Motorola V66 - Cell Phone - GSM User manual

1
Welcome
Welcome to the world of Motorola digital wireless
communications! We are pleased that you have chosen the
Motorola V™ Series 66 wireless phone.
EarpieceHeadset Jack
Insert headset
accessory for
hands-free use.
Status Light
See incoming call
and service status.
Volume Keys
Adjust earpiece
and ringer volume.
Smart Key
Select menu items,
make and end calls.
Voice Key
Record voice notes,
phonebook and
shortcut names.
Display
Microphone
Accessory
Connector Port
Insert charger and
phone accessories.
Power Key
Right Soft Key
Perform functions
identified by right
display prompt.
Menu Key
End Key
End phone calls,
exit menu system.
Left Soft Key
Perform functions
identified by left
display prompt.
Send Key
Make and answer
calls, view recent
dialled calls list.
4-Way
Navigation Keys
Scroll through
menus and lists,
set feature values.
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2
MOTOROLA, the Stylised M Logo and all other trademarks indicated as
such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off.
TrueSync, Sidekick, Starfish and the Stylised Starfish Logo are registered
trademarks of Starfish Software, Inc., a wholly owned independent
subsidiary of Motorola, Inc. All other product or service names are the
property of their respective owners.
© 2001 Motorola, Inc. All rights reserved. Printed in the EEC.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted
Motorola and third party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
reproduce the copyrighted software. Accordingly, any copyrighted
software contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to the
extent allowed by law. Furthermore, the purchase of the Motorola
products shall not be deemed to grant either directly or by implication,
estoppel, or otherwise, any licence under the copyrights, patents, or
patent applications of Motorola or any third party software
provider, except for the normal, non-exclusive, royalty-free licence to use
that arises by operation of law in the sale of a product.
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3
✂
Menu Map
Main Menu
• Recent Calls
• Received Calls
• Dialled Calls
•Notepad
• Call Times
• Call Cost
•ServiceDial
• Fixed Dial
• Phonebook
• Datebook
•QuickDial
•Radio
• Messages
•Voicemail
•TextMsgs
• Browser Alerts
•InfoServices
•QuickNotes
• Outbox
•Drafts
• Shortcuts
•VoiceNotes
• SIM Applications
•Browser
•Calculator
• Games
• Settings
(see next page)
Note:
This is the standard phone
menu layout. You or your service
provider may have changed the
menu layout or changed some
feature names. Not all features
may be available for all users.
For example, the
Radio
feature
on the main menu (left) is
displayed only when the optional
FM Stereo Radio Headset
accessory is plugged into the
accessory connector port on your
phone (see phone illustration,
page 1).

Change display zoom:
Press
M
, then
press and hold
M
Display my phone number:
Press
M#
Go to dialled calls list:
Press
N
Exit menu system:
Press
O
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4
✂
Settings Menu
• Ring/Vibrate
•Alert
•Alert Detail
•MyTones
•CallDivert
• Voice Calls
•FaxCalls
• Data Calls
•CancelAll
• Divert Status
• Phone Status
•MyTel.Numbers
• Credit Info/Available
•ActiveLine
• Battery Meter
• Other Information
• Browser Setup
• In-Call Setup
• In-Call Timer
• Call Cost Setup
• My Caller ID
• Talk and Fax
• Answer Options
• Call Waiting
•Security
• Phone Lock
• Lock Application
•FixedDial
• Call Barring
•SIMPin
• New Passwords
• Other Settings
• Personalise
• Main Menu
•Keys
•Greeting
•QuickDial
• Initial Setup
•TimeandDate
•1-TouchDial
• Auto Redial
• Backlight
• Status Light
•Zoom
•Scroll
•Animation
•Language
•BatterySave
•Contrast
•DTMF
•MasterReset
•MasterClear
•Network
•CarSettings
• Headset
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5
Contents
Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Safety and General Information. . . . . . . . . . . . . . . . . . . 10
Total Customer Satisfaction . . . . . . . . . . . . . . . . . . . . . . 18
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
What’s in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Installing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Receiving a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . 30
About Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Changing the Zoom Setting . . . . . . . . . . . . . . . . . . . . . . . 33
Status Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Volume Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Smart Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
4-Way Navigation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Making and Receiving Calls . . . . . . . . . . . . . . . . . . . . . . 38
Redialling a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using Automatic Redial . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Returning an Unanswered Call . . . . . . . . . . . . . . . . . . . . . 39
Dialling an Emergency Number . . . . . . . . . . . . . . . . . . . . 40
Entering Numbers in the Notepad . . . . . . . . . . . . . . . . . . 40
Muting the Ring or Vibrate Alert . . . . . . . . . . . . . . . . . . . 41
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6
Contents
Terminating an Incoming Call . . . . . . . . . . . . . . . . . . . . . 41
Dialling With Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . 42
Dialling With 1-Touch Dial . . . . . . . . . . . . . . . . . . . . . . . . 42
Dialling a Number In a Text Message . . . . . . . . . . . . . . . . 43
Additional Dialling Features . . . . . . . . . . . . . . . . . . . . . . . 44
Using Features While On a Call . . . . . . . . . . . . . . . . . . . 47
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Making a Conference Call . . . . . . . . . . . . . . . . . . . . . . . . 48
Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Additional On-Call Features . . . . . . . . . . . . . . . . . . . . . . . 50
