Motorola Select 3000 Operator's manual

✂
Options Menu Quick Access
Menu
Quick Reference
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✂
Special Keys
S Turns phone on and off.
O Accepts call or selects menu option or
setting.
Q Stores numbers to phone or SIM memory.
R Recalls numbers from phone or SIM memory.
E Enters the Quick Access features.
<M Enters the Options Menu and scrolls through
the options.
C Clears numbers or rejects call, setting,
option.
Making a Call
Enter
Phone No.
O .
Receiving a Call
Press O or open the keypad cover.
Ending a Call
Press O or close the keypad cover.
Making an Emergency Call
Enter 911O .
Redialing the Last Number Called
1
Press O to display the last number dialed.
2
Press O to call the number.
One-Touch Dialing
Press and hold the appropriate digit key 1 to 9 .
Storing Numbers in the Phone Book
1
Press Q to add an entry.
2
Press O to select phone memory or press MO
to select SIM card memory.
3
Enter
Phone No.
, press O , then
Name
, press
O , then
Location
and press O .
Dialing Phone Book Numbers
Press R
Location
O .
Quick Access Features
E1 Find by Name - prompts you to
Enter
Name
, then searches internal Phone Book
for a matching entry.
E2 Read Messages - displays your newest
message.
E3 Call Voicemail - dials your voicemail number.
E4 Battery Meter - displays the battery charge
level.
E5 Phone Lock Now - prompts you to confirm,
then locks your phone.
E6 Phone Mute On/Off - allows you to mute the
microphone while in a call.
E7 Message Editor - allows you to create, edit,
send, or store outgoing messages.
E8 Ringer On/Off - switches ringer on or off.
E9 This function may vary depending on your
Service Provider. The default option is listed
below.
Last 10 Calls Received - allows you to view
and dial numbers in your Last 10 Calls
Received list.
Quick Reference
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Introduction
1
Introduction
Congratulations on your purchase of a PCS telephone from Motorola , a world leader in wireless
communications.
All Motorola PCS telephones are manufactured to exacting specifications and world-class quality
standards and are designed to withstand the rigors of the real world. Our commitment to Total Customer
Satisfaction and over 65 years of experience in personal communications mean you can depend upon the
quality of this Motorola product.
This telephone incorporates our Personality ™ interface. Unique to Motorola , the Personality ™ interface
makes PCS communications easier by guiding you step-by-step through the features with simple choices.
The Personality ™ features, identified in this manual with an j symbol, also allow you to personalize the
way you use your phone. You can choose different ringer tones, set call meters to alert you during calls at
times you specify–even organize your phone’s menu system to suit your use of it.
This PCS telephone has been designed for use with PCS 1900 networks. By using digital communications
methods, your phone provides a number of advantages:
• Superior speech quality is attained with much less of the usual background noises and interference.
• Your conversation is encrypted for security. Encryption helps conversations from being eavesdropped
on by scanning equipment.
Your subscriber number is not contained within the phone as with other systems. Instead, a 'Smart Card'
known as a SIM (Subscriber Identity Module) can be supplied by your Service Provider. All call billing is
made to the subscriber number on the card whether it is used in this or any other PCS handset unit.
! Before you use your phone, please see the ‘Your Battery’ section for important information on
charging a new battery.
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Introduction
2
Understanding this Manual
Most of your phone’s options are accessed through its simple menu
system. Before moving on to Using the Options Menu , turn to
Menu Navigation
to learn the basics of navigating the menu
system. When the manual describes your phone’s features, it will
be assumed that you are familiar with the menu system.
Key Presses
Your phone’s keys are represented in this manual with symbols
that make it easy for you to find and use the corresponding keys
on your phone. A sequence of key presses may be shown as
follows:
MOC
This sequence indicates that you should first press and release the
M key, followed by the O key and then the C key.
Multiple Key Presses
Some symbols will appear in this manual that are not keys on the
phone. They represent multiple key presses. For example:
Phone No. - Enter the required telephone number.
PIN Code
- Enter your Personal Identification Number.
Unlock Code - Enter your unlock code.
Location - Enter the Phone Book location number.
