Motorola 120e User manual

DIGITAL WIRELESS
TELEPHONE
User's Guide >

1
Welcome
Welcome to the world of Motorola digital wireless
communications! We are pleased that you have chosen the
Motorola 120e wireless phone.
Display
Headset Jack
Insert headset
accessory.
End Key
End phone calls,
exit menu system.
Left Soft Key
Perform functions
identified by left
display prompt.
Earpiece Menu Key
Voice Key
Record voice notes,
phonebook and
shortcut names.
Right Soft Key
Perform functions
identified by right
display prompt.
Send Key
Send and answer
calls, view recent
dialed calls list.
Accessory
Connector Port
Insert charger and
phone accessories.
Microphone
Power Key
Volume Keys
Adjust earpiece
and ringer volume.
Scroll Keys
Move through
menus and lists.
Antenna

2
Personal Communications Sector
600 North U.S. Highway 45
Libertyville, Illinois 60048
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States)
1-800-461-4575 (Canada)
www.motorola.com (United States)
www.motorola.ca (Canada)
MOTOROLA, the Stylized M Logo and all other trademarks indicated as
such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off.
TrueSync, Sidekick, Starfish, and the Stylized Starfish Logo are registered
trademarks of Starfish Software, Inc., a wholly owned independent
subsidiary of Motorola, Inc. All other product or service names are the
property of their respective owners.
© 2002 Motorola, Inc. All rights reserved.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted
Motorola and third party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
reproduce the copyrighted software. Accordingly, any copyrighted
software contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to the
extent allowed by law. Furthermore, the purchase of the Motorola
products shall not be deemed to grant either directly or by implication,
estoppel, or otherwise, any license under the copyrights, patents, or
patent applications of Motorola or any third party software provider,
except for the normal, non-exclusive, royalty-free license to use that
arises by operation of law in the sale of a product.
Manual number: 6809441A94-0
Cover number: 8988485L49-O

3
Menu Map
Main Menu
• Recent Calls
• Received Calls
• Dialed Calls
• Notepad
• Call Times
• Phonebook
• Datebook
• Radio
• Messages
• Voicemail
• Create Message
• Inbox
• Outbox
• Quick Notes
• Drafts
• Browser Alerts
• Shortcuts
• Voice Notes
• Browser
• Calculator
• Games
• Settings
(see next page) Shortcuts
Change display zoom:
Press
M , then
press and hold
M
Lock/unlock keypad:
Press
M *
Display my phone number:
Press
M #
Dial voicemail number:
Press and hold
1
Go to dialed calls list:
Press
N
Exit menu system:
Press
O
This is the standard phone menu layout.
You or your service provider may have
changed the menu layout or changed
some feature names. Not all features may
be available for all users.
For example, the Radio feature on the
main menu (left) is displayed only when
the optional FM Stereo Radio Headset
accessory is plugged into the accessory
connector port on your phone (see phone
illustration, page 1).

4
Settings Menu
• Ring Styles
• Style
•Style Detail
• My Tones
• Phone Status
• My Tel. Number
• Active Line
• Battery Meter
• Other Information
• Browser Setup
• Connection
• Incoming Call
• In-Call Setup
• In-Call Timer
• Answer Options
• Security
• Phone Lock
• Lock Keypad
• Lock Application
• Restrict Calls
• New Passwords
• Location
• Location On
• 911 Only
• Other Settings
• Personalize
• Main Menu
•Keys
• Greeting
• Banner
• Initial Setup
• Time and Date
• Auto PIN Dial
• Auto Redial
• Backlight
• Zoom
• TTY Setup
• Scroll
• Animation
• Language
• Contrast
• DTMF
• Master Reset
• Master Clear
• Network
• Car Settings
• Headset

5
Contents
Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Safety and General Information . . . . . . . . . . . . . . . . . . . 11
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
What’s in the Box?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . . . 20
Making a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Ending a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Seeing Your Phone Number . . . . . . . . . . . . . . . . . . . . . 21
About Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Zooming In and Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Adjusting Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . 27
Redialing a Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using Automatic Redial . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Returning an Unanswered Call . . . . . . . . . . . . . . . . . . . 28
Calling an Emergency Number . . . . . . . . . . . . . . . . . . . 28
Turning Off a Call Alert . . . . . . . . . . . . . . . . . . . . . . . . . 29
Canceling an Incoming Call. . . . . . . . . . . . . . . . . . . . . . 29
Calling With Speed Dial. . . . . . . . . . . . . . . . . . . . . . . . . 30
Calling With One-Touch Dial . . . . . . . . . . . . . . . . . . . . . 30

