Motorola solutions IndigoVision SP-320-BO User manual
Installation Guide
IndigoVision Thermal Camera Models:
SP-320-BO
SP-640-BO
Document information
This manual was created on Monday, March 8, 2021.
Document ID: IU-FIX-MAN037-2
Legal considerations
Laws that can vary from country to country may prohibit camera surveillance. Please ensure that the relevant laws are
fully understood for the particular country or region in which you will be operating this equipment. IndigoVision
Limited accepts no liability for improper or illegal use of this product.
Copyright
Copyright © IndigoVision Limited. All rights reserved.
This manual is protected by national and international copyright and other laws. Unauthorized storage, reproduction,
transmission and/or distribution of this manual, or any part of it, may result in civil and/or criminal proceedings.
IndigoVision is a trademark of IndigoVision Limited and is registered in certain countries. IndigoUltra, IndigoPro,
IndigoLite, Integra and CyberVigilant are registered trademarks of IndigoVision Limited. Camera Gateway is an
unregistered trademark of IndigoVision Limited. All other product names referred to in this manual are trademarks of
their respective owners.
Save as otherwise agreed with IndigoVision Limited and/or IndigoVision, Inc., this manual is provided without express
representation and/or warranty of any kind. To the fullest extent permitted by applicable laws, IndigoVision Limited
and IndigoVision, Inc. disclaim all implied representations, warranties, conditions and/or obligations of every kind in
respect of this manual. Accordingly, save as otherwise agreed with IndigoVision Limited and/or IndigoVision, Inc., this
manual is provided on an “as is”, “with all faults” and “as available” basis. Please contact IndigoVision Limited (either
by post or by e-mail at technical.support@indigovision.com) with any suggested corrections and/or improvements to
this manual.
Save as otherwise agreed with IndigoVision Limited and/or IndigoVision, Inc., the liability of IndigoVision Limited and
IndigoVision, Inc. for any loss (other than death or personal injury) arising as a result of any negligent act or omission
by IndigoVision Limited and/or IndigoVision, Inc. in connection with this manual and/or as a result of any use of or
reliance on this manual is excluded to the fullest extent permitted by applicable laws.
Contact address
IndigoVision Limited
Charles Darwin House,
The Edinburgh Technopole,
Edinburgh,
EH26 0PY
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Important Safety Information
This manual provides installation and operation information and precautions for the use of this device. Incorrect
installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please
provide this manual to the owner of the equipment for future reference.
This Warning symbol indicates the presence of dangerous voltage within and outside the product enclosure
that may result in a risk of electric shock, serious injury or death to persons if proper precautions are not
followed.
This Caution symbol alerts the user to the presence of hazards that may cause minor or moderate injury to
persons, damage to property or damage to the product itself if proper precautions are not followed.
WARNING — Failure to observe the following instructions may result in severe injury or death.
lInstallation must be performed by qualified personnel only, and must conform to all local codes.
lSP-640-BO models should be installed by a trained professional and should be installed in restricted
access locations.
lThis product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or “LPS” or “Limited Power
Source” with output rated 12 VDC or 24 VAC, 8 W min. or Power over Ethernet (PoE), rated 48 VDC, 8 W min.
lAny external power supply connected to this product may only be connected to another IndigoVision product
of the same model series. External power connections must be properly insulated.
lDo not connect directly to mains power for any reason.
CAUTION — Failure to observe the following instructions may result in injury to persons or damage to the
device.
lDo not expose the camera directly to high levels of x-ray, laser, or UV radiation. Direct exposure may cause
permanent damage to the image sensor.
lDo not install near any heat sources such as radiators, heat registers, stoves, or other sources of heat.
lDo not subject the device cables to excessive stress, heavy loads or pinching.
lDo not open or disassemble the device. There are no user serviceable parts.
lRefer all device servicing to qualified personnel. Servicing may be required when the device has been damaged
(such as from a liquid spill or fallen objects), has been exposed to rain or moisture, does not operate normally,
or has been dropped.
lDo not use strong or abrasive detergents when cleaning the device body.
lUse only accessories recommended by IndigoVision.
