Motorola i870 User manual

Motorola
iDEN
Digital Multi-service Data-capable Phone
i870 Phone User’s Guide
@NNTN6539A@
NNTN6539A

IMPORTANT NOTICE: PLEASE READ
PRIOR TO USING YOUR PHONE
The SIM card provided in this kit is intended for use with
the phone provided in this package.
Loss of certain features will result when using a SIM
card from one of the following models: i30sx, i35s,
i50sx, i55sr, i58s, i60c, i80s, i85s, i88s, i90c, i95cl
series, and the i2000 series.
For more information on SIM card compatibility, go to
www.motorola.com/iden/support.
Defects or damage to your Motorola phone that result
from the use of non-Motorola branded or certified
Accessories, including but not limited to replacement
housings and or other peripheral accessories, are
excluded from warranty coverage. Please refer to the
text of Motorola's Limited One Year warranty located in
this user’s guide for complete details.

i
Contents
Getting Started........................................... 1
Locating Your SIM Card....................................3
Battery...............................................................4
Activating Service..............................................7
Powering On and Off.........................................7
Phone Programming .........................................8
Finding Your Phone Number.............................9
Phone Basics ....................................................9
Using the Memory Card ..................................14
SIM Card Security ...........................................14
Antenna...........................................................19
Accessories.....................................................19
For More Information.......................................19
Making Calls............................................. 20
Phone Calls.....................................................20
Private Calls ....................................................20
Receiving Calls................................................21
Choosing a Number to Call.............................22
Missed Phone Calls.........................................23
Using Speakerphone.......................................23
Using Mute......................................................24
Making Emergency Phone Calls.....................24
MOTOtalkTM .......................................................... 25
Switching to MOTOtalk ...................................25
Exiting MOTOtalk............................................26
Channels and Codes.......................................26
Private MOTOtalk Calls...................................28
Making Emergency Calls while in MOTOtalkTM
Mode...........................................................29
Setup Options .................................................29
Call Alerts..................................................31
Sending Call Alerts..........................................31
Receiving Call Alerts.......................................31
Using the Call Alert Queue..............................31
Recent Calls..............................................33
Calls and Call Alerts........................................33
My Info From Other Phones............................33
Contact Information From Other Phones........34
Viewing the Recent Calls List..........................34
Storing Items to Contacts................................35

ii
Deleting Items .................................................36
Making Calls From the Recent Calls List ........36
Contacts ................................................... 38
Accessing Contacts.........................................39
Creating Entries...............................................39
Storing Numbers Faster..................................41
Editing Entries.................................................42
Viewing Entries................................................42
Deleting Entries...............................................44
Checking Capacity ..........................................45
Creating Pauses and Waits.............................45
International Numbers.....................................45
Making Calls From Contacts...........................46
Accessing Contacts with GSM Phones...........46
Call Forwarding........................................ 48
Forwarding All Calls ........................................48
Turning Off Call Forwarding............................49
Forwarding Missed Calls.................................49
Viewing Call Forwarding Settings....................50
Advanced Calling Features .....................51
Call Waiting.....................................................51
Switching Between Calls.................................51
Putting a Call on Hold .....................................52
Calling 2 People..............................................52
Creating Pauses and Waits While Dialing.......53
Making International Calls...............................53
One Touch PTT...............................................53
Quick PTT .......................................................54
Setting Flip Actions .........................................55
Call Timers......................................................55
Using Your Phone as a Modem ......................56
Making TTY Calls............................................58
Group Calls and Selective Dynamic Group
Calls .......................................................60
Group Calls .....................................................60
Selective Dynamic Group (SDG) Calls ...........62
Memo.........................................................67
Ring Tones................................................68
Setting Your Phone to Vibrate.........................68
Ring and Vibrate .............................................69

iii
Assigning Ring Tones to Contacts..................69
Viewing Ring Tone Assignments.....................69
Downloading More Ring Tones.......................70
About DRM Ring Tones ..................................70
Managing Memory...........................................70
Deleting Custom Ring Tones ..........................70
Entering Text............................................ 72
Using Word Mode............................................72
Special Function Keys.....................................73
Messages ................................................. 75
Message Notifications.....................................75
Message Center..............................................76
Voice Mail Messages............................... 77
Receiving a Message......................................77
Accessing Voice Mail from
the Message Center ...................................77
Sending Unanswered Calls to Voice Mail .......77
MOSMS Messages................................... 78
Setting Up........................................................78
Receiving a Message......................................78
Reading from the Message Center.................79
Creating and Sending Messages....................79
Sorting Messages ...........................................82
Managing Memory ..........................................82
Memory Card ............................................83
Ensuring Files on the Memory Card Are
Compatible With Your Phone .....................83
Using the Memory Card With Your Phone......85
Using the Memory Card With Your Computer.87
Other Memory Cards Compatible with Your
Phone .........................................................89
Camera ......................................................90
Accessing the Camera....................................90
Taking Pictures ...............................................90
More Actions for Captured Pictures................92
Recording Videos............................................93
Changing Storage Preference.........................94
Accessing the Media Center ...........................95
Customizing the Camera.................................95
Managing Memory ..........................................95