Using the Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Navigating to a Feature . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Selecting a Feature Option . . . . . . . . . . . . . . . . . . . . . . . . 52
Entering Feature Information . . . . . . . . . . . . . . . . . . . . . . 53
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Choosing a Text Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Tap Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Symbol Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Predictive Text Entry with iTAP™ Software . . . . . . . . . . . 60
Menu Feature Descriptions. . . . . . . . . . . . . . . . . . . . . . . 65
Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Viewing the Received Calls or Dialled Calls List . . . . . . . . 78
Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Viewing and Resetting Call Timers . . . . . . . . . . . . . . . . . . 82
Viewing and Resetting Call Costs . . . . . . . . . . . . . . . . . . . 84
Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Fields in a Phonebook Entry Form . . . . . . . . . . . . . . . . . . 86
Storing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . 87
Recording a Voice Name For a Phonebook Entry . . . . . . . 89
Dialling a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . 90
Editing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . 91
Deleting a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . 92
Copying Phonebook Entries Between the Phone and SIM
Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Checking Phonebook Capacity . . . . . . . . . . . . . . . . . . . . . 96
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7
Contents
Synchronising with TrueSync Software . . . . . . . . . . . . . . . 97
Setting Up the Phonebook . . . . . . . . . . . . . . . . . . . . . . . . 97
Datebook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Week View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Day View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Event View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Storing a New Event . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Changing Event Information . . . . . . . . . . . . . . . . . . . . . 102
Copying an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Deleting an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Turning the Radio On and Off . . . . . . . . . . . . . . . . . . . . 105
Tuning a Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Storing a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Selecting a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Making and Receiving Calls With the Radio On . . . . . . . 106
Messages—Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Storing Your Voicemail Number . . . . . . . . . . . . . . . . . . . 108
Receiving a New Voicemail Message . . . . . . . . . . . . . . . 108
Listening to a Voicemail Message . . . . . . . . . . . . . . . . . . 109
Messages—Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Setting Up the Text Message Inbox . . . . . . . . . . . . . . . . 110
Receiving a Text Message . . . . . . . . . . . . . . . . . . . . . . . 112
Reading, Locking, or Deleting a Text Message . . . . . . . . 112
Sending a Text Message . . . . . . . . . . . . . . . . . . . . . . . . 114
Viewing the Status of SentText Messages . . . . . . . . . . . 116
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Standard Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
User-Settable Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . 117
Creating a Shortcut . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Using Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Voice Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Recording a Voice Note . . . . . . . . . . . . . . . . . . . . . . . . . 121
Viewing the Voice Notes List . . . . . . . . . . . . . . . . . . . . . 122
Playing a Voice Note . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
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8
Contents
Locking and Unlocking a Voice Note . . . . . . . . . . . . . . . 125
Deleting a Voice Note . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Micro-Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Starting a Micro-Browser Session . . . . . . . . . . . . . . . . . . 127
Interacting With Web Pages . . . . . . . . . . . . . . . . . . . . . . 128
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Calculating Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Converting Currency . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Selecting and Starting a New Game . . . . . . . . . . . . . . . . 132
Ending a Game . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Playing a Game . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Adjusting Your Settings . . . . . . . . . . . . . . . . . . . . . . . . 137
Ring/Vibrate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Call Diverting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Reordering Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . 147
Customising a Soft Key Function . . . . . . . . . . . . . . . . . . 147
Hands-Free Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Data and Fax Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Connecting Your Phone to an External Device . . . . . . . . 151
Sending a Data or Fax Call . . . . . . . . . . . . . . . . . . . . . . . 153
Receiving a Data or Fax Call . . . . . . . . . . . . . . . . . . . . . 154
Sending a Talk then Fax Call . . . . . . . . . . . . . . . . . . . . . 155
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Assigning a New Code or Password . . . . . . . . . . . . . . . . 156
If You Forget a Code or Password . . . . . . . . . . . . . . . . . 157
Locking and Unlocking Your Phone . . . . . . . . . . . . . . . . 158
Barring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Protecting the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . 160
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
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9
About This Guide
Using Your Phone’s Features
This user guide introduces you to the many features in your
Motorola Vphone.
