Motorola solutions Curve Series User manual

Curve Series
Non-Keypad Portable Radio User Guide
*MN007944A01*
MN007944A01-AA
SEPTEMBER 2021
© 2021 Motorola Solutions, Inc. All rights reserved

Contents
Supplier's Declaration of Conformity.............................. 6
Product Safety and RF Exposure Compliance...............9
Notice to Users (FCC and Industry Canada)................10
Batteries, Chargers, and Audio Accessories Safety
Information................................................................... 11
Operational Safety Guidelines...........................11
Acoustic Safety.............................................................13
Computer Software Copyrights.................................... 14
Intellectual Property and Regulatory Notices............... 15
Package Contents........................................................ 17
Chapter 1: Introduction...............................................18
Chapter 2: Maintenance............................................. 19
2.1 Use and Care.............................................. 19
Chapter 3: Battery Features....................................... 21
3.1 Battery Specifications.................................. 21
3.2 Motorola Solutions Authorized Batteries..... 21
3.3 Battery Recycling and Disposal...................22
3.4 Battery Life.................................................. 22
3.5 Battery Status.............................................. 22
Chapter 4: Charging Method...................................... 24
4.1 Charging Stand-Alone Battery.....................24
4.2 Charging with the Drop-In Tray Single Unit
Charger..............................................................24
4.3 Charging the Radio and the Battery Using
a Curve Series 12-Pocket Multi-Unit Charger -
Optional Accessory............................................25
4.4 Estimated Charging Time............................ 27
4.5 Charger LED Indication............................... 27
Chapter 5: Curve, DLR, and DTR Radios
Compatibility ................................................................28
Chapter 6: Radio Overview........................................ 29
6.1 Curve Series Radio Controls and
Indicators........................................................... 29
6.2 Radio Specifications.................................... 31
Chapter 7: Getting Started......................................... 32
7.1 Attaching the Battery................................... 32
7.2 Removing the Battery.................................. 32
7.3 Attaching the Holster................................... 33
7.4 Turning the Radio On or Off........................ 33
7.5 Adjusting the Volume...................................33
7.6 Checking Battery Status.............................. 34
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Chapter 8: General Radio Operations........................36
8.1 Transmitting and Receiving Calls................ 36
8.2 Talk Permit Tone......................................... 37
8.3 Talking to Group in Channel........................37
8.4 Browsing or Selecting Channel................... 37
8.5 Starting Private Reply..................................37
8.6 Talk Range.................................................. 38
8.7 Top Button Options......................................39
8.8 Radio Status................................................ 39
Chapter 9: Special Radio Call Features..................... 41
9.1 Private Reply............................................... 41
9.1.1 Starting Private Reply.................... 45
9.1.2 Private Reply Status Indicator....... 46
9.2 Direct Call.................................................... 47
9.2.1 Direct Call Status Indicator............ 50
9.3 Private Reply and Direct Call Frequently
Asked Questions............................................... 51
9.4 Call All Available..........................................53
9.4.1 Call All Available Status Indicator.. 57
9.5 Page All Available........................................58
9.5.1 Page All Available Status
Indicator.................................................. 62
Chapter 10: Advanced Features................................ 64
10.1 Voice Assistant Mode Features.................64
10.1.1 Voice Assistant Mode Indicators..65
10.1.2 Best Practices When Using
Voice Assistant Features........................ 66
10.1.3 Voice Assistant Feedback Error
Definition.................................................67
10.1.4 Voice Assistant Message Query..69
10.1.5 Login and Logout of Voice
Assistant Mode....................................... 69
10.1.6 Logout of Voice Assistant Mode.. 70
10.1.7 Making Direct Call in Voice
Assistant Mode....................................... 71
10.1.8 Recording Voice Message...........72
10.1.9 Playing and Ending Voice
Message................................................. 73
10.2 Auto Power off Features............................74
10.2.1 Initiating Auto Power Off ............. 74
10.3 Scan.......................................................... 75
10.3.1 Enabling or Disabling Scan..........75
10.3.2 Scan Status Indicator...................75
