Motorola moto g8 POWER LITE User manual

User Guide

© 2023 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,
Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC.
Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help
content, are based upon the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or specifications without notice or
obligation.
Some images in help content are examples only.
To read this help on your phone, go to Settings > Help.

Contents
Set up phone 1
About your hardware 1
Insert and remove SIM and SD cards 2
Copy data from old phone 4
Manage dual SIMs 6
Set up voicemail 7
Set up email 8
Prepare for emergencies 9
Make it yours 11
Learn the basics 12
About your home screen 12
About your lock screen 13
New to Android? 15
If this is your first smartphone 15
If you had an iPhone 16
About your Google account 17
Status bar icons 18
Phone terms you should know 22
Get around on your phone 24
Learn gestures 24
Use quick settings 25
Turn screen off and on 28
Discover useful tools 29
Turn flashlight on and off 29
Control phone with your voice 29
Get directions to a location 30
Use Time and Weather widget 30
Manage time spent on your phone 32
Work with text 35
Use onscreen keyboard 35
Cut, copy, paste text 36
Use voice typing 37
Fill in forms automatically 37
Personalize your phone 38
Home screen 38
Change wallpaper 38
Customize your Favorites tray 38
Use widgets, shortcuts, or folders 38
Remake your home screen with launchers 41
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Lock screen 43
Use a screen saver 43
Use apps 44
Open, close, switch apps 44
View two apps on screen 44
View notifications 45
About preloaded apps 47
Get, delete, manage apps 51
Install or update apps 51
Manage or delete apps 53
Protect against harmful apps 55
Search and browse 57
Search the web 57
Search your phone 59
Browse websites 59
Text messaging 62
About text and multimedia messages 62
Read, send messages 62
Manage, delete messages 65
Change default messaging app 67
Change text message reply to incoming calls 67
Get text messages on your computer 67
Email 69
Read, send, manage emails 69
View email attachments 70
Preview inboxes from home screen 71
Add email signature 71
Control email notifications 71
Calendar app 73
About the calendar 73
Find calendar events 73
Create and manage events 74
Control notifications for calendar events 75
Clock app 76
Set alarms 76
Use timer or stopwatch 76
Set date and time 78
Contacts, calls, voicemail 80
Contacts 80
Add contacts 80
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Edit or delete contacts 81
Star your favorite contacts 82
Sort contacts 82
Share contacts 83
Phone calls 85
Answer calls 85
Make calls 86
During a call 87
Make video calls 88
Make conference calls 89
Make calls over Wi-Fi 89
Block calls and texts 90
Turn call waiting on and off 91
View and delete call history 92
Make emergency call from locked phone 93
Voicemail 94
Use voicemail 94
Send all calls from contact to voicemail 95
Photos and videos 96
Take photos 96
Take screenshots 98
Record videos 98
Adjust photography settings 99
Adjust other camera settings 101
Delete photos and videos 102
Edit photos and videos 103
Find, share, upload 105
Find photos and videos 105
Share photos and videos 106
About wireless sharing 106
Upload photos and videos 108
Music 110
Listen to radio 110
Listen to music 111
Transfer music files 112
Connect a MIDI device 113
Settings 114
Network and internet 114
Connect to Wi‑Fi networks 114
Connect with Wi-Fi Direct 115
Use Airplane mode 115
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Control data usage 116
Share your internet connection 117
Connect to VPNs 120
Connected devices 121
Connect with Bluetooth 121
Transfer files between phone and computer (USB) 123
Cast screen or media to TV 124
Print from your phone 126
Apps & notifications 128
Change app settings 128
Choose how apps notify you 129
Battery 132
Charge phone 132
Extend battery life 132
Use Battery Saver mode 133
Show battery percentage in status bar 134
Storage 135
About storage options 135
Manage phone storage 135
Manage SD card 136
Find downloaded files 138
Recover recently deleted files 139
Upload music to cloud 139
Upload photos and videos 140
Scan documents and make copies 141
Sound 142
Adjust volumes 142
Set ringtones 142
Silence calls & notifications 144
Stop phone from speaking 147
Silence “Hello Moto” during power up 147
Turn off charging sounds 148
Turn touch sounds on/off 148
Hear other notification sounds 148
Use volume booster for speaker 148
Display 149
Adjust screen brightness 149
Use Device theme 149
Adjust colors at night 149
Choose color mode 150
Change screen timeout 150
Stop automatic rotation 151
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Change font and display size 151
Use Ambient display 151
Accessibility 153
Visual assistance 153
Hearing assistance 155
Dexterity assistance 155
Use accessibility shortcuts 156
Security & location 158
About security 158
Protect against harmful apps 159
Make sure your phone can be found 159
Lock and unlock phone 160
Set a screen lock 160
Adjust screen lock options 161
Unlock with trusted devices 162
Unlock at trusted places 163
Keep phone unlocked while it's on you 164
Use fingerprint security 164
Set lock screen preferences 166
Use location services 167
Pin your screen 169
Lock SIM card 169
Accounts 171
Add or remove accounts 171
Change name & info in your Google account 172
Sync apps with your Google account 172
Control what info Google collects 173
System 175
Record your IMEI number 175
Find legal and product information 175
Languages & input 176
Customize the keyboard 176
Use multiple languages 177
Customize Power button gesture 178
Back up phone 178
Users and guests 180
Share your phone 180
Add, modify, remove users 181
Add or delete guest 182
Fix issues 183
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Hardware issues 183
Phone is slow or unstable 183
Phone feels warm or hot 183
Phone won't turn on 184
Phone restarts or crashes 184
Screen is frozen or won't respond 185
Screen displays wrong colors 185
SD card issues 186
Call and SIM issues 188
Issues making/receiving calls 188
Issues during calls 190
Battery issues 192
Charging issues 192
Battery drains too fast 192
Bluetooth, Wi-Fi, USB issues 194
Bluetooth issues 194
Wi-Fi issues 196
Can't transfer files or connect to computer 197
Account and sign-in issues 199
Forgot unlock code 199
Can't sign in to Google 199
Account sync issues 199
App issues 201
App or widget issues 201
Camera issues 202
Messaging issues 203
Gmail issues 205
Play Store issues 205
Maintenance procedures 206
Update Android software 206
Reset Wi-Fi, cellular data, and Bluetooth 206
Reset phone 207
Get more help 208
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About your hardware
Hardware diagram
1. Tray for SIM and SD card
2. Headset jack
3. Earpiece
4. Front camera
5. Proximity sensor and notification light
•Blinking green (phone on) = unseen notifications
•Solid red (phone on) = low battery
•Solid red (phone off) = charging but battery is too low to power the screen
•Solid green (phone off) = fully charged
6. Volume up/down button
7. Power button
Set up phone 1

