Motorola CHARM 68000202552-B User manual

MOTOROLA CHARM with MOTOBLUR
GET ON TRACK

1Welcome
Welcome
MOTOROLA CHARM with MOTOBLUR
The CHARM’s compact design offers pocketability,
easy handling, and many of the smartphone features
its bulkier competitors are touting.
•Get access to thousands of apps on Android
Market™, and use pinch-to-zoom for browsing the
Web and photos.
•The 3MP camera has instant upload access to social
networks and image hosting sites.
•CrystalTalk™ PLUS filters noise and gives you great
voice quality.
•Get your corporate email pushed immediately to
you, and have easy access to your corporate
directory.
•View your messages and status updates from your
MOTOBLUR Happenings and Messages widgets.
Widgets can be moved and resized to further
personalize your seven home screen panels.
Caution: Before assembling, charging, or using your
phone for the first time, please read the important
legal and safety information packaged with your
product.
More
•Answers:Touch > My Device.
You can also flick your home screen left or right to
see the Getting Started and Tips & Tricks widgets.
•Updates:Phone updates, PC software, online help
and more at www.motorola.com/mycharm.
•MOTOBLUR:After you create a MOTOBLUR
account, open it at
www.motorola.com/mymotoblur.
• Accessories: Find accessories for your phone at
www.motorola.com/products.

2Welcome
Your phone
the important keys & connectors
Tip: Your phone can automatically switch to vibrate
mode whenever you place it face-down. To change
this, touch Menu > Settings > Sound & display >
Smart Profile: Face Down to Vibrate.
2:35
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James Somers
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Market
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Power
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screen.
Micro USB
Connector
Charge or
connect to
PC.
Microphone
Go back.
Press = sleep
Hold = power
Note: Your phone might look a little different.
Tip: To turn on or off the BACKTRACK™ touch pad on
the back of your phone, touch Menu > Settings >
Sound & display > BACKTRACK.
2:35
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Still recovering... too
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James Somers
Call me when
2 minutes ago
Kristine Kelley
Not even ready...
10 minutes ago
Market
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Delete
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Symbols
Space
Shift Scroll /
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Search
Press = text
Hold = voice
Message
Camera
Alternate
Touch pad on
back

3Contents
Contents
Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Touchscreen & keys . . . . . . . . . . . . . . . . . . . . . . . . . 6
Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Personalize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Apps & updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Social networking . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Tips & tricks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Photos & videos . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Memory card & file transfer . . . . . . . . . . . . . . . . . . 38
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Safety, Regulatory & Legal . . . . . . . . . . . . . . . . . . . 46
Let’s go
let’s get you up and running
Assemble & charge
Caution: Please read “Battery Use & Safety” on
page 46.
1SIM in 2MicroSD in (may
already be inserted)
3Battery in 4Cover on
5Charge up
3H

4Contents
Tip: To save battery life, see “Battery tips” on page 25.
Set up & go
Create or log into a MOTOBLUR account
to get your contacts, email, messages,
and status information, for all your
accounts, all in one place. Registration is
secure, and should only take a few minutes:
Note: This phone supports apps and services that use
a lot of data, so make sure your data plan meets your
needs. For details, contact your service provider.
1Tu r n o n .
2Select a language.
3Register or log in.
If you have not created a
MOTOBLUR account, you’ll
need to register: Enter your name, your current
email address (where MOTOBLUR can send
account information), and a new MOTOBLUR
password.
4Add your accounts to MOTOBLUR.
To add an account, touch it. Then, enter the user
name or email and password that you set up on that
account.
Tip: For more, or to add accounts anytime, go
to “Add account” on page 12.
5After you sign in, your
phone imports your
contacts from your SIM
card. To see your contacts,
touch Contacts.
Tip: To manually import contacts from the SIM card,
touch > Manage SIM card > Import SIM
card.
Your MOTOBLUR account
Only MOTOBLUR syncs contacts, posts, feeds,
messages, emails, photos and much more—from
sources like Facebook®, Twitter, MySpace, your work
email, Picasa™, and Photobucket®—and serves them
up just the way you want them. No opening and
closing apps and menus, it’s all front and center on
your home screen and throughout the entire phone, so
you can communicate anyway you like.
You can log into this account from a computer to
upload contacts, reset your password, get help, or
even locate your phone:
www.motorola.com/mymotoblur

