Motorola moto g71 User manual

User Guide

© 2022 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,
Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are
registered trademarks of Dolby Laboratories Licensing Corporation.
Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help
content, are based upon the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or specifications without notice or
obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.

Contents
Set up phone 1
About your hardware 1
Insert or remove SIM card 3
Copy data from old phone 4
Manage dual SIMs 6
Set up voicemail 7
Set up email 8
Prepare for emergencies 9
Make it yours 10
Learn the basics 12
About your home screen 12
About your lock screen 13
New to Android? 15
If this is your first smartphone 15
If you had an iPhone 16
About your Google account 17
Status bar icons 18
Phone terms you should know 22
Get around on your phone 24
Learn gestures 24
Move between apps and screens 25
Use quick settings 26
Turn screen off and on 29
Capture your screen 31
Take screenshots 31
Record your screen 32
Create GIFs 34
Discover useful tools 35
Turn flashlight on and off 35
Control phone with your voice 35
Get directions to a location 36
Use clock and weather widget 37
Manage time spent on your phone 39
Work with text 42
Use onscreen keyboard 42
Cut, copy, paste text 43
Use voice typing 44
Fill in forms automatically 44
Personalize your phone 45
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Home screen 45
Change wallpaper 45
Customize the app tray 45
Customize your Favorites tray 46
Use widgets, shortcuts, or folders 46
Adjust other home settings 50
Remake your home screen with launchers 51
Lock screen 52
Use a screen saver 52
Use apps 53
About your apps 53
View two apps on screen 58
View notifications 59
About Moto experiences 61
Focus on gaming 62
Manage your apps 66
Install or update apps 66
Manage or delete apps 68
Protect against harmful apps 70
Search and browse 72
Search the web 72
Search your phone 73
Browse websites 74
Text messaging 76
About text and multimedia messages 76
Read, send, manage text messages 76
Add attachments 79
Save attachments from text message 80
Turn group messaging on or off 80
Change default messaging app 80
Control notifications for text messages 80
Change text message reply to incoming calls 81
Get text messages on your computer 81
Email 83
Read, send, manage emails 83
View email attachments 84
Preview inboxes from home screen 85
Add email signature 85
Control email notifications 85
Calendar app 87
About the calendar 87
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Find calendar events 87
Create and manage events 88
Control notifications for calendar events 88
Clock app 90
Set alarms 90
Use timer or stopwatch 90
Set date and time 91
Photos app 93
Share photos and videos 93
Upload photos and videos 93
Contacts, calls, voicemail 95
Contacts 95
Add contacts 95
Edit or delete contacts 96
Star your favorite contacts 97
Sort contacts 97
Share contacts 98
Phone calls 99
Answer calls 99
Make calls 100
During a call 102
Make video calls 103
Make conference calls 103
Make calls over Wi-Fi 103
Block calls and texts 104
Turn call waiting on and off 106
View and delete call history 106
Make emergency call from locked phone 108
Voicemail 109
Use voicemail 109
Send all calls from contact to voicemail 110
Music 111
Listen to radio 111
Listen to music 112
Transfer music files 113
Connect a MIDI device 114
Settings 115
Network and internet 115
Connect to Wi‑Fi networks 115
Use Airplane mode 116
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Control data usage 116
Share your internet connection 118
Connect to VPNs 121
Connected devices 122
Connect with Bluetooth 122
Connect with Wi-Fi Direct 124
Make contactless payments 124
Share or receive with NFC 125
Share files and links with nearby Android phones 126
Transfer files between phone and computer (USB) 127
Cast screen or media to TV 129
Print from your phone 131
About wireless sharing 131
Apps & notifications 135
Change app settings 135
View notification history 136
Choose how apps notify you 136
Battery 140
Charge phone 140
Extend battery life 140
Prevent overcharging 142
Use Battery Saver mode 142
Show battery percentage in status bar 143
Storage 144
About storage options 144
Manage phone storage 144
Find downloaded files 145
Recover recently deleted files 146
Upload music to cloud 146
Upload photos and videos 146
Scan documents and make copies 147
Sound & vibration 149
Adjust volumes 149
Set ringtones 151
Enhance sound 152
Avoid interruptions with Do Not Disturb 153
Stop phone from speaking 156
Silence “Hello Moto” during power up 156
Turn off charging sounds 156
Display 157
Adjust screen brightness 157
Use Dark theme 157
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Adjust colors at night 157
Change display style 158
Show apps full screen 159
See Peek Display notifications 159
Change screen timeout 161
Stop automatic rotation 162
Choose color mode 162
Change font and display size 162
Set recording options 163
Set lock screen preferences 163
Accessibility 165
Visual assistance 165
Hearing assistance 167
Use accessibility shortcuts 169
Security 171
About security 171
Protect against harmful apps 172
Be ready to find a lost phone 172
Lock and unlock phone 173
Set screen lock 173
Adjust lock options 174
Unlock with trusted devices 175
Unlock with your face 176
Unlock at trusted places 177
Keep phone unlocked while it's on you 178
Use fingerprint security 178
Pin an app screen 180
Lock SIM card 181
Location 182
Use location services 182
Accounts 184
Add or remove accounts 184
Change name & info in your Google account 185
Sync apps with your Google account 185
Control what info Google collects 186
System 188
Languages & input 188
Customize the keyboard 188
Use multiple languages 189
Open apps faster 190
Gestures 191
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Open camera with Power button 191
Change System navigation 191
Swipe fingerprint for notifications 191
Turn flashlight on and off 191
Twist phone to open camera 192
Adjust screenshot settings 192
Back up phone 193
Users and guests 194
Share your phone 194
Add, modify, remove users 195
Add or delete guest 196
About phone 197
Record your IMEI number 197
Find legal and product information 197
Fix issues 198
Hardware issues 198
Phone is slow or unstable 198
Phone feels warm or hot 198
Phone won't turn on 199
Phone restarts or crashes 199
Screen is frozen or won't respond 200
Screen displays wrong colors 201
Call and SIM issues 202
Problems making/receiving calls 202
Problems during calls 203
Battery issues 206
Charging problems 206
Battery drains too fast 207
Bluetooth, Wi-Fi, USB issues 208
Bluetooth problems 208
Wi-Fi problems 210
Can't transfer files or connect to computer 211
Account and sign-in issues 213
Forgot unlock code 213
Can't sign in to Google 213
Account sync issues 213
App issues 215
App or widget problems 215
Camera problems 216
Messaging problems 217
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Gmail problems 218
Play Store problems 219
Maintenance procedures 220
Update Android software 220
Reset Wi-Fi, cellular data, and Bluetooth 220
Reset phone 221
Get more help 222
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About your hardware
Hardware diagram
1. Tray for SIM card
2. Earpiece
3. Front camera (Learn more in Camera help.)
4. Microphone
5. Proximity sensor
6. Google Assistant button
7. Volume up/down button
8. Power button
Set up phone 1