1. Flash
2. Depth camera
3. Main camera
4. Macro camera
5. Fingerprint sensor
6. Microphone
7. Micro USB port to charge phone, transfer files, and sharing data connection with tethered devices
8. Speaker
Care for your phone
To clean the screen:
•While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly
with a dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough
surfaces.
•If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.
To disinfect your phone:
•It is okay to use wipes or cloths moistened with 70% isopropyl alcohol to gently wipe your screen.
•When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings,
including the charging port, headphone jack, microphones and speakers.
•Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives,
and avoid spraying cleaners directly on the screen.
Insert and remove SIM and SD cards
About the SD card
Your phone supports an optional microSD card up to 256 GB.
Set up phone 2

The type to buy depends on how you'll format the card:
•Portable storage (can use card in different devices): A Class 2, 4, or 6 card is sufficient.
•Internal storage (card used only by phone): Use a high speed card such as UHS-1 type for best
performance. Class 2, 4, or 6 cards are slower than your phone’s internal storage, so using them for
internal storage would slow your phone's performance.
Learn more about the differences between portable storage and internal storage.
Insert or replace cards
1. If you want to remove the SD card, eject it first.
2. Insert the tool into the hole in the tray and gently push to pop it out.
3. Insert or remove the cards as needed.
To use an SD card with one SIM card:
To use two SIM cards (dual-SIM models only):
Set up phone 3

4. Push the tray back into the phone.
5. If you inserted an SD card, format it now.
When two SIMs are inserted, you see at the top of the home screen. If you see , troubleshoot the
issue.
Note: If you need to activate or resize a SIM, contact your carrier.
Fix an issue
Select an issue to see troubleshooting steps.
SIM card
SIM not recognized
Can’t make calls
Can't answer calls
SD card
Phone doesn't recognize card
Copy data from old phone
Copy data from iPhone
You’ll use Google Drive to copy files from your iPhone and iCloud account to your new phone and Google
account:
•Photos will back up to Photos.
•Contacts will back up to Contacts.
•Calendar will back up to Calendar.
1. Charge both phones and connect them to a Wi-Fi network.
Set up phone 4