5Contents
Turn it on & off
To turn on your phone, press
and hold Power on top of
your phone.
To turn off your phone, press
and hold Power , then
touch Power off in the menu that opens.
Wi-Fi® connect
If you want to use a Wi-Fi network for even faster
Internet access, press Menu > Settings >
Wireless & networks > Wi-Fi settings. Touch Wi-Fi
to search for and connect to wireless networks.
There’s more in “Connect Wi-Fi networks” on
page 37.
Cool content & more
Browse and download thousands of the coolest apps
on the planet from Android. On top of that, you get a
full HTML browser, so you can surf in style.
Download new apps with “Apps & updates” on
page 11. Your phone comes with a microSD memory
card installed—you can load it up with photos, videos,
and music from your computer using “Memory card &
file transfer” on page 38.
Note: Do not remove your memory card while your
phone is using it or writing files on it.
Security
Your contacts are backed-up on MOTOBLUR, so don’t
worry. Even if you lose your phone, MOTOBLUR can
help you find it or wipe it. And when you get your next
MOTOBLUR product, your stored info makes it a snap
to set up with just a username and password.
Of course, it doesn't stop there. There are plenty of
ways to protect your phone and your information,
in “Security” on page 41.

6Contents
Touchscreen & keys
a few essentials
Touchscreen
• Touch: Choose an icon or option.
• Touch & Hold: Open options.
•Drag:Scroll or move slowly.
•Flick:Scroll or move quickly.
•Pinch:Zoom in on maps, Web pages, or photos.
2:35
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James Somers
Call me when
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10 minutes ago
Market
2
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To zo o mpictures, Web pages, or maps, pinch two fingers
together or apart.
Touch to open.
Touch & hold to move
items (or open options,
in lists).
Drag or flick to open
panels (or scroll, in
lists).
If your screen goes to sleep, press Power .
In many apps, the touchscreen can switch from
portrait to landscape when you rotate your phone:
Press Menu > Settings > Sound & display >
Orientation.
BACKTRACK™ pad
You can also flick and
double-tap the square
touchpad on the back of
the display!
Tip: Double-tap to show
a focus icon that you
can move to select small links on Web pages. To turn
this touchpad on or off, press Menu > Settings >
BACKTRACK.
Menu, home, & back keys
Press Menu to open menu options in your home
screen, lists, and other places.
Press Home to close any menu or app and return
to the home screen. Press and hold Home to
show the last few apps you used, then touch an app to
open it. In the home screen, press Home to open
or close the app menu.
Press Back to go to the previous screen.

7Contents
Power & sleep key
Press and hold Power to
open a menu where you can
turn off sound (Silent mode),
network and wireless
connections (Airplane
mode), or the phone (Power
off).
To save your battery, prevent accidental touches, or
when you want to wipe smudges off your
touchscreen, put the touchscreen to sleep by
pressing Power . To wake up the touchscreen, just
press Power again.
To change how long your phone waits before the
screen goes to sleep automatically, press Menu >
Settings > Sound & display > Screen timeout.
Tip: To make the screen lock when it goes to sleep,
use “Screen lock” on page 42.
Volume keys
Press the volume keys on the side of the phone to
change the ring volume (in the home screen), or the
earpiece volume (during a call).
Home screen
quick access to the things you need most
Quick start: Home screen
The home screen gives you all your latest information
in one place. It’s what you see when you turn on the
phone or press Home from a menu.
Use the widgets, shortcuts and panels to see what’s
important to you—whether it’s home, work or play.
Use & change your home screen
On your home screen, shortcuts are icons that open
your favorite apps, Web bookmarks, contacts, mail
2:35
Browser
Still recovering... too
many parties!
James Somers
Call me when
2 minutes ago
Kristine Kelley
Not even ready...
10 minutes ago
Market
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Flick left or right to
open panels. Touch the
bar at the top to jump
to panels.
Phone Status
Open the app menu.
Widgets
Touch to open. Touch &
hold to move or delete.
Flick icons
down to see
notifications.

8Contents
labels, or music playlists. Widgets show you news,
weather, messages, and other updates.
Flick the home screen left or right to open other panels
of shortcuts and widgets.
•To open something, touch it. Press Home to
return to the home screen.
Tip: When you open a widget, touch Menu to
see any options or settings (you can choose
accounts for Messages, Happenings, or Calendar
widgets).
There’s more about social networking widgets in
“View account updates & features” on page 13 and
“Update your status” on page 13.
•To resize Motorola
widgets, touch and hold a
corner until you feel a
vibration, then drag.
•To add something or
change your wallpaper,
touch and hold an empty
spot until you see the Add
to Home screen menu.
You can add a folder to organize your shortcuts.
•To move or delete something, touch and hold it
until you feel a vibration, then drag it to another
Kristine Kelley
Not even ready to
go back to school
8
3pm
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spot, another panel, or the trash at the bottom of
the screen.
Search
To search, use a Search widget (if you have one on
your home screen), or just start typing—your phone
searches the Web, your apps, and your Contacts!
You can set SafeSearch to filter out explicit images
(Moderate) or explicit images and text (Strict). After
you do a voice search, just press Menu > Settings
> SafeSearch and choose a setting.
Phone status & notifications
At the top of the screen, icons on the left notify you
about new messages or events (flick the bar down for
details). Icons on the right tell you about phone status:
Bluetooth® active network (full signal)
GPS active network (roaming)
Wi-Fi® active GPRS (fast data)
downloading EDGE (faster data)
vibrate 3G (fastest data)
Text Search
Type, then touch.
Voice Search
Touch, then speak.