Prompts and Messages
When you press a key, your phone will display either an easy-to-
understand prompt that guides you to the next step or a simple
message that confirms your action is complete. Prompts and
messages are represented in this manual in LCD style. For example:
Enter PIN or Completed .
Other Symbols
You will find the following symbols used throughout this manual:
A
A Note contains additional information about the
option/item.
! A Caution contains important information about the efficient
and/or safe usage of your phone.
j This symbol indicates that the feature is a Personality ™
feature that can be customized to meet your requirements.
i
This symbol indicates a shortcut to access the feature.
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Contents
3
Contents
Safety
Important information for the efficient and safe operation of your phone..............................................................................5
About Your Phone, Battery, and SIM Card
Introduces your phone, explains how to charge and maintain batteries, and describes SIM card functionality ...................9
Making and Receiving Phone Calls
Explains how to call a number, how to redial, and how to accept a call .................................................................................17
Menu Navigation
Explains how to access and use the phone’s menus ..................................................................................................................21
Using the Options Menu
Describes the features and uses of the Options Menu .............................................................................................................25
Using the Quick Access Menu
Describes the features of the Quick Access Menu......................................................................................................................59
Accessories
Details the accessories available for use with your phone........................................................................................................61
What To Do If...
Helps you to solve any problems that may occur.......................................................................................................................63
Index
A comprehensive index ...............................................................................................................................................................73
The Manufacturer reserves the right to make changes in technical and product specifications without prior notice.
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Contents
4
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Safety
5
Safety
Hand-Held Portable PCS Telephone
IMPORTANT
Read this information before using
your PCS Telephone.
Exposure To Radio Frequency Signals
Your wireless handheld portable telephone is a low power radio transmitter
and receiver. When it is ON, it receives and also sends out radio frequency
(RF) signals.
In August, 1996 the Federal Communications Commission (FCC) adopted RF
exposure guidelines with safety levels for hand-held wireless phones. Those
guidelines are consistent with the safety standards previously set by both U.S.
and international standards bodies:
ANSI C95.1 (1992)
1
NCRP Report 86 (1986)*
ICNIRP (1996)*
Those standards were based on comprehensive and periodic evaluations of the
relevant scientific literature. For example, over 120 scientists, engineers, and
physicians from universities, government health agencies, and industry reviewed
the available body of research to develop the ANSI Standard (C95.1).
The design of your phone complies with the FCC guidelines (and those
standards).
1. American National Standard Institute; National Council on Radiation
Protection and Measurements; International Commission on Non-Ionizing
Radiation Protection
Antenna Care
Use only the supplied or an approved replacement antenna. Unauthorized
antennas, modifications, or attachments could damage the phone and may
violate FCC regulations.
Phone Operation
NORMAL POSITION: Hold the phone as you would any other telephone with
the antenna pointed up and over your shoulder.
TIPS ON EFFICIENT OPERATION: For your phone to operate most efficiently:
• Extend your antenna fully.
• Do not touch the antenna unnecessarily when the phone is in use.
Contact with the antenna affects call quality and may cause the phone to
operate at a higher power level than otherwise needed.
Batteries
Caution: All batteries can cause property damage, injury or burns if a conductive
material, such as jewelry, keys or beaded chains, touches exposed terminals. The
material may complete an electrical circuit and become quite hot. To protect
against such unwanted current drain, exercise care in handling any charged
battery, particularly when placing it inside your pocket, purse or other container
with metal objects. Your batteries are packed with a protective battery cover.
When the battery is detached from the phone, please use this cover for storing
your battery when not in use.
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Safety
6
Driving
Check the laws and regulations on the use of PCS and cellular telephones in
the areas where you drive. Always obey them. Also, if using the phone while
driving, please:
¥ Give full attention to driving -- driving safely is your first responsibility;
¥ Use hands-free operation, if available;
¥ Pull off the road and park before making or answering a call if driving
conditions so require.
Electronic Devices
Most modern electronic equipment is shielded from RF energy. However,
certain electronic equipment may not be shielded against the RF signals from
your wireless phone.
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of six (6”) inches be maintained between a handheld
wireless phone and a pacemaker to avoid potential interference with the
pacemaker. These recommendations are consistent with the independent
research by and recommendations of Wireless Technology Research.