2. To ensure you don’t miss any messages or calls, on your iPhone:
a. Turn off iMessage. (Settings > Messages off. Or, if your SIM has been removed, deregister your
phone.)
b. Turn off FaceTime. (Settings > FaceTime > off.)
3. Download the Google Drive app on your iPhone.
4. On your iPhone, open Drive and then:
a. Sign in with your Google account. If you don’t have one, you can create it now.
b. Touch > Settings > Backup & reset and start the backup.
5. Wait for the backup to complete.
6. When complete, on your new phone, sign in with the same Google account (Settings > Accounts > Add
account).
Copy data from Android phone
During setup, you can copy your apps, music, contacts, messages, and more. Learn what does and doesn't
get copied.
If you no longer have your old phone or can’t turn it on, you can copy files using a backup from the cloud
with your Google account.
To copy files:
1. Charge both phones and turn them on.
2. On your new phone:
a. If this is the first time you’ve turned it on, select your language on the setup screen.
b. If you skipped copying files during setup, open the Settings app and touch Finish setting up your
device.
3. Touch Start.
4. Insert your SIM to connect to the mobile network, or touch Skip.
5. Connect to a Wi-Fi network and touch Next.
6. Follow the onscreen instructions to select the old phone or backup associated with your Google
account, and to choose which apps and data to copy.
Tip: Be sure to leave Back up to Google Drive turned on.
What gets copied from Android phone
If you copy data from another Android phone during setup, here's what gets copied:
•Apps and app data
•Music, photos, and videos
•Google accounts
•Contacts stored on your phone or SIM card
•Text messages
Set up phone 5

•Multimedia attachments in messages
•Most phone settings
•Wallpaper
•Call history
You’ll see these when you sign in to your Google account on your new phone.
What won't copy:
•Downloads, like PDF files
•Apps that aren’t from Play Store
•Accounts other than Google accounts
•Contacts and calendars for services other than Google (such as WhatsApp)
•Ringtones
Import contacts from SIM
If you have a SIM card with contacts saved on it, you can import them into your Google account.
1. Insert the SIM in your phone.
Or, if your old phone is an Android phone and can connect to Wi-Fi, turn it on.
2. Open the Contacts app.
3. Touch > .
4. If your phone has dual SIMs, select the SIM.
5. Select where to save the contacts:
•If you have multiple Google accounts, touch and choose the account where you want to save
them.
•To save them to your phone, touch Device.
6. Select the contacts to import and touch Import.
Manage dual SIMs
About dual SIMs
When two SIMs are inserted:
•You see at the top of the home screen. If you see , troubleshoot the issue.
•Both SIMs can make and receive calls and text messages.
•Only the owner of the phone (not additional users or guests) can access dual SIM settings.
Set up phone 6

Set up SIM profile
Set SIM options based on how you expect to use the cards:
1. Go to Settings > Network & internet > SIM cards.
2. Select the option that best meets your needs:
•Smart SIM: Automatically select SIM for voice calls based on your call history. In Brazil, selection is
also based on your contact's carrier.
•Personal and Work: Use one SIM for personal and the other for work-related voice calls.
•Manual: Choose which SIM to use for voice calls, for data, and for SMS.
3. Follow onscreen instructions to complete setup.
Change SIM profile
1. Go to Settings > Network & internet > SIM cards.
2. Touch Dual SIM usage profile.
3. Select a different profile and touch CHANGE PROFILE.
4. Select a new profile.
5. Follow onscreen instructions to complete setup.
To keep the same profile but adjust options for data, SMS, voice calls, video calls, or contacts:
1. Go to Settings > Network & internet > SIM cards.
2. Touch each preferred SIM and contact option to change.
This information applies only to phones that support dual SIM cards and have both cards inserted.
Change SIM name, color, ringtone
When two SIMs are inserted, you'll see them referenced in apps like Contacts, Messages, and Phone. The
SIM name shows your carrier and, if you're using the Personal and Work profile, shows which it’s assigned
to. You can rename the SIMs. You can also change SIM icon color to make them easy to differentiate.
1. Go to Settings > Network & internet > SIM cards.
2. Touch the SIM to change.
3. Change settings as needed:
•To rename a SIM, touch SIM name, then type a new name.
•To change icon color, touch Color, then touch a color.
•To change the SIM's ringtone, touch Phone ringtone, then select a ringtone.
Set up voicemail
Set voicemail password
Contact your carrier for help setting or recovering your password/PIN for voicemail.
Set up phone 7

Set mailbox greeting
Your carrier provides and manages your voicemail.
To set your greeting:
1. Touch > .
2. Touch & hold to dial into your mailbox.
3. Follow your carrier’s system prompts. If your voicemail is not set up, contact your carrier for
instructions.
Change voicemail options
1. Touch > > Settings.
(If you don't see , swipe down on the screen.)
2. Touch Voicemail.
3. If you have two SIM cards, touch the SIM for the account to change.
4. Change any of the options:
•To change voicemail service from your carrier to a different service or app, touch Advanced
Settings > Service.
•To change the number dialed to access voicemail, touch Advanced Settings > Setup.
•Your carrier might include additional options here, like notification and visual voicemail settings.
Contact your carrier for help.
Set up email
Set up personal email
You can add multiple email accounts of the following types:
•Gmail
•Personal email from other providers (IMAP/POP)
If you added a Google account on your phone:
•When you open the Gmail app for the first time, you'll see your email for that account. You're already
set up.
•To set up additional accounts, open Gmail, touch your profile icon , then touch Add another
account.
If you didn’t add a Google account to your phone and want to set up email for an IMAP/POP provider (an
address that's not Gmail):
1. Open the Gmail app.
2. Follow the onscreen instructions to enter your email address, password, and account options.
If you have problems setting up the account, read Google's help for Gmail.
Set up phone 8

