Motorola Vonage VT2542 User manual

Quick Start Guide
Vonage
®
Device Motorola VT2542
M

1. If you purchased your Vonage®Device from a retail store,
you must first activate your Vonage phone service.
(You will need to provide the MAC ID on the bottom
of the Vonage Device.)
In the U.S., visit www.vonage.com/activate.
In Canada, visit www.vonage.ca/activate.
2. If you received your Vonage Device in the mail
from Vonage, your Vonage phone service has
already been activated.
3. You also need a high-speed Internet connection,
such as DSL or cable, to use Vonage.
Helpful terms:
ISP (Internet Service Provider) –The company that
supplies your high-speed Internet connection.
Modem –Apiece of network equipment that your lnternet
Service Provider (ISP) sent you to gain high-speed
lnternet access – typically either DSL through your
phone line, or cable service.
Router –Arouter lets you connect more than one piece of
equipment (like computers) to your DSL or cable modem
to share one Internet connection. Some ISPs supply
combination modem/routers. (HINT: If you have more
than one computer connected to the Internet, then you
have a router.)
Port –This is an opening on a device where you connect a
cable. An Ethernet port looks like a wide phone jack.
Before you begin

Welcome
1
to the Quick Start Guide for Vonage®.
Get ready to start saving money on your phone bill with Vonage –
just follow these easy step-by-step instructions to set up your new
Vonage device. Within minutes, you’ll be making phone calls with
high-quality, low-cost Vonage phone service!
If you have questions along the way, please go to the
Troubleshooting Tips on page 9 or visit:
www.vonage.com/help (U.S.)
www.vonage.ca/help (Canada)
3Easy Steps!
Step 1: Identify the items you’ll need
Step 2: Set up your new Vonage Device
Step 3: Connect your phone
For your convenience, the complete User Guide for this Vonage
Device can be found online at www.vonage.com/vt2542 or in
Canada www.vonage.ca/vt2542

NOTE: Ensure you are using the power supply provided with the
Vonage Device. Using the wrong power supply could result in damage
to your equipment.
*Not required for installation.
Identify the items you’ll need
from your Vonage®Startup Kit.
Locate your:
•High-speed/broadband modem
•Telephone
•Ethernet cable that goes from your modem to your
computer or router
2
Step 1:
Vonage Device
Wireless
Phone
Internet
Ethernet
Power
Black Power Cord
Base Support*
Blue Cable Yellow Cable
Vonage Device
Wireless
Phone
Internet
Ethernet
Power
Black Power Cord
Base Support*
Blue Cable Yellow Cable

3
Step 2:
Set up your Vonage®Device
1. Unplug your existing modem’s power cord.
Leave your modem connected to your cable or DSL
phone line that supplies your Internet connection.
2. Unplug the Ethernet cable that connects your modem to
your computer or router. Unplug the cable from both
your modem and your computer (or router).
Note: In some instances the modem may be connected to the computer
via a USB cord and USB ports. If so, disconnect the cord at both ends
(modem and computer).
3. Wait 60 seconds for your modem to clear its
memorycompletely.
Existing Modem
Ethernet
Port
USB Port

4. Connect one end of the blue cable to the Ethernet port
on your modem. Connect the other end to the blue port
labeled “Internet” on the back of the Vonage Device.
5. Connect one end of the yellow cable to the yellow port
labeled “Ethernet 1” on the back of the Vonage Device.
Connect the other end to the Ethernet port on your
computer or router that you unplugged earlier.
NOTE: If you unplugged a USB cord, do not attempt to plug the Ethernet cord into
the USB port. If your computer does not have an Ethernet port, you can purchase
aUSB-to-Ethernet adapter or Ethernet card at your local electronics store.
4
Vonage Device
Vonage Device