Navigating To a Menu Feature
You can access many of your phone’s features through the menu
system. This guide shows you how to navigate to a specific menu
feature as follows:
The > symbol means that you should scroll to and select the
feature. This example shows that you must press M, scroll to and
select  , then scroll to and select   to
view the dialled calls list.
Optional Features
Features marked with this label are optional network,
SIM card, and/or subscription-dependent features.
These features may not be offered by all service
providers in all geographical areas. Contact your
service provider for information about availability.
Optional Accessories
Features marked with this label require the use of an
optional Motorola Original™ accessory.
Find the Feature
M>  
>  
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10
Safety and General
Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT
OPERATION.
READ THIS INFORMATION BEFORE USING YOUR PERSONAL
COMMUNICATOR.
The information provided in this document supersedes the
general safety information contained in user guides published
prior to this date. For information regarding radio use in a
hazardous atmosphere please refer to the Factory Mutual (FM)
Approval Manual Supplement or Instruction Card, which is
included with radio models that offer this capability.
RF Operational Characteristics
Your Personal Communicator contains a transmitter and a
receiver. When it is ON, it receives and transmits radio frequency
(RF) energy. The Personal Communicator operates in the
frequency range of 900 MHz to 1990 MHz and employs digital
modulation techniques.
When you communicate with your Personal Communicator, the
system handling your call controls the power level at which your
personal communicator transmits. The output power level
typically may vary over a range from 0.063 watts to 1.58 watts.
Exposure To Radio Frequency Energy
Your Motorola Personal Communicator is designed to comply
with the following national and international standards and
guidelines regarding exposure of human beings to radio
frequency electromagnetic energy:
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11
Safety and General Information
• United States Federal Communications Commission, Code
of Federal Regulations; 47 CFR part 2 sub-part J
• American National Standards Institute (ANSI) / Institute of
Electrical and Electronic Engineers (IEEE) C95. 1-1992
• Institute of Electrical and Electronic Engineers (IEEE) C95.1-
1999 Edition
• National Council on Radiation Protection and
Measurements (NCRP) of the United States, Report 86,
1986
• International Commission on Non-Ionizing Radiation
Protection (ICNIRP) 1998
• National Radiological Protection Board of the United
Kingdom 1995
• Ministry of Health (Canada) Safety Code 6. Limits of Human
Exposure to Radiofrequency Electromagnetic Fields in the
Frequency Range from 3 kHz to 300 GHz, 1999
• Australian Communications Authority
Radiocommunications (Electromagnetic Radiation - Human
Exposure) Standard 1999 (applicable to wireless phones
only)
To assure optimal performance and make sure human exposure
to radio frequency electromagnetic energy is within the
guidelines set forth in the above standards, always adhere to the
following procedures:
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12
Safety and General Information
Portable Personal Communicator
Operation and EME Exposure
Antenna Care
Use only the supplied or an approved replacement
antenna. Unauthorized antennas, modifications, or
attachments could damage the Personal Communicator and may
violate FCC and/or other applicable regulations.