9Contents
Tip: To see today’s date, touch and hold the status
indicators.
silent flight mode
mute call battery (charging)
speakerphone active battery (full charge)
Google™ sync
active
alarm set
Personalize
add your personal touch
Widgets
To add a widget:
1Find an empty spot on your home screen where you
want to add a widget. You can flick left or right to
open other panels on your home screen.
2Touch and hold the empty spot until you see the
Add to Home screen menu.
3Touch Motorola widgets or Android widgets.
4Touch the type of widget. If necessary, enter the
widget settings.
Some widgets have settings you can change. Touch a
widget to open it, then press Menu .
Ringtones
To change your ringtone and notifications,
press Menu > Settings > Sound & display.
To use a song as a ringtone, touch > Music >
Songs, touch and hold the song name, then touch Use
as phone ringtone.
To set vibrate for messages, touch > Messaging
> Menu > Messaging Settings > Text
Messaging, Email, or Social Messaging.

10 Contents
Tip: For quick options, try Menu > Settings >
Sound & display > Double-Tap to Silence or Smart
Profile: Face Down to Vibrate.
Sounds
Display settings
features
set volume for media and videos
Menu > Settings > Sound & display > Media
volume
play tones when using dial pad
Menu > Settings > Sound & display > Audible
touch tones
play sound on screen selection
Menu > Settings > Sound & display > Audible
selection
clarify sound during calls
Menu > Settings > Call settings > Voice
Quality
features
set display brightness
Menu > Settings > Sound & display >
Brightness
Quick launch shortcuts
To set keyboard shortcuts to launch your favorite app,
press Menu > Settings > Applications > Quick
launch > Assign application.
To use a quick launch shortcut, hold Search while
you press the assigned key, like Search and Bto
launch the browser.
Date & time
Set date, time, time zone, and formats:
Find it: Menu > Settings > Date & time
Language & region
Set your menu language and region:
Find it: Menu > Settings > Language &
keyboard > Select locale
spin the screen
When you rotate the phone, the screen spins to stay
right-side-up. Menu > Settings > Sound &
display> Orientation
set animation
Menu > Settings > Sound & display >
Animation
features

11Apps & updates
Apps & updates
get the app you want
Quick start: Apps & updates
You can find all of your apps in one place. From the
home screen, just touch or press Home to open
and close the app menu.
Want more? No problem: To download more apps,
touch > Market.
Your phone can tell you when there’s an updated app
or other phone software. To install the update, just
follow the instructions on your screen.
Browse & install apps
Get all the fun games and cool apps you want! Android
Market™ provides access to applications developed by
developers worldwide, so you can find the app you
want. If you need help or have questions about
Android Market, press Menu > Help.
Find it: > Market
Scroll to and touch the app you want to install. Then,
touch Install (if app is free) or Buy.
Recent apps
Press and hold Home to see the last few apps you
used, then touch the app you want. Press Home to
return to the home screen.
Manage & restore apps
Find it: Menu > Settings > Applications >
Manage applications
Touch an app in the list, then touch Uninstall (for apps
you downloaded), Clear cache, or other options.
To reinstall apps from Android Market, touch >
Market > My downloads. Previously installed
apps are listed and available for download.
Update my phone
You can check, download, and install phone software
updates using your phone, or using your computer:
•Using your phone:
You may get an automatic notification of an available
update on your phone. Simply follow the
instructions to download and install.
To manually check for updates, press Menu >
Settings > About phone > System updates.
Your phone downloads any updates over your
mobile network. Remember, these updates can be
quite large (25MB or more) and may not be available

