Motorola cricket razr User manual

User Guide

Your phone is designed to make it easy for you to access a wide variety of content. For your
protection, we want you to be aware that some applications that you enable may involve the location
of your phone being shared. For applications available through Cricket, we oer privacy controls that
let you decide how an application may use the location of your phone and other phones on your
account. However, the Cricket privacy tools do not apply to applications available outside of Cricket.
Please review the terms and conditions and the associated privacy policy for each location-based
service to learn how location information will be used and protected. In addition, your Cricket phone
may be used to access the internet and to download, and/or purchase goods, applications, and
services from Cricket or elsewhere from third parties. Cricket provides tools for you to control access
to the Internet and certain Internet content. These controls may not be available for certain devices
which bypass Cricket controls.
© 2023 Cricket Wireless LLC. All rights reserved. Cricket and the Cricket logo are registered
trademarks under license to Cricket Wireless LLC.

Content
Hot topics
Get Started
First look
External display
Flex view
eSIM
Insert the SIM card
Power on and o
Sign in
Connect to Wi-Fi
Choose one or more profiles
Check your battery charge level
Copy data from your old phone
Navigate your phone
Improve battery life
Take care of your phone
Learn the basics
What’s new in Android 13
External display basics
Home screen
Help & more
Search
Notifications
Volume
Do not disturb
Lock screen
Quick settings
Speak
Gestures
Picture-in-Picture
Personalize your phone
Redecorate your home screen
Redecorate your external
display
Add accounts to your personal
or work profile
Add another user
Discover Moto
Digital wellbeing & parental
controls
Apps
Add and update apps
Phone
Messages
Chrome™
Camera
Photos
Gmail
Meet
Moto
Family Space
Calendar
More apps
Connect, share, pay & sync
Connect with Wi-Fi
Mobile network
Connect with Bluetooth wireless
Connect with Ready For
Connect to your car
Pay with your phone
Share files with your computer
Virtual Private Network (VPN)
Share your data connection by
USB cable
Share files with Nearby Share
Print
Sync to the cloud
Cast to a TV
Airplane mode
Protect your phone
Security
Privacy
Google privacy & security
App pinning
Backup & restore
App safety
Data usage
Troubleshoot your phone
Restart or remove an app
Restart your phone
Check for software update
Reset
Free up storage
Stolen phone
Find the IMEI number
Accessibility
Create a shortcut
Make your phone speak
Speak to your phone
Change your phone’s display
Change your phone’s sounds
Hearing aids (U.S. only)
Get more help
Where is my legal, safety &
regulatory information?
Service & repairs
Copyright & trademarks

Hot topics
Hot topics
Tip: Take a tour of your phone’s great features. Swipe up from the home screen and tap the Moto
folder > Moto > > Razr Tips > Take a tour. Or, tap the floating icon if it appears on your
screen.
»What’s new in Android 13
»Personalize your phone
»External display
»Flex view
»External display basics
»Redecorate your external display
»Quick settings
»Navigate your phone
»Add and update apps
»Camera
»Moto
»Protect your phone
»Speak
»Connect to Wi-Fi
»Connect with Bluetooth wireless
»Connect with Ready For
»Sync to the cloud
Tip: To view all of these topics on your phone, swipe up from the home screen and tap Settings >
Help. For FAQs and other phone support, visit www.motorola.com/support.
To view the SAR and/or PD values for your phone, visit www.motorola.com/sar.
This product meets the applicable national or international RF exposure guidance (SAR
guideline) when used normally against your head or, when worn or carried, at a distance of 5
mm from the body. To meet RF exposure guidelines during body-worn operation, the device should

Hot topics
be positioned at least this distance away from the body. The SAR guideline includes a considerable
safety margin designed to assure the safety of all persons, regardless of age and health.
To view additional information, visit www.motorola.com/rfhealth.
Caution: Before using your phone, please read the legal information. Swipe up from the home screen
and tap Settings > About phone > Legal information.

