Motorola T720 CDMA User manual

DIGITAL WIRELESS
TELEPHONE
User's Guide >

1
Welcome
Welcome to the world of Motorola digital wireless
communications! We are pleased that you have chosen the
Motorola T720 GSM wireless phone.
Headset Jack
Insert headset
accessory for
hands-free use.
Status Light
See incoming call
and service status.
Volume Keys
Adjust earpiece
and ringer volume.
Voice Key
Record voice notes,
phonebook and
shortcut names.
Microphone
Accessory
Connector Port
Insert charger and
phone accessories.
Power Key
& End Key
Turn phone on and
off, end phone
calls, exit menu
system.
Right Soft Key
Perform functions
identified by right
display prompt.
Menu Key Left Soft Key
Perform functions
identified by left
display prompt.
Send Key
Send and answer
calls, view recent
dialed calls list.
4-Way
Navigation Key
Scroll through
menus and lists,
set feature values.

2
Personal Communications Sector
600 North U.S. Highway 45
Libertyville, Illinois 60048
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States)
1-800-461-4575 (Canada)
www.motorola.com (United States)
www.motorola.ca (Canada)
MOTOROLA, the Stylized M Logo and all other trademarks indicated as
such herein are trademarks of Motorola, Inc. ® Reg.U.S.Pat.& Tm. Off.
TrueSync, Sidekick, Starfish and the Stylized Starfish Logo are registered
trademarks of Starfish Software, Inc., a wholly owned independent
subsidiary of Motorola, Inc. Java and all other Java-based marks are
trademarks or registered trademarks of Sun Microsystems, Inc.in the
U.S.and other countries.All other product or service names are the
property of their respective owners.
© 2002 Motorola, Inc.All rights reserved.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted
Motorola and third party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
reproduce the copyrighted software. Accordingly, any copyrighted
software contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to the
extent allowed by law. Furthermore, the purchase of the Motorola
products shall not be deemed to grant either directly or by implication,
estoppel, or otherwise, any license under the copyrights, patents, or
patent applications of Motorola or any third party software provider,
except for the normal, non-exclusive, royalty-free license to use that
arises by operation of law in the sale of a product.
Manual number: 6809441A06-O
Cover number: 8988485L49-O

3
Contents
Safety and General Information . . . . . . . . . . . . . . . . . . . . 6
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
What’s in the Box?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Installing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Charging the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Changing the Convertible Covers . . . . . . . . . . . . . . . . . 18
TurningYour Phone On . . . . . . . . . . . . . . . . . . . . . . . . . 20
Adjusting Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Making a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Changing the Call Alert. . . . . . . . . . . . . . . . . . . . . . . . . 22
ViewingYour Phone Number. . . . . . . . . . . . . . . . . . . . . 22
Learning to UseYour Phone . . . . . . . . . . . . . . . . . . . . . 23
Using the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using the 4-Way Navigation Key. . . . . . . . . . . . . . . . . . 26
Using Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using the Status Light. . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using the External Display . . . . . . . . . . . . . . . . . . . . . . 40
Locking and UnlockingYour Phone. . . . . . . . . . . . . . . . 40
Changing a Code, PIN, or Password. . . . . . . . . . . . . . . 42
IfYou Forget a Code, PIN, or Password . . . . . . . . . . . . 42
Setting UpYour Phone . . . . . . . . . . . . . . . . . . . . . . . . . . 44
StoringYour Name and Phone Number . . . . . . . . . . . . 44
Setting the Time and Date. . . . . . . . . . . . . . . . . . . . . . . 44

