Motobility Solax Transformer Soft-Tail User manual

Solax Transformer Soft-Tail User Manual
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Warning: Failure to heed the warnings in this manual can cause personal injury.
Warning: Failure to heed the warnings in this manual can cause personal injury.
Notification: Failure to follow the instructions from this manual will damage your Transformers.
Dear Customer
Congratulations on your purchase and thank you for choosing the Solax Transformer Soft tail!
Please read this manual carefully before operating your mobility scooter. By doing so you can ensure that you are familiar
with all the components of your new scooter and are able to use it safely in a range of different situations. If you still have
questions after reading this manual, please contact the seller for further information.
This manual covers the Solax Transformer Soft-Tail Soft-Tails’
Main structural characteristics
Main components
Function of each part
Safety requirements and instructions
Battery instructions
Matters that need extra attention
Scooter maintenance.
Finally, we hope that your new Solax Transformer Soft-Tail will help you to enjoy a more comfortable, convenient, and
wonderful life.
All the information and pictures contained in this manual are subject to the factory's products and are to be used only for
customer reference. The product will continue to be improved and modified without prior notice.

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Table of Content
Table of Content………………………………………………………………………………………………………………………………………………………………2
1. Features......................................................................................................................................................................................3
1.1Main characteristics...............................................................................................................................................................4
2. Product Specifications and Relevant Parameters.................................................................................................................... 5
3. Main Parts and Relevant Function............................................................................................................................................6
3.1 Control panel/dash ............................................................................................................................................................. 6
3.2 Key ignition ...........................................................................................................................................................................6
3.3 Speed adjustment dial.......................................................................................................................................................... 6
3.4 Power indicator.....................................................................................................................................................................7
3.5 Direction control lever..........................................................................................................................................................7
3.6 Horn button ......................................................................................................................................................................... 7
3.7 Telescopic tiller..................................................................................................................................................................... 7
3.8 Controller.............................................................................................................................................................................. 8
3.9 Brake..................................................................................................................................................................................... 8
3.10 Freewheel lever.................................................................................................................................................................. 8
3.11 Motor/Transmission component....................................................................................................................................... 8
4. Electric Folding andUnfolding................................................................................................................................................8
4.1 Automatic folding and unfolding using the remote control................................................................................................ 8
4.2 Automatic folding and unfolding buttons on the rear of the scooter................................................................................. 9
5 Manual Folding & Unfolding..................................................................................................................................................... 9
5.1 Manual folding...................................................................................................................................................................... 9
5.2 Manual unfolding..................................................................................................................................................................9
6 Safety Requirements.................................................................................................................................................................10
6.1 Driving surface and tips...................................................................................................................................................... 10
6.2 Safety precautions.............................................................................................................................................................. 10
7 Battery and Battery Charging................................................................................................................................................... 11
7.1 Battery charging guide........................................................................................................................................................11
7.2 Guide to a safe and long-lasting battery............................................................................................................................ 12
7.2.1How does the charger work?........................................................................................................................................... 12
7.2.2 How does the indicator light (LED) in charger display.................................................................................................... 12
7.2.3 Can I use other chargers with my Solax scooter?........................................................................................................... 12
7.2.4 How often should charge the battery?........................................................................................................................... 12
7.2.5 How to achieve optimum operating distance?...............................................................................................................12
7.2.6 Why does the power of my new battery seem weak?................................................................................................... 12
7.2.7 How to ensure the battery life?...................................................................................................................................... 13
8 Enc Information......................................................................................................................................................................... 13
8.1 Guide and manufacturer declaration – electromagnetic emission...................................................................................13
8. 2 Guidance and manufacturer's declaration - electromagnetic immunity......................................................................... 14
8.3 Guidance and manufacturer's declaration - electromagnetic immunity.......................................................................... 15
8.4 portable and mobile RF communications equipment and the 4-Wheel Folding Scooter.................................................16
9. Basic Troubleshooting..............................................................................................................................................................17
9.1 Scooter not turning on.......................................................................................................................................................17
9.2 Scooter “cut outs” when you are driving it....................................................................................................................... 17
9.3 Speed suddenly slows down when driving..................................................................................................................17
9.4 Remote doesn’t work / Pairing of new remote........................................................................................................... 17
10 Maintenance............................................................................................................................................................................17

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1 Features
Please refer to the diagram below to identify the different components of your scooter. Familiarise yourself
with the terminology to better understand part references throughout the Owner’s Manual.
Product images may vary and will be subject to real products received.

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1.1 Main characteristics
The Solax Transformer Soft-Tail is packed with innovative modern design features. It is safe, comfortable,
easy to operate, convenient to be folded and carried, lightweight and steady.
The frame is made of a lightweight aluminum alloy
It can be folded and unfolded without any tools or effort. It has 2 automatic folding functions and a manual
safety fold override.
The padded backrest will provide a comfortable seated position. The backrest can be folded down for easier
transport.
Once folded the Solax Transformer Soft-Tail can be transported easily and conveniently either in the boot of
your car, by train, plain or ship.
The easy-remove battery design allows you to simply pull the battery out of the scooter, without having to
worry about any cables or wires. Its safe Lithium design makes it perfect for air travel
The rear suspension will create a softer ride.
The flip-up armrests are padded and can easily be flipped up out of the way for easier transfer
The tiller is adjustable in height and angle, while the delta handle design allows for multiple different grips
and easy one-handed or two-handed operation.
In conclusion, The Solax Transformer Soft Tailis a unique scooter, that suits a large range of different users
and will provide the user with the ability to access many places and enjoy more freedom in everyday life.