Regulatory Notices
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)this device
iii
may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
lReorient or relocate the receiving antenna.
lIncrease the separation between the equipment and the receiver.
lConnect the equipment into an outlet on a circuit different from that to which the receiver is connected.
lConsult the dealer or an experienced radio/TV technician for help.
Changes or modifications made to this equipment not expressly approved by IndigoVision or parties authorized by
IndigoVision could void the user’s authority to operate this equipment.
Disposal and Recycling Information
When this product has reached the end of its useful life, please dispose of it according to your local environmental
laws and guidelines.
Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.
European Union:
This symbol means that according to local laws and regulations your product should be disposed of separately from
household waste. When this product reaches its end of life, take it to a collection point designated by local authorities.
Some collection points accept products for free. The separate collection and recycling of your product at the time of
disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health
and the environment.
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Table of Contents
Overview 1
Mounting Bracket View 1
Rear View 2
Front View 3
Configuration Panel View 4
Side View 5
Installation 6
Camera Package Contents 6
Installation Steps 6
Installing the Mounting Bracket 6
(Optional) Removing the Sun Shroud 7
Reinstalling the Sun Shroud 7
Connecting Cables 7
Mounting the Camera 8
Removing the Configuration Panel Cover 10
Initializing a Camera Username and Password 10
Assigning an IP Address 10
Accessing the Live VideoStream 11
Aiming the Camera 11
(Optional) Configuring SD Card Storage 12
Configuring the Camera 12
For More Information 13
Connecting to Power and External Devices 14
Connection Status LED Indicator 16
Resetting to Factory Default Settings 17
Setting the IP Address Using the ARP/Ping Method 18
v
Overview
Mounting Bracket View
1
2
3
1. Camera mounts
Points for installing the camera to the mounting bracket.
2. Mounting hook slots
Points to hold the camera to the mounting bracket while connecting the required cables.
3. Mounting holes
Holes for securing the mounting bracket to the mounting surface.
Overview 1
Rear View
12
4 5
3
1. Ethernet port
Accepts an Ethernet connection to a network. Server communication and image data transmission occurs over
this connection. Also receives power when it is connected to a network that provides Power over Ethernet.
2. Camera mounting screws
Screws for mounting the camera to the mounting bracket.
3. Serial number tag
Device information, product serial number and part number label.
4. Mounting hooks
Hooks to attach the camera to the mounting bracket while connecting the required cables.
5. Power and I/O cables
Cables for connecting the camera to auxiliary power and I/O devices. For more information, see Connecting to
Power and External Devices on page14.
Rear View 2
Configuration Panel View
1
2
3
1. SD card slot
Accepts an SD card for onboard storage.
2. Link LED indicator
Indicates if there is an active connection in the Ethernet port.
3. Connection status LED indicator
Provides information about device operation. For more information, see Connection Status LED Indicator on
page16.
Configuration Panel View 4
Side View
1
3
2
1. Sun shroud
An adjustable cover to help protect the lens against glare from the sun.
2. Mount arm
Adjustable mount arm for positioning the camera.
3. Adjustment screws
Provides a locking mechanism for the mount arm.
Side View 5
Installation
Camera Package Contents
lIndigoVision Thermal Camera
lMounting template sticker
l4 screws and anchors for solid walls
lProtective cable boot
lT20 Pin-In star-shaped driver
Installation Steps
Complete the following sections to install the device.
Installing the Mounting Bracket
If the cables for the camera will not be provided from inside the mounting surface, install the junction box first (BO-
JCT-BOX). It is highly recommended that the junction box be used if you will be installing the camera with auxiliary
power or external digital inputs and outputs.
After you install the junction box, you can skip directly to step 3 of this procedure.
1. Use the mounting template to drill four mounting holes into the mounting surface.
2. Drill the cable entry hole into the mounting surface then pull the required cables through the cable entry hole.
3. Fasten the mounting bracket or the junction box to the mounting surface.
Installation 6
Note: It is recommended that silicone sealant be applied around the edge of the mounting bracket or
junction box to prevent moisture from entering the mounting surface.
4. Insert the mounting hooks on the rear of the camera into the mounting hook slots on the mounting bracket,
then let the camera hang.
