Motorola moto G8 PLUS User manual

User Guide

© 2019 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks
of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and
other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. Manufactured under
license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby
Laboratories. All other product or service names are the property of their respective owners.
Certain features, services and applications are network dependent and may not be available in all areas; additional
terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help content,
are based upon the latest available information and believed to be accurate at the time of release. Motorola
reserves the right to change or modify any information or specifications without notice or obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.

Contents
Set up phone 1
Hardware diagram 1
Insert and remove SIM and SD cards 2
Manage dual SIMs 4
Add or remove accounts 4
Set up voicemail 5
Set up email 6
Make it yours 7
Accessibility settings 8
Visual assistance 8
Hearing assistance 10
Dexterity assistance 11
Use accessibility shortcuts 12
Learn the basics 13
About your home screen 13
About your lock screen 14
New to Android? 16
If this is your first smartphone 16
If you had an iPhone 17
About your Google account 18
Status bar icons 19
Phone terms you should know 23
Get around 25
Learn gestures 25
Use navigation bar 26
Use quick settings 27
Wake or put screen to sleep 29
Adjust volume 29
Frequently used tools 31
Turn flashlight on and off 31
Take screenshots 31
Use voice commands 32
Get turn-by-turn directions 33
Use Time and Weather widget 34
Manage time spent on your phone 35
Work with text 37
Use onscreen keyboard 37
Cut, copy, paste text 38
Use voice typing 39
Fill in forms automatically 39
Moto G8 Plus iii

Personalize your phone 41
Home screen 41
Change wallpaper 41
Customize your Favorites tray 41
Add widgets, shortcuts, or folders 41
Remove widgets, shortcuts, or folders 44
Remake your home screen with launchers 44
Lock screen 46
Use a screen saver 46
Set screen lock 47
Add message to lock screen 48
Sounds 49
Set ringtones 49
Avoid interruptions with Do Not Disturb 50
Stop phone from speaking 53
Silence power on sound 53
Turn off charging sounds 53
Apps 54
About your apps 54
Use two apps at once 58
View notifications 59
Manage your apps 61
Install or update apps 61
Manage or delete apps 63
Protect against harmful apps 65
Pin your screen 65
Search and web browser 67
Search the web 67
Search your phone 68
Browse websites 69
Text messaging 71
About text and multimedia messages 71
Read, send, manage text messages 71
Add attachments 73
Save attachments from text message 74
Turn group messaging on or off 74
Change default messaging app 75
Control notifications for text messages 75
Change text message reply to incoming calls 75
Get text messages on your computer 76
Moto G8 Plus iv

Email 77
Read, send, manage emails 77
View email attachments 78
Preview inboxes from home screen 79
Add email signature 79
Control email notifications 79
Calendar app 81
About the calendar 81
Find calendar events 81
Create and manage events 82
Control notifications for calendar events 83
Clock app 84
Set alarms 84
Use timer or stopwatch 84
Set date and time 86
Moto app 87
About the Moto app 87
Shrink screen for one-handed use 87
Preview notifications when screen sleeps 87
Photos app 89
Share photos and videos 89
Upload photos and videos 89
Calls, contacts, voicemail 91
Phone calls 91
Answer calls 91
Make a call 92
During a call 93
Make video calls 94
Make conference calls 94
Block calls and SMS 95
Turn on call waiting 96
View and delete call history 97
Contacts 99
Add contacts 99
Edit or delete contacts 100
Star your favorite contacts 101
Sort contacts 101
Share contacts 102
Voicemail 104
Use voicemail 104
Moto G8 Plus v

Send all calls from contact to voicemail 105
Music 106
Listen to music 106
Transfer music files 107
Connect a MIDI device 108
Battery 109
Charge phone 109
Extend battery life 109
Use Battery Saver mode 110
Storage 112
About storage options 112
Manage phone storage 112
Manage SD card 113
Find downloaded files 115
Recover recently deleted files 116
Upload music to cloud 116
Upload photos and videos 117
Scan documents and make copies 117
Network and internet 119
Connect with Wi‑Fi 119
Use Airplane mode 120
Control data usage 120
Share your internet connection 121
Connect to VPNs 123
Connected devices 125
Connect with Bluetooth™ 125
Connect with Wi-Fi Direct 126
Cast screen or media to TV 127
Transfer files between phone and computer (USB) 128
Print from your phone 129
About wireless sharing 130
Other settings 133
Apps & notifications 133
Change app settings 133
Choose how apps notify you 134
Turn emergency alerts off/on 136
Display 137
Stop automatic rotation 137
Choose color mode 137
Adjust screen colors at night 137
Adjust screen brightness 138
Moto G8 Plus vi

Change font and display size 138
Change theme 139
Change screen timeout 139
Security & location 140
About security 140
Protect against harmful apps 140
Set up lost phone features 141
Lock and unlock phone 142
Set screen lock 142
Unlock with trusted devices 143
Unlock with your face 144
Unlock at trusted places 145
Keep phone unlocked while it's on you 146
Unlock with voice commands 147
Use location services 148
Lock SIM card 148
Accounts 150
Add or remove accounts 150
Sync accounts and apps 151
Manage information in your Google account 152
System 153
Set up emergency information 153
Record your IMEI number 153
Find legal and product information 153
Customize the keyboard 154
Use multiple languages 155
Users and guests 156
Share your phone 156
Add, modify, remove users 157
Add or delete guest 158
Fix a problem 159
Hardware issues 159
Phone is slow or unstable 159
Phone feels warm or hot 159
Phone won't turn on 160
Phone restarts or crashes 160
Screen is frozen or won't respond 161
SD card problems 161
Call and SIM issues 164
Problems making/receiving calls 164
Problems during calls 166
Moto G8 Plus vii

Battery issues 168
Charging problems 168
Battery drains too fast 168
Bluetooth, Wi-Fi, USB issues 169
Bluetooth problems 169
Wi-Fi problems 171
Can't transfer files or connect to computer 172
Account and sign-in issues 173
Forgot unlock code 173
Can't sign in to Google 173
Account sync issues 173
App issues 175
App or widget problems 175
Messaging problems 176
Camera problems 177
Maintenance procedures 180
Update Android software 180
Reset Wi-Fi, cellular data, and Bluetooth 180
Reset phone 181
Get more help 182
Moto G8 Plus viii

Hardware diagram
1. Tray for SIM and SD card
2. Earpiece/speaker
3. Front camera (To learn more, read help in Camera app.)
4. Headset jack
5. Volume up/down button
6. Power button
7. Speaker
8. USB-C port for charging, transferring files, sharing connection with tethered devices.
9. Microphone
Set up phone 1

1. LED flash
2. Laser autofocus sensor
3. Depth camera (To learn more, read help in Camera app.)
4. Main camera
5. Action camera
6. Fingerprint sensor
Insert and remove SIM and SD cards
About the SD card
Your phone supports a microSD card up to 512 GB.
The type to buy depends on how you'll format the card:
•If the card is for portable storage (different devices can use card), a Class 2, 4, or 6 card is sufficient.
•If the card is for internal storage (used by phone only), use a high speed card such as UHS-1 type for best
performance. Don’t use Class 2, 4, or 6 cards, which are much slower than your phone’s internal storage.
Learn more about storage formats.
Replace SIM or SD card
1. If you are removing an SD card, unmount it first (Settings > Storage).
Set up phone 2