Set up corporate email
If you use Microsoft Office Outlook on your work computer, your phone can synchronize emails, calendar
events, and contacts with the Microsoft Exchange server. Before you start, you'll need the following
information from your company's IT department:
•Email address
•Email password
•Domain name
•Username
•Server name
•Security type/SSL settings
•Client certificate requirement
To set up corporate email:
1. Open the Gmail app.
2. Do one of the following:
•If this is your first time opening the Gmail app, touch Add another email address.
•If you have been using Gmail with another account, touch your profile icon , then touch Add
another account.
3. Touch Exchange and Office 365.
4. Follow the onscreen instructions to enter your email address, password, and other information from
your company's IT department.
Switch account views
In the Gmail app, touch your profile icon , then select an account.
To open each inbox with one touch from your home screen, add task shortcuts:
1. Touch & hold .
2. Drag for each account to a blank space on your home screen.
Prepare for emergencies
Set up emergency information
You can set up emergency information for first responders or others to view from your lock screen, such as
your emergency contact and medical information (blood type, allergies).
To set up your emergency information:
1. Go to Settings > System > Advanced > About phone.
2. Touch Emergency information.
Set up phone 9

3. Set up your information.
Note: Anyone who picks up your phone can see your emergency info without unlocking your phone.
View emergency information
1. Swipe up on the lock screen.
2. Below the keypad, touch Emergency.
3. Touch Emergency information twice.
Add message to lock screen
To add your name or a short message to your lock screen for anyone who finds your phone:
1. Go to Settings > Security & Location.
2. Touch Lock screen preferences > Lock screen message.
3. Type the text to display and touch Save.
Tip: Don't put your mobile number as contact info on your lock screen unless you can access your
voicemail from another device.
Send your location to emergency services
Not all carriers and countries support this feature.
If Android Emergency Location Service (ELS) works in your country and on your carrier's network and if you
haven't turned off ELS, when you call or text an emergency number, ELS sends your location to authorized
emergency responders to help them locate you.
If ELS is off, your carrier might still send the phone’s location during an emergency call. For more
information, check with your carrier.
To turn ELS on or off:
1. Go to Settings > Security & location > Location > Advanced.
2. Touch Emergency Location Service.
3. Turn it on or off .
To learn more about ELS, read Google's help.
Turn emergency alerts off/on
Your phone can receive free alerts to inform you of public safety messages, threats to life and property (like
extreme weather), and other emergencies.
When an emergency alert is sent out, appears in the status bar. Touch the notification to read the alert.
You can turn most alerts off or on and adjust alert notification settings.
Note: Because alerts are intended to save lives, please consider carefully before turning alerts off.
Set up phone 10

1. Go to Settings.
2. Touch Apps & notifications > Advanced > Emergency alerts.
3. Adjust settings as needed.
Make it yours
This topic lists things that most people want to do with their new phone, with links to instructions on how to
do them.
Personalize your phone
•Set the wallpaper.
•Add apps to your home screen.
•Adjust screen settings, like font size, rotation settings, and dark background.
•Assign ringtones or photos to friends you call.
•Set your schedule for Do Not Disturb, to automatically silence your phone when you don't want to be
interrupted.
Protect your phone
•Set up a screen lock.
•Set up fingerprint security to unlock your screen safely and quickly with a touch.
•In case you lose your phone, set up Find My Device and record your IMEI number.
Other common set up tasks
•Connect with your Bluetooth devices and Wi-Fi networks.
•If you use multiple languages, set them up so they appear on your keyboard.
Set up phone 11

About your home screen
You see the home screen when you turn on and unlock your phone or touch .
Swipe right or left to move between home screens.
What’s on the screen
1. Status bar: Displays the time and icons that tell you about your phone's battery and network
connections. Swipe down to see your notifications and quick settings.
2. Widget: You can add widgets to your home screen for quick access to information or frequent tasks.
3. Shortcut: You can add shortcuts to open apps or web pages you use frequently.
4. App tray: Swipe up from the bottom of the screen to see the list of all your apps.
5. Favorites tray: Provides one touch access to your most-used apps from any home screen page. You can
customize which apps appear here. To open the list of all your apps, swipe up from the bottom of the
home screen.
6. Navigation:
takes you back one screen.
returns you to the home screen from any app.
lets you switch between recent apps.
lets you open an accessibility menu. Appears after you enable accessibility settings.
Note: If you don't use these buttons often, they may shrink to dots or fade away, depending on the
current app. To bring them back, touch their location.
7. Folder: Add folders to organize app shortcuts.
Learn the basics 12