Persons with pacemakers:
• Should ALWAYS keep the phone more than six inches
from their pacemaker when the phone is turned
ON ;
• Should not carry the phone in a breast pocket;
• Should use the ear opposite the pacemaker to minimize
the potential for interference.
• If you have any reason to suspect that interference is
taking place, turn your phone
OFF immediately.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the
event of such interference, you may want to consult your hearing aid
manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of your
device to determine if they are adequately shielded from external RF energy.
Your physician may be able to assist you in obtaining this information.
Turn your phone
OFF in health care facilities when any regulations posted
in these areas instruct you to do so. Hospitals or health care facilities may
be using equipment that could be sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded electronic
systems in motor vehicles. Check with the manufacturer or its representative
regarding your vehicle. You should also consult the manufacturer of any
equipment that has been added to your vehicle.
Posted Facilities
Turn your phone OFF in any facility where posted notices so require.
Aircraft
FCC regulations prohibit using your phone while in the air.
Switch
OFF your phone before boarding an aircraft.
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Safety
7
Blasting Areas
To avoid interfering with blasting operations, turn your unit OFF when in a
“blasting area” or in areas posted: “Turn off two-way radio.”
Obey all signs and instructions.
Potentially Explosive Atmospheres
Turn your phone OFF when in any area with a potentially explosive
atmosphere and obey all signs and instructions. Sparks in such areas could
cause an explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not always,
clearly marked. They include fueling areas such as gasoline stations; below
deck on boats; fuel or chemical transfer or storage facilities; vehicles using
liquefied petroleum gas (such as propane or butane); areas where the air
contains chemicals or particles, such as grain, dust, or metal powders; and any
other area where you would normally be advised to turn off your vehicle
engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects, including both
installed or portable wireless equipment, in the area over the air bag or in the
air bag deployment area. If in-vehicle wireless equipment is improperly
installed and the air bag inflates, serious injury could result.
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Safety
8
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About Your Phone, Battery, and SIM Card 9
About Your Phone, Battery, and SIM Card
Special Keys
STurns the phone on
and off.
OAccepts call or selects
menu settings or options.
QStores numbers to
phone or SIM memory.
RRecalls numbers from
phone or SIM memory.
EAccesses the Quick
Access features.
<M Enter the Options
Menu or scroll forwards
or backwards through
the options.
CClears numbers or
rejects call, setting,
option.
The Keypad Cover
Open the keypad cover to answer a
call. Close the cover to end a call.
SIM Card Release
The SIM card release button is on the left hand
side of your phone. To remove the SIM card, slide
the release button down toward the base of the
phone and pull the SIM card out.
Volume Buttons
The buttons on the right hand side of your phone
adjust the earpiece, keypad tone, and ringer
volume levels. Press the upper button to increase
the volume and the lower button to decrease it.
Either volume key can be used to silence the
ringer during an incoming call alert.
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About Your Phone, Battery, and SIM Card
10
The Display
The Liquid Crystal Display (LCD) on your phone can display up to
two rows of twelve alphanumeric characters.
ABC123 Characters are used to display messages and
telephone numbers.
Around the perimeter of the display, you will also see the
following informative indicators:
qBattery Charge Indicator Flashes when the battery
level is low or the battery is charging.
rxSignal Strength The more segments displayed in
the bar graph, the better the signal strength.
k/hIn Use Displayed when a call is in progress.
l/gRoam Displayed when you are registered on a
system other than your home system.
oShort Message Service* Displayed when the
phone has received a message. The symbol will flash
when your message memory is full.
pVoicemail* Displayed when you have messages in
your voicemail box.
Low Temperature Use
The liquid crystal display screen used in your phone will behave
differently at extremely low temperatures. You may notice that
the display responds slowly to key presses; this is to be expected
and does not affect the phone operation in any way.
Low Battery Warning
When the battery level is low and only a few minutes of talk-time
remain, your phone will alert you in three ways:
•A warning signal (two double beeps) will sound
•The battery symbol qwill begin to flash slowly
•Low Battery will be displayed
When the battery is completely discharged, your phone will turn
off. Simply install a fresh battery or recharge the exhausted
battery to begin using your phone again.
Care and Storage
•Never leave your phone or battery in extreme temperatures
(over 60˚C), for example, behind glass in very hot, direct
sunlight.