10.4 Favorite Contact List..................................76
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10.4.1 Entering Favorite Contact List
Menu.......................................................76
10.4.2 Exiting Favorite Contact List
Menu.......................................................76
Chapter 11: Advanced Configuration Mode............... 77
11.1 Entering Advanced Configuration Mode....78
11.2 Browsing Advanced Configuration
Options.............................................................. 79
11.2.1 Entering Current PROFILE ID
Number................................................... 79
11.2.2 Changing PROFILE ID Number...80
11.2.3 Changing PROFILE ID Number
in Sub-Menu........................................... 81
11.2.4 Confirming Modified PROFILE
ID Number.............................................. 83
11.2.5 Setting Maximum Channels.........84
11.2.6 Entering Top Button - Current
Feature................................................... 85
11.2.6.1 Browsing Top Button -
Sub-Menu Options....................... 85
11.2.7 Setting MIC Gain......................... 86
11.2.8 Setting Home Channel.................87
11.2.9 Resetting to Factory Defaults...... 88
11.2.9.1 Radio Factory Default
Settings........................................ 89
Chapter 12: Customer Programming Software.......... 91
12.1 Setting Radio to Customer Programming
Software............................................................ 91
12.2 Customer Programming Software Basic
Menu Instructions.............................................. 92
Chapter 13: Cloning Mode......................................... 98
13.1 Configuring Cloning Mode......................... 98
13.2 Cloning Mode in Multi-Unit Charger.......... 99
13.3 Configuring Cloning Mode Using Radio
to Radio Cloning Cable....................................100
13.4 Troubleshooting Cloning Mode................102
13.5 Cloning Mode Using Wireless PROFILE
ID Number ...................................................... 102
13.5.1 Configuring Cloning Mode Using
Wireless PROFILE ID Number ............ 103
Chapter 14: Troubleshooting....................................105
Chapter 15: Motorola Solutions Limited Warranty
for the United States and Canada ............................. 110
15.1 Warranty.................................................. 110
15.2 Products and Accessories....................... 110
15.3 Exclusions............................................... 111
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15.4 Software.................................................. 112
15.5 Warranty Coverage................................. 113
15.6 How to Obtain Warranty Service or Other
Information.......................................................113
15.7 Patent Notice........................................... 113
15.8 Export Law Assurances...........................113
Appendix A: Accessories..........................................114
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Supplier's Declaration of Conformity
Supplier's Declaration of Conformity
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party
Name: Motorola Solutions, Inc.
Address: 2000 Progress Pkwy, Schaumburg, IL. 60196
Phone Number: 1-800-927-2744
Hereby declares that the product:
Model Name: Curve
conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
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1This device may not cause harmful interference, and
2This device must accept any interference received, including interference that may cause undesired operation.
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio or TV technician for help.
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Industry Canada WLAN Statement
CAUTION:
1The maximum antenna gain permitted for devices in the band 5752–5850 MHz shall be such that the
equipment still complies with e.i.r.p. limits specified for point-to-point and non-point-to-point operation as
appropriate.
2The worst case tilt angle(s) necessary to remain compliant with the e.i.r.p. elevation mask requirement set forth
in Section 6.2.2 (3) shall be clearly indicated.
3User should also be advised that high-power radars are allocated as primary users (i.e. priority users) of the
bands 5650–5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices.
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Product Safety and RF
Exposure Compliance
CAUTION:
This radio is restricted to occupational use only
to satisfy FCC RF energy exposure requirements.
Before using this product, read the Product Safety
and RF Exposure booklet enclosed with your radio
which contains important operating instructions
for safe usage and RF energy awareness and
control for compliance with applicable standards
and regulations.
For a list of Motorola Solutions-approved
antennas, batteries, and other accessories, visit http://
www.motorolasolutions.com
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Notice to Users (FCC and
Industry Canada)
The business two-way radios operate in the license-free
900 MHz ISM Band and are subject to the Rules and
Regulations of the Federal Communications Commission
(FCC).