Get Started
Get Started
First look
Let’s get started. We’ll guide you through startup and tell you a bit about your phone’s features.
Phone open
Phone hardware buttons: top right are Volume up and down keys, middle right is Power button. Bottom middle is charging port and headset jack. On screen, top middle is front camera. Navigation icons are along the bottom.
1 Protect your main screen: Please do not remove the attached screen protector or use third
party screen protectors. Doing so will void the device warranty. See Take care of your phone.
Tue,
Apr
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3
Assistant PhotosPlay StoreGoogle
Cricket
Earpiece/Speaker
Microphone
Microphone
Power
Button/
Fingerprint
Sensor
/
Volume
Buttons
Main
Screen
1
(see “Take
care of
your phone”)
Front
Camera
SIM Card
Tray
SpeakerMicrophone

Get Started
Note: Certain apps and features may not be available in all countries.
Phone back
Phone back: top left are cameras and below these is the flash and proximity sensor. Right is the external display. Bottom center is NFC Touchpoint and Wireless Charging Area.
2Wireless charging: Charge your phone using a Qi-certified wireless charger (sold separately). See
Check your battery charge level for more details.
3Use a digital headset: To use a digital headset, you’ll need one with a USB-C connector. If using a
3.5mm headset, you’ll need a 3.5mm to USB-C digital headset adapter to connect it. Headset and
adapter may be sold separately.
Proximity
Sensor
Flash
Ultra-wide/
Macro
Camera
Main Camera
External
Display
NFC
Touchpoint
Wireless
Charging
Area
2
USB-C®/Charger/Digital Headset Jack
3

Get Started
Power button & fingerprint sensor
Choose from these options:
» Power on/o: Press the Power and Volume Up buttons at the same time, then tap Power o.
When your phone is o, press and hold the Power button to turn it on.
» Sleep/Wake up: To conserve battery power and prevent accidental touches, put the touchscreen
to sleep by pressing the Power button. Press it again to wake it up.
» Unlock: Unlock your phone by tapping the fingerprint sensor. See Protect your phone to set up
the fingerprint sensor.
» Open camera: Quickly open your camera by double pressing the power button. You’ll need Double
press power key turned on. See Gestures.
» Restart: To restart your phone, press the Power and Volume Up buttons at the same time, then tap
Restart. See Restart your phone.
Tip: If your phone becomes unresponsive, press and hold the Power button until the screen goes
dark and your phone restarts.
» Google Assistant: Press and hold the Power button to launch the Google Assistant, then speak a
command or ask a question. For more about this feature, see The Google Assistant™.
Note: To add security to your phone, see Protect your phone.
Volume buttons
To turn volume up or down:
» Media volume: Press the volume buttons when your phone is not ringing, or during a song or
video, to adjust media volume.
» Call volume: Press the volume buttons during a call.
» Ring volume: Press a volume button, then tap and slide the Ring volume bar. Press a volume
button when your phone is ringing to silence a call.
» Notification volume: Press a volume button, then tap and slide the Notification volume bar.
» Alarm volume: Press a volume button, then tap and slide the Alarm volume bar.
» App volume: To set the volume for an app, see Set app volume.
Tip: Tap > Settings to see all Sound & vibration controls. Or tap Done. For more on volume
control, see Volume.

Get Started
External display
You can do important tasks without even opening your phone using the external display. See External
display basics and Redecorate your external display.
Topic Location
Notifications Read and interact with your
notifications.
Notifications
Calls Take calls. Manage calls with the external display
Camera Take selfies and more. Take selfies (phone closed)
Take videos (phone closed)
Recorder Record audio. Recorder
Calendar See Calendar events. Calendar
Contacts Start a call to a favorite contact. Manage calls with the external display
Music Control your music. Play music on the external display
Weather See weather forecasts. External display basics
Timer Set countdown timers. Clock
Tip: To turn on the Google Assistant so you can use voice commands, see The Google Assistant™.
Flex view
Use Flex view to stand your phone on its own at multiple angles, giving you new ways to interact,
capture, and create. Position your phone like a laptop, stand, or tent for dierent experiences. Try

Get Started
dierent positions when taking photos and videos, or just viewing time and weather.
Graphic showing dierent positions your phone can be used in.
eSIM
Your phone may have an eSIM (embedded SIM card) in addition to the physical SIM card. With an
eSIM, you don’t have to worry about inserting it as it’s already in the phone.
Contact your service provider for details if you want to activate and use your eSIM.
Insert the SIM card
To activate phone service, you might need to insert a SIM card, or this may have been done for you.
Note: Make sure you use the correct size SIM card and don’t cut the SIM card.