•To clean your phone, use a moistened or antistatic cloth. Do
not use a dry or electrostatically charged cloth.
•To prolong the life of your batteries, avoid exposing them to
temperatures below -10˚C (14˚F) or above 45˚C (113˚F).
APlease note that exposing Lithium Ion batteries to prolonged
elevated temperatures, such as those that can develop in an
enclosed vehicle, may permanently degrade battery
performance.
*Network dependent feature
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About Your Phone, Battery, and SIM Card 11
Your Battery
Charging a New Battery
To ensure maximum battery performance, it is recommended
that a new battery (or battery that has not been used for several
months) be charged for at least 14 hours before use.
AA new battery will require several full charge/discharge cycles
in order to achieve its optimum performance.
AA new battery, or a battery that has not been used for several
months, may cause a premature fully charged indication on
the charger. Ignore this indication and let the battery charge
for several more hours, remove then re-insert the battery into
the charger, and charge for an additional 14 hours.
After this initial charge, you can recharge your battery normally,
using the phone’s rapid travel charger.
ASee the chart on the following page for charge times.
Important Battery Information
To ensure that you enjoy maximum battery life and use your
battery to its fullest capacity:
•Always use Motorola approved battery chargers.
•For the best results, Li-Ion batteries should be charged using
Motorola E•P Chargers.
•The battery should be at or near room temperature when
charging.
•When not in use, store your battery uncharged in a cool, dark,
and dry place.
!Do not leave a Nicd or NiMH battery connected to any charger
for longer than 24 hours.
Battery Performance and Maintenance
Your phone may have come with one or more of the following
battery types. The talk-times and standby-times given are typical
performance figures:
a.The higher voltage of Li-lon batteries, as compared to NiMH and NiCd, results in greater
efficiencies for talk- and standby-times with this Motorola handset.
b.Standby times are specified for DRX=2 to DRX=9.
•Best battery performance will be achieved when you regularly
charge and discharge batteries as instructed in this manual.
•Battery performance is greatly affected by the coverage of the
PCS network.
•Set Battery Saving Mode to On (see Phone Setup Menu)
and/or Frequency of Search to Slow Search or Medium
Search (see Network Selection Menu) to extend the life of
the battery between charges.
•Keep the antenna fully extended whenever possible to ensure
maximum signal strength.
•Expected life of a battery is about 300-500 charge/discharge
cycles.
•If left unused, a fully charged battery will discharge itself at
about 1-2% per day, on average.
Battery TypeaPart Number Talk-Time up to: Standby-Timeb:
AAA 500 mAh NiMH SNN4604 200 min. 43-52 hours
Slim 560 mAh NiMH SNN4615 224 min. 48-59 hours
Slim 400 mAh Li-Ion SNN4555 163 min. 40-49 hours
Extra Capacity 1300 mAh NiMH SNN4258 8.5 hours 4.5-5.5 days
Extra Capacity 1200 mAh Li-Ion SNN4459 9 hours 5-6 days
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About Your Phone, Battery, and SIM Card
12
Charging Your Battery
Your travel charger can be connected directly to your phone for
convenient rapid battery charging.
1Attach the battery to your phone.
2Connect the travel charger to the base of your phone (see
diagram).
3The phone automatically enters charging mode when the
travel charger is attached. The qsymbol will flash while the
battery is being charged.
The charging status is continuously displayed when the phone is off.
Press E4 to display charging status while the phone is on.
Rapid Travel Charger Times
When the battery is about 95% charged, the message Fast
Charge Complete will be displayed and the qsymbol will
stop flashing.
AIf the display is completely blank when the travel charger is
connected, the battery is not being charged.
Typical charge times for achieving a 95% charge level using the
rapid travel charger are:
!The battery will continue to slow charge until fully charged.
Do not leave the battery connected to the travel charger for
more than 24 hours.
Battery Type Charge Time Part Number
AAA 500 mAh NiMH 45 minutes SNN4604
Slim 560 mAh NiMH 55 minutes SNN4615
Slim 400 mAh Li-Ion 4 hours SNN4555
Extra Capacity 1300 mAh NiMH 2 hours SNN4258
Extra Capacity 1200 mAh Li-Ion 4 hours SNN4459
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About Your Phone, Battery, and SIM Card 13
Desktop Charging
Typical charge times for achieving a 95% charge level using the
optional E•P Desktop Charger accessory are:
AOnce the battery charge level has reached 95%, the battery
will slow charge until fully charged.