DO NOT hold the antenna when the Personal
Communicator is “IN USE”. Holding the antenna affects call
quality and may cause the Personal Communicator to operate at
a higher power level than needed.
Phone Operation
The Personal Communicator is designed to be used with a
headset for talking and listening. The Personal Communicator
can also be placed inside the holster, then the holster can be
clipped onto your belt, pocket, purse, or other apparel and used
with the headset.
Body-worn Operation
To maintain compliance with FCC RF exposure guidelines, if you
wear the Personal Communicator on your body when
transmitting, always place the Personal Communicator in a
Motorola supplied or approved clip, holder, holster, case,
or body harness. Use of non-Motorola-approved accessories
may exceed FCC RF exposure guidelines. If you do not use a
body-worn accessory, ensure the antenna is at least one
inch (2.5 cm) from your body when transmitting.
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13
Safety and General Information
Approved Accessories
For a list of approved Motorola accessories, look in the accessory
section of this manual.
Electromagnetic Interference/
Compatibility
Nearly every electronic device is susceptible to electromagnetic
interference (EMI) if inadequately shielded, designed or
otherwise configured for electromagnetic compatibility.
Facilities
To avoid electromagnetic interference and/or compatibility
conflicts, turn off your Personal Communicator in any facility
where posted notices instruct you to do so. Hospitals or health
care facilities may be using equipment that is sensitive to
external RF energy.
Aircraft
When instructed to do so, turn off your Personal Communicator
when on board an aircraft. Any use of a Personal Communicator
must be in accordance with applicable regulations per airline
crew instructions.
Medical Devices

The Health Industry Manufacturers Association recommends that
a minimum separation of 6 inches (15 centimeters) be maintained
between a handheld wireless phone and a pacemaker. These
recommendations are consistent with the independent research
by, and recommendations of, Wireless Technology Research.
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14
Safety and General Information
Persons with pacemakers should:
• ALWAYS keep the Personal Communicator more than six
inches (15 centimeters) from their pacemaker when the
Personal Communicator is turned ON.
• not carry the Personal Communicator in the breast pocket.
• use the ear opposite the pacemaker to minimize the
potential for interference.
• turn the Personal Communicator OFF immediately if you
have any reason to suspect that interference is taking place.

Some digital wireless phones may interfere with some hearing
aids. In the event of such interference, you may want to consult
your hearing aid manufacturer to discuss alternatives.

If you use any other personal medical device, consult the
manufacturer of your device to determine if it is adequately
shielded from RF energy. Your physician may be able to assist
you in obtaining this information.
Safety and General
Use in Vehicles
Check the laws and regulations on the use of phones in your
vehicle. You are advised to always obey them.
When using your Personal Communicator in a vehicle, please:
• Use hands-free operation, if available.
• Pull off the road and park before making or answering a
call.
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15
Safety and General Information
Operational Warnings
For Vehicles with an Air Bag
Do not place the Personal Communicator in the area over an air
bag or in the air bag deployment area. Air bags inflate with
great force. If the Personal Communicator is placed in the air bag
deployment area and the air bag inflates, the Personal
Communicator may be propelled with great force and cause
serious injury to occupants of the vehicle.
Potentially Explosive Atmospheres
Turn off your Personal Communicator prior to entering any area
with a potentially explosive atmosphere, unless it is especially
qualified for use in such areas as “Intrinsically Safe” (for
example, Factory Mutual, CSA, or UL Approved). Do not remove,
install, or charge batteries in such areas. Sparks in a potentially
explosive atmosphere can cause an explosion or fire resulting in
bodily injury or even death.
The areas with potentially explosive atmospheres referred to
above include fueling areas such as below decks on boats, fuel or
chemical transfer or storage facilities, areas where the air
contains chemicals or particles, such as grain, dust or metal
powders, and any other area where you would normally be
advised to turn off your vehicle engine. Areas with potentially
explosive atmospheres are often but not always posted.
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn off
your Personal Communicator when you are near electrical
blasting caps, in a blasting area, or in areas posted: “Turn off
two-way radio”. Obey all signs and instructions.