6. Now plug your modem’s power cord back into an
electrical power outlet.
NOTE: You should allow enough time for your modem to complete its start-up
process. If you’re unsure about how long this takes, consult the manual that
came with your modem. Typical modem start-up takes 60 seconds.
7. Next, using the power cord that came with your Vonage
kit, plug the smaller end of the power cord into the
circular power port on the back of the Vonage Device.
Then, plug the larger end of the power cord into an
electrical power outlet.
NOTE: Beforecontinuing, the “Power” and “Internet” lights on the front of the
Vonage Device should both turn on. Wait until the “Power” light stops blinking
and both “Power” and “Phone 1” lights are solid. The “Phone 2” light will be
solid if you have a second Vonage line. Otherwise, it will not light. The “Internet”
light will flicker whenever there is communication activity.
8. On your computer, open a web browser and check your
Internet connection by visiting any website.
NOTE: After turning on your computer, the Ethernet light on the Vonage Device
will also flicker whenever there is communication activity.
•If your Internet connection works,
go to Step 3: Connecting your phone, on page 7.
5
Vonage Device

1. Unplug the modem for at least 60 seconds. If left off for
less than 60 seconds, it might still “remember” old
information that could prevent it from working properly.
2. If your Internet connection still does not work, you may
need to register your Vonage Device with your cable
provider. You will need the WAN MAC ID on the bottom
of the Vonage Device.
1. Make sureyou are using a computer that's connected to a yellow
port on your Vonage Device. On your computer, open a web
browser. In the address field, type http://192.168.15.1 (the
default IP address of the VT2542 Home Page) and press Enter.
Alogin window appears.
2. In both the Username and Password fields, type router and click
Login.The Home Page is displayed.
3. Click the Setup tab, then WAN Configuration.From the Type
drop-down list, choose PPPoE.
4. In the Username and Password fields, type the username and
password you normally use to login to your DSL service. If you
don’thave your DSL login information, please contact your ISP
and obtain the DSL username/password.
5. In the Keep Alive field, type 0to ensurethat your DSL link is
always active.
6. Click Save and then Connect.
7. Click the Tools tab and click Restart on the left. Click the
Restart button.
6
If your Internet connection doesn’t work and
you have a cable modem:
If your Internet connection doesn't work and
you have a DSL modem:
Note: If you had an existing router connected to your DSL modem,
but it is now connected to your Vonage device, the router will have
to be set up as a DHCP client instead of PPPoE.

Connecting your phone
1. Plug a standard telephone cord into your phone.
NOTE: If not done so already, disconnect phone cord from wall.
2. Plug the other end into the Green Phone 1 Port
on the back of the Vonage Device.
NOTE: Make sure the phone light is solid.
This is what your setup should look like:
3. Pick up your handset. If you hear a dial tone, congratulations!
You’ve set up your Vonage service correctly,and can now start
making calls. To configure your voicemail and other included
services features, simply login to your web account at
www.vonage.com. In Canada visit www.vonage.ca.
NOTE: When you pick up your phone to check for a dial tone, the phone light will blink.
If you do not hear a dial tone, proceed to Troubleshooting
Tips on page 10. 7
Step 3:
Vonage Device
Vonage Device
Existing
Modem Phone
Computer
(OR Router)

The default name of your wireless network is ‘MOT-1-xx.’
To change the default settings and enable security
encryption (highly recommended) see the VT2542 User
Guide, located at www.vonage.com/vt2542 (U.S.) or
www.vonage.ca/vt2542 (Canada).
Note: The Vonage Device is a wireless B/G Router,with wireless turned
on by default. This means that if you have a computer that’swireless B
or G, you can take advantage of your new Wi-Fi network immediately
and connect your computer wire-free. When your Wi-Fi computer is in
range, it will connect automatically to your new ‘MOT-1-xx’ (xx refers to
the last two digits on the wireless MAC ID) Wi-Fi network. Because your
Vonage device is wireless, it is not required that you have a computer
physically connected to your Vonage Device for it to work.
8
Wireless Networking
Your Vonage®Device is also a wireless router.
Wireless
Phone
Internet
Ethernet
Power