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2 Product Specifications and Relevant Parameters
Model
Solax Transformer Soft-Tail (S302421G)
Maximum Product Size
965mm (L) x 450mm (W) x 940mm (H)
Product Minimum Size
450mm (L) x 450mm (W) x 640mm (H)
Seat Above Ground
560mm
Seat Width
430mm
Product weight (excluding battery)
24kg
Maximum Weight Capacity
125kg
Travel Distance
15km
Fastest Speed
6km/h
Turning Radius
≤1.4m
Maximum Climbing Angle
0º-12º
Drive Type
Rear Wheel Drive
Obstacle Crossing Ability
38mm
Controller
PG S-Drive 45A
Battery Specifications
Power Lithium Battery, 24V10AH
Battery Watt Hours
240Wh
Charger Planning
24V 2A (output:29.4V 2A)

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Warning: If turn off the battery during operating. The electromagnetic brake will be locked, and your scooter will stop
suddenly.
Notice: Do not put the control panel in the humid area. If the control panel has been affected by moisture
before using, please ensure it is dry when you operate it.
3 Main Parts and Relevant Function
3.1 Control Panel/Dash - Fig.01
The Dash is the “control-center” of your Solax
Transformer Soft-Tail. It offers access to all the
features and controls.
It features
Horn
Key Ignition
Speed adjustment dial
Forward and Reverse Levers
USB mobile phone charging port
Fig.01
3.2 Key Ignition – Fig. 02
1. Turn the key switch clockwise to ON, this will turn on the scooter.
2. Turn the key switch anticlockwise to OFF, to turn the scooter off.
Please turn the power off when you stop driving.
Always turn the scooter off when entering or exiting the scooter to avoid
“knocking the controls” and causing unexpected movement.
Fig.02
3.3 Speed adjustment dial – Fig. 03
The speed adjustment dial is used for controlling the speed
when driving. You can set the speed from 0km/h to 6km/h.
When you adjust the dial to the left end (the slowest), it is
the minimum speed; when you adjust the knob to the right
end (the fastest), it is the maximum speed.
Fig.03
Warning: when you are turning or driving backward, please do not adjust the speed to the maximum speed.

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3.4 Power Indicator (Fig.04)
When the scooter is turned to the “on” position, your battery
charge will show on the LCD display. As you use your scooter
and your battery, the lights will snuff out, starting with the
green bars on the right-hand side.
Fig.04
3.5 Direction Control Lever
The direction control lever is used to control the forward and
backward.
●
Move the lever with your right hand to drive forward. (Fig.05)
●
Move the lever with your left hand to move backward. (Fig.06)
● When the scooter moves backward, you will hear a beeping
noise
● The control lever will return to the center position when
released and the brake will engage. Causing the scooter to
stop.
Please note: The direction levers can be “reversed” if required.
Fig.05
Fig.06
3.6 Horn Button - Fig.07
When you press the button, it will sound the horn.
Fig.07
3.7 Telescopic Tiller
Lift the latch, which will allow you to lift or
collapse the tiller. Once you have adjusted it
to your preferred height, push the latch down
to lock in the position. (Fig.09).
Fig.09

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3.8 Controller
The Controller is fixed in the rear cover and it receives the signal from the control panel and transfers the
signal to motor, brake, and bulb. You should not remove the cover yourself any work on the controller
needs to be carried out by a fully trained technician or you may void your warranty.
Warning: when you are turning or driving backward, please do not adjust the speed to the maximum speed.
3.9 Brake
The Solax Transformer ST has an electromagnetic break. This means that it engages
automatically as soon as you let go of the tiller. Please see 3.10 to see how to disengage the
brake.
3.10 Freewheel Lever
When you need to move the scooter
manually, you can flip the lever back to
engage “free-wheel” mode. (Fig.10).
Please note, you will not be able to drive your
scooter in free-wheel mode. Once the lever is
back to the drive position. You may need to
turn the scooter on/off before driving.
Fig.10
3.11 Motor/Transmission component
Motor/ Transmission component as a mechanical and electrical part will convert the electrical energy to rear wheel
drive.
4 Electric Folding and Unfolding
Remote control - Fig.11
Fig.11
4.1 Automatic folding and unfolding using the remote control
Press the “B” button and the scooter will fold automatically.
It will stop halfway to ensure there are no obstacles
Pres the “B” button again and the scooter will continue folding
After it is folded completely, you will hear “click”
sound and a few short beeps.
To unfold follow the above instruction, but use the “A”
Button instead

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Notice: Ensure your scooter is on level ground, before using the fold/unfold function of
your Solax Transformer Soft-Tail
4.2 Automatic folding and unfolding buttons on the rear of the scooter
Please follow the steps outlined in 4.1 but using the button located on the back of the scooter near the charging port.
5 Manual Folding & Unfolding
5.1 Manual Folding
Place the scooter on a level ground and use your hand to lift the red bar located under the seat
After manually lifting the bar you will notice the scooters front and rear wheels coming together. When
about half-way folded, use both hands to push together the scooter until you hear a “click”.
① ②
5.2 Manual Unfolding
1. Move the red button forward to make the scooter in a loose state.
2. Use both hands to fully unfold the scooter,and when you hear a "click" sound,
complete.
③ ④
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