(Optional) Removing the Sun Shroud
The sun shroud should only be removed when the camera is installed indoors and space is limited.
1. As you press down on the center of the sun shroud, pull up the corners of the shroud from one side of the
camera.
2. Use a T20 Pin-In star-shaped driver to unscrew and remove the sun shroud mount from the camera.
Reinstalling the Sun Shroud
1. Use a T20 Pin-In star-shaped driver to screw on the sun shroud mount.
2. Align one side of the sun shroud to the mount.
3. Press down on the center of the sun shroud and flex the edges up, then lower it into place.
Connecting Cables
Before connecting any cables, ensure that the cable connections are properly protected from moisture and corrosion.
Make sure the protective cable boot is installed over the Ethernet port to protect the connection from dust and
moisture.
1. If there are external input or output devices that need to be connected to the camera (for example: door
contacts, relays, etc.), connect the devices to the camera's digital I/O connector cables. For more information
see Connecting to Power and External Devices on page14.
2. If an external microphone and/or speakers need to be connected to the camera, connect the devices to the
camera's audio I/O cables. For more information, see Connecting to Power and External Devices on page14.
(Optional) Removing the Sun Shroud 7
3. Install the protective cable boot. You may choose to skip this step if you are using the optional junction box.
A
B
C
a. Remove the protective cable boot that is preinstalled over the Ethernet port, then thread one end of the
Ethernet cable through it.
Ensure the orientation of the cable and boot matches the one shown in the image.
b. Crimp the Ethernet cable.
c. After you connect the cable to the camera, slide the boot over the Ethernet port.
4. Connect a network cable to the Ethernet port (RJ-45 connector).
The Link LED indicator will turn on once a network link has been established.
5. Connect power using one of the following methods:
oPower over Ethernet (PoE) Class 3 — If PoE is available, the camera LEDs will turn on.
oExternal Power — Connect an external 12 V DC or 24 V AC power source through the brown and blue
auxiliary power cables.
Important: Be careful not to connect power to the audio input cable, doing so will
permanently damage the camera. Both the audio input cable and auxiliary power cable are
brown. To distinguish the auxiliary power cable, it is labeled AUX PWR and has a thicker gauge.
6. Check that the Connection Status LED indicator indicates the correct state. For more information, see
Connection Status LED Indicator on page16.
Mounting the Camera
Once all the cable connections have been made, secure the camera to the mounting bracket.
Mounting the Camera 8
1. Tuck the extra lengths of cables into the cable entry hole.
2. Secure the camera to the mounting bracket:
a. Raise the camera until it covers the mounting bracket.
b. Use the camera mounting screws to fasten the camera to the bracket.
Mounting the Camera 9
Removing the Configuration Panel Cover
1. Use a T20 Pin-In star-shaped driver to unscrew the configuration panel cover.
2. Remove the cover from the configuration panel.
Initializing a Camera Username and Password
The camera is not supplied with default username or passwords. These need to be provided during initial
configuration.
Important: You must create a user with administrator privileges before the camera is operational.
The first user can be created using any of the following methods:
lCamera's Web Interface: enter the camera's IPaddress in a web browser to access the web interface. If the
camera is in the factory default state you will be redirected to the Add a new user page to create the first user.
For more information, see the IndigoVision Camera Web Interface User Guide.
lCamera Configuration Tool version 1.4.4 or later: cameras discovered in the factory default state will be
identified by . Select the Admin Users tab to create the first user. For more information, see the help section
built into the Camera Configuration Tool.
Tip: If you are connecting your camera to a 3rd party VMS, you will need to set up the first user through the
camera's Web Interface or Camera Configuration Tool.
Assigning an IP Address
The device automatically obtains an IP address when it is connected to a network.
Removing the Configuration Panel Cover 10
Note: If the device cannot obtain an IP address from a DHCP server, it will use Zero Configuration Networking
(Zeroconf) to choose an IP address. When set using Zeroconf, the IP address is in the 169.254.0.0/16 subnet.
The IP address settings can be changed using one of the following methods:
lDevice's web browser interface: http://<camera IP address>/.
lARP/Ping method. For more information, see Setting the IP Address Using the ARP/Ping Method on page18.