iv
Media Center............................................ 97
Viewing the Media Center...............................97
Forward Locked Items.....................................99
DRM Items ....................................................100
Pictures .........................................................100
Videos ...........................................................101
Audio Recordings..........................................102
Renaming Items............................................102
Locking Items................................................103
Deleting Items ...............................................103
Copying and Moving Items............................104
Changing Storage Preference.......................104
Accessing the Camera..................................104
Accessing the Audio Player...........................105
Managing Memory.........................................105
Audio Player...........................................106
Playing Audio Files with the Flip Closed .......106
Playing Audio Files with the Flip Open..........106
How Your Audio Files Are Organized............108
Searching By First Letter...............................109
Playing a List, Repeat, and Shuffle...............109
Working with Playlists....................................110
Deleting Audio Files ......................................113
DRM Items....................................................113
Setting Audio and Visual Options..................114
Digital Rights Management ...................115
Installing Items ..............................................115
Understanding DRM Status Icons.................115
Sharing Items................................................115
Managing DRM Items ...................................116
Using Send via PTT................................119
Sending a Picture..........................................119
Receiving a Picture .......................................120
Sending My Info and Contact Information.....121
My Info.....................................................124
Viewing My Info.............................................124
Editing My Info ..............................................124
Setting Sending Options ...............................125
Datebook.................................................126
Viewing Datebook.........................................126
Creating Events.............................................127
Editing Events ...............................................129

v
Deleting Events .............................................129
Receiving Reminders....................................130
Making Calls From Datebook and Datebook
Reminders ................................................130
Customizing Datebook Setup........................131
Java Applications.................................. 133
Installing Applications....................................133
Running Applications.....................................133
Suspending Applications...............................133
Resuming Applications..................................134
Ending Applications.......................................134
Downloading Applications.............................134
Deleting Applications.....................................135
Managing Memory.........................................135
Shortcuts on the Main Menu .........................135
Java Applications and GPS Enabled.............136
Bluetooth®............................................. 139
Understanding Bluetooth®Access Settings..139
Setting Your Phone for Bluetooth®.....................139
Accessing Bluetooth®...................................140
Making a Bluetooth®Connection..................141
Setting Device Details...................................143
Sending Contacts, Datebook Events and
Pictures.....................................................144
Receiving Items.............................................145
GPS Enabled...........................................147
IMPORTANT: Things to Keep in Mind..........147
Making an Emergency Call ...........................149
Viewing Your Approximate Location .............150
Enhancing GPS Performance.......................151
Updating Satellite Almanac Data ..................152
Setting Privacy Options.................................153
Using GPS with Map Software......................154
Voice Records ........................................157
Viewing Voice Records .................................157
Creating Voice Records ................................157
Playing Voice Records..................................158
Labeling Voice Records ................................158
Locking Voice Records .................................158
Deleting Voice Records.................................159
Managing Memory ........................................159

vi
Customizing Your Phone...................... 160
Setting the Volume........................................160
Setting Your Phone to Vibrate.......................160
Changing the Look of Your Phone ................160
Temporarily Turning Off Transmissions........162
Using Settings...............................................162
Profiles ................................................... 167
Viewing Profiles.............................................167
Switching Profiles..........................................167
How Changing Settings Affects Profiles........167
Temporary Profiles........................................168
Creating Profiles............................................169
Editing Profiles ..............................................169
Deleting Profiles............................................169
Setting Call Filtering......................................170
Shortcuts................................................ 172
Creating a Shortcut .......................................172
Using a Shortcut............................................172
Editing a Shortcut..........................................173
Deleting Shortcuts.........................................173
Using a Headset .....................................174
Using a Bluetooth Headset ...........................174
Attaching a Headset......................................174
Using a Remote PTT Button .........................174
Understanding Status Messages..........176
Safety and General Information............178
RF Operational Characteristics.....................178
Portable Radio Product Operation and EME
Exposure...................................................178
Electromagnetic Interference/Compatibility...181
Medical Devices............................................181
Operational Warnings ...................................182
Operational Cautions ....................................183
Accessory Safety Information .......................184
Hearing Aid Compatibility .....................186
Caring for the Environment
by Recycling........................................188
Disposal of your Mobile Telephone and
Accessories ..............................................188

vii
MOTOROLA LIMITED WARRANTY ...... 189
Limited Warranty
Motorola Communication Products
(International)..................................... 193
Patent and Trademark Information ...... 197
Index ....................................................... 198
Driving Safety Tips................................ 206

viii
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 [phone]
Hereby declares that the product:
Product Name: i870
Model Number: H85XAH6RR5AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not causeharmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.

