Motorola moto g7 PLUS User manual

User Guide

© 2023 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,
Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are
registered trademarks of Dolby Laboratories Licensing Corporation.
Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help
content, are based upon the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or specifications without notice or
obligation.
Some images in help content are examples only.
To read this help on your phone, go to Settings > Help.

Contents
Set up phone 1
About your hardware 1
Insert and remove SIM and SD cards 2
Copy data from old phone 4
Manage dual SIMs 6
Set up voicemail 7
Set up email 8
Prepare for emergencies 9
Make it yours 11
Learn the basics 12
About your home screen 12
About your lock screen 14
New to Android? 16
If this is your first smartphone 16
If you had an iPhone 17
About your Google account 18
Status bar icons 19
Phone terms you should know 23
Get around on your phone 25
Learn gestures 25
Use navigation bar 26
Use quick settings 27
Turn screen off and on 30
Discover useful tools 31
Take screenshots 31
Turn flashlight on and off 32
Control phone with your voice 32
Get directions to a location 33
Use Time and Weather widget 33
Manage time spent on your phone 35
Work with text 38
Use onscreen keyboard 38
Cut, copy, paste text 39
Use voice typing 40
Fill in forms automatically 40
Personalize your phone 41
Home screen 41
Change wallpaper 41
Customize your Favorites tray 41
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Use widgets, shortcuts, or folders 42
Remake your home screen with launchers 44
Lock screen 46
Use a screen saver 46
Use apps 47
Open, close, switch apps 47
View two apps on screen 47
View notifications 48
About preloaded apps 50
Get, delete, manage apps 54
Install or update apps 54
Manage or delete apps 56
Protect against harmful apps 58
Search and browse 60
Search the web 60
Search your phone 62
Browse websites 62
Text messaging 65
About text and multimedia messages 65
Read, send messages 65
Manage, delete messages 68
Change default messaging app 70
Change text message reply to incoming calls 70
Get text messages on your computer 70
Email 72
Read, send, manage emails 72
View email attachments 73
Preview inboxes from home screen 74
Add email signature 74
Control email notifications 74
Calendar app 76
About the calendar 76
Find calendar events 76
Create and manage events 77
Control notifications for calendar events 78
Clock app 79
Set alarms 79
Use timer or stopwatch 79
Set date and time 81
Moto app 83
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About the Moto app 83
Shrink screen for one-handed use 83
Use phone hands-free 84
Preview notifications when screen sleeps 85
Photos app 87
Share photos and videos 87
Upload photos and videos 87
Contacts, calls, voicemail 89
Contacts 89
Add contacts 89
Edit or delete contacts 90
Star your favorite contacts 91
Sort contacts 91
Share contacts 92
Phone calls 94
Answer calls 94
Make calls 95
During a call 96
Make video calls 97
Make conference calls 98
Block calls and texts 98
Turn call waiting on and off 100
View and delete call history 100
Make emergency call from locked phone 102
Voicemail 103
Use voicemail 103
Send all calls from contact to voicemail 104
Music 105
Listen to radio 105
Listen to music 106
Transfer Play Music library to YT Music 107
Transfer music files 107
Connect a MIDI device 108
Settings 109
Network and internet 109
Connect to Wi‑Fi networks 109
Connect with Wi-Fi Direct 110
Use Airplane mode 110
Control data usage 111
Share your internet connection 112
Connect to VPNs 115
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Connected devices 116
Connect with Bluetooth 116
Tap & pay with NFC 117
Share or receive with NFC 118
Transfer files between phone and computer (USB) 119
Cast screen or media to TV 121
Print from your phone 123
About wireless sharing 124
Apps & notifications 127
Change app settings 127
Choose how apps notify you 128
Battery 131
Charge phone 131
Extend battery life 131
Use Battery Saver mode 132
Show battery percentage in status bar 133
Storage 134
About storage options 134
Manage phone storage 134
Manage SD card 135
Find downloaded files 136
Recover recently deleted files 137
Upload music to cloud 137
Upload photos and videos 137
Scan documents and make copies 138
Sound 140
Adjust volumes 140
Set ringtones 141
Enhance sound 142
Silence calls & notifications 143
Stop phone from speaking 146
Silence “Hello Moto” during power up 147
Turn off charging sounds 147
Turn touch sounds on/off 147
Hear other notification sounds 147
Display 148
Adjust screen brightness 148
Use Device theme 148
Adjust colors at night 148
Choose color mode 149
Change screen timeout 149
Stop automatic rotation 150
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Change font and display size 150
Accessibility 152
Visual assistance 152
Hearing assistance 154
Dexterity assistance 155
Use accessibility shortcuts 155
Security & location 157
About security 157
Protect against harmful apps 158
Make sure your phone can be found 158
Lock and unlock phone 160
Set a screen lock 160
Adjust screen lock options 161
Unlock with trusted devices 162
Unlock with your face 163
Unlock at trusted places 164
Keep phone unlocked while it's on you 165
Unlock with voice commands 165
Use fingerprint security 166
Set lock screen preferences 168
Use location services 169
Pin your screen 171
Lock SIM card 171
Accounts 173
Add or remove accounts 173
Change name & info in your Google account 174
Sync apps with your Google account 174
Control what info Google collects 175
System 177
Record your IMEI number 177
Find legal and product information 177
Languages & input 178
Customize the keyboard 178
Use multiple languages 179
Customize Power button gesture 180
Back up phone 180
Users and guests 182
Share your phone 182
Add, modify, remove users 183
Add or delete guest 184
Fix issues 185
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Hardware issues 185
Phone is slow or unstable 185
Phone feels warm or hot 185
Phone won't turn on 186
Phone restarts or crashes 186
Screen is frozen or won't respond 187
Screen displays wrong colors 187
SD card issues 188
Call and SIM issues 190
Issues making/receiving calls 190
Issues during calls 192
Battery issues 194
Charging issues 194
Battery drains too fast 194
Bluetooth, Wi-Fi, USB issues 196
Bluetooth issues 196
Wi-Fi issues 198
Can't transfer files or connect to computer 199
Account and sign-in issues 201
Forgot unlock code 201
Can't sign in to Google 201
Account sync issues 201
App issues 203
App or widget issues 203
Camera issues 204
Messaging issues 205
Gmail issues 207
Play Store issues 207
Maintenance procedures 208
Update Android software 208
Reset Wi-Fi, cellular data, and Bluetooth 208
Reset phone 209
Get more help 210
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About your hardware
Hardware diagram
1. Earpiece/speaker
2. Front camera
3. Microphone
4. Tray for SIM and SD card
5. Proximity and ambient light sensors
6. Volume button
7. Power button
Set up phone 1

1. Back cameras
2. LED flash
3. Fingerprint sensor
4. Microphone
5. Speaker grill
6. USB-C port to charge phone, transfer files, and share data connection with tethered devices
7. Headset jack
Care for your phone
To clean the screen:
•While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly
with a dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough
surfaces.
•If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.
To disinfect your phone:
•It is okay to use wipes or cloths moistened with 70% isopropyl alcohol to gently wipe your screen.
•When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings,
including the charging port, headphone jack, microphones and speakers.
•Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives,
and avoid spraying cleaners directly on the screen.
Insert and remove SIM and SD cards
About the SD card
Your phone supports an optional microSD card up to 512 GB.
Set up phone 2