This device complies with Part 15 of the FCC rules and
Industry Canada's license-exempt RSS's per the following
conditions:
• This device may not cause harmful interference.
• This device must accept any interference received,
including interference that may cause undesired
operation.
• Changes or modifications made to this device, not
expressly approved by Motorola Solutions, could void
the authority of the user to operate this equipment.
To comply with FCC/IC requirements, transmitter
adjustments should be made only by or under the
supervision of a technically qualified person to perform
transmitter maintenance and repairs. Replacement of any
transmitter component such as crystal, semiconductor, and
other that are not authorized by the FCC/IC equipment
authorization for this radio violates FCC/IC rules.
NOTE:
Use of this radio outside the country where it was
intended to be distributed is subject to government
regulations and may be prohibited.
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Batteries, Chargers, and
Audio Accessories Safety
Information
This document contains important safety and operating
instructions. Read these instructions carefully and save
them for future reference. Before using the battery charger,
read all the instructions and cautionary markings on:
• the charger
• the battery
• the radio attached with battery
1To reduce risk of injury, charge only the rechargeable
Motorola Solutions-authorized batteries. Charging the
other batteries may cause explosion, personal injury,
and damage.
2Use of accessories not recommended by Motorola
Solutions may result in fire, electric shock, or injury.
3To reduce damage to the electric plug and cord, pull
by plug rather than the cord when disconnecting the
charger.
4An extension cord should not be used unless
necessary. Use of an improper extension cord may
result in fire and electric shock. If an extension cord
must be used, make sure that the cord size is 18 AWG
for lengths up to 2.0 m (6.5 feet), and 16 AWG for
lengths up to 3.0 m (9.8 feet).
5Do not operate the charger if it has been broken or
damaged in any way. Take it to any qualified Motorola
Solutions service representatives.
6Do not disassemble the charger; it is not repairable and
replacement parts are not available. Disassembly of the
charger may result in risk of electrical shock or fire.
7To reduce risk of electric shock, unplug the charger
from the AC outlet before attempting any maintenance
or cleaning.
Operational Safety Guidelines
• Turn off the radio while charging.
• The charger is not suitable for outdoor. Use only in dry
locations or conditions.
• Connect charger to an appropriately fused and wired
supply of the correct voltage (as specified on the
product only).
• Disconnect charger from line voltage by removing main
plug.
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• Connect the equipment to an outlet which is easy to
access and near.
• For equipment using fuses, replacements must comply
with the type and rating specified in the equipment
instructions.
• Maximum ambient temperature around the power
supply equipment must not exceed 40 °C (104 °F).
• Power output from the power supply unit must not
exceed the ratings stated on the product label located
at the bottom of the charger.
• Make sure the cord is not stepped on, tripped over,
subjected to water, damage, or stress.
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Acoustic Safety
CAUTION:
Exposure to loud noises from any source for
extended periods of time may temporarily or
permanently affect your hearing. The louder the
radio volume, the less time is required before your
hearing can be affected. Hearing damage from loud
noises is sometimes undetectable at first and can
have a cumulative effect.
To protect your hearing:
• Use the lowest volume necessary to do your job.
• Increase the volume only if you are in noisy
surroundings.
• Reduce the volume before connecting headset or
earpiece.
• Limit the amount of time you use headsets or earpieces
at high volume.
• If you experience hearing discomfort, ringing in your
ears, or speeches that are muffled, you should stop
listening to your radio through your headset or earpiece,
and have your hearing checked by your doctor.
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Computer Software
Copyrights
The Motorola Solutions products described in this manual
may include copyrighted Motorola Solutions computer
programs stored in semiconductor memories or other
media. Laws in the United States and other countries
preserve for Motorola Solutions certain exclusive rights
for copyrighted computer programs, including, but not
limited to, the exclusive right to copy or reproduce in
any form the copyrighted computer program. Accordingly,
any copyrighted Motorola Solutions computer programs
contained in the Motorola Solutions products described
in this manual may not be copied, reproduced, modified,
reverse-engineered, or distributed in any manner without
the express written permission of Motorola Solutions.