4
Setting a Ring Style . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Setting Answer Options . . . . . . . . . . . . . . . . . . . . . . . . . 45
Setting a Wallpaper Image . . . . . . . . . . . . . . . . . . . . . . . 46
Setting a Screen Saver Image . . . . . . . . . . . . . . . . . . . . 47
Zooming In and Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Setting Display Contrast . . . . . . . . . . . . . . . . . . . . . . . . . 48
Setting Display Color . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Adjusting the Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Conserving Battery Power . . . . . . . . . . . . . . . . . . . . . . . 49
Monitoring Battery Charge . . . . . . . . . . . . . . . . . . . . . . . 49
Calling Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Changing the Active Line . . . . . . . . . . . . . . . . . . . . . . . . 50
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Using Automatic Redial. . . . . . . . . . . . . . . . . . . . . . . . . . 51
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Canceling an Incoming Call . . . . . . . . . . . . . . . . . . . . . . 52
Turning Off a Call Alert . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Calling an Emergency Number. . . . . . . . . . . . . . . . . . . . 53
Dialing International Numbers . . . . . . . . . . . . . . . . . . . . 54
Viewing Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Returning an Unanswered Call. . . . . . . . . . . . . . . . . . . . 56
Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Attaching a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Calling With Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . 58
Calling With 1-Touch Dial . . . . . . . . . . . . . . . . . . . . . . . . 58
Using Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Putting a Call On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Transferring a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Feature Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . 64

5
Specific Absorption Rate Data
. . . . . . . . . . . . . . . . . . . 75
Additional Health and Safety Information . . . . . . . . . . 77
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . 90
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Wireless Phone SafetyTips . . . . . . . . . . . . . . . . . . . . . 101

6
Safety and General
Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION.
READ THIS INFORMATION BEFORE USINGYOUR PHONE.
The information provided in this document supersedes the general safety
information contained in user guides published prior to July 2000. For
information regarding radio use in a hazardous atmosphere please refer
to the Factory Mutual (FM) Approval Manual Supplement or Instruction
Card, which is included with radio models that offer this capability.
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
RF Operational Characteristics
Your phone contains a transmitter and a receiver.When it is ON, it
receives and transmits radio frequency (RF) energy. In North America
and South America, the phone operates in the frequency ranges of 824
MHz to 849 MHz and 1850 MHz to 1910 MHz in digital mode. In Europe,
the Middle East, and Africa, the phone operates in the frequency ranges
of 880 MHz to 915 MHz and 1710 MHz to 1785 MHz in digital mode.
When you communicate with your phone, the system handling your call
controls the power levels at which your phone transmits. In North and
South America, the output power level typically may vary over a range
from 0.0 watts to 0.87 watts in digital mode for the 850 MHz band, and
0.00 watts to 0.87 watts in digital mode for the 1900 MHz band.In Europe,
the Middle East, and Africa, the output power level typically may vary over
a range from 0.0 watts to 1.74 watts in digital mode for the 900 MHz band,
and 0.0 watts to 0.87 watts in digital mode for the 1800 MHz band.

7
ExposureTo Radio Frequency Energy
Your Motorola phone is designed to comply with the following national and
international standards and guidelines regarding exposure of human
beings to radio frequency electromagnetic energy:
• United States Federal Communications Commission, Code of
Regulations; 47 CFR part 2 sub-part J
• American National Standards Institute (ANSI) / Institute of Electrical
and Electronic Engineers (IEEE) C95.1-1992
• Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999
Edition
• National Council on Radiation Protection and Measurements
(NCRP) of the United States, Report 86, 1986
• International Commission on Non-Ionizing Radiation Protection
(ICNIRP) 1998
• Ministry of Health (Canada) Safety Code 6. Limits of Human
Exposure to Radiofrequency Electromagnetic Fields in the
Frequency Range from 3 kHz to 300 GHz, 1999
• Australian Communications Authority Radiocommunications
(Electromagnetic Radiation-Human Exposure) Standard 1999
To assure optimal phone performance and make sure human exposure to
radio frequency electromagnetic energy is within the guidelines set forth
in the above standards, always adhere to the following procedures:
Portable Phone Operation and EME Exposure
Antenna Care
Use only the supplied or an approved replacement antenna.
Unauthorized antennas, modifications, or attachments could damage the
phone and may violate FCC regulations.
Do NOT hold the antenna when the phone is in use. Holding the
antenna affects call quality and may cause the phone to operate at a
higher power level than needed.