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16
Safety and General Information
Operational Cautions
Antennas
Do not use the Personal Communicator if it has a damaged
antenna. If a damaged antenna comes into contact with your
skin, a minor burn can result.
Batteries
All batteries can cause property damage and/or bodily injury
such as burns if a conductive material such as jewelry, keys, or
beaded chains touch exposed terminals. The conductive material
may complete an electrical circuit (short circuit) and become
quite hot. Exercise care in handling any charged battery,
particularly when placing it inside a pocket, purse, or other
container with metal objects.
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17
Safety and General Information
European Union Directives Conformance
Statement
Hereby, Motorola declares that this product is in compliance
with
•The essential requirements and other relevant
provisions of Directive 1999/5/EC
•All other relevant EU Directives
The above gives an example of a typical Product Approval Number.
You can view your product's Declaration of Conformity (DoC) to
Directive 1999/5/EC (the R&TTE Directive) at www.motorola.com/
rtte - to find your DoC, enter the Product Approval Number from
your product's label in the "Search" bar on the Web site.
IMEI: 350034/40/394721/9
0168
Type: MC2-41H14
Product
Approval
Number
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18
Total Customer Satisfaction
At Motorola, Total Customer Satisfaction is a top priority. If you
have a question, a suggestion or a concern about your Motorola
Cellular Phone, Motorola wants to hear from you.
For e-mail queries contact: [email protected].mot.com
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19
Warranty Information
Motorola guarantees you, the original purchaser, the Personal
Communicator and accessories which you have purchased from
an authorised Motorola dealer (the “Products”), to be in
conformance with the applicable Motorola specifications current
at the time of manufacture for a term of [1] year from date of
purchase of the Product(s) (WarrantyTerm).
You must inform Motorola of the lack of conformity to the
applicable specifications of any of the Products within a period
of two (2) months from the date on which you detect a defect in
material, workmanship or lack of conformity and in any event
within a term not to exceed the WarrantyTerm, by submitting
the Product for service to Motorola. Motorola shall not be bound
by Product related statements not directly made by Motorola.
A list of the Motorola Call Centre numbers is enclosed with this
Product.
During the Warranty term, Motorola will, at its discretion and
without extra charge, as your exclusive remedy, repair or replace
your Product which does not comply with this warranty; or failing
this, to reimburse the price of the Product but reduced to take
into account the use you have had of the Product since it was
delivered. This warranty will expire at the end of the Warranty
Term.
This is the complete and exclusive warranty for a Motorola
Personal Communicator and accessories and in lieu of all other
warranties, terms and conditions, whether express or implied.
Where you purchase the product other than as a consumer,
Motorola disclaims all other warranties, terms and conditions
express or implied, such as fitness for purpose and satisfactory
quality.
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Warranty Information
In no event shall Motorola be liable for damages nor loss of data
in excess of the purchase price nor for any incidental special or
consequential damages* arising out of the use or inability to use
the Product, to the full extent such may be disclaimed by law.
This Warranty does not affect any statutory rights that you may
have if you are a consumer, such as a warranty of satisfactory
quality and fit for the purpose for which products of the same
type are normally used under normal use and service, nor any
rights against the seller of the Products arising from your
purchase and sales contract.
(*)including without limitation loss of use, loss of time, loss of
data, inconvenience, commercial loss, lost profits or savings.
How to get Warranty Service
In most cases the authorized Motorola dealer which sold and/or
installed your Motorola Personal Communicator and original
accessories will honor a warranty claim and/or provide warranty
service. Alternatively, for further information on how to get
warranty service please contact either the customer service
department of your service provider or Motorola’s call centre at
the telephone numbers below for your country.
In order to claim the warranty service you must return the
Personal Communicator and/or accessories in question to
Motorola. Please avoid leaving any supplementary items like SIM
cards. The Product should also be accompanied by a label with
your name, address, and telephone number; name of operator
and a description of the problem. In the case of vehicular
installation, the vehicle in which the Personal Communicator is
installed should be driven to the Authorized Repair Centre, as
analysis of any problem may require inspection of the entire
vehicular installation.
In order to be eligible to receive warranty service, you must
present your receipt of purchase or a comparable substitute
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