Get Started
1 Insert the SIM tool into the SIM tray hole to pop out the tray. To avoid damage to the phone, only
use the SIM included in the box or provided to you by Cricket.
Tip: Refer to the diagram below for tray and hole location.
2 Insert the SIM card with the gold contacts down, then gently push the tray into the slot.
SIM card insert graphic. Make sure the SIM card is inserted correctly.
Power on and o
Press and hold the Power button to turn it on, then follow the prompts to get started.
Power on graphic. Press and hold the Power button until the screen lights up.
Nano SIM

Get Started
Press the Power and Volume Up buttons at the same time, to turn it o.
Power o graphic. Press and hold the Power and Volume Up buttons at the same time to turn it o.
Tip: You can adjust settings, if you want to only press and hold the Power button (instead of the
Power and Volume Up buttons) to turn o the phone. See Gestures.
Sign in
If you use Gmail™, you already have a Google™ account—if not, you can create an account during set
up. Signing into your Google account lets you access, sync, and backup your stu. You can see your
Google apps, contacts, calendar, photos, and more.
To make sure your apps are up-to-date, see Add and update apps.
Tips
» To add, edit, or delete accounts, swipe up from the home screen and tap Settings > Passwords
& accounts.
» To set up email accounts, see Gmail.
» For help with your Google account, visit www.google.com/accounts.
Connect to Wi-Fi
For faster Internet access and to conserve mobile data use, swipe the status bar down. Press and hold
Wi-Fi, then choose a Wi-Fi network. For full instructions, see Connect with Wi-Fi.
Note: This phone supports apps and services that may use a lot of data, so make sure your data plan
meets your needs. Contact your service provider for details.
Volume up Volume up

Get Started
Choose one or more profiles
You can set up more than one profile on your phone, such as Work and Personal profiles, and add
apps and features to each profile. For example, you can add business related apps to your Work
profile, and keep social media and gaming apps in your Personal profile.
Note: Some apps may have slightly dierent features depending on which profile it’s connected to.
For details on how to add accounts to dierent profiles, see Add accounts to your personal or work
profile.
Check your battery charge level
Now is a good time to check if your phone needs to be charged. Swipe down on the home screen to
show battery charge level.
USB-C
Charge phone graphic. Plug in a charger to charge your phone fully.
Charge your phone using a compatible Motorola charger (may be sold separately). Use of other
chargers is not recommended. Insert the charging cable into the charging port (see First look for
port location). Plug the other end into a power receptacle.
Charge your phone (see First look for wireless charging area) using a Qi-certified wireless charger
(may be sold separately).
Caution: Chargers that do not comply with applicable national standards may be unsafe, with risk of
death or injury, and may cause slow charging, product damage, or reduced device performance. To
view applicable standards and to learn more, visit www.motorola.com/device-legal.

Get Started
Copy data from your old phone
During phone set up, you were asked if you wanted to copy data from your old phone to your new
phone. If you skipped this you can do it now:
1 Make sure both phones are fully charged and turned on.
2 On your new phone, swipe down from the home screen. In the notification panel, tap Android
Setup > Continue Setup Wizard, then follow the steps to finish data transfer.
Note: Both phones should be connected to the same Wi-Fi network.
Navigate your phone
Explore by touch
Use your fingers to find your way around:
» Tap: Choose an icon or option.
» Touch and hold: See more options.
» Drag: Move items on the home screen.
» Swipe: Scroll through lists or between screens.
» Pinch or double-tap: Zoom in and out on websites, photos, and maps.
» Twist: Twist a map with two fingers to rotate it, and slide two fingers up to tilt it.
» Split screen: Tap , then tap the icon at the top of the screen and tap Split top. Not all apps
will work in split screen. To close the split screen, drag the dividing line to the top or bottom of the
screen.
» Menus: When you see , or , you can tap it to open options for the current screen.
» Close Keyboard: To close a keyboard, tap .
Tip: To quickly open Settings, swipe down twice on the status bar and tap .
System navigation
Navigate using either gestures or buttons on the screen.