6
Calling a Number In a Text Message . . . . . . . . . . . . . . . 31
Additional Calling Features . . . . . . . . . . . . . . . . . . . . . . . 31
Using Features While On a Call . . . . . . . . . . . . . . . . . . . . 33
Using Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . 33
Additional On-Call Features . . . . . . . . . . . . . . . . . . . . . . 34
Using the Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Navigating to a Feature. . . . . . . . . . . . . . . . . . . . . . . . . . 35
Selecting a Feature Option . . . . . . . . . . . . . . . . . . . . . . . 36
Entering Feature Information . . . . . . . . . . . . . . . . . . . . . 37
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Choosing a Text Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using Tap Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using Symbol Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Using iTAP™ Software Predictive Text Entry Method . . . 44
Menu Feature Descriptions . . . . . . . . . . . . . . . . . . . . . . . 48
Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Viewing Received Calls or Dialed Calls . . . . . . . . . . . . . 60
Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Viewing and Resetting Call Timers . . . . . . . . . . . . . . . . . 62
Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Viewing Entry Details . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Storing a Phonebook Entry. . . . . . . . . . . . . . . . . . . . . . . 66
Storing a PIN Code With the Phone Number . . . . . . . . . 68
Recording a Voice Name For a Phonebook Entry . . . . . 69
Dialing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . 70
Editing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . 71
Deleting a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . 72
Sorting the Phonebook List. . . . . . . . . . . . . . . . . . . . . . . 72
Synchronizing with TrueSync Software. . . . . . . . . . . . . . 73

7
Datebook
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Week View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Day View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Event View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Adding a Datebook Event . . . . . . . . . . . . . . . . . . . . . . . 76
Changing Event Information . . . . . . . . . . . . . . . . . . . . . 76
Copying an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Deleting an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Synchronizing with TrueSync Software . . . . . . . . . . . . . 78
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Turning the Radio On and Off . . . . . . . . . . . . . . . . . . . . 79
Tuning a Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Storing a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Selecting a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Sending and Receiving Calls With the Radio On . . . . . 80
Messages—Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Storing Your Voicemail Number . . . . . . . . . . . . . . . . . . . 82
Receiving a Voicemail Message . . . . . . . . . . . . . . . . . . 83
Listening to a Voicemail Message . . . . . . . . . . . . . . . . . 83
Turning Off the Voice Message Waiting Indicator . . . . . 83
Messages—Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Setting Up the Text Message Inbox . . . . . . . . . . . . . . . . 84
Receiving a Text Message. . . . . . . . . . . . . . . . . . . . . . . 85
Reading, Locking, or Deleting a Text Message . . . . . . . 85
Sending a Text Message . . . . . . . . . . . . . . . . . . . . . . . . 88
Sending a Quick Note Text Message. . . . . . . . . . . . . . . 90
Viewing the Status of Sent Text Messages . . . . . . . . . . 91
Ring Styles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Selecting a Ring Style . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Customizing a Ring Style . . . . . . . . . . . . . . . . . . . . . . . 92

8
Creating Alert Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Setting Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Standard Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Creating a Shortcut. . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Using Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Voice Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Recording a Voice Note . . . . . . . . . . . . . . . . . . . . . . . . 104
Viewing the Voice Notes List. . . . . . . . . . . . . . . . . . . . . 105
Playing a Voice Note . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Locking and Unlocking a Voice Note. . . . . . . . . . . . . . . 108
Deleting a Voice Note . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Micro-Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Starting a Micro-Browser Session . . . . . . . . . . . . . . . . 110
Interacting With Web Pages . . . . . . . . . . . . . . . . . . . . . 110
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Calculating Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Converting Currency . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Playing a Game . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Blackjack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Mindblaster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Paddleball . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Falling Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Video Poker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Adjusting Your Settings . . . . . . . . . . . . . . . . . . . . . . . . . 122
Reordering Menu Items . . . . . . . . . . . . . . . . . . . . . . . . 122
Customizing a Soft Key Function . . . . . . . . . . . . . . . . . 122
Hiding or Showing Location Information . . . . . . . . . . . . 123
TTY Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Hands-Free Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