1
Getting Started
volume
controls
Push-To-Talk
(PTT) button
audio jack
speaker
(in back)
audioplaye
r
keys
retractable
antenna
mirror
memory
card slot
external
display
quick flip
button
camera
lens
spotlight
light sensor
power button
camera key
microphone
accessory
connector

2
Getting Started
Navigation key — press the arrows to
scroll through menus and lists.
OOK key — selects highlighted item;
answers calls.
mMenu key — accesses context-sensitive
menus.
AOption key — selects the option
appearing above it on the display.
sSend key — places phone calls.
eEnd key — ends phone calls; returns to
idle screen.
tActs like swhen the flip is closed; turns
speaker on; used with voice names and
voice records.
.Acts like ewhen the flip is closed;
accesses recent calls; sends incoming
calls to voice mail.
cCamera key — accesses camera;
captures picture.

3
Locating Your SIM Card
To start using your i870 phone:
•Make sure your SIM card is in place.
•Charge the battery.
•Activate your service.
•Enable over-the-air security if you are prompted
to.
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.
If your SIM card is not in the SIM card holder, it
may be in the box your phone came in, attached to
a piece of plastic about the size of a credit card. If
this is the case, carefully detach your SIM card
from the surrounding plastic and insert it as
described in “Inserting Your SIM Card” on page 16.
If there is no SIM card in your phone or the box,
contact your service provider.
yAccesses the audio player when the flip is
closed; plays audio files; pauses audio
files.
zWhen an audio file is playing,
fast-forwards and skips to the next audio
file.
xWhen an audio file is playing, rewinds and
skips to the previous audio file.
SIM card

4
Getting Started
Battery
Removing the Battery Door
1Make sure the phone is powered off. See
“Powering On and Off” on page 7.
2Slide the release buttonbackuntilit releasesthe
battery door.
.
3Allow the battery door to pop up, slide it forward,
and remove it from the back of your phone.
Inserting the Battery
Your phone comes with a High Performance
Lithium Ion Battery.
1Remove the battery door.
2Insert the battery into the battery area. Press the
battery down to secure it.
release
button

5
Battery
3Replace thebattery doorandpress itgentlyuntil
you hear a click.
Charging the Battery
Your phone comes with a rapid travel charger.
1Plug the charger into an electrical outlet.
2Open the connector cover.
3Plug the other end of the charger into the
accessory connector.
connector
cover

6
Getting Started
ChargerAttachedorDeviceAttached appears
on the internal display.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
4If you have purchased optional batteries or
chargers, see “Charging Times”.
Charging Times
See your battery and charger to determine the
appropriate charging time.
For best results, charge the batteries within the
temperature range of 50°F to 104°F (10°C to
40°C).
Prolonged charging is not recommended.
Removing the Battery
1With the phone powered off, remove the battery
door.
2Remove the battery by pushing it toward the
antenna and lifting it out.
Battery Use and Maintenance
•The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
•Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
Battery Charger
Rapid Mid-Rate
High
Performance 2 hours 4 hours
Maximum
Capacity 3.5 hours 7.5 hours

7
Activating Service
•Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
•The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Activating Service
The first time you power on your phone, you must
be in your local calling area. This activates your
service.
Powering On and Off
The first time you power your phone on, a screen
may appear asking you to update your browser
information. This means you must enable security.
To power your phone on:
1Open the flip.
Tip: Press the flip open button to open the flip
easily.
2Press p.
Note: When powering on, if you press pfor
more than 5 seconds, you will turn off
calls and other transmissions. See
“Temporarily Turning Off Transmissions”
on page 162.
To power your phone off:
1Open the flip.
2Press and hold p.
When You Power On For the First
Time
If the Enter SIM PIN Code screen appears, enter
your SIM PIN. See “Entering the PIN” on page 14.
Press Aunder Ok.
When you receive your phone, the SIM PIN is
0000. Change your PIN to prevent fraudulent use
of the SIM card (see “Changing the PIN” on page
14).

8
Getting Started
As your phone connects to the network, you will
see a welcome message and a connecting
message. When the idle screen appears, the
phone is ready to use.
Enabling Over-the-Air Security
If you are set up to receive over-the-air
programming from your service provider, you must
enable security the first time you power on your
phone or within 10 days of first activation of your
phone:
1When you power on your phone for the first time,
after the idle screen appears, you will be
prompted to select Ok to update your browser
information.
2Press Aunder Ok.
3You are prompted to enable security. Press A
under Yes. A series of screens appears. If you
subscribe to your service provider’s plan, your
home page appears.
4Press eto return to the idle screen.
Phone Programming
Within 24 hours of enabling security, you may
receive an alert notification containing your Private
ID and Talkgroup lists for Private calls.
To accept programming:
1When you receive an alert notification saying
New Browser Message - Receive
Programming Info, press Oor press Aunder
Goto.
2You are prompted to accept changes to your
lists. Press Oor press Aunder Ok.
3If you are prompted again to accept changes to
your lists, press Oor press Aunder Ok.
4A confirmation screen displays. Press Oor
press Aunder Ok.
5Press eto return to the idle screen.