12 Social networking
in all countries. If you don’t have an unlimited data
plan, or mobile network updates are not available in
your country, you can update using a computer.
•Using your computer:
On your computer, go to
www.motorola.com/mycharm and check the
“Software” links. If an update is available, simply
follow the installation instructions.
Social networking
my life, your life
Add account
Note: You can add your Facebook, MySpace, Twitter,
or other accounts to your phone. If you don’t have
accounts, you can visit their Web sites to set them up.
Find it: > Accounts > Add account
To sign into your account, use the user name or email
and password that you set up on that account (the
same as on your computer).
When you sign into social networking accounts, you’ll
see your friends and contacts in your Contacts list,
and your status and updates can appear in Social
Status and Happenings widgets.
Twitter and MySpace messages will always appear
as “read” on your phone, but your phone notifies you
when you receive a new message. MySpace marks
your messages as “read” online.
For email accounts, see “Set up messaging” on
page 21.
Tip: To download updates faster, see “Connect Wi-Fi
networks” on page 37.

13Social networking
Update your status
After you add a social networking account, you can
update and see your current status in a Social Status
widget on your home screen.
To update your status, just touch your Social Status
widget and enter text. If you have more than one
account, you can use the pull-down menu to limit
which accounts are updated. When you open the
widget, a number on the right side means you have
unread status comments (touch it to open them).
To add a Social Status widget:
1Flick your home screen left or right to open the
panel you want. Touch and hold an empty spot to
open the Add to Home screen menu.
2Touch Motorola Widgets > Social Status. The
widget appears in the empty spot, and will show
your status the next time your phone updates from
the network.
View account updates & features
After you add a social networking account, you can see
and respond to friends’ updates with the Happenings
widget on your home screen. If you don’t see one, set
one up in “Widgets” on page 9.
After you touch the Happenings widget to open it:
•Touch a person’s name to open their info.
•Touch the widget title to open a list view.
•Touch to open the full update, then touch the
social network’s icon to open its Web site.
Note: Your network or other factors might affect the
speed of widget updates.
Edit & delete accounts
Find it: > Accounts
Touch and hold an account, then touch Open account
to edit it, or touch Remove account to remove it
(along with its contacts and messages).

14 Calls
Calls
it’s good to talk
Quick start: Calls
Find it: Dialer
You can tell your phone to pause, or wait for your
confirmation, when it dials a number. Just enter some
digits, then press Menu to add a pause or wait.
#
ABC
2
DEF
3
MNO
6
TUV
8
WXY
9
+
0
5
JKL
Call
GHI
4
*
PQRS
7
1
11:35
Active call 00:06
End call
SpeakerMute
Mobile [phone]
Not even ready to go back to
school
Kristine Kelley
Delete
Recent Calls
Call a number you
entered.
Search/Add Contacts
Call Timer
End Call
Hang up.
Enter numbers during a call.
Mute/Unmute
Speakerphone
During a call, press Menu to choose Hold, New
call, or Use Bluetooth, or to wake up the
touchscreen. Your touchscreen sleeps to avoid
accidental touches.
Tip: You can press Home or Back to hide the
call display. To reopen it, touch Dialer.
To clarify sound during calls, press Menu >
Settings > Call settings > Voice Quality
Make & answer calls
To make a call, touch Dialer, enter a number, then
touch Call.
Tip: To enter the international dialing code, touch and
hold . To add a pause or wait after numbers,
press Menu .
To answer a call, drag Answer to
the right (when your phone is
unlocked, Answer is just a touch
button).
You can also press Power to ignore the call, or
press a volume key to silence the ring.
End calls
Touch End call.
Note: When you hold
your phone to your ear,
Stretch to
Answer
Press Power/Lock button to ignore
End call
SpeakerMute

15Calls
the display goes dark to avoid accidental touches.
When you move your phone away from your ear, the
display lights up again.
Tip: You can press Home or Back to hide the
active call display. To reopen it, touch Dialer.
Speed dial
•To set up your speed dial list, touch Dialer >
Menu > Speed dial setup.
•To call a number in the list, touch Dialer, then
touch and hold the list number.
Handsfree
Note: Using a mobile device or accessory while
driving may cause distraction and may be illegal.
Always obey the laws and drive safely.
During a call:
•To use the speakerphone, touch Speaker.
•To use a Bluetooth® device, press Menu > Use
Bluetooth.
Mute & hold
During a call:
•To mute the current call, touch Mute.
•To put a call on hold, press Menu > Hold.
Enter numbers during a call
To enter numbers
during a call, touch ,
then touch the dial pad.
Recent calls
Find it: Dialer, then touch the Call Log icon on the
left.
•To send a text or other options, touch an entry.
•To call an entry, touch the green phone icon on the
right.
•To filter the list, touch the view name (like All calls)
at the top.
•To clear the list, press Menu .
Frequent calls
Find it: Dialer > Menu > Frequent
•To call a number, touch it.
•To send a text message, view a contact, add the call
to speed dial, or other options, touch and hold an
entry.
Conference calls
To start a conference call, call the first number. After
they answer, press Menu > New call and call the
End call
SpeakerMute

