Motorola One HYPER User manual

User Guide

© 2021 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,
Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC.
Manufactured with Dolby technologies under license from Dolby Laboratories. Dolby, Dolby Audio, and the
double-D symbol are trademarks of Dolby Laboratories. All other product or service names are the property
of their respective owners.
Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help
content, are based upon the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or specifications without notice or
obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.

Contents
Set up phone 1
About your hardware 1
Insert and remove SIM and SD cards 2
Copy data from old phone 4
Manage dual SIMs 6
Set up voicemail 7
Set up email 8
Prepare for emergencies 9
Make it yours 10
Learn the basics 12
About your home screen 12
About your lock screen 13
New to Android? 14
If this is your first smartphone 14
If you had an iPhone 15
About your Google account 16
Status bar icons 17
Phone terms you should know 21
Get around on your phone 23
Learn gestures 23
Move between apps and screens 24
Use quick settings 25
Turn screen off and on 27
Adjust volumes 28
Frequently used tools 30
Turn flashlight on and off 30
Take screenshots 30
Control phone with your voice 31
Get directions to a location 32
Use Time and Weather widget 32
Manage time spent on your phone 34
Work with text 37
Use onscreen keyboard 37
Cut, copy, paste text 38
Use voice typing 39
Fill in forms automatically 39
Personalize your phone 41
Home screen 41
Change wallpaper 41
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Customize your Favorites tray 41
Add widgets, shortcuts, or folders 42
Remove widgets, shortcuts, or folders 44
Remake your home screen with launchers 44
Lock screen 46
Use a screen saver 46
Sounds 47
Set ringtones 47
Enhance sound 48
Avoid interruptions with Do Not Disturb 49
Stop phone from speaking 52
Other sound settings 54
Silence “Hello Moto” during power up 54
Turn off charging sounds 54
Turn off selfie camera sound 54
Apps 55
About your apps 55
View two apps on screen 59
View notifications 60
About Moto experiences 61
Enhance your gaming 62
Manage your apps 65
Install or update apps 65
Manage or delete apps 67
Protect against harmful apps 69
Search and browse 71
Search the web 71
Search your phone 73
Browse websites 74
Text messaging 76
About text and multimedia messages 76
Read, send, manage text messages 76
Add attachments 78
Save attachments from text message 79
Turn group messaging on or off 79
Change default messaging app 80
Control notifications for text messages 80
Change text message reply to incoming calls 80
Get text messages on your computer 81
Email 83
Read, send, manage emails 83
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View email attachments 84
Preview inboxes from home screen 85
Add email signature 85
Control email notifications 85
Calendar app 87
About the calendar 87
Find calendar events 87
Create and manage events 88
Control notifications for calendar events 88
Clock app 90
Set alarms 90
Use timer or stopwatch 90
Set date and time 92
Photos app 94
Share photos and videos 94
Upload photos and videos 94
Calls, contacts, voicemail 96
Phone calls 96
Answer calls 96
Make calls 97
During a call 99
Make video calls 100
Make conference calls 100
Block calls and texts 100
Turn call waiting on and off 101
View and delete call history 102
Make emergency call from locked phone 103
Contacts 104
Add contacts 104
Edit or delete contacts 105
Star your favorite contacts 106
Sort contacts 106
Share contacts 107
Voicemail 108
Use voicemail 108
Send all calls from contact to voicemail 109
Music 110
Listen to radio 110
Listen to music 111
Transfer music files 112
Connect a MIDI device 113
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Battery 114
Charge phone 114
Extend battery life 114
Use Battery Saver mode 115
Show battery percentage in status bar 116
Storage 117
About storage options 117
Manage phone storage 117
Manage SD card 118
Find downloaded files 119
Recover recently deleted files 120
Upload music to cloud 120
Upload photos and videos 121
Scan documents and make copies 121
Network and internet 123
Connect to Wi‑Fi networks 123
Use Airplane mode 124
Control data usage 125
Share your internet connection 126
Connect to VPNs 128
Connected devices 130
Connect with Bluetooth™ 130
Connect with Wi-Fi Direct 132
Tap & pay with NFC 132
Share or receive with NFC 133
Cast screen or media to TV 134
Share files and links with nearby Android phones 135
Transfer files between phone and computer (USB) 137
Print from your phone 138
About wireless sharing 139
Other settings 143
Apps & notifications 143
Change app settings 143
Choose how apps notify you 144
Display 148
Adjust screen brightness 148
Adjust screen colors at night 148
Use Dark theme 148
See Peek Display notifications 149
Change screen timeout 150
Stop automatic rotation 150
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Choose color mode 151
Change font and display size 151
Set lock screen preferences 151
Location 153
Use location services 153
Security 155
About security 155
Protect against harmful apps 156
Be ready to find a lost phone 156
Lock and unlock phone 157
Set screen lock 157
Adjust lock options 158
Unlock with trusted devices 159
Unlock at trusted places 160
Keep phone unlocked while it's on you 161
Use fingerprint security 161
Pin your screen 163
Lock SIM card 164
Accounts 165
Add or remove accounts 165
Change name & info in your Google account 166
Sync apps with your Google account 166
Control what info Google collects 167
Accessibility 169
Visual assistance 169
Hearing assistance 171
Dexterity assistance 172
Use accessibility shortcuts 173
System 175
Languages & input 175
Customize the keyboard 175
Use multiple languages 176
Gestures 178
Customize Power button gesture 178
Change System navigation 178
Swipe fingerprint for notifications 178
Turn flashlight on and off 178
Twist phone to open camera 179
Shrink screen for one-handed use 179
Adjust screenshot settings 180
Back up phone 180
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Users and guests 182
Share your phone 182
Add, modify, remove users 183
Add or delete guest 184
About phone 185
Record your IMEI number 185
Find legal and product information 185
Fix a problem 186
Hardware issues 186
Phone is slow or unstable 186
Phone feels warm or hot 186
Phone won't turn on 187
Phone restarts or crashes 187
Screen is frozen or won't respond 188
Screen displays wrong colors 188
SD card problems 189
Call and SIM issues 192
Problems making/receiving calls 192
Problems during calls 193
Battery issues 196
Charging problems 196
Battery drains too fast 196
Bluetooth, Wi-Fi, USB issues 198
Bluetooth problems 198
Wi-Fi problems 200
Can't transfer files or connect to computer 201
Account and sign-in issues 203
Forgot unlock code 203
Can't sign in to Google 203
Account sync issues 203
App issues 205
App or widget problems 205
Camera problems 206
Messaging problems 207
Gmail problems 209
Play Store problems 209
Maintenance procedures 210
Update Android software 210
Reset Wi-Fi, cellular data, and Bluetooth 210
Reset phone 211
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Get more help 212
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About your hardware
Hardware diagram
1. Tray for SIM and SD card
2. Headset jack
3. Microphone
4. Earpiece
5. Pop-up front camera (To learn more, read help in Camera app.) Touch in quick settings to open the
camera. It closes when you leave the selfie viewfinder.
6. Volume up/down button
7. Power button
Set up phone 1