Desktop Charger Power Supply
The E•P Desktop Charger uses the travel charger as its wall
adapter. The travel charger can be plugged into a 110V AC
electrical outlet and the lead then plugged into the socket at the
rear of the desktop charger.
Inserting Your Phone into the Charger
Guide your phone, parallel to the long angled edge of the
charger, into the front slot. The lower indicator will light up
when the phone is inserted in the charger.
Inserting a Spare Battery into the Charger
If you wish to charge a spare battery while the battery attached to
your phone is charging, slide the spare battery into the rear slot,
at the angle shown below, until the upper indicator lights up.
AIt is normal for batteries to become warm during charging.
Battery Type Charge Time Part Number
AAA 500 mAh NiMH 65 minutes SNN4604
Slim 560 mAh NiMH 1.5 hours SNN4615
Slim 400 mAh Li-Ion 4 hours SNN4555
Extra Capacity 1300 mAh NiMH 1.5 hours SNN4258
Extra Capacity 1200 mAh Li-Ion 4 hours SNN4459
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About Your Phone, Battery, and SIM Card
14
Charger Indicators
The two sets of indicators on the front of the E•P Desktop
Charger show the charging status. The lower indicators display
the status for the front slot, while the upper indicators show
charge status for the rear slot.
When both slots are charging batteries, the front slot will always
charge first.
Each indicator consists of three colored LEDs:
As explained on the bottom of your E•P Desktop Charger, the
approximate charge level is indicated as follows:
0% - 10% 10% - 50% 50% - 90%
90% - 95% 95%-100%
Green
Yellow
Red
A rapid flashing of a red indicator shows a faulty battery
that will not charge.
A rapid flashing of a yellow indicator shows the battery is
out of temperature or voltage range. Rapid charge will
automatically begin or continue when the battery is in range.
A slow flashing of the upper indicators shows that the front
slot has priority. Charging will not begin until the front slot
is 90% charged.
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About Your Phone, Battery, and SIM Card 15
Using Your Phone While Charging
Your phone can be left on in standby mode while charging.
Remember that talking on the phone requires energy, so
charging will take longer if you make or receive calls.
AIf the phone is on or in a call while charging, you can
disconnect or remove it from the charger without losing
power or the active call.
Battery Disposal
To dispose of batteries, check with your local recycling center for
a battery recycler near you.
!Never dispose of batteries in the fire.
Installing Your Battery
Place the battery onto the back of the phone just below the
marked arrow indicators. Then slide the battery upwards on the
phone's runners, until it locks into place.
!Do not slide the battery on from the bottom of the phone.
Doing so may cause damage to the phone’s battery contacts.
Removing Your Battery
Press the release catch inwards and simultaneously slide the
battery downwards, until it stops. Then pull the battery away
from the rear of the phone.
!Switch off your phone before removing the battery. Failure to
do so may damage your phone memory.
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About Your Phone, Battery, and SIM Card
16
Your SIM Card
Your credit card sized SIM (Subscriber Identity Module) card was
supplied by your Service Provider when you bought your phone.
You will not be able to make or receive calls if you do not have a
SIM card inserted in your phone.
ASome networks allow you to make 911 or 112 emergency
calls without a SIM card inserted.
The SIM card is a ‘Smart Card’ that contains your phone number,
service details, and memory for storing Phone Book numbers and
messages. You can therefore use your SIM card in someone else’s
phone and the calls will go on your account.
Like a bank or credit card, you should keep your SIM card secure.
Do not bend or scratch your card and avoid exposure to static
electricity or water.
AThe use of a plug-in SIM card or small SIM card adapter is not
covered under warranty.
!Switch off your phone before inserting or removing the SIM card.
Failure to do so may damage the memory on your SIM card.
SIM Card Insertion
Switch off your phone by pressing the Skey. Then insert the
SIM card into the slot in the base of the phone, as shown.
