toute correspondance ou
tout appel de service au sujet de votre surface de
cuisson.

449-80658-1
CONSIGNES DE SÉCURITÉ IMPORTANTES
VEUILLEZ LIRE TOUTES LES CONSIGNES AVANT D’UTILISER L’APPAREIL
LISEZ CES INSTRUCTIONS ET RANGEZ-LES SOIGNEUSEMENT
AVERTISSEMENT Veuillez lire toutes les consignes avant d’utiliser ce produit. Le non-respect de ces instructions
pourrait entraîner un incendie, un choc électrique, une blessure grave voire la mort.
AVERTISSEMENT CONSIGNES GÉNÉRALES DE SÉCURITÉ
AVERTISSEMENT Ne JAMAIS utiliser cet
appareil électroménager en guise de chaufferette.
Le fait de chauffer une pièce ainsi peut entraîner un
HPSRLVRQQHPHQWDXPRQR[\GHGHFDUERQHRXXQH
surchauffe du four.
Ŷ /HVDSSDUHLOVjJD]SHXYHQWFDXVHUXQHH[SRVLWLRQ
mineure à quatre de ces substances, soit le benzène, le
monoxyde de carbone, le formaldéhyde et la suie, surtout
à cause de la combustion incomplète du gaz naturel ou
du propane (LP).
Des brûleurs correctement ajustés, ce qui est indiqué par
des flammes bleuâtres plutôt que jaunes, réduiront au
minimum la combustion incomplète. L’exposition à ces
substances peut être réduite davantage en aérant avec
une fenêtre ouverte ou en utilisant le ventilateur d’aération.
Ŷ /RUVTXHYRXVUHFHYH]YRWUHFXLVLQLqUHGHPDQGH]
à l’installateur de vous montrer l’emplacement de la
soupape d’arrêt et la façon de la fermer en cas de besoin.
Ŷ 'HPDQGH]jXQLQVWDOODWHXUTXDOLILpG¶LQVWDOOHUHW
de mettre à la terre correctement votre cuisinière,
conformément aux instructions d’installation. Tout
ajustement ou entretien doit être effectué seulement par
des installateurs de cuisinière à gaz qualifiés ou des
techniciens de service.
Ŷ %UDQFKH]YRWUHFXLVLQLqUHVHXOHPHQWVXUXQHSULVH
de 120 volts mise à la terre. Ne retirez pas la broche
ronde de mise à la terre de la prise. En cas de doute
concernant la mise à la terre du système électrique de la
résidence, vous assumez la responsabilité et l’obligation
personnelles de faire remplacer toute prise non mise à
la terre par une prise à trois broches correctement mise
à la terre conformément au Code national de l’électricité.
N’utilisez pas de rallonge de câble avec cet appareil.
Ŷ $VVXUH]YRXVTXHWRXVOHVPDWpULDX[G¶HPEDOODJHVRQW
retirés de la cuisinière avant de la mettre en marche, pour
empêcher les dommages d’incendie et de fumée au cas
où le matériau d’emballage s’enflammerait.
Ŷ $VVXUH]YRXVTXHODFXLVLQLqUHHVWDMXVWpHFRUUHFWHPHQWSDU
un technicien de service ou un installateur qualifié en fonction
du type de gaz (naturel ou propane [LP]) qui sera utilisé.
Ŷ 1¶HVVD\H]SDVGHUpSDUHURXGHUHPSODFHUWRXWHSLqFHGH
la cuisinière sauf si cela est spécifiquement recommandé
dans ce manuel. Toutes les autres actions de service
doivent être référées à un technicien qualifié.
Ŷ 1HODLVVH]SDVOHVHQIDQWVVHXOVRXQRQVXUYHLOOpV
lorsqu’une cuisinière est chaude
ou en marche. Ils pourraient être brûlés grièvement.
Ŷ  ATTENTION Ne rangez pas des articles attractifs
pour les enfants dans les armoires au-dessus de la table
de cuisson. En grimpant sur la table de cuisson pour y
accéder, les enfants risquent de se blesser gravement.
Ŷ 1HWWR\H]ODFXLVLQLqUHDYHFSUpFDXWLRQ6LXQHpSRQJH
ou un chiffon mouillé est utilisé pour essuyer les
renversements sur une cuisinière chaude, faites attention
d’éviter les brûlures causées par la vapeur.
Ŷ 1HQHWWR\H]SDVODFXLVLQLqUHDYHFGHVQHWWR\DQWV
inflammables ou volatils.
Ŷ 1HQHWWR\H]SDVODFXLVLQLqUHORUVTX¶HOOHHVWHQPDUFKH
Ŷ (YLWH]GHUD\HUODFXLVLQLqUHDYHFGHVLQVWUXPHQWVSRLQWXV
ou avec des bagues ou d’autres bijoux.
Ŷ /DLVVH]UHIURLGLUOHVJULOOHVGHVEUOHXUVHWOHVDXWUHV
surfaces avant de les toucher ou de les laisser là où les
enfants peuvent les atteindre.
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vous utilisez cet appareil. Faites attention pour saisir
des articles rangés dans les armoires au-dessus de la
cuisinière. La matière inflammable peut s’enflammer si
elle entre en contact avec les flammes ou les surfaces
chaudes et peut causer des brûlures graves.
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Ne saisissez jamais une poêle enflammée. Arrêtez les
contrôles. Etouffez les flammes d’une poêle placées sur
un brûleur de surface en la recouvrant entièrement d’un
couvercle bien ajusté, d’un plateau à gâteau ou d’un
plateau plat. Utilisez un extincteur à produit chimique sec
multi-usages ou du type à mousse.
Le graisse enflammée à l’extérieur d’une poêle peut être
éteinte en la couvrant de bicarbonate de soude ou, s’il est
disponible, en utilisant un extincteur à produit chimique
sec multi-usages ou du type à mousse.
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cuisinière. Ne stockez pas et n’utilisez pas d’essence ou
d’autres vapeurs ou liquides inflammables à proximité de
cet appareil ou de tout autre.