8
Phone Operation
When placing or receiving a phone call, hold your phone as you would a
wireline telephone. Speak directly into the microphone.
Body-Worn Operation
To maintain compliance with FCC/Health Canada RF exposure
guidelines, if you wear a phone on your body when transmitting, always
place the phone in a Motorola-supplied or approved clip, holder, holster,
case, or body harness for this product. Use of non-Motorola-approved
accessories may exceed FCC/Health Canada RF exposure guidelines.If
you do not use one of the Motorola-supplied or approved body-worn
accessories, and are not using the phone held in the normal use position,
ensure the phone and its antenna are at least one inch
(2.5 centimeters) from your body when transmitting.
Data Operation
When using any data feature of the phone, with or without an accessory
cable, position the phone and its antenna at least one inch
(2.5 centimeters) from your body.
Approved Accessories
For a list of approved Motorola accessories, visit our website at
www.mot.com .
Electromagnetic Interference/Compatibility
Note: Nearly every electronic device is susceptible to electromagnetic
interference (EMI) if inadequately shielded, designed, or otherwise
configured for electromagnetic compatibility.
Facilities
To avoid electromagnetic interference and/or compatibility conflicts, turn
off your phone in any facility where posted notices instruct you to do so.
Hospitals or health care facilities may be using equipment that is sensitive
to external RF energy.

9
Aircraft
When instructed to do so, turn off your phone when on board an aircraft.
Any use of a phone must be in accordance with applicable regulations per
airline crew instructions.
Medical Devices
Pacemakers
The Advanced Medical Technology Association recommends that a
minimum separation of 6 inches (15 centimeters) be maintained between
a handheld wireless phone and a pacemaker.These recommendations
are consistent with the independent research by, and recommendations
of, the United States Food and Drug Administration.
Persons with pacemakers should:
• ALWAYS keep the phone more than six inches (15 centimeters)
from your pacemaker when the phone is turned ON.
• NOT carry the phone in the breast pocket.
• use the ear opposite the pacemaker to minimize the potential for
interference.
• turn OFF the phone immediately if you have any reason to suspect
that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids.In the
event of such interference, you may want to consult your hearing aid
manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if it is adequately shielded from RF energy.Your
physician may be able to assist you in obtaining this information.

10
Safety and General UseWhile Driving
Check the laws and regulations on the use of phones in the area where
you drive. Always obey them.
When using your phone while driving, please:
• give full attention to driving and to the road.
• use hands-free operation, if available.
• pull off the road and park before making or answering a call if driving
conditions so require.
OperationalWarnings
ForVehicles With an Air Bag
Do not place a portable phone in the area over an air bag or in the air bag
deployment area. Air bags inflate with great force. If a portable phone is
placed in the air bag deployment area and the air bag inflates, the phone
may be propelled with great force and cause serious injury to occupants
of the vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a potentially explosive
atmosphere, unless the phone is a model specifically identified as being
“Intrinsically Safe.” Do not remove, install, or charge batteries in such
areas. Sparks in a potentially explosive atmosphere can cause an
explosion or fire resulting in bodily injury or even death.
Note: The areas with potentially explosive atmospheres referred to above
include fueling areas such as below decks on boats, fuel or chemical
transfer or storage facilities, areas where the air contains chemicals or
particles, such as grain, dust, or metal powders, and any other area
where you would normally be advised to turn off your vehicle engine.
Areas with potentially explosive atmospheres are often but not always
posted.

11
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn OFF your
phone when you are near electrical blasting caps, in a blasting area, or in
areas posted:“Turn off two-way radio.” Obey all signs and instructions.
Operational Cautions
Antennas
Do not use any portable phone that has a damaged antenna. If a
damaged antenna comes into contact with your skin, a minor burn can
result.
Batteries
All batteries can cause property damage and/or bodily injury such as
burns if a conductive material such as jewelry, keys, or beaded chains
touches exposed terminals.The conductive material may complete an
electrical circuit (short circuit) and become quite hot. Exercise care in
handling any charged battery, particularly when placing it inside a pocket,
purse, or other container with metal objects.

12
Getting Started
Getting Started
What’s in the Box?
Your digital wireless phone typically comes equipped
with a battery and a charger.You can purchase other
accessory items to customize your phone for maximum
performance and portability.
To purchase Motorola Original™ accessories, contact the
Motorola Customer Call Center at 1-800-331-6456 in the
United States or 1-800-461-4575 in Canada.
About This Guide
This user guide introduces you to your Motorola wireless
phone.
To obtain the reference guide for your phone, or another
copy of this user guide, see the Motorola Web site at:
http://motorola.com/consumer/manuals
or contact the Motorola Customer Call Center at
1-800-331-6456 in the United States or 1-800-461-4575 in
Canada.
Note: A reference guide for your phone is
also available that describes your phone’s
features in more detail.