If the SIM card is inserted the wrong way, or damaged, the
Check Card message may be displayed. Remove the SIM card,
check that it is facing the right way, and then re-insert it into the
phone.
If either of the Bad Card See Supplier or Blocked See
Supplier messages are displayed, then you will need to contact
your Service Provider.
SIM Card Removal
Switch off your phone and slide the release button toward the
base of the phone. Pull the SIM card out.
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Making and Receiving Phone Calls 17
Making and Receiving Phone Calls
Switching the Phone On and Off
Simply press Sto switch the phone on or off. When the phone
turns on, you will see a greeting message.
If you switch the phone on and there is no SIM card inserted, you
will be asked to insert one. Once inserted, the phone will check
that the SIM card is valid.
One of the following messages will then be displayed:
•Enter PIN - Enter the SIM card PIN code.
•Enter Phone Unlock Code - Enter the phone unlock code.
•Searching... The phone is searching for a suitable network.
The name of the network found will then be displayed.
Entering Your SIM Card PIN Code
To enter the PIN code, press Pin Code O.
As you type in each digit of the PIN code a *character will be
displayed instead of the digit.
If you make a mistake, you can press and release Cto remove
the last digit, or press and hold C to remove the entire entry.
Press O when you finish entering the PIN Code.
If the PIN code entered is incorrect, the warning message Wrong
PIN will be displayed, followed by Enter PIN.
!If an incorrect PIN number is entered three times in a row, your
phone will automatically lock-up and the Blocked message
will be displayed. See ‘Unblocking Your Phone’ for details on
unblocking your phone.
You can easily change the PIN Code. See ‘Change SIM PIN Code’
in Phone Setup Menu for more details.
jEntering Your Phone Unlock Code
If your phone displays the message Enter Phone Unlock
Code you must enter your unlocking code by pressing Unlock
Code O.
Your phone unlock code is a four-digit number which is set at
manufacture to 1234. The code can be changed, see ‘Change
Unlock Code’ in Phone Setup Menu for more details.
If you forget your phone unlock code, press <or Mrepeatedly
until the display reads Change Unlock Code. Press O
Security Code, enter a new unlock code, and press O.
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Making and Receiving Phone Calls
18
Making a Phone Call
First make sure that the antenna is fully extended. Then switch
the phone on and enter your unlock code if necessary.
It will not be possible to make a phone call unless you are in an
area with PCS service. When a service has been found, a series of
rising bars, x, will show the signal strength.
You can make phone calls with any of the following methods:
•Enter the number with the digit keys then press O.
•Use Automatic Redial.
•Redial the last number called.
•One-Touch Dial a Phone Book entry.
•Recall a Phone Book entry using Ror the Options Menu.
•Call an embedded number in a message.
AYour phone’s internal Phone Book can be used to store
names and telephone numbers. See the
Phone Book Menu
for further details.
Digit Keys
You can dial the number with the digit keys just like your home
phone. Then just press O.
AIf you make a mistake, press and release Cto remove the
last digit. Holding Cdown will remove the entire number.
The display will show Calling while your phone attempts the
call. If the call is not answered, press Oor close the keypad
cover to end the attempt.
When the phone call is answered, the display will change to
Connected for a few seconds, followed by End Call?
To end your call, press O, or close the keypad cover.
Automatic Redial
If your call attempt does not succeed, the message Redial? will
be displayed for five seconds. Press Oto automatically redial
the phone number.
When the call is connected, you will hear a short ring tone.
The maximum number of redial attempts is set by your Service
Provider. If the phone call cannot be connected within this
maximum, the message Redial Failed will be shown.
AIf the number that you are dialing is busy, automatic redial will
not be enabled.
Redialing the Last Number Called
You can also retrieve then redial any of the last ten numbers called
or received by using Last Ten Calls in Phone Book Menu.
jOne-Touch Dialing
The quickest way to place a call is to use One-Touch Dialing.You
can One-Touch Dial any of the numbers stored in the first nine
locations of your Phone Book. Just press and hold the
appropriate digit key. For example, pressing and holding 2will
dial the phone number stored in location 2 of your Phone Book.
See ‘Fixed Dialing’ to determine which memory locations are
setup to be One-Touch Dialed.
AYou do not need to press Oto call the number.
iWhen in standby mode, press OO.
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