Get Started
Navigation buttons
Find it: Swipe up from the home screen and tap Settings > Gestures >System navigation >
3-button navigation
» Back: Tap Back to go to the previous screen.
» Home: Tap Home to return to the home screen.
» Recents: Tap Recents to see your recent apps, and tap an app to reopen it. Double-tap to
quickly switch between the recently used two apps. To remove an app from the recent list, swipe it
up. To scroll the list, swipe right or left.
» Google Assistant: Touch and hold Home to launch the Google Assistant. Learn more about The
Google Assistant™.
Navigation bar
Find it: Swipe up from the home screen and tap Settings > Gestures >System navigation >
Gesture navigation
» Go to the home screen: Swipe up from the bottom of the screen.
» See recent apps: Swipe up from the bottom of the screen and hold. Tap an app to reopen it. Tap
the app icon to see app info or split the screen.
» Go back a screen: Swipe toward the middle of the screen from the left or right edge.
» Switch between apps: Swipe left or right on the navigation bar.
» Launch the Google Assistant: Swipe up diagonally from the bottom corner of the screen to launch
the Google Assistant. Learn more about The Google Assistant™.
Improve battery life
Your phone processes tons of information. Depending on what apps are in use, your phone may use a
lot of power.
When your phone is not in use for a period of time, unnecessary background processes are shut
down to optimize battery life.
» To see what’s using up battery power, swipe up from the home screen and tap Settings >
Battery > Battery usage.

Get Started
» To help improve battery life, swipe up from the home screen and tap Settings > Battery >
Battery Saver, then tap the switch next to Use Battery Saver to turn it on. When on, your phone’s
display changes to dark theme. Tap Set a schedule and select Based on percentage to
automatically turn on Battery Saver when the battery reaches a percentage you set. Turn on the
switch next to Turn o when charged, Battery Saver will automatically turn o when your phone
is more than 90% charged.
» To limit battery use for apps that you don’t use often, swipe up from the home screen and tap
Settings > Battery > Adaptive Battery, and turn it on.
» To extend battery life by managing apps runing in the background, swipe up from the home screen
and tap Settings > Battery > Background app use, and turn it on.
» Your phone learns your behavior using AI, and saves battery life by limiting the use of background
apps when your phone is inactive, swipe up from the home screen and tap Settings > Battery,
then tap the switch next to Optimize battery while inactive to turn it on.
» To charge more eciently and keep your battery healthy, swipe up from the home screen and tap
Settings > Battery > Optimized charging, and turn it on.
» To protect your battery from being overcharged, swipe up from the home screen and tap
Settings > Battery > Overcharge protection, and turn it on.
» To receive a notification when your phone isn't charging optimally on your wireless charging stand,
swipe up from the home screen and tap Settings > Battery > Slow charging notification, and
turn it on.
» To show battery percentage in status bar, swipe up from the home screen and tap Settings >
Battery, then tap the switch next to Battery percentage to turn it on.
Battery Tips
To save even more battery life between charges, you could reduce:
» Widgets that stream information to your home screen, like news or weather.
» Unused accounts: Swipe up from the home screen and tap Settings > Passwords & accounts.
» Recording or streaming videos or music.

Get Started
Take care of your phone
To guarantee your warranty service and ensure you have a satisfying phone experience, please
care for your phone as follows:
Don’t use third-party screen protectors. Your phone comes with a Motorola-developed screen
protector customized to Razr’s unique foldable design. The Motorola screen protector is of
superior quality and preserves the predicted service life of your phone. In contrast, using
third-party screen protectors may reduce your phone’s screen sensitivity, cause the main
screen to become unresponsive, damage the screen, or cause other touch screen problems.
In such cases, Motorola reserves the right to evaluate the situation and decide whether to
provide you with free-of-charge warranty service during the remaining warranty period.
Contact an authorized Motorola service center if your screen protector has air bubbles,
warps, or separates from the main screen during use. We may replace the screen protector
because a compromised screen protector can damage the main screen and shorten the
service life of the phone.
Only replace your screen protector with Motorola-approved service personnel who use
professional equipment. Don’t replace the screen protector in service centers that Motorola
doesn’t authorize or try to remove or replace the screen protector yourself. This may damage
the main screen and void the warranty.
Take care not to physically damage your phone. Don’t puncture or apply excessive force to
the main screen with a hard or sharp object while carrying your phone. Before closing the
phone, always ensure that there are no obstructions between the screens or hinges. Items
such as cards, coins, keys, and other objects can damage your screen or prevent your phone
hinge from closing properly. Don’t use excessive force to press the middle area of the screen.
Avoid exposing your phone to water, coee, or other liquids. Also, don’t expose your phone
to tiny pieces of debris, such as grit.
Important: This product contains magnets. Always keep products with magnets more than
20cm. (8 in.) from medical devices, such as pacemakers, internal cardio defibrillators, or other
devices that can be aected by a magnetic field. Also, keep away from credit cards, ID cards,
and other media that use magnetically encoded information.
Reminder: The crease at the bend on the main screen and the faint noise you may hear while
flipping open the phone are part of the design and do not impact product durability.