9
Data and Fax Calls
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Making a Cable Connection . . . . . . . . . . . . . . . . . . . . 129
Synchronizing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Sending a Data or Fax Call . . . . . . . . . . . . . . . . . . . . . 131
Receiving a Data or Fax Call. . . . . . . . . . . . . . . . . . . . 132
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Assigning a New Code or Password . . . . . . . . . . . . . . 134
If You Forget a Code or Password . . . . . . . . . . . . . . . . 135
Locking and Unlocking Your Phone . . . . . . . . . . . . . . . 136
Locking and Unlocking Your Keypad . . . . . . . . . . . . . . 137
Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Programming Instructions . . . . . . . . . . . . . . . . . . . . . . 148
Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . 150
Additional Health and Safety Information . . . . . . . . . 152
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . 165
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Wireless Phone Safety Tips . . . . . . . . . . . . . . . . . . . . . 177

10
About This Guide
This user guide introduces you to the many features in your
Motorola wireless phone.
Navigating To a Menu Feature
Use the menu system to access your phone’s features. This
guide shows you how to select a menu feature as follows:
This example shows that you must press
M , scroll to and
select
Messages , then scroll to and select Create Message .
Optional Features
This label identifies an optional network or
subscription-dependent feature that may not be
offered by all service providers in all geographical
areas. Contact your service provider for more
information.
Optional Accessories
This label identifies a feature that requires an optional
Motorola Original™ accessory.
Find the Feature M > Messages
> Create Message

11
Safety and General
Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION.
READ THIS INFORMATION BEFORE USING YOUR PHONE.
The information provided in this document supersedes the general safety
information contained in user guides published prior to July 2000. For
information regarding radio use in a hazardous atmosphere please refer
to the Factory Mutual (FM) Approval Manual Supplement or Instruction
Card, which is included with radio models that offer this capability.
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
RF Operational Characteristics
Your phone contains a transmitter and a receiver. When it is ON, it
receives and transmits radio frequency (RF) energy. The phone operates
in the frequency range of 824 MHz to 849 MHz in analog and digital mode
and 1851.25 MHz to 1908.75 MHz in digital mode.
When you communicate with your phone, the system handling your call
controls the power levels at which your phone transmits. The output power
level typically may vary over a range from 0.0 watts to 0.60 watts in analog
mode and 0.0 watts to 0.30 watts in digital mode.
Exposure To Radio Frequency Energy
Your Motorola phone is designed to comply with the following national and
international standards and guidelines regarding exposure of human
beings to radio frequency electromagnetic energy:

12
• United States Federal Communications Commission, Code of
Regulations; 47 CFR part 2 sub-part J
• American National Standards Institute (ANSI) / Institute of Electrical
and Electronic Engineers (IEEE) C95. 1-1992
• Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999
Edition
• National Council on Radiation Protection and Measurements
(NCRP) of the United States, Report 86, 1986
• International Commission on Non-Ionizing Radiation Protection
(ICNIRP) 1998
• Ministry of Health (Canada) Safety Code 6. Limits of Human
Exposure to Radiofrequency Electromagnetic Fields in the
Frequency Range from 3 kHz to 300 GHz, 1999
•Australian Communications Authority Radiocommunications
(Electromagnetic Radiation-Human Exposure) Standard 1999
To assure optimal phone performance and make sure human exposure to
radio frequency electromagnetic energy is within the guidelines set forth
in the above standards, always adhere to the following procedures:
Portable Phone Operation and EME Exposure
Antenna Care
Use only the supplied or an approved replacement antenna.
Unauthorized antennas, modifications, or attachments could damage the
phone and may violate FCC regulations.
Do NOT hold the antenna when the phone is in use. Holding the
antenna affects call quality and may cause the phone to operate at a
higher power level than needed.
Phone Operation
When placing or receiving a phone call, hold your phone as you would a
wireline telephone. Speak directly into the microphone.

