Motorola edge 20 pro User manual

User Guide

© 2023 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,
Google Play and other marks are trademarks of Google LLC.
Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help
content, are based upon the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or specifications without notice or
obligation.
Some images in help content are examples only.
To read this help on your phone, go to Settings > Help.

Contents
Set up phone 1
About your hardware 1
Insert or remove SIM card 3
Copy data from old phone 4
Manage dual SIMs 6
Set up voicemail 7
Set up email 8
Make it yours 9
What's new in Android 13? 10
Learn the basics 11
About your home screen 11
About your lock screen 12
New to Android? 13
If this is your first smartphone 13
If you had an iPhone 14
About your Google account 15
Status bar icons 16
Phone terms you should know 19
Get around on your phone 22
Learn gestures 22
Move between apps and screens 23
Use quick settings 24
Turn screen off and on 28
Turn off phone 28
Capture your screen 29
Take screenshots 29
Record your screen 30
Create GIFs from video 32
Discover useful tools 33
Turn flashlight on and off 33
Scan QR codes 33
Record audio notes 33
Control phone with your voice 35
Get directions to a location 36
Use clock and weather widget 37
Manage time spent on your phone 39
Work with text 42
Use onscreen keyboard 42
Cut, copy, paste text 43
Use voice typing 44
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Fill in forms automatically 44
Personalize your phone 45
Home screen 45
Change wallpaper 45
Customize your Favorites tray 45
Use widgets, shortcuts, or folders 46
Arrange apps and control icon's look 49
Allow or prevent home screen rotation 50
Remove Google feed 50
Remake your home screen with launchers 51
Lock screen 52
Use a screen saver 52
Use apps 53
Open, close, switch apps 53
View two apps on screen 54
View notifications 55
About preloaded apps 56
About the Moto app 61
Focus on gaming 63
Get, delete, manage apps 66
Install or update apps 66
Manage or delete apps 68
Protect against harmful apps 71
Search and browse 72
Search the web 72
Search your phone 74
Browse websites 74
Text messaging 76
About text and multimedia messages 76
Read, send messages 76
Manage, delete messages 79
Change default messaging app 81
Change text message reply to incoming calls 81
Get text messages on your computer 81
Email 83
Read, send, manage emails 83
View email attachments 84
Preview inboxes from home screen 85
Add email signature 85
Control email notifications 85
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Calendar app 87
About the calendar 87
Find calendar events 87
Create and manage events 88
Control notifications for calendar events 89
Clock app 90
Set alarms 90
Use timer or stopwatch 90
Set date and time 91
Photos app 93
Share photos and videos 93
Upload photos and videos 93
Contacts, calls, voicemail 95
Contacts 95
Add contacts 95
Edit or delete contacts 96
Star your favorite contacts 97
Sort contacts 97
Share contacts 98
Phone calls 100
Answer calls 100
Make calls 101
During a call 103
Make video calls 104
Make conference calls 105
Block calls and texts 105
Turn call waiting on and off 107
View and delete call history 108
Make emergency call from locked phone 109
Voicemail 110
Use voicemail 110
Music 112
Listen to music 112
Transfer music files 113
Connect a MIDI device 113
Settings 115
Network and internet 115
Connect to Wi‑Fi networks 115
Connect with Wi-Fi Direct 116
Use Airplane mode 117
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Control data usage 117
Share your internet connection 118
Connect to VPNs 121
Add a Private DNS service 122
Connected devices 123
Connect with Bluetooth 123
Make contactless payments 125
Share or receive with NFC 126
Share files and links with nearby Android phones 127
Transfer files between phone and computer (USB) 128
Ready For platform 129
Cast screen or media to TV 130
Print from your phone 132
About wireless sharing 132
Display 136
Adjust screen brightness 136
Use Dark theme 136
Adjust colors at night 136
Choose color mode 137
Stop screen flicker 138
Show apps full screen 138
See Peek Display notifications 138
Change screen timeout 140
Stop automatic rotation 140
Adjust refresh rate 141
Change text and icon size 141
Set recording options 141
Set lock screen preferences 142
Sound & vibration 144
Adjust volumes 144
Set ringtones 145
Enhance sound 147
Silence calls & notifications 148
Stop phone from speaking 150
Silence “Hello Moto” during power up 151
Turn off charging sounds 151
Turn touch sounds on/off 151
Hear other notification sounds 151
Notifications 153
Turn notifications on/off 153
Allow notifications to open apps in freeform 155
Control notification sound 155
Control which apps read your notifications 157
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View notification history 158
Gestures 159
Set up the sidebar 159
Change System navigation 159
Use one-handed mode 160
Adjust screenshot settings 161
Customize Power button gesture 161
Turn flashlight on and off 161
Twist phone to open camera 162
Battery 163
Charge phone 163
Extend battery life 163
Prevent overcharging 164
Use Battery Saver mode 165
Show battery percentage in status bar 165
Storage 167
About storage options 167
Manage phone storage 167
Find downloaded files 168
Recover recently deleted files 169
Upload music to cloud 169
Upload photos and videos 169
Scan documents and make copies 170
Location 172
Use location services 172
Accessibility 174
Visual assistance 174
Hearing assistance 177
Dexterity assistance 179
Use accessibility shortcuts 180
Apps 182
Set or change default apps 182
Adjust special app access 182
Passwords & accounts 183
Add or remove accounts 183
Change name & info in your Google account 184
Sync apps with your Google account 184
Control what info Google collects 185
Security & privacy 187
About security 187
Protect against harmful apps 188
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Make sure your phone can be found 188
Lock and unlock phone 189
Set a screen lock 189
Quickly tighten lock screen security 190
Adjust screen lock options 190
Unlock with trusted devices 192
Unlock with your face 193
Unlock at trusted places 195
Keep phone unlocked while it's on you 196
Use fingerprint security 196
More security settings 199
Pin an app screen 199
Protect apps in a secure folder 199
Lock SIM card 202
Privacy 203
Adjust app permissions 203
Control access to your mic and camera 203
Hide passwords 204
Keep Wi-Fi and mobile networks secure 204
Safety & emergency 205
Prepare for emergencies 205
System 207
Languages & input 207
Customize the keyboard 207
Use multiple languages 208
Open apps faster 209
Back up phone 209
Users and guests 211
Share your phone 211
Add, modify, remove users 212
Add or delete guest 213
About phone 214
Record your IMEI number 214
Find legal and product information 214
Fix issues 215
Hardware issues 215
Phone is slow or unstable 215
Phone feels warm or hot 215
Phone won't turn on 216
Phone restarts or crashes 216
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Screen is frozen or won't respond 217
Screen displays wrong colors 217
Call and SIM issues 219
Issues making/receiving calls 219
Issues during calls 220
Battery issues 223
Charging issues 223
Battery drains too fast 224
Bluetooth, Wi-Fi, USB issues 225
Bluetooth issues 225
Wi-Fi issues 227
Can't transfer files or connect to computer 228
Account and sign-in issues 230
Forgot unlock code 230
Can't sign in to Google 230
Account sync issues 230
App issues 232
App or widget issues 232
Camera issues 233
Messaging issues 234
Gmail issues 236
Play Store issues 236
Maintenance procedures 237
Update Android software 237
Reset connections or settings 237
Reset phone 239
Get more help 240
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About your hardware
Hardware diagram
1. Google Assistant button
2. Proximity sensor
3. Earpiece
4. Front camera (Learn more in Camera help.)
5. Microphone
6. Volume button
7. Power button and fingerprint sensor
Set up phone 1