16 Calls
next number. When the next number answers,
press Menu > Join.
Your phone number
Find it: Menu > Settings > About phone >
Status > Phone number
Your caller ID
To hide your number from the people you call,
press Menu > Settings > Call settings >
Additional settings > Caller ID.
Call forwarding & waiting
You can forward calls all the time, or only when your
phone is busy, unanswered, or unreachable (not on the
network). To set call forwarding, press Menu >
Settings > Call settings > Call forwarding.
When you’re on a call and a second call comes in, Call
waiting lets you answer it by touching Answer. You
can turn off Call waiting, to send second calls straight
to your voicemail. To turn call waiting on or off, press
Menu > Settings > Call settings > Additional
settings > Call waiting.
Restrict outgoing calls
To restrict your phone so that it can only dial a few
numbers:
Find it: Menu > Settings > Call settings > Fixed
dialing number
•To turn fixed dialing on, touch FDN disabled.
•To add or delete the allowed numbers,
touch Manage FDN list.
TTY mode
Your phone can use an optional teletypewriter (TTY)
device, for people who are hard of hearing or have a
speech impairment.
1Plug the TTY device into the phone’s headset
connector.
2Press Menu > Settings > Call settings > TTY
mode and choose a TTY setting.
Emergency calls
Note: Your service provider programs one or more
emergency phone numbers (such as 911 or 112) that
you can call under any circumstances, even when your
phone is locked. Emergency numbers vary by country.
Your pre-programmed emergency number(s) may not
work in all locations, and sometimes an emergency
call cannot be placed due to network, environmental,
or interference issues.

17Contacts
1Touch Dialer (if your phone is locked,
touch Emergency Call or press Menu >
Emergency call).
2Enter the emergency number.
3Touch Call to call the emergency number.
Note: Your mobile device can use AGPS satellite
signals to help emergency services find you (see “GPS
& AGPS” on page 51).
Contacts
contacts like you’ve never had before
Quick start: Contacts
Find it: Contacts
To edit a contact, open it and press Menu > Edit.
Tip: To search the list, just type a name. When you
flick or drag this list, a scroll button appears on the
right. Drag the scroll button to move the list faster.
Import contacts from your SIM
Note: You might have already done this during “Set up
& go” on page 4.
James Somers
James Thiede
Cheyenne Medina
Contacts: A-Z
Contacts: All contacts
Touch to choose which
group to show.
Touch to view contact information. Touch & hold to send
email, delete, and more.
Add a contact.
Flick left or right to
change views.

18 Contacts
If you need to import the contacts from your SIM card,
touch > Manage SIM card > Import SIM card.
Call, text, or email contacts
Find it: Contacts
For Call, Send Text Message, Email, View contact,
or other options, touch and hold the contact.
To voice dial a contact, touch Dialer > Menu >
Voice dial, then say the contact name (you can only
voice dial a contact’s Home, Work, or Mobile
numbers).
View & use contacts
With a MOTOROLA CHARM with MOTOBLUR, you’ll
know what everybody’s up to and when. Every time
you pick up a call, check a message, or look up a
friend’s contact info, sure, you’ll see their name and
number, but you’ll see their social network status and
smiling face, too.
Find it: Contacts
•To filter the contacts by group (All, Facebook, and
so on) touch the filter name at the top.
Tip: To change which account provides the pictures
for your Contacts, from the home screen touch >
Accounts > Menu > Picture source.
•To change the list view, touch History (recently
used), A-Z (list without status), or Status (list with
status) at the bottom.
•To find a contact, just type the name.
Touch a contact to open their details. To start a call
or message, just touch their phone number or other
info. You can touch History, Info, or Happenings at
the bottom of the screen to see more.
•To send a contact’s details in a message or over a
Bluetooth connection, touch and hold the contact,
then choose Share contact.
Edit or delete contacts
Find it: Contacts
Touch the contact, then press Menu > Edit or
Delete. You can set a ringer, address, and other details
that will be saved on your phone and your MOTOBLUR
account.
Where are contacts edited or deleted? Your phone
edits the contacts in its memory, and also updates
your MOTOBLUR account. Your changes won’t affect
your SIM card.
Link contacts
You might have two Contacts for the same person;
maybe a Facebook friend who is also stored on your