13
Body-Worn Operation
To maintain compliance with FCC/Health Canada RF exposure
guidelines, if you wear a phone on your body when transmitting, always
place the phone in a Motorola-supplied or approved clip, holder, holster,
case, or body harness for this product. Use of non-Motorola-approved
accessories may exceed FCC/Health Canada RF exposure guidelines. If
you do not use one of the Motorola-supplied or approved body-worn
accessories, and are not using the phone held in the normal use position,
ensure the phone and its antenna are at least one inch
(2.5 centimeters) from your body when transmitting.
Data Operation
When using any data feature of the phone, with or without an accessory
cable, position the phone and its antenna at least one inch
(2.5 centimeters) from your body.
Approved Accessories
For a list of approved Motorola accessories, visit our website at
www.mot.com .
Electromagnetic Interference/Compatibility
Note: Nearly every electronic device is susceptible to electromagnetic
interference (EMI) if inadequately shielded, designed, or otherwise
configured for electromagnetic compatibility.
Facilities
To avoid electromagnetic interference and/or compatibility conflicts, turn
off your phone in any facility where posted notices instruct you to do so.
Hospitals or health care facilities may be using equipment that is sensitive
to external RF energy.
Aircraft
When instructed to do so, turn off your phone when on board an aircraft.
Any use of a phone must be in accordance with applicable regulations per
airline crew instructions.

14
Medical Devices
Pacemakers
The Advanced Medical Technology Association recommends that a
minimum separation of 6 inches (15 centimeters) be maintained between
a handheld wireless phone and a pacemaker. These recommendations
are consistent with the independent research by, and recommendations
of, the United States Food and Drug Administration.
Persons with pacemakers should:
•ALWAYS keep the phone more than six inches (15 centimeters)
from your pacemaker when the phone is turned ON.
•NOT carry the phone in the breast pocket.
•use the ear opposite the pacemaker to minimize the potential for
interference.
•turn OFF the phone immediately if you have any reason to suspect
that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the
event of such interference, you may want to consult your hearing aid
manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if it is adequately shielded from RF energy. Your
physician may be able to assist you in obtaining this information.

15
Safety and General Use While Driving
Check the laws and regulations on the use of phones in the area where
you drive. Always obey them.
When using your phone while driving, please:
•give full attention to driving and to the road.
•use hands-free operation, if available.
•pull off the road and park before making or answering a call if driving
conditions so require.
Operational Warnings
For Vehicles With an Air Bag
Do not place a portable phone in the area over an air bag or in the air bag
deployment area. Air bags inflate with great force. If a portable phone is
placed in the air bag deployment area and the air bag inflates, the phone
may be propelled with great force and cause serious injury to occupants
of the vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a potentially explosive
atmosphere, unless the phone is a model specifically identified as being
“Intrinsically Safe.” Do not remove, install, or charge batteries in such
areas. Sparks in a potentially explosive atmosphere can cause an
explosion or fire resulting in bodily injury or even death.
Note: The areas with potentially explosive atmospheres referred to above
include fueling areas such as below decks on boats, fuel or chemical
transfer or storage facilities, areas where the air contains chemicals or
particles, such as grain, dust, or metal powders, and any other area
where you would normally be advised to turn off your vehicle engine.
Areas with potentially explosive atmospheres are often but not always
posted.

16
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn OFF your
phone when you are near electrical blasting caps, in a blasting area, or in
areas posted: “Turn off two-way radio.” Obey all signs and instructions.
Operational Cautions
Antennas
Do not use any portable phone that has a damaged antenna. If a
damaged antenna comes into contact with your skin, a minor burn can
result.
Batteries
All batteries can cause property damage and/or bodily injury such as
burns if a conductive material such as jewelry, keys, or beaded chains
touches exposed terminals. The conductive material may complete an
electrical circuit (short circuit) and become quite hot. Exercise care in
handling any charged battery, particularly when placing it inside a pocket,
purse, or other container with metal objects.

17
Getting Started
Getting Started
What’s in the Box?
Your wireless phone typically comes equipped with a
battery and a charger. Other accessory options can
customize your phone for maximum performance and
portability.
To purchase Motorola Original™ accessories, contact the
Motorola Customer Call Center at 1-800-331-6456 in the
United States or 1-800-461-4575 in Canada.
Installing the Battery
You must install and charge the battery to use your phone.
Your phone is designed to be used only with
Motorola Original batteries and accessories. We
recommend that you store batteries in their
protective cases when not in use.
Do This
1Remove the battery from its protective clear
plastic case.

18
Getting Started
Charging the Battery
New batteries are shipped partially charged. Before you
can use your phone, you need to install and charge the
battery, as indicated by the following instructions. Some
2If necessary, slide
down the battery
door release latch
and lift the door off
of the phone.
3Insert the battery,
printed arrows
first, into the top of
the battery
compartment and
push down.
4Replace the battery door.
Do This
Release
latch