Motorola ONE VISION User manual

User Guide

© 2019 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or
registered trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of
Lenovo. Google, Android, Google Play and other marks are trademarks of Google LLC.
microSD Logo is a trademark of SD-3C, LLC. Manufactured under license from Dolby
Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby
Laboratories. All other product or service names are the property of their respective owners.
Certain features, services and applications are network dependent and may not be available in
all areas; additional terms, conditions and/or charges may apply. Contact your service provider
for details.
All features, functionality, and other product specifications, as well as the information contained
in this help content, are based upon the latest available information and believed to be accurate
at the time of release. Motorola reserves the right to change or modify any information or
specifications without notice or obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.
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Contents
Set up phone 1
Hardware diagram 1
Insert and remove SIM and SD cards 2
Manage dual SIMs 4
Add or remove accounts 5
Set up voicemail 7
Set up email 7
Make it yours 9
Accessibility settings 10
Visual assistance 10
Hearing assistance 12
Dexterity assistance 13
Use accessibility shortcuts 14
Learn the basics 16
About your home screen 16
About your lock screen 17
New to Android? 18
If this is your first smartphone 18
If you had an iPhone 20
About your Google account 21
Status bar icons 22
Phone terms you should know 26
Get around 29
Learn gestures 29
Use navigation bar 30
Use quick settings 31
Wake or put screen to sleep 34
Adjust volume 34
Frequently used tools 37
Turn flashlight on and off 37
Take screenshots 37
Use voice commands 38
Get turn-by-turn directions 39
Use Time and Weather widget 40
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Manage time spent on your phone 42
Work with text 44
Use onscreen keyboard 44
Cut, copy, paste text 46
Use voice typing 46
Fill in forms automatically 47
Personalize your phone 48
Home screen 48
Change wallpaper 48
Customize your Favorites tray 48
Add widgets, shortcuts, or folders 49
Remove widgets, shortcuts, or folders 51
Remake your home screen with launchers 52
Lock screen 53
Use a screen saver 53
Set screen lock 54
Add message to lock screen 56
Sounds 57
Set ringtones 57
Avoid interruptions with Do Not Disturb 58
Stop phone from speaking 60
Turn off charging sounds 61
Apps 62
About your apps 62
Use two apps at once 66
View notifications 67
Manage your apps 70
Install or update apps 70
Manage or delete apps 72
Protect against harmful apps 74
Pin your screen 75
Search and web browser 77
Search the web 77
Search your phone 78
Browse websites 79
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Text messaging 82
About text and multimedia messages 82
Read, send, manage text messages 83
Add attachments 85
Save attachments from text message 86
Turn group messaging on or off 86
Change default messaging app 87
Control notifications for text messages 87
Change text message reply to incoming calls 87
Get text messages on your computer 88
Email 90
Read, send, manage emails 90
View email attachments 91
Preview inboxes from home screen 92
Add email signature 93
Control email notifications 93
Calendar app 94
About the calendar 94
Find calendar events 94
Create and manage events 95
Control notifications for calendar events 96
Clock app 97
Set alarms 97
Use timer or stopwatch 98
Set date and time 99
Moto app 101
About the Moto app 101
Use voice commands 101
Preview notifications when screen sleeps 102
Adjust screen colors at night 103
Photos app 105
Share photos and videos 105
Upload photos and videos 105
Calls, contacts, voicemail 107
Phone calls 107
Answer calls 107
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Make calls 108
During a call 110
Make video calls 111
Make conference calls 111
Block calls and SMS 111
Turn on call waiting 113
View and delete call history 114
Contacts 116
Add contacts 116
Edit or delete contacts 117
Star your favorite contacts 118
Sort contacts 119
Share contacts 119
Voicemail 121
Use voicemail 121
Send all calls from contact to voicemail 122
Music 123
Listen to radio 123
Listen to music 124
Transfer music files 125
Connect a MIDI device 126
Battery 127
Charge phone 127
Extend battery life 127
Use Battery Saver mode 129
Storage 130
About storage options 130
Manage phone storage 130
Manage SD card 132
Find downloaded files 134
Recover recently deleted files 135
Upload music to cloud 135
Upload photos and videos 135
Scan documents and make copies 136
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Network and internet 138
Connect with Wi‑Fi 138
Use Airplane mode 139
Control data usage 139
Share your internet connection 141
Connect to VPNs 144
Connected devices 145
Connect with Bluetooth™ 145
Connect with Wi-Fi Direct 147
Tap & pay with NFC 147
Share or receive with NFC 148
Cast screen or media to TV 149
Transfer files between phone and computer (USB) 151
Print from your phone 152
About wireless sharing 154
Other settings 157
Apps & notifications 157
Change app settings 157
Manage notifications 158
Turn emergency alerts off/on 160
Display 161
Stop automatic rotation 161
Choose color mode 161
Adjust screen colors at night 161
Adjust screen brightness 162
Change font and display size 162
Change background color 163
Change screen timeout 163
Security & location 164
About security 164
Protect against harmful apps 165
Set up lost phone features 166
Lock and unlock phone 167
Set screen lock 167
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Unlock with trusted devices 169
Unlock with your face 170
Unlock at trusted places 171
Keep phone unlocked while it's on you 172
Unlock with voice commands 173
Use fingerprint security 174
Use location services 176
Lock SIM card 177
Accounts 178
Add or remove accounts 178
Sync accounts and apps 179
Manage information in your Google account 180
System 181
Set up emergency information 181
Record your IMEI number 181
Find legal and product information 181
Customize the keyboard 182
Use multiple languages 183
Users and guests 185
Share your phone 185
Add, modify, remove users 186
Add or delete guest 187
Fix a problem 188
Hardware issues 188
Phone is slow or unstable 188
Phone feels warm or hot 188
Phone won't turn on 189
Phone restarts or crashes 190
Screen is frozen or won't respond 191
SD card problems 191
Call and SIM issues 194
Problems making/receiving calls 194
Problems during calls 196
Battery issues 199
Charging problems 199
Battery drains too fast 199
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Bluetooth, Wi-Fi, USB issues 201
Bluetooth problems 201
Wi-Fi problems 203
Can't transfer files or connect to computer 204
Account and sign-in issues 206
Forgot unlock code 206
Can't sign in to Google 206
Account sync issues 206
App issues 208
App or widget problems 208
Messaging problems 209
Camera problems 211
Maintenance procedures 213
Update Android software 213
Reset Wi-Fi, cellular data, and Bluetooth 213
Reset phone 214
Get more help 216
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Hardware diagram
1. Tray for SIM and SD card
2. Front camera (To learn more, open the Camera app and touch > .)
3. Headset jack
4. Earpiece
5. Proximity sensor
6. Microphone
7. Volume up/down button
8. Power button
Set up phone 1