Furthermore, the purchase of Motorola Solutions products
shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the
copyrights, patents or patent applications of Motorola
Solutions, except for the normal non-exclusive license to
use that arises by operation of law in the sale of a product.
The AMBE+2™ voice compression software included in
this product is protected by intellectual property rights
including patent rights, copyrights and trade secrets
of Digital Voice Systems, Inc. This voice compression
technology is licensed solely for use as is within the
Communications Equipment. US Patent Nos.: #8,595,002
B2, #8,359,197, #8,315,860, #8,200,497, #7,970,606,
#6,912,495 B2, #6,199,037 B1, #5,826,222, #5,754,974,
#5,701,390, and #5,715,365.
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Intellectual Property and
Regulatory Notices
Copyrights
The Motorola Solutions products described in this
document may include copyrighted Motorola Solutions
computer programs. Laws in the United States and other
countries preserve for Motorola Solutions certain exclusive
rights for copyrighted computer programs. Accordingly,
any copyrighted Motorola Solutions computer programs
contained in the Motorola Solutions products described in
this document may not be copied or reproduced in any
manner without the express written permission of Motorola
Solutions.
No part of this document may be reproduced, transmitted,
stored in a retrieval system, or translated into any language
or computer language, in any form or by any means,
without the prior written permission of Motorola Solutions,
Inc.
Trademarks
MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the
Stylized M Logo are trademarks or registered trademarks
of Motorola Trademark Holdings, LLC and are used under
license. All other trademarks are the property of their
respective owners.
License Rights
The purchase of Motorola Solutions products shall not be
deemed to grant either directly or by implication, estoppel
or otherwise, any license under the copyrights, patents or
patent applications of Motorola Solutions, except for the
normal non-exclusive, royalty-free license to use that arises
by operation of law in the sale of a product.
Open Source Content
This product may contain Open Source software used
under license. Refer to the product installation media for
full Open Source Legal Notices and Attribution content.
European Union (EU) Waste of Electrical and
Electronic Equipment (WEEE) Directive
The European Union's WEEE directive requires that
products sold into EU countries must have the crossed out
trash bin label on the product (or the package in some
cases).
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As defined by the WEEE directive, this cross-out trash bin
label means that customers and end-users in EU countries
should not dispose of electronic and electrical equipment or
accessories in household waste.
Customers or end-users in EU countries should contact
their local equipment supplier representative or service
centre for information about the waste collection system in
their country.
Disclaimer
Please note that certain features, facilities, and capabilities
described in this document may not be applicable to or
licensed for use on a specific system, or may be dependent
upon the characteristics of a specific mobile subscriber unit
or configuration of certain parameters. Please refer to your
Motorola Solutions contact for further information.
© 2021 Motorola Solutions, Inc. All Rights Reserved
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Package Contents
The following list encompasses the package content
available:
• Radio
• Holster
• Lithium-Ion Battery
• Quick Reference Guide
• Drop-in Tray Charger with Power Adapter
• Product Safety and RF Exposure Booklet
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Introduction
This user guide covers the operation of your radios.
This radio is a product of Motorola Solutions' 90 years
of experience as a world leader in the designing and
manufacturing of communications equipment. This series
provides cost-effective communications for businesses
such as retail stores, restaurants, schools, construction
sites, manufacturing, property and hotel management, and
more. Motorola Solutions professional two-way radios are
the perfect communications solution for all modern fast-
paced industries.
Your dealer or system administrator may have customized
your radio for your specific needs. Check with your dealer
or system administrator for more information.
NOTE:
Read this user guide carefully to ensure that you
know how to properly operate the radio before use.
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Maintenance
This chapter explains the maintenance of the radio.
2.1
Use and Care
Do not immerse radio in
water
Use a soft damp cloth to
clean the exterior
Do not use alcohol or clean-
ing solutions
Do not place more than
seven turned on radios,
too close to each other in
a container
If the radio is submerged in water,
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-
Turn the radio off and re-
move the battery Dry with soft cloth Do not use radio until it is completely dry -
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