Note:
lCameras do not have a default username or password and will be in a factory default state. You
must create a user with administrator privileges before the camera is operational. For more
information, see Initializing a Camera Username and Password on the previous page.
Accessing the Live VideoStream
Live video stream can be viewed using one of the following methods:
lWeb browser interface: http://< camera IP address>/.
lNetwork Video Management software application (for example, IndigoVision Control Center).
Note:
lCameras do not have a default username or password and will be in a factory default state. You
must create a user with administrator privileges before the camera is operational. For more
information, see Initializing a Camera Username and Password on the previous page.
Aiming the Camera
Reference the camera's live stream as you aim the camera.
Accessing the Live VideoStream 11
1. To aim the camera, loosen the adjustment screws on the camera mount arm.
2. Rotate and move the camera and mount arm as required. Review the camera’s live video stream to help aim
the camera correctly.
3. In outdoor installations, the sun shroud should be set as far forward as possible without intruding on the video
image. Slide the sun shroud forward or back to protect the camera against glare from the sun.
4. Tighten the adjustment screws on the mount arm to secure the camera’s position.
5. In the camera web browser interface adjust the camera’s Image and Display settings. You can change the
image rotation.
(Optional) Configuring SD Card Storage
To use the camera's SD card storage feature, you must insert an SD card into the card slot.
It is recommended that the SD card have a capacity of 8GB or more and a write speed of class 6 or better. If the SD
card does not meet the recommended capacity or write speed, the recording performance may suffer and result in the
loss of frames or footage.
1. Insert an SD card into the camera.
CAUTION — Do not force the SD card into the camera or you may damage the card and the camera.
The SD card can only be inserted in one direction.
2. Access the camera’s web interface to enable the onboard storage feature. For more information, see the
IndigoVision Camera Web Interface User Guide.
Configuring the Camera
Once installed, use one of the following methods to configure the camera:
lIf you have installed multiple cameras, you can use the Camera Configuration Tool to configure common
settings. For more information, see the help section built into the Camera Configuration Tool.
lIf the camera is connected to Control Center, you can use the client software to configure the camera. For
more information, see the IndigoVision Control Center Online Help.
(Optional) Configuring SD Card Storage 12
lIf the camera is connected to a third-party network management system, you can configure the camera's
specialty features in the camera's web browser interface. For more information, see the IndigoVision Camera
Web Interface User Guide.
For More Information
Additional information about setting up and using the device is available in the following guides:
lIndigoVision Control Center Online Help
lIndigoVision Camera Web Interface User Guide
These guides are available on the IndigoVision Partner Portal.
For More Information 13
Connecting to Power and External Devices
Important: Be careful not to connect auxiliary power to the audio input wire or the camera will be damaged.
Although both the audio input wire and auxiliary power wire are brown, the auxiliary power wire is
distinguished by its thicker wire gauge and AUX PWR label.
If PoE is not available, the camera may be powered through the auxiliary power cable using either 12V DC or 24V AC.
The power consumption information is listed in the product specifications.
To power the camera, connect the two power wires to the brown and blue auxiliary power wires. The connection can
be made with either polarity.
WARNING — This product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or “LPS” or
“Limited Power Source” with output rated 12 VDC or 24 VAC, 8 W min. or Power over Ethernet (PoE), rated 48
VDC, 8 W min.
Power supplies and external devices are connected to the camera through the power and I/O wires. The pinout for the
I/O and power wires is shown in the following diagram:
Figure 1: Example application.
Connecting to Power and External Devices 14
1. Brown — Audio Input (line level)
An external power amplifier should be used when connecting speakers and microphones, as shown in the
diagram.
2. Yellow — Audio Ground
3. Green — Audio Output (line level)
4. Grey — Ground
5. Red — Digital Input
6. Pink — Digital Output
7. Purple — Reserved Wire, do not connect.
8. White — Reserved Wire, do not connect.
l* — Relay
l** — Switch
lM — Microphone
lS — Speaker
lAUX1 — Brown Auxiliary Power Wire, labeled AUX PWR
lAUX2 — Blue Auxiliary Power Wire
Connecting to Power and External Devices 15
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