Get Started
Tips
» Restart your phone each morning to keep it running optimally.
» When you’re near water, consider using a Bluetooth speaker to listen to music from your phone
while keeping it safe. For more, see Connect with Bluetooth wireless.
» Hold your phone firmly when using gestures to open the camera or to turn the flashlight on/o.
For more, see Gestures.
» Don’t leave your phone in a hot car on a sunny day. If you do accidentally do this, let your phone
cool o before powering up.
Prevent water damage
Your phone is water and splash resistant, but not completely waterproof. Avoid exposing your phone
to pressurized water, salt water or liquids other than fresh water, and do not intentionally submerge it
in any liquid. Water and splash resistance are not permanent, and the protection performance may
continue to decline due to daily use. Liquid damage is not covered by your warranty.
To prevent water damage to your phone:
» Do not expose your phone to pressurized water, salt water or liquids other than fresh water.
» Dry your phone and ports thoroughly with a soft, clean cloth.
» Don’t try to charge your phone when it’s wet.
» Don't drop, puncture, or scratch your phone, as this could damage the water repellent features.
Clean your phone
To disinfect your phone:
» Use wipes or cloths moistened with isopropyl alcohol with a concentration of 70% (specific for
electro-electronic products).
» It is recommended that you turn your phone o to clean it.
» Avoid moisture in the phone’s openings, including the charging port, headset jack, microphones,
and speakers.
» Do not immerse the phone in cleaning agents, and do not use cleaning materials that contain
bleach or abrasive agents.
» Do not use sprays directly on the screen.

Learn the basics
Learn the basics
What’s new in Android 13
Your phone has some new features and a few enhancements.
Apps need your permission to send notifications (see Notifications) and the app language can be
changed (see Change app language). Your media player shows album artwork and a dancing
playback bar, on full display. More colors and themed icons let you personalize even more (see
Personalize). A consolidated Security & privacy settings page helps you better protect your device
and data (See Security and Privacy).
Motorola has increased security, privacy and added Moto Secure to keep your phone and information
safer. Create a safe space on your phone where kids can learn and play with the new Family Space
app. The Moto app adds a sidebar and press and hold the power button to launch the Google
Assistant (see Gestures).
External display basics
Use the external display to see notifications, take selfies, control your music, and more, all without
ever opening your phone.
External home screen. Swipe down to access quick settings. Swipe up to view notifications. Swipe left and right to switch between dierent panels such as weather, recorder, contacts, media, calendar, and timer.
Tips
» Access quick settings: Swipe down from the top of the external display for quick access to a few
of the most commonly used settings, such as Wi-Fi, Bluetooth, brightness, and other settings.
» See notifications: Swipe up to preview notifications. Tap the notification bar to view your
notifications. For details, see Notifications.
Swipe up to
view notifications.
Swipe down to access
quick settings.
Swipe left or right
to switch through
contacts, calendar,
and more.

Learn the basics
» Manage panels: Swipe left or right to switch panels. Flip open your phone, touch and hold an
empty spot on the main screen, tap External display setting > Panels, add or remove panels from
the external display by turning the switch on or o. (does not remove the app from your phone).
» Check time and date: Gently nudge your phone to see the date and time on the external display.
» See weather forecasts: To show temperature and weather conditions for current location or a city
on the external display. Flip open your phone, on the main screen, tap in the weather widget or
the current weather conditions icon to add a location, or turn Current location on.
Weather and time widget showing the current time and weather conditions. Tap an icon at the bottom of the widget to add a location to show current weather conditions.
Swipe left or right to switch to the Weather panel. Keep tapping the panel to switch between
dierent views.
External display showing weather conditions, including current weather view, day view, and hour view.
If you add multiple locations, on the current weather view, swipe right or left to switch between
forecasts for these locations.
Tip: To see weather on the external display, you need to add the Weather panel to it.
There’s more about using the external display. See:
» Redecorate your external display
» Manage calls with the external display
» Calendar
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Add a location to show
current weather conditions
Hour viewCurrent weather view Day view