13
Getting Started
Optional Features
This label identifies an optional network, SIM
card, or subscription-dependent feature that
may not be offered by all service providers in
all geographical areas.Contact your service
provider for more information.
Optional Accessories
This label identifies a feature that requires an
optional Motorola Original™ accessory.
Installing the SIM Card
Your SIM (Subscriber Identity Module) card contains your
phone number, service details, and phonebook/message
memory.
Caution: Do not bend or scratch your SIM card. Avoid
exposing your SIM card to static electricity, water, or dirt.
DoThis
1 If necessary, slide
down the battery
door release latch
and lift the door off
of the phone.
Release
latch

14
Getting Started
Installing the Battery
You must install and charge the battery to use your phone.
Your phone is designed to be used only with
Motorola Original batteries and accessories.We
2 Slide the SIM card
latch up.
3 Insert the SIM card
into the SIM card
tray with the notch
in the lower left
corner and the gold
plate facing down.
4 Slide the SIM card
latch down to lock
the SIM card in
place.
DoThis

15
Getting Started
recommend that you store batteries in their protective
cases when not in use.
DoThis
1 Remove the battery from its protective clear
plastic case.
2 If necessary, slide
down the battery
door release latch
and lift the door off
of the phone.
3 Insert the battery,
printed arrow first,
under the tab at
the top of the
battery
compartment and
push down.
4 Insert the teeth at
the bottom of the
battery door into
the slot at the base
of the phone, then
pushthedoordown
and snap it into
place.
Release
latch

16
Getting Started
Charging the Battery
New batteries are shipped partially charged. Before
you can use your phone, you need to install and charge
the battery, as indicated by the following instructions.
Some batteries perform best after several full charge/
discharge cycles.
Note: When you charge the battery, the battery level
indicator in the upper right corner of the display shows how
much of the charging process is complete. At least one
segment of the battery level indicator must be visible to
ensure full phone functionality while charging.
Battery Use
Battery performance depends on many factors, including
your wireless carrier’s network configuration; signal
DoThis
1 Plug the
travel
charger into
your phone
with the
release tab
facing up.
2 Plug the other end of the travel charger into the
appropriate electrical outlet.
3 When your phone indicates that the battery is
fully charged (
Charge Complete ), press the
release tab and remove the travel charger.
Release
tab

17
Getting Started
strength; the temperature at which you operate your
phone; the features and/or settings you select and use;
and your voice, data, and other application usage
patterns.
Battery Care
Caution:To prevent injuries or burns, do not allow metal
objects to contact or short-circuit the battery terminals.
To maximize your battery’s performance:
•Always use Motorola Original™ batteries and battery
chargers.The phone warranty does not cover damage
caused from using non-Motorola batteries and/or
battery chargers.
•New batteries or batteries that have been stored for
long periods of time may require a longer charge time.
•Maintain the battery at or near room temperature
when charging.
•Do not expose batteries to temperatures below -10°C
(14°F) or above 45°C (113°F). Always take your
phone with you when you leave your vehicle.
•When you do not intend to use a battery for a while,
store it uncharged in a cool, dark, dry place, such as a
refrigerator.
•Over extended periods of time, batteries gradually
wear down and require longer charging times.This is
normal.If you charge your battery regularly and notice
a decrease in talk time or an increase in charging
time, then it is probably time to purchase a new
battery.

18
Getting Started
The rechargeable batteries that power this
product must be disposed of properly and may
need to be recycled.Refer to your battery’s label
for battery type. Contact your local recycling center for
proper disposal methods.Never dispose of batteries in
a fire because they may explode.
Extending Battery Life
• Turn off the status light
See page 39.
• Turn off the screen saver
See page 47.
• Minimize keypad-intense functions
Activities that require intensive keystroke use (such as
playing a game or using messaging) reduce your
phone’s talk and standby time.
• Turn off the display backlight
See page 48.
• Turn on the battery save feature
See page 49.
Changing the Convertible
Covers
You can change the flip cover and battery cover on
your phone to personalize its appearance.
Matching front and back cover sets are available in
a variety of colors and designs.